Extremely rude owner. He was so inflexible with our group of students. The kids were respectful despite his attitude. The place was empty but he required groups of 10. There were 24 lanes but we had to all be stuck in a corner with 3 lanes. No one else came the whole time but we still couldn't spread out at all. The management then responded to our first review calling us liars! So here is my response to THAT: Not to start a petty comment war, but the management responded to my previous post calling me a liar, and nothing could be farther from the truth. We chose this place because of the price - it's the cheapest place around. We didn't bring food into the alley. We just had a group of maybe 5-6 boys who didn't want to bowl when they found out that it was required to have 10 students per lane. Instead of being allowed to sit while their friends bowled, they were asked to leave. All of the boys were being quiet and respectful. It was 10AM. No one was eating. As for the actual lanes, it's worth repeating that there are 24 lanes available, and they forced a group of 30 students to take only 3 lanes. There was one other group in the corner, which mean that for the entire time we were there, literally 20 lanes were available that we had no access to. And because the actual machines in each lane are so slow, we never even got to finish playing. It takes a long time for 10 people to finish 10 rounds of bowling. We had told the students we'd bowl for maybe an hour and then leave for lunch, but we never even had time to eat because the games were taking so long. Students had to wait upwards of 5-10 minutes in between their turn to bowl. If we had even been able to use 5 lanes instead of 3, we would have had enough time. That policy was ridiculous. Also, let's be clear: management was very rude. They could have said anything along the lines of: "We're really sorry, but it's just our policy here. We wish we could help, but those are the rules. I hope you can understand." What did they say? "We know what we're doing here. You don't like it, you can leave." Our students made the best of a crappy situation, and they deserve credit for staying calm after being so disrespected and condescended to. The fact that management would call us liars just to save face - instead of doing the right thing and simply apologizing - shows more about who they are than any of my comments. If even just one school group reads this and decides to go elsewhere, then my comments will have done their job. We don't have a lot of power in this world, but one thing we have power over is how we spend our money. So, I encourage all schools to take your business elsewhere. There aren't a lot of options, but hopefully I've convinced at least one school to think twice about this place. read more

Been going here since high school always loved it friends with Joanne and Ricardo from going their even got a bowling made here but always have issues at the bar and I always get placed next to a family with madddd kids I come here with my family and friends and I have to always worry about a kid running in front of me while in mid bowl I ask to switch they be like sorry we can't pathetic read more

I went bowling with my son and daughter. The place is very old and outdated. Management is very rude and doesn't care one or the other for the satisfaction of his customers. The bathrooms are disgusting and smelled horrible. I will NOT be going back. I normally go bowlingl in Manhattan but I was trying to give this smaller bowling alley a chance. BIG mistake. read more

This place is a local spot for bowling only! There's no food to order Ann's you can't bring outside foods in! I went there on the 9/14 at night... warm beer and I had to beg for a cup of ice! The drinks are pricey. We didn't care to eat cause we ate before we came so I wasn't aware that food was not available. Fast forward to this weekend. Yesterday 10/4, one of my good girlfriends had a kids party for her 4 year old... guess what??! Nnnoo food, didn't want to give them drinks, and they didn't begin bowling until an hour and 15 minutes later!! One of my friends asked for pitchers of water for then and the guy at the register told her.."Not now" after the kids had been there for close thi two hours! You have a bunch of babies and kids in the building and you provide anything, plus the vending machines stole money!! ! If you go there, just bowl... enjoy that cause everything else...BYE!! Its just sad. read more

