First and foremost, I don't believe in one star reviews, I think I've only given one if any. This was not a pleasant experience. The only reason I refrain from a one star review is there was no malice by the staff or error in delivery of the food we ordered. We only saw our server twice, to take our drink order and our food order. I ordered the fried pickles as an appetizer, and they were incredibly greasy and served lukewarm. No checking in on our food or refills on our drinks. I got the mushroom Swiss burger, and it was delivered Luker, but cooked too an accurate medium. The mushrooms taste like they were out of a can or jar. I would not come here again. If I'm ranking burger places, this is near the bottom. Most of our food was delivered cold, and after at least 45 minutes of waiting. I do hate to give negative reviews but this place is just awful with their food quality and presentation. The vibe in the restaurant is quite good, it's a good touristy atmosphere. But I think they need more staffing to deliver a quality product. Just my opinion, will absolutely not return to try again. read more

Turkey burger was good. Not great. "Premade". Salad was decent, though too much cheese and croutons (more than lettuce and tomatoes). Fries were good. Service was excellent EXCEPT for the annoying food robot that wheels around ... maybe some better purpose when it's crowded.... But in a less than a third full place? Just noisy and annoying... like those bjs robots you want to kill. read more

Honestly they earn their overall rating. While the inside of this place looks amazing and what you'd expect from something in the Destin Commons and my service was good enough, everything else falls extremely flat. The burger was really small in comparison to the advertisement, it was ordered medium and came out a hockey puck, the crab smelled and tasted fishy which is a sign it is either close to bad or it's is far from fresh, the butter tasted like milk had soured, they were out of mint for mojitos as if there isn't grocery stores nearby they could easily rectify this with, some of my crab was still cold. The fries are cooked in old grease and honestly as cool as the robots are they really are in the way in a place with a small floor plan. Overall this place is very mid and was a huge let down for me. read more

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This is the second time we've come. Thought we'd have a better experience because it wasn't as busy, but waiting 40 minutes for a mediocre burger that cost $13 and didn't even include a side was not the vibe. read more

The food took a long time to get and the restaurant is empty . the fries were overcooked and so were the mini corn dogs for my kids. I got a gluten-free burger and the bun was just OK. There was a robot serving us. I don't know how I feel about that. There was people serving us, I wouldn't say that their customer service was that great. read more

This place needs a lot of help. The staff doesn't seem to know how to work their handheld systems, and if they do we had the displeasure of having the one server who didn't know how to use the device. We wanted to slightly modify our burger order but didn't want to risk it as it took quite a few minutes to just enter in the burger itself. The server also rang up a random shake for our table that no one asked for and reassured us that it would be taken off. Well I would hope so? I also didn't enjoy that when it was time for us to pay out she only set up the one payment and left us to figure out how to work their device ourselves and finish paying. We very easily could have just left or not payed since the staff was very inattentive. This will be a learning experience for us as we will not be back. read more

The food was excellent as I've been craving a turkey burger for a while now. The service was excellent and the ambiance was great, giving sports bar for kids vibes. read more

First time here. Wasn't too busy and staff moderately attentive. I ordered the waygu burger and it was delicious. Wife got the mushroom and grilled chicken burger and it was as well. The chocolate supreme shake will bring on diabetes. The robot server thing was too gimmicky and wait staff spent more time futzing with it than if they just brought the food. read more

Gulf Coast Burger Company - Chocolate supreme shake - Juice Bars & Smoothies Near Me - Destin, Florida

The place has a fun, upbeat atmosphere. However, both of our orders were wrong. We ordered the seafood platter and they brought the steamers. Had to send back and wait another 15 minutes. We also ordered tots instead of fries and got fries. Never offered refills on drinks. Had to ask for silverware twice. The food was decent, but nothing special. Wouldn't recommend. read more

Loved the beachy vibe of the restaurant. But did not love the robot machine delivering our food followed by someone serving it. It seemed odd. We had the shrimp basket, burger, and tenders and everything was very good. Get the fries instead of the tots. Tots come out overdone. Drinks are worth the price! read more

