I love this place . They are so friendly, and the food is…read moregood and, great value. Today I had Chicken Salad Croissant and Wild Rice Soup. Awesome.

It was okay. I've driven by this place a lot and finally decided to try it out. I paid for 7 scoops…read moreand got 5. Management corrected it during a quick phone call and the flavors were on point. I just feel $55 for 7 scoops of chicken salad is a bit much. I will return.

Good service! Good food!…read more Over time I've ordered fried whiting, brisket, loaded bake potato w/brisket, yams, Mac & cheese, fried okra, greens, fries, and hush puppies -- haven't been let down. Clean, but kind of small area to eat. Clean restroom as well.

I got the #15 sam gye tang (4/5) (rice stuffed chicken in soup), which was good! It came out super…read morehot, so I had to wait for it to cool down. It had a good flavor, and the chicken was nice and tender; it felt right off the bone, and some of the bones were crumbling. The side of rice it came with the was great for soaking up the broth. The appetizer sampler was also good. Our waitress was super nice and friendly (4.5/5). The restaurant ambiance is good but nothing out of the ordinary (4/5).

7am is usually a gamble. Most places that early, the staff is about as awake as you are and…read moreeveryone's just getting through it. Doug's Place was the opposite. I walked in and got greeted by people who actually seemed happy to be there, which caught me off guard in a good way. Got seated and served almost immediately. My waitress was on top of everything without hovering once. Ambiance was old school country diner. I really love those! Black coffee first, which for me is the real test of a breakfast place. It was excellent. Hot, bold, and clearly fresh, not something that had been sitting on a burner since five. I went with the Western omelet with hashbrowns and toast. The omelet was packed and cooked right, and the hashbrowns had that golden crunch you're hoping for and don't always get. You can tell they're not cutting corners on ingredients. Good food that early is one thing. Good food and a staff with actual energy at 7am is a different thing. I'll be back.

Coffee was weak. Cinnamon roll was not very good and the icing was gritty. The biscuits were good…read more Pretty small, basic menu. A lot of seating. Nothing special. Won't be back

My experience at every single Zaxby's is pretty poor, but cartersville location by the hospital is…read moreBY FAR the WORST. In the past couple years, I've been to Zaxby's only a couple times, and here is my experiences: waiting 45 minutes in a parking lot while waiting for an order that was placed ONLINE 20 MINUTES BEFOREHAND. They once threw away my receipt without asking if I want it, THEN decided to ask if I wanted it, and I said "I did but it's fine", and instead of accepting my decline or reprinting the receipt, they FISH IT OUT OF THE TRASH AND GIVE IT TO ME. Found multiple short, black, curly hairs in my milkshake. And while those were all on separate occasions, here is something that happens without fail at EVERY ZAXBY'S location. You pay for every single sauce you get, and THEN THEY DON'T GIVE THEM. Most fast food chains at least let you have a couple free sauces and charge you for excessive amounts. But Zaxby's charges for every individual sauce. And then you find that it's not in your bag or any of your boxes. I think it's ridiculous to charge for a 1 tablespoon serving of sauce in the first place, but then to hold them hostage from customers is insane. It happens so much I almost think the managers TELL their employees to do this so that they can make a couple extra bucks. The workers are always cold and miserable towards you. No matter how many times you say "thank you", "good evening", "have a good day", it's always the same. And I know it's not just my bad luck either, I've never heard anything good about the Cartersville Zaxby's. I got my blood drawn the other week, and the workers were talking lunch, and upon someone suggesting Zaxby's, another worker shared that they got food poisoning from this location recently.... I don't understand why anyone would ever want to go here. Price is higher than a cat's ass for the worst service you'll ever receive.