We went to bowl here this afternoon for happy hour. My friend called ahead to see if they had a bar and open bowling. When the owner confirmed both on the phone, we planned to bowl over a beer. We arrived at 4:45. The place was crawling with high school students who were in a league. There were many signs posted everywhere about the "rules." We paid for a game (all cash because it is cash only). Then we were told there would be no snacks and no alcohol until the students left. When I asked how long that would be, the owner wouldn't say anything except "when they are done they will leave." We decided to leave after ten minutes and NEVER bowling. We asked for our money back. He called me "sweetheart" several times and asked me to read the signs about "no refunds." I told him we were not seeking a refund since we did not bowl. He screamed at me that I wanted him to break the law and serve us alcohol. I stayed calm and told him we just wanted the money that he JUST put in the register. He still refused and called me sweetheart. When I asked him to please stop yelling (he was) and to stop calling me sweetheart (he didn't) .. He became even more belligerent. We left. He took our money... This also explains cash only.... Credit card companies advocate for their customers when businesses are rude or corrupt. This place is trash and the owner and his male employees are sexist pigs and scammers. read more

This place is horrible. I was chaperoning a school trip with 21 2nd, 3rd, 4th and 5th special education student. I had inquired about food and they stated they only had pizza. They also stated that McDonald's was right across the street so I could get food for myself and eat with my student. That's exactly what I did. Upon my return I was told by a staff member, I'm not allowed to bring in outside food, that the Health Department had come in and gave the place a load of fines. I explained that I was the only one and that I was told it was OK. 2 minutes later the poor excuse of an owner came out and told one of our parents, saying that no one told us to bring outside food and that we better clean up our mess. She told him she did not appreciate the way he was speaking to her and that our kids will leave the place clean. He then proceeded to yell at all of us about cleaning up our mess and not leaving the place dirty. At this point our kids were already done and waiting patiently for the few other students to finish up. We told this nasty, rude, and genuinely miserable old man that we would be leaving his establishment clean but he proceeded to yell. We upheld our standards as teachers, we cleaned up and got our students out of there. The ratings for this place and it's employees are not surprising after our encounter with the owner. The place is in need of new equipment as the ball kept getting stuck and half the time pins were missing from a game. This place has lost our business and that of our fellow colleagues who will be urged not to go here. Steer clear of this place. I hope that this bitter man controls himself next time before lashing out at a bunch of children for fabrications his mind has produced. read more

Worst bowling place ever. Customer service sucks.. Visited twice, the first time was horrible but decided to try it out a second time but it was the same shitty service. ZERO STARS... read more

Decided to come here for my sons 10th bday ..... Boy oh boy do u get what u paid for. I was actually told by the owner "no one who works here knows any info so u have the wrong information". What a way to speak to guests. It was a horrible experience ..... The place is ghetto beyond words. Made the best of it Bc we were already there w/ a party. One thing I do know I won't ever be back. Not even if someone paid me. Wish I could give zero stars but its not possible. But they have been open for years what do they care. read more

i am giving gun post lanes 3 stars for being a part of my youth where my friends and i would go and bowl a bunch of games on a friday or saturday night for fun . while being raised in the bronx this was the bowling alley all the locals would go and hang out at. it was walking distance from our hood and it was during our youth and we were still to young to drive . the place was always kinda dumpy but in a old school way from the two sided lanes on the main floor and the upper level which we preferred as we could act up in a foolish harmless way. we were to young to sit at the bar lounge area to booze up but the snack bar had some good pretzels and the soda was always cold. i stopped by gun post lanes recently after almost a lapse of 30 years and for the most part it looks the same except for the auto scoreing machines and a few interior upgrades . they have a bunch of package deals for 3 hours of bowling which includes bowling shoes and some deals include pizza, etc, but if you are only going 2 bowl 2 games or less then its not really worth .i had fun during my visit with my friends who also felt the same and yes we did shed a few tears cause it brings back many memories of our youth hanging out and having careless , harmless fun while being kids from the bronx. read more

My local bowling alley...only a few block away from me so it's convenient. Don't let the outside fool you. I know it needs a paint job outside, but the inside is nice. It's a beneficial place to spend your time and have some fun - nice for kids and groups. They have pool tables, so that you can enjoy a nice pool game with some friends or other people. It has two sides to play bowling. It is never packed when I go here, so I would expect the same if you go here. You are not expected to spend much here. Prices are low and beneficial if you are on a strict budget. It is definitely worth going to. read more