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I would leave no stars if possible. We are sitting here waiting for our food and we have been here for over an hour. We got sat and it took forever for someone to greet us and once they did, we had to flag them down to get drinks and then remind them we still were waiting on drinks. The server walked by and said food will be out soon. However, we hadn't ordered food yet. Worst service ever! I'll add that it's not busy and employees are standing around. read more

This place is a very cool and nice environment to sit down and just eat some food. If youre in the mood for some burgers then this place is definitely a spot to get one, but let me tell you about this place. When I went, there wasnt much waiters/waitresses working, it started at 2 and then eventually one other person started working, we ordered the loaded tots to start us out, that in my opinion was the best thing i ate today, but it took about 30 minutes for the appetizers to come out. Shortly after the food eventually came out, I got the Florida Burger with fries, now the burger was ok. It didnt have too much flavor and they overloaded the burger with spinach to say the least. The fries I thought were pretty good though. After we ate we decided to get there Category 5 Shakes. I got the peanut butter shake and it was great! They come in jars that you get to keep and theres a good amount inside of the jar. Also all the food is carried out by robots, I thought that was pretty cool. All around, this place is pretty good, i've had better burgers but those tots and shakes are pretty hard to top. read more

Gulf Coast Burger Company - The Peanut Butter Category Five Shake - Juice Bars & Smoothies Near Me - Destin, Florida

So I have cistern Destin a bunch of times and I have never eaten here. I was in the mood for a good salad and this place came up on Yelp as near me. There was no wait. You can opt to have your order taken or scan the QR code and place and pay for your order. We had our order taken I don't trust all QR codes I had the shrimp and chicken southern salad. I also had the loaded fries. My husband had a burger. The fries were PERFECT. The shrimp on the salad were seasoned perfectly. The chicken was ok. The dressing was watery. The cool thing is a reboot brings out the food! I saw they have massive milkshakes read more

Gulf Coast Burger Company - Southern House Salad - Juice Bars & Smoothies Near Me - Destin, Florida

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The most bland burger, ever. We went here after a movie. I got the Alabama with mac and cheese. It was so tasteless to me that I drenched it in ketchup and mustard. My SIL took out her bacon because she doesn't like bacon on her meals, and even adding that to my burger barely made a dent. I eventually added salt and pepper, which I never do, and then I could taste some salt. I didn't want to be the Debbie Downer so I didn't say anything, until my SIL made a comment about adding a lot of ketchup because she also thought it was bland. She then added salt later on as well. The salt grinder was almost empty and I made the joke that everybody else probably felt the same, hence it's almost empty. She got the Florida burger. Also, apparently her eggs were too overdone, so she scraped them off. My husband rarely complains about food, but when we got home, he was saying he would have enjoyed frozen burgers from a store, cooked at home. Please save your $14. You're better off going to McDonald's. read more

Gulf Coast Burger Company - Alabama - super dry and hard chicken wing on top of the most bland burger I've ever had. We all thought everything was bland. - Juice Bars & Smoothies Near Me - Destin, Florida

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Burgers were delicious, our server (Ken) was really nice and a robot brought us our food! Really enjoyed our time!

Pretty basic place. Our server, Kelsey, never checked in on us or gave us a refill (water), even forgot to bring our water out until the next table ordered their food and drinks, the food was ok, not terrible, possibly just personal preference. We and the table next to us waited a long time before getting the check and we only got it because we went and found the servers and asked. Another server, on the other hand, Sophia, went out of her way to make sure each of the 3 tables seated with 2 people each were taken care of which made up for our lack thereof. Overall I would not go back for the food or experience and it was freezing and felt like I was sitting on a rock on their benches. read more

