If you're anywhere on the North Shore and looking for a trustworthy, knowledgeable gun shop, do…read moreyourself a favor and stop by CSGI Firearms. I've been a customer since they first opened, and the experience has been consistently outstanding. The entire team is incredibly knowledgeable--not just about firearms, but also Massachusetts laws, surrounding ranges, and any questions you might have as a new or experienced shooter. They go out of their way to make sure everything they do is completely Massachusetts law compliant, and they genuinely care about educating their customers. Whether it's explaining the LTC process or talking through your Second Amendment rights, they always take the time to make sure you understand everything clearly. One thing that really stands out is their inventory and customer service. Most of the time they have exactly what you're looking for in stock, and if they don't, they're quick to find a solution and get it ordered with a very reasonable turnaround time. They make the process easy and transparent. The shop itself is welcoming and comfortable. Even if you walk in just to ask questions and don't end up buying anything that day, they still make sure you leave with knowledge and confidence. There's never any pressure--just a genuine willingness to help whenever you're ready. Chris, the owner, deserves special recognition. He's a stand-up guy, a former service member, a family man, and just an all-around good human being. You can tell he truly cares about his customers and the community he's building around the shop. And sometimes you'll even be greeted by the beautiful Belgian Malinois who is incredibly sweet--but also clearly well-trained for protection! I'm genuinely grateful to have such an amazing shop nearby for anything we might need. I recommend CSGI to everyone I know. If I could give more than 5 stars, I absolutely would!

Great store! The owner Chris is super friendly and will help you with any questions you have about…read morefirearms. Great selection of guns and ammo! I highly recommend this little gem for all gun owners.

Rude unwelcoming men that give nasty stares. We had purchased a firearm from their store only to…read morecome back and ask for a refill and they said they needed to "order more" their attitude towards customer service is unprofessional and you can tell they're the type of people that are NOTHING without their firearms. Decently selection but extremely overpriced. Go else where. Definitely gives off a "not one of us vibes" if you don't look just like them

Good selection and helpful service! I especially appreciate how Jason stands behind the sale of…read moreall products that he sells, plus if I'm looking for something he doesn't sell, he'll order it

From beginning as a novice to an advanced collector and shooter Four Seasons as always given me…read moregreat customer service. Having a background in a busy retail environment I appreciate the effort the staff puts in to take care of my needs . To have a negative opinion of this store you either have a sense of entitlement or have totally unrealistic expectations.

Concise well informed sales people. I've transactioned several items over 10 yrs. Happy to…read morerecommend.

Lou at Business End Customs is a true gentleman and a master gunsmith! He is very easy to deal…read morewith and a master craftsman. His work on the 1911 platform is second to none. If you are interested in fine tuning your firearm or are in the market for a semi or complete custom, Lou and Business End Customs should be your 1st and last stop. Do business here with the utmost confidence.

This is a nice little gun shop, I been here many times over the years. Chris, the owner, has…read morehandled a few transfers for me at a very reasonable price. I just came from there actually. He is great to deal with when having to filling out forms and answering any questions you might have. Cool selection of handguns as well, nice cross section from different companies with the latest models. This store isn't filled to the brim with a bunch of widgets and gadgets and Wannabe Rambo gear like other stores, mostly just what you need for your shooting and storage needs. Plus some other useful stuff like knives and such. If you don't like having to wait in line for a long time after taking a number just to talk to a customer service rep, or look at a gun, Precision Point is the place.

Chris, TK for your help and assistant. I am very happy with my first gun, looking forward to seeing…read moreyou for the next one.

Called to ask questions about a particular gun and transferring a gun. Not sure who I spoke with…read morebut he was rude and arrogant. Will spend my money elsewhere.

Great selection of used shooting enthusiast gear- not the usual tactical junk which is so common…read moreeverywhere, Glen comes from years of being part of the competitive shooting community and his store reflects an eclectic variety of new and old. Looking for match .308? he probably has some. New ammo? Sure, but check out his surplus....reloading, scopes, bench rest, long range...he has a store full of everything. Well worth the trip.

This place has a very good supply of used firearms, but it's far from the friendliest place around…read moreand all sales are final...so be very sure that you know exactly what you are buying.

Good honest service, no story's about firearms from staff. Best prices in area. Stocks huge range…read moreof ammunition. Large varied inventory

I walked in because I needed a pair of swim goggles. They are probably cheaper on Amazon, but I…read moredon't like supporting Bezos & Trump. There were no greeters and no directory at the front door of the enormous store. I asked a young woman at the cashiers' desk. She said floor 2 on the left. I went up there. No goggles on the entire floor and no one else to ask. I left disgusted.

We went in to buy an exercise bike because they were supposed to have the one we were interested in…read moreon display. But they only had an old model on display and it was broken and unusable. We waited for almost 15 minutes in that section of the store, but there was no one to help us. But there were more staff than customers in the store; they were just standing around. We gave up. We went to the Dicks in Saugus the next weekend where people were very helpful and we bought just what we wanted.