Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

I had a feeling my alternator was the main issue with my car. After the car was checked that was…read morethe main issue along with some leaks and some things that would need to be repaired in the near future. I decided to have everything fixed and added an oil change since the pricing seemed fair. I never spoke with Bryan who was performing the repairs but so far all seems good. Shannon was very helpful and knowledgeable. I hope I don't have to visit again soon but I will return if I have any more trouble. Thanks for the professionalism!

I called ahead to confirm the oil change price with their coupon and they were super nice on the…read morephone. When I arrived, the vibes were completely off and nothing like on the phone. They ended up adding a $15 charge for tire rotation which put a sour taste in my mouth because it had not been mentioned earlier and made their cost less competitive. The waiting room seemed really nice online but it feels like sitting in the school admin office waiting to see the principal. It's tiny and you're practically all sitting shoulder to shoulder so don't expect to get any work done. It didn't take them too long to complete the oil change which was nice. However the real reason for the 2 star review is the inspection report. They told me nothing was wrong except for 2 tires getting close to end of their life. I thought this was odd since i could hear my break pads and was told last time that they'd need to be replaced at this oil change by another mechanic. I asked specifically about this and they said no the break pads are still fine. I was also expecting something else because my car is on it's 5th year of life and there's other stuff besides an oil change that you need to do. Nothing. I left, not realizing that the inspection link they text expires and you won't be able to access without logging in (i had asked for a printout but they said the link is fine). And now less than a month later, my car doesn't start because the battery is dead, a steering wheel sensor (RDS thing) is no longer working and the breaks are squealing when I reverse too. Car was fine before. I don't know if these are their fault but the inspection is definitely a joke -don't trust it!

Just got my brakes fixed here. The owner was helpful and honest and kept the prices very cheap for…read morethe amount of work that had to be done. I will definitely be bringing my car back for more work in the future. It's a hidden gem without the BS of some of these bigger places that go off a corporate structure. Give these guys a try.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

I've been going to Naper Auto Works ever since I moved to Naperville in 2016. It's always hard to…read morefind a good mechanic, but I would have to say they have very honest mechanics, they will give you options on what you can fix and in regards to what our most critical items to fix versus things that could be held off for a while. Most recently, I brought my Xterra in for an unusual noise. It was making when I was backing up and turning my steering wheel to the right. They actually came out and said to me that they they must've overlooked it last time. My vehicle was in, which was a few weeks prior and they were going to not charge me for that. They took accountability from missing that were any other mechanic could've just charged me a fee for something like that. They are very honest mechanics and they've been established in Naperville for a very long time. They may not be the cheapest, but you pay for quality work and the guys who work there in the front desk area are great!

My car engine light went on and engine was sluggish. They sent detailed quote same day. Parts were…read moreback ordered, but they finished work ahead of time. Car works great now.

The owner Enzo is what makes this a business you need to go to when you need your auto maintained…read more He bent over backwards to insure a difficult issue was handled well. My family has been coming here for 25+ years. He and his crew make your experience the best. Thanks for taking care of my family!

I am pleased with this place and a special thank you to Fernando who was pleasant and professional…read morethroughout. I had a tune-up performed in February at a different mechanic with no noticeable difference. I drove my car from Mike's and it drove better than when I bought it. I thought the price was reasonable.

I have had some pretty poor experiences with auto repair shops before finding Naperville Automotive…read moreSolutions. They do quality work that's thorough. So far they have impressed me by being straightforward and reliable. Finally, a respectable auto service shop. Which also explains why they are so busy.

I requested wheel bearing replacement on a 2016 Subaru Outback. Tyler was able to get me in the…read moresame day and completed the work efficiently before they closed. They seem to be reasonably priced compared to a dealership.

I have another wonderful experience dealing with DuPage Transmission of Naperville…read more My daughter left for Iowa City on Friday for a friends graduation weekend. While enroute to Iowa she stopped at the Decalb Oasis for fuel. Uppon leaving the fuel pump the car started bringing and would not shift into park and the car was inoperable. She called in a panic and told us what was hapening. Our daughter doesn't deal with these situations awesomely and threw up. I told here to engage parking brake and turn on the hazards. I would be on my way and will be there in less than 30 mins. As I got there I see she is stopped in the middle of the driveway parking lot and causing a backup at the oasis. I approach the car and ask her to turn off the ignition. "DAD I CAN'T" is her response. I show her how the shift lock over ride is used and get the vehicle into neutral. We push the vehicle into a parking spot and remove her personal items, leave the vehicle unlocked and head back to Naperville. While driving back to Naperville I call Dupage Transmission and speak with Scott. I explain the situation and he gives a suggestion of a flat bed tow company. "Get it towed and we will get it fixed today" Wow a shop willing to stop their other projects to get me back on the road asap! The vehicle waswas back on the road same day and my daughter was able to not cancel her weekend. A true mom & pop establishment that only cares about their customers. This was such a pleasurable experience that I had them complete a few other maintenance items I've been putting off. The vehicle is ready for another 90k. If you want an experience like this with your vehicle repairs I suggest using DuPage Transmission of Naperville. Many thank yous to Scott and his team

Very disappointed with my experience here. I brought my car in for an electrical issue, and the…read moreproblem wasn't fixed the first time. I had to bring it back again. And when I got my car back, there was grease and slimy shit all over the steering wheel. Do not come here.

This is a good alternative to the local Honda dealerships in area . They are very knowledgeable…read moreabout engine issues, and rates are very fair, in my opinion. Staff is friendly and courteous.

They were so efficient to get me in, and diagnose fix the problem before I was due to start work…read more Wonderful. Excellent kindness and service !!!

We've used Cress Creek for years now even back at their previous location. We are always happy with…read morethe service and work done on our cars. Jon is great, prices are fair and we will continue to go back. Finding a trustworthy mechanic can be a challenge, give them a try.

Customers Beware! I thought this place was great until Jon tried to play my 79yr old mother by…read moretelling her there was a charge for using her debit card. It didn't wind up happening because she stood her ground, explaining that debit is the same as cash. He was clearly irrittated and told her he would do her a "favor" - when he was clearly unlawful. The dishonesty won't let me go back..especially when he moved the sign that he keeps on the desk that clearly says No Charge on Debit Cards. It's bad enough that the place is making money on credit card payments, as they charge a 2.99 percent of your repair- if you pay by credit card. That's not a credit card fee, that's taxing the customer. I'm going to have to see what the BBB and CFPB have to say about this. So sad. Now I need a new mechanic. I was recommending this place to everybody too. Lies don't do any of us any good. I just hope nothing goes wrong with her repair as this place is now deemed untrustworthy.

been retired eight years atb tom and chris highly recommended by friends…read more most calm patient person i ever met honest extremely knowledgable does excellent work i only trust tom working on my suvs so if ur looking for great service and dependable workmanship this is thee place u need thank you tom & chris

If you want to find a place where you will not be overcharged or ripped off, come to ATB Auto!…read moreThese people are honest and only want to help people as best as they can by doing great work on your car at a fair price. Tom has over 40 years of experience and his customers rave about how good he and his crew are. For expertise, fairness, and honesty, come to ATB Automotive in Woodridge.