This place is ridiculous. Came here with a group at opening time and the owner made us wait outside in a heatwave. The bowling balls are not updated. Food took more than an hour to arrive. Owner has an extreme attitude problem. Had high hopes was let down. read more

We had THE WORST experience at this place. I am only writing this review to warn other people who are planning to come and have fun here - your party will be ruined and you will leave in tears. Not even ten minutes since our walking in I felt the most miserable person. We were talked to like we were second class citizens not worthy to be treated like humans. The reason why I didn't leave right away was because we already had 20 ppl on our RSVP list and I could not cancel it 5 min prior to the event. I had a party of 20+ ppl. The owner/manager (he's also a waiter, cashier and a cleaning person, and he is the one who distributes the shoes) greeted us with a phrase: "Only when you have all ppl here you will start bowling". So we were only allowed to stand by the door and wait for all people to arrive - he didn't let us sit at the tables. We asked to be placed on the empty side of the alley to which he rudely replied that the side I requested was for the League only which, obviously, we didn't belong to. He proceeded on stuffing our big party to the side that already had a smaller party bowling. Our big party was given two tables and these tables were not next to each other (unlike the tables on the side of the alley that was empty). When I showed my surprise he kept repeating this phrase: "I will do it MY way, cause if I do it your way it will be all messed up." Repeatedly he kept laughing in a nasty manner at my simple suggestion to open a tab and keep my credit card (I didn't know they were cash only). So when the latecomers were pouring in I had to run up to him and pay him right away so that they could bowl. They did not have a birthday candle which I think is ironic because if you read other reviews their only customers are birthday party gus/girls that didn't have enough time to open Yelp reviews about this place. He suggested I run out to the 99c store across the street and buy a pack. The best part about the cake cutting was me having to beg for the knife. The shoe boy/manager/pizza chef/cleaning lady told me that he doesn't like to give the knives because people don't know how to operate them. Straightforward miserable asshole who doesn't feel wrong for making you feel embarrassed in front of many guests. Service: Rude, condescending, zero social skills The setting: Filthy, dirty and I tried to look away from the food counter not see any further The bowling: The balls kept stucking in The food: So called fruit punch left red marks that wouldn't come off skin for hours I am very sorry that we ever crossed the threshold of this likely most horrendous business in the entire NYC. I feel hurt that this is what we get in the Bronx. It's a shame! P.S. I should mention that being in the service industry, this is my first bad review. I only took this trouble because I feel like Yelp is my last resort (not that the owners would bother to read it). read more

Inexpensive; 4-5.50$ a game, and shoe rental is free. Nicely lit for families. Plenty of food around the area. Staff were friendly, and atmosphere not crazy hectic. The bowling balls, shoes and lanes are in very good condition read more

We had a terrible experience! I have never felt so compelled to write something negative about a business before this. We took our special needs students on a summer field trip to this bowling alley. The man behind the desk would not let the students enter until we paid. Even after I expressed they cannot be exposed to heat, he still refused. When the reservations were made over a month in advance, we were told we can order additional pizza for the kids. When we arrived he said we couldn't. The pizza they "ordered" was cold to the touch and looked as though it came out of a refrigerator. At exactly the 1 hour mark they shut all the screens and lanes on the kids, literally mid bowl. Really unpleasant overall. The employee/owner behind the desk was just rude and inconsiderate. Luckily the kids managed to have a good time. read more

I made a reservation to bring a group of students. The man on the phone asked me to come early. I arrived 15 minutes before my reservation. Then we proceeded to wait 1 hour and 15 minutes before we began bowling. Once we started bowling, we had constant problems with the bowling balls getting stuck. This guy then told us that 14 students had to share 4 bowling balls amongst 2 lanes and alternate the use of each lane. Really?! Apparently, this bowling alley's ball return equipment isn't capable of handling too much work. Pay the extra money. Find somewhere else to bowl. read more

