Rented cars here a few times thru the years never had a problem John always gave me good rates…read more....john is friendly and professional

Apex service was recommend by R&M auto body ! Apex was…read morefriendly and professional Could not have been more satisfied Ended up being a 3 week rental car rental Car ran excellent and rates were very very good. Had to extend rental and Troy was more than helpful with this. If you're looking for a reliable car at a great price ! Apex is the place Fast & easy low pressure does not try to up sell you with BS ! Will recommend Apex to friends and family. Thank you Troy

Thank you, Leslie, for taking care of me and listening to my needs and concerns…read more I chose this Enterprise location because they're open on Sundays, which is rare for car rental places. It was definitely busy, but the team still made a real effort to help everyone as quickly and efficiently as possible.

When I first dealt with this enterprise I was offered a vehicle that "was just in a minor accident"…read moreor wait for another vehicle. We chose to wait for another vehicle. When that vehicle showed up, it smelled like cigarette smoke. It was disgusting and we had no choice but to take it because we were in a hurry. Upon returning that Sunday night, there was NO parking on their property to drop off the vehicle. We were told to park on the street and buy a parking pass in which we did so. Luckily that was the end of things. However our second visit wasn't so lucky. My second experience, again, I had to park my vehicle on Main Street on Sunday night because their lot was full of vehicles. I purchased a parking pass as well. A few days later I was informed that the vehicle was ticketed because you are not allowed to park on Main Street overnight. In addiction, I was charged a $25 fee. So in total.... I paid $100 ($5 parking pass + $25 fee from enterprise + $70 citation) for parking on Main Street overnight because ENTERPRISE does not have enough parking to accommodate vehicle drop offs. This is wrong that customers should have to foot the bill because ENTERPRISE does not know how to properly move around its vehicle fleet to accommodate vehicle drop offs. If we don't park on Main Street, there is literally no parking in the surrounding neighborhood either because those people living there also park their vehicles on the street. I will NEVER EVER go to this location again. I am very disappointed that the solution set forth by Enterprise is to buy a parking pass if there is no parking on their lot. This is not okay and they know it. Please save your generic copy and paste response. YOU need to talk to your branch directly and solve this issue internally. I am done reaching out.

Best Place to rent a car. Guys here are really helpfull and got my car in time and cleaned. Olly is…read morereally helpfull when consfued between cars. Real professional

Unprofessional and horrible customer service! Booked car weeks in advance and was notified 30 min…read morebefore pick up that the car was unavailable. Was offered an alternate, which I accepted, but when I went to pick up the car, they said the car was getting service and it will take "some time". I ubered there and was not given any info as to how long I'm supposed to be waiting. I've had numerous bad experiences renting from AVIS but, this was the worst. Don't rent from this location if you can help it.

These guys don't pick up their phone. I was trying to return a vehicle that was originally paid by…read moreCamino Real Chevrolet, but ran into some issues. There was absolutely no help from them or Enterprise. That's the last time I'll go to either one of them.

I came here to rent a car. Service was good. Since it was the end of the week, there seemed to be a…read morelimited selection of cars. When I came back at the beginning of the week, there was literally no parking space left. The rental wasn't cheap. And another downside was that this place is are closed on Sunday (and Alhambra location closes at 12 pm on Sunday).

Car rental spot with better cars than usual like BMW X7, X5, Mini Cooper Countryman. Will rent…read moreagain.

Great!! Recommend , Mr Ted is a nice person. There was a few choices is depending on your needs…read more Next time we will look for him again

I had a frustrating experience renting from this Budget location. The employee required a $600…read moredeposit on a valid credit card, which felt excessive compared to other rental locations. In addition to that, the base rate was $39.95 per day, but there was also a 150-mile limit per rental, which was not clearly explained beforehand. What made the experience uncomfortable was the number of personal questions asked. I was repeatedly questioned about where I was going, how far I planned to drive, and other details, which felt more like an interrogation than a normal rental process. The staff member also came across as very cold and emotionless during the interaction, which made the experience even more unpleasant. I understand that rental companies have policies, but the way everything was handled felt unnecessarily strict and unwelcoming. Overall, the process felt stressful rather than customer-friendly.