Told us they were not taking any more orders for the night when they had 20 minutes left to closeread more

I've seen this place for a while from the highway and never could quite make out the name of the…read moreplace until I was filling up with gas the other day. I stopped in about 1 on a Tuesday and it was fairly quiet. The staff was very friendly, which is always a huge plus. I ordered the brisket basket, sweet tea, and a red velvet cupcake to go. All the food was made fresh, and they were VERY generous with their portions! I think the brisket was better as a sandwich, but it was a great lunch. I'm excited to try a few other choices next time I'm there, which will be soon! If you're traveling I-75, don't stop at the fast food giants for a meal. Choose a great local spot like this, sit and enjoy homemade food, and know that you're helping a great community when you choose to eat local!

Generally a fan of local businesses. Unfortunately, BBC came up short. Place was clean, staff was…read morenot rude, prices were decent, and the portions were huge. Expecting the crunch of a gizzard, I was disappointed to find the gizzards broken down. A small disappointment overshadowed by the lack of flavor in 4 of the 5 items we tried. I rarely leave food and left half a plate. Not sure if it was the gizzards or the roasted ribs (not smoked folks just do you know), but my wife and I have been physically ill since dinner 6 hours ago. I'm hoping this too shall pass . Bottom line, skip it.

Came in today (Feb 16, 2026) around 7pm with a buddy. We were seated quickly as it wasn't too busy…read moreand only about half full. We were greeted after a few minutes by Allie (I may have the name wrong, it was either Aly or maybe Kiley?) a very pleasant and friendly server. We were already prepared for what we wanted to we ordered immediately. She brought our drinks out and we waited quite some time for our order, probably 20 minutes. It definitely wasn't the servers fault she brought fresh drinks out while we were waiting. She apologized for the delay. Finally we got our entrees but we were told they had no biscuits and were making fresh ones. The food was good as usual, I ordered the Chicken and dumplings with cinnamon apples, hash brown casserole and green beans but we never got our rolls/biscuits even as we were leaving. The chicken dumpling gravy was more watery than I remember but it tasted ok. This makes my 2nd visit in a row to this location in which something was wrong or easily fixable. Also one of the faucets in the bathroom didn't work and the floor needed a good mopping. I want to give our server and wait staff a 5 star but not the rest of the experience, so: Server 5 star Wait time 1 star Cleanliness 4 star Cashier/greeter 5 star Food/accuracy 1 star Overall experience 3 star

The entire staff was awesome, but our server, Kayla, did an excellent job from beginning to end…read more She was very friendly and helpful, and her recommendation of the turkey noodle was right on. She consistently checked on us to make sure we were ok.

Came in alone on Tuesday July 1st 2025 about 3:30pm. First impression is outside parking lot needs…read morea major cleanup and pressure washing. Looks like a neglected KFC from the 1970's, very depressing. Trash everywhere, no maintenance done on landscape, just very sad looking. Luckily the inside of the restaurant was much cleaner. When I came in there were no guests but all of the employees I could see were either prepping food or cleaning. They had some coupons for several items and the young lady that was cleaning offered to help me ring up at the counter instead of the self-order kiosk. According to the receipt her name was Tammy; very friendly and helpful, and stayed busy the whole time I was there. I ordered the 8 piece bucket meal deal which is normally $29 but with coupon was only $18.99 which is a heck of a deal, comes with 8 pieces of chicken, two large sides and 4 biscuits. I also ordered 4 of the apple fritter desserts or whatever they're called (I actually ordered the strawberries and crème cheese ones but apparently they don't have those anymore so they gave me apple, which if I had known I wouldn't have ordered them, they tasted ok but not something I would order again). Got my order and got home, everything was fine, chicken was good and cole slaw was good as usual, biscuits were not exactly fresh but I came between lunch and dinner so I didn't expect perfection! Only food issues I had was the gravy for the mashed potato's was very watery and definitely not the thick brown gravy I am used to and expect, tasted bland and that was a big letdown because that's my favorite item at KFC (wish they would bring back the "chicken little" sandwiches, those are the best! Anyway overall the food was good except for the gravy and switching out the apple fritters, but I was very impressed with the customer service of Tammy and how all the employees were looking busy and productive, also how rapidly my food was served. So this review should probably be lower but I gave it 4 stars basically due to the employees, otherwise: 5 stars for customer service and interior, 3 for food, 2 for exterior cleanliness. Not sure if I'll come back here but I will give kudos the the management for having friendly and productive employees. Spend some money on the exterior, I almost didn't go inside because the outside is so ugly and depressing. I have never been that way about a place but it looked like a place in the slums in the early 70's. Bummer dude's!