We stopped here for lunch for a quick bite during our shopping day. The atmosphere is fun and lively, and we were seated rather quickly, even with it being pretty busy. Our waitress was pretty dull, not much personality or care. I inquired about if the fries were gluten free or not because I have a gluten allergy, and she kind of shook her head. I repeated my question thinking she may not have heard me because it was fairly loud in there, and she said "I don't think so, they're just fries." That pretty much tells me she has no idea, which is fine, but at least offer to find out. I decided against going through the trouble of getting someone to look into it and just ordered the fries. They have a gluten free burger bun which is actually decent, not hard or dry. Our waitress only came back to our table once after we received our food, but didn't ask us if we needed refills or anything. We actually really enjoyed the food, it was delicious and seasoned well so I considered giving it a 4 star.. however, the lack of service we received and the fact that we had to wait a while on a robot to bring us our food just isn't my cup of tea. I also didn't like the fact that the waitress stood over us while we paid on this tablet, which automatically starts a tip at 18% and 20%. For those reasons, I have to give it a 3 star. read more

Gulf Coast Burger Company - All American Burger with GF Bun & Fries - Juice Bars & Smoothies Near Me - Destin, Florida

Food not worth the price, service is horrible. They ask you how you want your burgers cooked, yet it doesn't matter because even my husband asked for his cooked med. rare and it came out well done..I asked for medium and it was well done. Fries are decent. The people that work there act bored and like they hate their jobs. Not a pleasant experience. For 2 burgers meals and a kids meal we were at $50, and that's with no drinks and not including tip. read more

Service was friendly but EXTREMELY slow... took an hour to get our food... (several other tables experienced the same wait) ... then the food was average ... grouper was overcooked and dry in my grouper sandwich... several other items were over cooked or average ... lots of potential but I wouldn't return the way itis now read more

Terrible service and bland food. We were one of only three tables and it took over 30min to get our food. Shrimp and fries were not good. A couple tables left while we were there because no one came by to acknowledge them or take their order after being sat. Several workers just standing around but only one server. read more

Food and ambience are good, service is very bad. 5 mins waiting for server to come out with only 2-3 other tables with people at them (2 servers btw). Food came in normal amount of time, but drink (water) didn't come until food was brought with it. Didn't get checked on ever. After finishing food, 15-20+ mins for server to come to table for check. Might be fine as a place to watch a sports game, but not for quick or friendly service. Used to be good. Hopefully they hire better for summer when things pick up. read more

I stop by for a bite to eat on Black Friday so it was already a crazy day, we have tried every restaurant in the commons with over a hour wait and when we came here they got us in a lot faster! Mike was the host and he was very kind and very positive, he had made the day much better with his kindness! The food was delicious and the robots were cool! read more

Our party of 5 ordered burgers and fish. It was all very good, the waiter got our order exactly right, and the cooks followed our order to a T! Mike (the mgr) was very friendly and even joked around with my 92yo Mom. Our only complaint is that the sweet tea was terrible. It was more like slightly sugared water with a smidge tea. This is the South. Y'all need to learn to make good sweet tea! read more

My family of eight had crappy service! very unprofessional servers! and tried to charge me 35 dollars for a tip they didn't deserve! did not give us any silverware or plates for our appetizers until my wife got up 30 minutes later and chased down a server! we ordered sweet tea twice and they still could not get it right! when they seen a party of 8 coming in they known already it was an automatic tip no work involve! read more

Food was better than expected! It was actually delicious. Service was great as well. Taneka saw to it that we enjoyed the food, quality of service and didn't wait too long for it to come out. The mac n cheese was great. The ambiance gave ice cream shoppe! read more

Gulf Coast Burger Company - Florida burger with Texas toast. Mac n cheese was creamy. All American Signature burger with bacon! - Juice Bars & Smoothies Near Me - Destin, Florida

Went on a Sunday night and it wasnt busy at all. We sat at the bar. Had good service. We both got burgers and they were very good. I loved the bun, and the meat was really alot for just a single. Loaded me up with pickles! Love that they have tator tots on the menu, the fries were great too. Quite a few beer choices. The thing I actually didnt love was the milkshake. I just got a regular chocolate shake, but didnt really like it. Hard to explain but didnt taste right. I did like that it came in a take home reuseable cup! We would go back to eat for sure! They have robots that deliver food and drinks to tables which is wild! read more