Joe was the one who are usually there, we have been renting because it's convenient. We filled up…read morethe gas tank like a good customer, however, this person was sneaky enough to say he needs to charge because the tank is not completely full while the needle is totally pointing there. But he doesn't even want to acknowledge the fact it is point at the full and there is a perception issues here. I was so upset because I was about to ask him for another big truck rental. THANKYOU JESUS and all mighty God he showed his angry face and start saying he doesn't understand what we are saying. Cause if we don't know we will continue out of convenience to keep paying our hard earn money for business try to nickel and dime customers out of the rules that they actually didn't even abided by....thankful everyday for people who are not like Joe who value customer that will treat each person with respect. Budget has to learn to be better, cause this is unacceptable

I requested a cargo van…read more Loved how their branding isn't all over the vehicle. The process was super smooth, no BS when returning the vehicle. 5 minutes to do the paper work upon arrival and 5 minute process when returning the vehicle. This is what the experienced of renting a car should be, I would recommend this place.

Not even close! The value is goals here, fast friendly, didn't waste time trying to push other…read morenonsense except the double check on insurance which spoilers. Your basic insurance probably covers rentals! We had a decent red Corolla about half the other options. Thanks guys!

They are a really nice car rental company. The website makes things easy whether you only speak…read moreEnglish or Chinese. It's a small convenient location, but with big deals. Thanks!

From the owner: Hua Yi Enterprise is a car rental company. We have customer service who can speak both Chinese and…read moreEnglish. Don't hesitate to contact us if you have any questions!customer-service number:Mobile (626)822 5555 or Landline（626）7827722. WeChat:huayirental

First time rent the car with this company and choose this location just because closer to my place…read more I came to the office to pick up my car at 9.10 already late 10mnt, the owner was nice, helpful but..the process away longer than other rent car I ever used. We're done for the paperwork around 9.35am and they don't have the car ready for me for some reasons, then I have to go to pick up at another location, not they brought the car. I went to another place they mention, another waiting and finally I got the car around almost 10am..it does really wasting time, not convenience. I lost almost an hour only for picking up the car :( Returning the car. They said they open at 9am, I came exactly at 9am but no one there. In front of the door mention to call the number. I called and I think that was the owner, he said they guy will come about 5 minute. The car. The condition was good but the inside was dirty..they don't clean the car to prepare for new guest. Overall the car was ok, but the only service wasn't that great or "convenience"if u have to be on time or rush.

This Avis car rental at LAX location are the WORST that I have ever done business with…read more 1) Wrong vehicle was parked at the location where they tell you the parking spot. With all the luggage, you have to go back and forth to the rental office and then they assigned the right parking spot. Wasted 15 mins 2) Then you get in the vehicle and you cannot find the keys. Another lady walked to me and told me she has the same problem. They put th keys under the floor mats in her car. I found my keys in a indented corner of the front dash board that nobody can ever guest where they are. I tooks us 10 to 15 minutes to find out keys Why would any body do this to the rental car customers is beyond imagination 3) Then there is this strange useless and unhelpful employee on the 1st floor walking around. When you ask for help, he just took photos and does not do anything to help customers. Unbelievable customer service personnel. Guys on the 5th floor are professional. 1st floor where you pick up your vehicle is a total DISGRACE ! I would say who ever manage this Avis car pickup on the 1st floor has done a very poor job. I will write to Avis office

5 star for the staff…read more 1 star for the system Let me explain. I booked online in the morning for pick up in the afternoon. I received email confirmation of my reservation, and I took an uber to the car rental agency. Upon arrival, I was told they overbooked and are out of cars. That's when I pulled a "karen" asking the staff what he's going to do to make things right. He went and spoke with the manager, and they got a recently returned car cleaned up and gave it to me. I'm very thankful to the staff & manager for finding a solution to the problem caused by their system. The system is not accurate & Hertz should find a competent IT to fix the issue. System shouldn't confirm reservation if there's no available car.

Do not rent from this location. Did not have the minivan I reserved and only could offer a full…read moresize SUV. The service is also hilariously slow. I was at the location for probably an hour trying to pickup the SUV I don't even want.