Disgusting bowling alley. The bathrooms are not kept clean or stocked. It's old and run down. The owners are cheap and rude. Needed a cup to warm my babies milk while bowling here and was told to pay 10 dollars for a small plastic disposable cup. I don't even know how this place is still open. The machine and computer messed up multiple times while we were bowling. This place is filthy and dishonest. Don't waste your time or money. read more

I only use this location cause its close to home. But overall it sucks. Half the lanes don't work. They over charge. And the customer service sucks. I'll try to limit the amount of time I have to come here. read more

I DO NOT recommend this place at all. My class went there today on a school trip and the staff was very mean and rude to the teachers and to the students. When we first arrived the worker ask for only the teachers come in first to pay while other staff and students wait outside. They were aware that the students were under the autism spectrum. They had no remorse and insisted they wait outside. When transactions were done they made 2 classes play in one lane knowing that these students have trouble waiting. So basically we paid 70 dollars for 1 lane for 1 hour. Service was poor and on top of all that they were very unprofessional. read more

Worst bowling experience ever. I can see why the place was so empty. The employees are rude and seem pretty annoyed that customers are actually there to bowl. Pricing is similar to other places yet the quality is terrible. The balls do not come back half the time and the game screen crashed on us multiple times. When we asked for a refund for just our last game after waiting for so long for them to fix the lane, the employee made a rude comment and just walked away from us. I really do not understand how they still manage to make business especially if they treat their customers like that. Definitely do not recommend this place...did I mention that it's cash only but they don't have an ATM? Wished I read the reviews before we ended up bowling here. read more

It's large enough to accomodate many people. It still has old equipment. Although they are making some monitor changes. On a Sat. evening the young teens get real rowdy and excessive with their cussing. Families would be advised to go earlier. It would help if more people smiled or were more pleasant doing thier jobs. It seems city people are very stressed 24/7. Or they think the mean stare works for them. O well! We three enjoyed each other and had to get my 11 yr old son to ignore the teens. Good luck all. read more

If you want the most selfish and rude bowling experience come to Gun Post Lanes! The owner is a disgrace to small business. He made our children wait outside while he counted our money. Charged us $10 per kid for 1 hour 15 min of bowling & slice of pizza. In & out he wanted us! There was not enough room for our kids. They were sitting on the floor. The balls kept getting caught too. Parents came & it was very embarrassing. The staff were very unfriendly and that owner ARTIE was a sight for sore eyes and sore ears. Never ever go to Gun Post Lanes! We left & got our money back & went to McDonald's!! read more

Place is filthy. The owner/employee was very rude. They just want your money. They don't care if you have a good time.

This place needs to be SHUT DOWN, and I will see to it that it will if it doesn't get it together. If you can't respect the people who patronize your establishment, you need to go. Your customers are your bread and butter, and if you don't respect me or my people after I give you money, you just gotta go.The way the owner keeps the place is a testament to how he views the people who come to bowl there. The bathrooms were disgusting, the customer service was absolute TRASH, and the only reason I didn't speak my mind to the owner was because I was with a big group for my friend's birthday, and I didn't want to be *that* bougie person ruining the vibe with complaints. I also think it's absolutely ridiculous they don't accept debit and credit cards....Again, this place gotta go. I am reporting them to consumer affairs, because i am tired of folks coming into brown and black communities treating us like we are undeserving of respect, while making a buck and more off of us. No. read more

It is trash trust me I would rate it a 0 the lanes are horrible and the employee is rare to catch them

Do not go here! I reserved a lane in advanced but when I got there the owner said I had to wait because he had "bigger groups to worry about" and that I would have to wait. The three larger groups were not even there and he could not give me a time frame of when they would show up. The owner was extremely nasty and disrespectful. Avoid here!!!! read more

