Looking for a rental over a week in this part of town, I noticed that Avis had a price that was the…read morelowest compared to other rental companies. Deciding to take a chance, I decided to get a rental. Upon arriving, I noticed that the lot is rather small, and if more than one or two people are in line, you will have a wait. Thankfully I got there when no one else was present. The attendant was courteous and attentive in certain details, but it seems that the person in charge of cleaning the vehicles was not present today. The car I requested was also not present, but I was given a different vehicle at no additional charge. One thing I did notice is the rental I was given had many scratches, door dings and a a fender bender, plus a small chip on the glass. Make sure to take all pictures of the vehicle and for the acknowledgement form to show all the damage so you won't be charged for pre-existing damage. The car had no mechanical issues and was fine to drive during my usage. Returning the car was also smooth, and is a positive of this stop. However, getting a car I had to wash and having to worry about pre-existing damage is something that makes me a bit wary to rent another car here.

Make Sure when you return the Vehicle on time to take photos of Gas level and time stamp you…read morereturned the vehicle I was charged an additional hour when I clearly turned in the car on time.

These guys don't pick up their phone. I was trying to return a vehicle that was originally paid by…read moreCamino Real Chevrolet, but ran into some issues. There was absolutely no help from them or Enterprise. That's the last time I'll go to either one of them.

I came here to rent a car. Service was good. Since it was the end of the week, there seemed to be a…read morelimited selection of cars. When I came back at the beginning of the week, there was literally no parking space left. The rental wasn't cheap. And another downside was that this place is are closed on Sunday (and Alhambra location closes at 12 pm on Sunday).

Rented cars here a few times thru the years never had a problem John always gave me good rates…read more....john is friendly and professional

Apex service was recommend by R&M auto body ! Apex was…read morefriendly and professional Could not have been more satisfied Ended up being a 3 week rental car rental Car ran excellent and rates were very very good. Had to extend rental and Troy was more than helpful with this. If you're looking for a reliable car at a great price ! Apex is the place Fast & easy low pressure does not try to up sell you with BS ! Will recommend Apex to friends and family. Thank you Troy

Of course reviews are mainly left if you've had a super positive experience or negative…read more Unfortunately this is happening because I've had a negative experience. Normally I never had any issues with Enterprise and have been using them for rentals for years (mainly the Gardena location). Since moving, I've had to change my main Enterprise location due to proximity. The first two experiences I had were not out of this world (didn't expect it to be) and had some slightly questionable interactions (ie: me telling the staff member that i could not tell how much gas was in the car on my way back because the number kept drastically changing for the mileage so I wasn't sure of how much was really there and he did not show any concern about the vehicle's function). My third experience with location is my reason for my review. I went to this Enterprise in October 2025, did the usual transaction, packed everyone up and went on our way. After 4-5 hours without stopping, we made it to our destination and my front passenger could not get out of the car. The door appeared to be stuck? I walked around and was able to open the door from the outside only. Did we think it was annoying? Yes. Did we want to make a big deal out of it at the time? No. Unfortunately for me, I decided to just deal with the messed up door for the weekend since we were not going to use it again until we departed and tell Enterprise about it once I returned the car. Fast forward to returning the car. The staff member did her walk around the car with me and then started to walk back inside. I stopped her (once again unfortunate for me) and told her that the passenger door was having issues. She asked me if it was noticed in the inspection and I told her no because who goes into all of the doors and tests if the door will open? She told me to hold and she got her supervisor/manager. He was the person who inspected the car with me. He pointed out a "crease" on the door that honestly to this day i still could not really see and I believe that he also barely could see that we both missed in the initial inspection due to the angles and lighting. Especially since the staff member who was just helping me did not see it and was ready to walk away until I said something! I got questioned about whether I hit another car or object which did not happen at any point. I truly believe this door had not been working for awhile and I was just finally the person to point it out to them. Based on this "crease", the door would most likely still be functioning and there would have definitely been more visible damage on the outside. I knew there was no fighting with them and let a claim be filed for the front passenger door. I contacted my insurance to let them know what happened to cover my bases and did the waiting game, fully regretting that I decided to speak up about something that should have been caught by Enterprise instead of me. I'm now wondering how they do their evaluations before it gets to their customers. FAST FORWARD AGAIN to March 2026 and I get the bill from Enterprise and there are a bunch of things on the itemized list that I didn't believe would need to be involved in fixing the front passenger door (what does the front lamp have to do with the door?!?). I also noticed more closely that they had pictures in the bill of damage on the car that was never pointed out to me! So they fixed even more damage that THEY did not notice on the vehicle and I got the short end of the stick in the end. I wish I could be mad at whoever caused the damage in the first place, but I'll need to direct my anger towards Enterprise and their apparent negligence and also claiming more than they needed to. At the end of day I believe even if I pointed it out the moment I noticed it, I would have been blamed and been in this same situation. This experience has for sure solidified my decision to no longer go to this location, but now to also probably not use Enterprise again.

