Great customer service the staff actually helped me right away, were super nice, and didn't make me…read morefeel like I was bothering them just by existing. Huge upgrade from Marshall's, where apparently standing near cologne is enough to get treated like a criminal. Also, those Gatorade energy gummies are no joke. I ate them thinking I'd get a little boost, and instead I felt like I could run a marathon and throw up at the same time. Had me tweaking in aisle 4, but in a respectful way. Overall, awesome staff, great store, and a much better experience than getting pre-arrested at Marshall's.

overall stock is kinda lacking imo. staff are nice and helpful. ambiance isn't anything crazy…read more wouldn't rly recommend unless for specifics

Amazing selection, knowledgeable and friendly staff, not to mention great prices. I would very much…read morerecommend.

I have purchased several firearms from custom defense solutions, and they are extremely helpful…read morewhen it comes to explaining every aspect of what you're buying as well as any laws that are relevant. Their selection is literally unlimited & if they don't what you're looking for in stock, they have the connections to get what you're looking for quickly. Their staff is extremely friendly and helpful, and I would highly recommend custom defense solutions in Littleton!

I was recommended to go to Northeast Arms by a friend. I brought two older rifles to them to see if…read morethey were okay to shoot at the range. The guys looked at both of them while I was there and were able to confirm that one was okay to shoot, but the other had a defect and did not recommend firing it. I am glad I went there, as I could have damaged that rifle and possibly injured myself. The guys at Northeast Arms have my loyalty and my respect. They are professional, knowledgeable, reasonable, and respectful. I very much recommend anyone who wants to buy or maintain their pistols, revolvers, or rifles to visit these gentlemen!

I first emailed Steve with my question, and he was awesome. The second I walked through the door, I…read morewas at ease. Northeast Arms is a great place to take your business. Highly recommended!!

From beginning as a novice to an advanced collector and shooter Four Seasons as always given me…read moregreat customer service. Having a background in a busy retail environment I appreciate the effort the staff puts in to take care of my needs . To have a negative opinion of this store you either have a sense of entitlement or have totally unrealistic expectations.

Concise well informed sales people. I've transactioned several items over 10 yrs. Happy to…read morerecommend.

I went in to Patriot Arms today. Bill was at the counter, and I thought he was great to deal with…read more Professional, courteous, and most of all- FAIR PRICES! The store was nice and clean, they had quite a good selection for a smaller store, and very friendly- none of the usual staring at the customers you get at a lot of shops in MA. I had a nice chat with another customer who had been coming in for years, and I can see myself as a lifelong customer. Thank Bill for the great service! Scott

I'll make this short and sweet. The industry has been my life since leaving the Marine Corps in…read more2020. I have more than enough experience teaching and coaching new shooters for quite some time. I was honorably discharged as a Squad Leader of Infantry Marines in Weapons Co of my battalion. To say I'm experienced enough to handle myself in a gun store is beside the point. The point is those that aren't. I've had the pleasure of exposing my family and friends to this world since coming home. Both my brother and my father have now had the same shit experience with this store. My brother was almost convinced into a sale that would scam him out of a rightful, fair sale. Years later, same store, my father now has bought his first gun. He was demeaned and even the tone of voice of the boot on the phone oozed arrogance and self entitlement. They also felt necessary to brow beat him about not buying in store because he got a discount somewhere else. Short and sweet would've been nice but here's my review Patriot Arms! If you're comfortable and experienced you'll be fine, but if you're a beginner or anyone not totally sure of what you want... good luck. Transfer changed. FFL changed. And I'll be sure to preach to the masses about how you guys like to treat people and the environment you create in your store. My family of all people will not be treated like this. Once is maybe a fluke, but twice is a pattern. Do better. Be better. Stop being part of the problem. Semper Fi people, make good gun choices. Also $100 transfer fee is criminal I wonder where the change goes?

Ron and his crew have always been good in the Q. They've been around as a bait and tackle shop for…read moreyears prior to being a FFL. Ron fought hard to establish the sportsman's den and has slowly renovated over the years and turned it into a clean gunshop while still maintaining the bait and fishing supply side. The crew there is knowledgeable and always nice to deal with. Whether you are looking for self defense items, firearms, rifles, optics, knives, accessories and cleaning kits, it's a one stop shop. Will always pop in, there's usually always a regular there or a police officer etc picking up some personal gear! He also does some gun smithing so if you ever need work done just shoot him a message or call the shop!

This is by far the worst firearm shop in the country DO NOT BUY firearms from this store they are…read moreunprofessional I purchased a firearm from them last July just 2 weeks ago went to the range I did not have time till recently to fire the gun it did not function properly I called the store and they said it's over 30 days nothing we can do Ron the owner SUCKS pass this along to everybody do not buy firearms from this place!!!!!

This place is a hidden gem! A small building with an AMAZING inventory. It has the atmosphere of a…read moresmall town business with lots of friendly service. The prices are the best I've seen in the area with no pressure from sales people. Two thumbs up

There's not anything I don't like, obviously starts with Jessie and James,…read more a couple of the greatest people I've met, the selection is top notch, so much to choose from, go there for a great experience

I have been coming to White Birch Armory for many years, and it has stayed one of the most…read moredependable firearm businesses in the area. I visit mainly for my own range time and to shop in the ProShop, and the experience has always been consistently positive. As a firearms instructor, I often have students asking where they should go after completing their basic training. WBA is one of the first places I mention. I do not receive anything for sending people here. I recommend it because it has been solid every single time I've walked through the door. The retail side is one of the strongest parts of this business. The ProShop is spacious, clean, and well organized with a good flow into the ammunition room. There is always plenty to look at -- firearms, holsters, parts, accessories, and gear. The staff are approachable and willing to answer questions without hovering or trying to push a sale. Ammunition is usually well stocked, including bulk options that many shooters appreciate. White Birch also has a full lineup of training classes taught by their own instructors. While I have not taken their classes personally, it is helpful to know they offer structured training for people who want to continue building skills. The range itself is run very well. It is clean, climate-controlled, and maintained regularly. As an NRA Certified Chief Range Safety Officer with many years of experience on different ranges, I notice the details that matter: attentive and professional RSOs, orderly lanes, backers replaced when needed, and a check-in process that moves quickly. It creates a safe and comfortable environment for both new and experienced shooters. Something worth mentioning is the feedback I hear from my own students. Over the years, plenty of them have reached out after visiting White Birch to tell me how much they liked it, whether they were renting a firearm for the first time, buying gear, or just getting some practice in. Hearing that repeatedly says a lot about the consistency of the experience here. Whether you want to try out a firearm before making a purchase, pick up equipment, or spend time on a clean indoor range, White Birch Armory is a great place to go. They've earned their reputation by running things professionally and treating people well.

Great service, nice modern facility, a real guy store! A lot of combat and prepped type equipment…read more Rentals and gun range! Prices a bit high but worth the visit!

Great place if you like to be price gouged. Don't bother if you want a fair price for guns or…read moreespecially ammo. So sad that they are taking advantage of the current weapon crisis.

Good and honest old school family gun store! Never had a bad experience in this store. The owner is…read morea gentleman