Really ZERO stars! Attended a birthday party for a 4 yr old on Saturday, 10/05/19 -- HORRIBLE! We were told to get there early but they weren't ready. They allowed others to bowl in area selected for the party. When asked can another area be used, told no. Had to wait an hour to get party started. This place doesn't serve food! A party can be planned but no food? Has a bunch of vending machine but the soda is way over priced & the machines DON'T work! It's cash only but the change machine DOESN'T work. Put in $1, get back 75¢. Go to counter to get reimbursed, get $1 bill -- BUT I NEED CHANGE!!! Ask for singles, told they don't have any. SMH! No one in the bar to serve you. Can't bring food in meanwhile McDonald's is directly across the street, taunting you. I asked for some water for the kids because they were hungry & thirsty (remember, party is an hour behind), & was told "not now". No explanation. Meanwhile I was told to ask a certain gentleman in particular because he's the "nicer one". People who didn't know they couldn't bring food in were told to take it out, so we had kids sitting on the dirty floor in the foyer to eat their McDonald's. Finally some pitchers of juice were brought out (about 20 mins after I asked for water) & they were going to charge $48 because it was given before they were ready to serve pizza. SERIOUSLY?! Thankfully that was corrected. The whole event was out of order. I'm sorry that my bff paid a dime to that place. They need new management & some sprucing up! They've been in business too long to look run down & have TERRIBLE customer service. Though it's in the area, won't be going back! read more

I wanted to like this place but the owner was unfriendly from the minute we walked in the door. He literally yelled across the room at me for walking past the counter to have a look around. As well, the guy beside us on the lanes had a terrible attitude. He arrived after us, took the ball I was using and said it was his regular bowling ball (I had gone and found it on the rack, it was a light one, which I need for my wrist), and refused to let me continue to use it. I had to go search for another. Since when does a guy use an 8lb ball? We felt VERY unwelcome here. It's too bad. I'd much rather bowl at longstanding, neighborhood establishments, which are very rare these days, than new, fancy places. We also traveled 1.5 hours to get here to give it a shot. A waste of a day. read more

Horrible!!!!! After my bowling screen went off the manager told me that it's off because we played two games. I said we just got here and played one game sir. He was rude. Don't waste your time. After the screen kept shutting off I asked for my money back and told them that they need to improve their customer service. They said they have God on their side.. This place can be great but these people don't know how to run a business. read more

wow shittiest business in the bronx by far.....no food, no food allowed, no credit cards...(shady) and even better no refunds....owner said "if you guys want come back tomorrow i'll remember yall".......right!!.....same your money....it's said to say i'm from the bronx businesses like this give us a bad name read more

Bad place to bring your family. They were nice Puerto guy that help me with the bowl and lane

Listen to everyone who is commenting. I've experience most of the things people posted. The guy is rude! The front desk lady was nice but the guy, don't know his name. We called him "black demon", because his shirt was black, I believe his ethnicity is Italian. Beside the point! The lanes are messed up and when I went to notify him about it, he goes "it's not messed up" I'm like dude, It is how are you going to tell us without looking? Then, they leave the female bathroom open, I'm like hello, the bathroom door is open, (huge garbage bin is holding it open" people walking past can see! Y'all know people can see through the cracks, he sarcastically asks "you can't close it"? I'm not touching the garbage bin, it shouldn't have been open in the first place!!! Over all the pizza sucks! Customer service sucks, like I said except for the front desk lady, the guy was so rude. It's not worth it. Prices aren't even good, it's the standard price everywhere and you get terrible service. They need new management for sure. Your workersssss are making you lose money! Leave the front desk lady. Everyone else has to go in order for your business to thrive! Don't go here! Unless you live close by like I do, that is the only reason why I still went disregarding these comments. read more

The service was horrible, they were racist, told us they don't serve us people, but took our money, didn't serve hot food told us our kind doesn't know how to act, their potato chip machine cost $1.00 for 5 chips in a bag for a .50 cent bags of chip a can soda is $2.00.Ridiculous, not a kid friendly environment.The game screens kept freezing. read more