The reviews made me a bit nervous to give this place a try, but it ended up being the best place to…read morerent a car from. I had one of the best experiences renting a car. Victoria made everything easy to understand and definitely was one of the best at customer service. She was so sweet, patient, and kind with me. They worked with my price range and even got me the car I wanted. Also, This place had good rates for car rentals compared to others I've rented from.

Returning your car here in the morning "could" just as horrible as you renting the car..... 5…read moreparties ahead of me, 2 staff members working today! Wow! But it took about 25-30 mins wait before I can get called just to return/ drop off the car...... Thanks but no thanks. So as I'm sitting here... chatted with another renter, he also said the car he got was dirty during pick up. AND a 3rd customer, gave feedback on retuning also that his car is dirty at the counter. And 4th guest ! This is the crazy was their rental car was half way to Vegas and engine light came on! And the car had to be towed. Ruined their entire trip and it just sounded horrible. Yikes

No vallas a este lugar si Nadamas hablas espanol, me dejaron esperando una hora con 5 personas…read moreatrás del mostrador y otras atrás platicando, mucha espera sin necesidad Nadamas para regresar un vehiculo.

Had some hiccups in the beginning but they were able to give me a reliable car rental for over a…read moreweek.

Last Saturday, my car was involved in an accident, and I suddenly found myself in need of a rental…read morecar. I tried calling Enterprise to reserve one at the last minute, unfortunately, went I got there they didn't have any vehicles available. Luckily, I came across a company called Vic Car Rental, and they were incredibly helpful. They assisted me right away with reserving a car, and I was able to rent a 2025 Toyota Tacoma the very same day. The whole experience was smooth and pleasant, and I truly appreciated their excellent service. I would definitely recommend Vic Car Rental to my friends and family whenever they need to rent a car.

Thank you, Leslie, for taking care of me and listening to my needs and concerns…read more I chose this Enterprise location because they're open on Sundays, which is rare for car rental places. It was definitely busy, but the team still made a real effort to help everyone as quickly and efficiently as possible.

When I first dealt with this enterprise I was offered a vehicle that "was just in a minor accident"…read moreor wait for another vehicle. We chose to wait for another vehicle. When that vehicle showed up, it smelled like cigarette smoke. It was disgusting and we had no choice but to take it because we were in a hurry. Upon returning that Sunday night, there was NO parking on their property to drop off the vehicle. We were told to park on the street and buy a parking pass in which we did so. Luckily that was the end of things. However our second visit wasn't so lucky. My second experience, again, I had to park my vehicle on Main Street on Sunday night because their lot was full of vehicles. I purchased a parking pass as well. A few days later I was informed that the vehicle was ticketed because you are not allowed to park on Main Street overnight. In addiction, I was charged a $25 fee. So in total.... I paid $100 ($5 parking pass + $25 fee from enterprise + $70 citation) for parking on Main Street overnight because ENTERPRISE does not have enough parking to accommodate vehicle drop offs. This is wrong that customers should have to foot the bill because ENTERPRISE does not know how to properly move around its vehicle fleet to accommodate vehicle drop offs. If we don't park on Main Street, there is literally no parking in the surrounding neighborhood either because those people living there also park their vehicles on the street. I will NEVER EVER go to this location again. I am very disappointed that the solution set forth by Enterprise is to buy a parking pass if there is no parking on their lot. This is not okay and they know it. Please save your generic copy and paste response. YOU need to talk to your branch directly and solve this issue internally. I am done reaching out.

Best Place to rent a car. Guys here are really helpfull and got my car in time and cleaned. Olly is…read morereally helpfull when consfued between cars. Real professional

Unprofessional and horrible customer service! Booked car weeks in advance and was notified 30 min…read morebefore pick up that the car was unavailable. Was offered an alternate, which I accepted, but when I went to pick up the car, they said the car was getting service and it will take "some time". I ubered there and was not given any info as to how long I'm supposed to be waiting. I've had numerous bad experiences renting from AVIS but, this was the worst. Don't rent from this location if you can help it.

Never rent a RV from here, To start employees were late to the scheduled pick up time! Then upon…read morethe return there was all sorts of fees added to the agreement. Housekeeping fees excess generator fees etc. The RV was returned cleaner than it was picked up and was charged a housekeeping fee. Employee at return was rude and didnt want to explain anything was told it is what it is. NEVER RENT FROM HERE!

If I could give zero stars, I would…read more I rented an RV from Cruise America through Xpress Auto Rental, and let me just say -- next time, I'll just tent camp. At least then I won't get slapped with a housekeeping fee after I returned the RV clean. They tacked on extra charges out of nowhere, and when I asked about it, the manager acted like I committed a crime. Completely rude, aggressive, and unprofessional -- like customer service was optional that day. Instead of helping, he ignored me and looked like he was ready to fight. Totally unacceptable. So if you enjoy being overcharged, disrespected, and treated like a nuisance for asking basic questions, this is your spot. Otherwise, rent your RV somewhere that values customers -- or better yet, grab a tent and avoid the drama entirely.