Gulf Coast Burger Company - Beef burger and tots - Juice Bars & Smoothies Near Me - Destin, Florida

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This review is specific to their $14 milkshakes. I fell victim to the enticing advertisement but don't make the same mistake. I am an ice cream lover but I couldn't bring myself to finish their Oreo shake. It screams premade. Ice cream was chalky, Oreos were stale, cookies were cold, chewy and disgusting. They look pretty but don't bother! read more

Gulf Coast Burger Company - Oreo shake - Juice Bars & Smoothies Near Me - Destin, Florida

Nasty, unseasoned food and we all felt sick after. Save yourself the money and stomach ache! Whataburger would have been a better option.

Def A+ for trendy cool vibe. Really cool robot servers that brought the food and beverages. The grass fed burger was dry and sorta tasteless but the sweet potato fries and onion rings were yum. The bison burger had much better flavor and was moist. Will be back for one of those amazing looking milkshakes for sure! read more

Never leave reviews but this place was so ridiculously horrible from the minute I walked in the door and was ignored by 3 people. The young women employed here do little besides lean on the hostess stand. Order was incorrect and they just wanted to take everything off and return it. I could have done that if that's how I wanted the burger. The burger has an odd flavor as well but that just may be the way they season it. Waitress never returned for drink refills or to ask how everything was. If you want to be ignored and have food come out on a robot that the employees may show up to deliver have at it. Good luck! read more

Great food! The portions were big and the hamburgers were fantastic. .I had great service and the ambience was perfect!

Service was awful! They implemented the use of robot delivery systems which serve no purpose other than novelty and block your way around the restaurant because they are so bulky. After you place your order the waiter stands around while the robot fishes for your food. This takes FOREVER. It's pointless. The food was awful and frozen and tasteless. Just go to the frozen food section at any grocery store because it's probably better quality. read more

Not bad at all! Not sure why all the bad reviews. Gulf Coast Burger is what you'd expect from any burger joint! Larger, juicy burgers and lots of fried stuff. The Florida and Louisiana Burgers added some nice touches to the presentation. We'll be back whenever we're in the mood for a grease-filled gut bomb! read more

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I would've loved to leave a great review but back to back days they were closed. First day it was 8:10pm and they close at 8pm the next day we went back at 7pm and the waitress told us they were closed even though the sign says 8pm and customers were in the restaurant. Needless to say I'll never try this place again. read more

Left after waiting around awhile without any service. Two because at least the hostess was friendly enough when she greeted us and said we could sit wherever we want. Apparently not. Easier to hit reset and give someone else the business. read more

Gulf Coast Burger Company - the menu and prices - Juice Bars & Smoothies Near Me - Destin, Florida

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We only had dessert here so can't comment on the burgers. Their signature desserts are ginormous milk shakes (not cheap) served in fancy glasses with fancy toppings. The family ordered a bunch of different kinds and they were all good, though so big they were almost a meal to themselves. Plenty of indoor and outdoor seating, parking available at the mall all around. Good place for dessert at a minimum. read more

The food was good but the service wasn't great. We waited on our food for a while and then it came out on a little robot cart they had which was really neat but our food went to the wrong table and sat there for about 10 minutes before they realized our food didn't make it to us. I just think the customer service could definitely be improved but the food was pretty good! read more

I am glad I didn't read the reviews before eating here (3 stars?). My family loved this place. The hamburgers and fries (regular and sweet potatoes) were cooked to perfection and tasted really good. My daughter got the appetizer nachos for her meal, which was really good. The robots with cat faces were a cool feature. read more

The food was okay. Their wings used to look like this, and I got them tonight and they were soggy and so fatty. Bring back the old wings!!! They had a really nice staff though. read more

Gulf Coast Burger Company - Juice Bars & Smoothies Near Me - Destin, Florida

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worst service i have ever experienced. said no cheese. came with cheese. sent it back and they scrapped it off and flipped it over.