Shame on corporate KFC for not hiring enough help. Several…read moretimes I've came inside to place an order at the counter and several times not enough help . The employee in the front is running both the front counter and drive thru, taking orders and money . He's a hard working employee and tries to keep up with the pace which he left me standing there twice to run literally to take orders at drive thru and get money. He definitely deserves more pay than he's receiving I'm sure. Again shame on you corporate KFC for taking advantage of employees to save company money and profiting CEO's pocket !

I can't say enough good things about this place. Very comfy inside and smells amazing as soon as…read moreyou pull in the parking lot. I'm a bbq guy and got the ribs. They're exactly my style, great smoke flavor, great rub, and while tender they have a bit of a bite to them. Just the way I like it. The Mac and cheese was just like mom makes it, amazing. I got the spicy green beans and they were also tasty. The collards, what can I say, my wife could NOT stop talking about how good the collards greens were they were the first thing gone from her plate. The BBQ sauce was a bit sweet which normally isn't my thing but there is some secret ingredient in there I couldn't put my finger on that made me not be able to resist it. Lastly Michelle is high energy and fun. What a friendly person. Also loved her "Boss Lady" sign, I totally believe it. Great people, great food. If you're ever in town you've gotta swing by. Looking forward to our next trip that way because I really want to try the fried chicken too.

The food is good. This place is for take out really . 4 high top tables in a cramped space, no…read moretable service, is the dine in option. small patio tables out front but place sits just a few feet from the highway and traffic is constant and loud. If I rate it for the food it's 4 stars. If rate it as a restaurant it's 2 stars or a 3 overall. It's good food. I had the sampler plate of pulled pork, brisket and chicken with baked beans and coleslaw. Baked Beans were "ok " but I did not care at all for the slaw. Personal taste leans more towards creamy slaw and this is all about the vinegar, which many prefer. My dinner companion had fried chicken and said it was very good.

Newly opened QT just off of 75 on GA-20 in Cartersville and what a welcome sight that red and white…read more"QT" was! The location is so new it hasn't even made it on the interstate exit signs. I love me a good QT, and you add it being recently opened and you got me all kinds of happy. The store is good size, laid out well and stocked with all the classic goods plus a solid variety of specialty items and of course all the roller foods, sandwiches and pizzas by the slice. If single serve isn't your thing, they got you with the QT Kitchen menu. One thing I love about the new QT's is the coffee station, which now features a wide variety of coffee by the tap! Gas prices are the best on the exit, which is normal for QT. Service was solid and friendly. Store was of course in good condition and was kept very clean. Overall, wonderful addition to this exit! Happy to know it's there now, will definitely be a consistent spot when on the road in or out of Atlanta.

The employees at this location are very rude. When you ask for a particular item they act like…read moreit's an inconvenience to show you where it is located at in the store.

Went back with my friends. The chicken salad croissant was huge. To me the French fries really…read moredidn't seem appealing but the hamburger with onion rings made my friend really happy. The cucumbers in vinegar was not great hit with my friend who ordered a side salad, but I liked it . According to another frienf her jalopino coleslaw was too spicy. However, I was in 7th heaven. My portobello mushroom, spinach quesadilla was to die for. It was cooked on a grill and had cheese in it. Sooo good, probably the best quesadilla I had in a long time. I will definitely go back for another one soon. They seem to be busy breakfast and lunch place because they close early. Service was great and the owner/cashier very helpful. It is definitely worth the trip.

This is the second time here. The food is great. I love the sweet potato fries. Service is always…read morefriendly and fast. We got to sit in the front window this time and watch the trains go by. Excellent lunchtime place