This place was the worst, their were only 2 people helping out on the floor. They would leave the floor with a ton of people in need of their help. I had a party of 15 we had 3 lanes. Once the balls went down they never came back up even when we hit the reset button. No one was on the floor so we had to wait before we could play again. This went on for the whole 3hrs there .The music was off when we asked about that ,we were told it wouldn't be on until 1am it was then 8:00 pm. The price is great and the shoe rental was free that was the best part of the night. read more

This place deserves 0 stars. We took our special needs students on a field trip here. The owner did not welcome us. Instead, he had a bad attitude and acted like he was annoyed to have to deal with us. The owner made our students wait outside in the heat, on a busy street, while we paid for the students. We were not told ahead of time that they did not take cash and told us to go to the deli across the street to go to an ATM. For $10, the kids bowled for one hour (exactly), as they turned off the screens before they finished and were given cold, clearly a day old pizza. The pizza slices were small. The cheese was solid. You could tell the pizza was stored in a refrigerator and barely reheated for us. One pie was completely cold. We were told we would be able to order more pizza once we got there; this was not an option as the owner told us he already ordered the pizza. We were also promised unlimited soda and got barely enough fruit punch for all of our students. read more

I come here yearly for my little brother's birthday because he loves bowling. We usually come on a saturday in the early evening. Usually around that time you will see alot of families and birthday parties going on and I love how at that time it's not super crowded. I've been here late at night and it usually gets crowded with young rowdy teenagers. My advice is that if you want to go so you can enjoy yourself and you are not on top of other people bowling, especially if you want to be surrounded by an atmosphere thats family oriented, then come early. I would say before 9pm. After a certain time the lights on the lanes dim and it looks somewhat like a disco ball. The music at this time is not too high making it ok to have a conversation where you can hear what the other person is saying. Most of the shoes are in decent shape and there's always enough balls to choose from to bowl. I love how they have the metal rack where you can slide down the ball for young children to give them a head start. Overall my experiences here have been ok and my family and I wouldn't come back year after year if we weren't satisfied with this bowling ally read more

Gun Post Lanes was a terrific place to bowl the last time I was there, which was maybe 30 years ago. Not any more. We went there yesterday, a party of six people, and asked for two lanes. The place was practically empty, and you'd think they'd give us a pair of lanes, sharing the same ball return, but no. Instead of giving us lanes 9 and 10, which are a natural pair, they gave us 10 and 11. One of the seats in the settee area for lane 11 was loose, and when I sat on it, it pitched forward, almost dumping me onto the floor. When I threw my first ball, it make a left turn as soon as it hit the lane. It was like the lanes hadn't been oiled in weeks. The casual bowler using a house ball wouldn't care about that, but anyone who really knows how to bowl would. $8 a game to bowl on totally unplayable conditions. Lane 11 broke down after one frame, so we got moved from 11 to 9. It took a breakdown for us to get a natural pair of lanes. Usually, there are 20 pins (two full sets) in each lane, so that when a bowler finishes a frame, the other set of pins is in the pinsetter, ready to come down. Not here. After each frame, we had to wait for some of the pins we just bowled against to cycle up into the machine so a full set of ten could be reset. And if you need to use the men's room, maybe you ought to wait until you get home. The men's room smelled like a skunk had exploded in there, and after I washed my hands, I found that the electric hand dryer didn't work, and there were no paper towels. I dried my hands on toilet paper. I'll go back there when hell freezes over. Actually, no, not even then. read more

never again got ripped off. 180 dollars for a party of 12. only gave us a hour to bowl. cut our game off in the 7th frame. then tried to charge extra to finish the game. and this was a party of kids... boo ho gunhill read more

wish i had read the reviews before taking an hour commute to this terrible place.first of all the bar was dirty. the bartender didn't know how to make drinks like margaritas only knew how to mix liquor and soda. a little dirty shot glass was being used to measure the liquor that goes into every drink i saw being made. The manager was a huge jerk i still refuse to believe that he was the manager because of how rude he was being. worst customer service i have ever gotten!!! if i could rate this a 0 star i would. if you want to go to a good bowling ally try http://www.bowlmor.com/chelsea-piers/. read more