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    QuikTrip

    3.0 (2 reviews)
    Open Open 24 hours

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    10 months ago

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    Zaxbys

    Zaxbys

    1.9(51 reviews)
    1.6 mi
    $$

    My experience at every single Zaxby's is pretty poor, but cartersville location by the hospital is…read moreBY FAR the WORST. In the past couple years, I've been to Zaxby's only a couple times, and here is my experiences: waiting 45 minutes in a parking lot while waiting for an order that was placed ONLINE 20 MINUTES BEFOREHAND. They once threw away my receipt without asking if I want it, THEN decided to ask if I wanted it, and I said "I did but it's fine", and instead of accepting my decline or reprinting the receipt, they FISH IT OUT OF THE TRASH AND GIVE IT TO ME. Found multiple short, black, curly hairs in my milkshake. And while those were all on separate occasions, here is something that happens without fail at EVERY ZAXBY'S location. You pay for every single sauce you get, and THEN THEY DON'T GIVE THEM. Most fast food chains at least let you have a couple free sauces and charge you for excessive amounts. But Zaxby's charges for every individual sauce. And then you find that it's not in your bag or any of your boxes. I think it's ridiculous to charge for a 1 tablespoon serving of sauce in the first place, but then to hold them hostage from customers is insane. It happens so much I almost think the managers TELL their employees to do this so that they can make a couple extra bucks. The workers are always cold and miserable towards you. No matter how many times you say "thank you", "good evening", "have a good day", it's always the same. And I know it's not just my bad luck either, I've never heard anything good about the Cartersville Zaxby's. I got my blood drawn the other week, and the workers were talking lunch, and upon someone suggesting Zaxby's, another worker shared that they got food poisoning from this location recently.... I don't understand why anyone would ever want to go here. Price is higher than a cat's ass for the worst service you'll ever receive.

    Thought we were stealing our food. Went to pick up a mobile order and comes and says we need to…read moreverify our food! This has never happened before. Others were picking up there food next to us and walked out the door, no questions asked. We went to pick our food and tends to walk to us and starts to ask for me to verift our order. We were the only ones to be questioned. This location is not worth it. I would rather go to a location 15 minutes away than to deal with this

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    QuikTrip - convenience - Updated May 2026

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