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    GuestHouse Anchorage

    2.5 (42 reviews)
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    Tanya C.

    I recently stayed here and I was bitten by a "bug". My hand was swollen and my arm had welts. I had a incident report filed with the hotel and had to contact the gm of the hotel and was given a insulting apology. I originally was asked how she could help me, and when I asked if she had read the incident report, then I was told it was a "hitchhiker" that I may have gotten from a bingo hall (don't play), taxi cab (we had our on vehicles), movie theater (nope) and a few other "excuses".

    A lot of the problems here are mild. Yes, it's a little dinky, but that has a lot to do with how it was built. The staff that I talked to are GREAT. The housekeepers messed up in my room, by leaving the fridge on with the door wide open, didn't clean the shower, and forgot to put trash bags in my room. The shower was dirty as shit and the drain was very clogged. I'd like to think it doesn't happen too often. The neighborhood isn't so bad. Only a few sketchy/loud characters around outside. This hotel seems perfectly average. I wouldn't mind staying here again.

    I wasn't the only one to enjoy this hidden gem of a inn was comfortable for a 3 star and would definitely recommend to anyone
    Jennifer F.

    I wish I didn't have to change my review but I am. So we stayed about 6 nights total and had put a deposit that should have been returned every morning around 11:30 they call and ask if we were staying to come and make a payment we made a daily payment so after we get the ok to move into our apartment we decide to check out we had a animal but the room was spotless I cleaned it and made sure the only thing needing to be done was a quick vacuum and a bed change so at check out we go to ask for our deposit back and they refuse to return it because they said we didn't pay for the previous night we paid every morning at the same time that is bs but the woman in the front was so smug towards us just doing everything possible to make it seem like we owed them money which is pretty darn upsetting we paid for each day and they know it they called every day around 11 harassing for payment so how do they think we got past paying for a night DONT TRUST THESE PEOPLE THEY WILL RIP YOU OFF!!!! ESPECIALLY IF U GIVE DEPOSIT

    Jerry R.

    Not happy. Very loud here. I asked for a room for disabled ppl n I got stairs. Even the lady ahead of me was asking front desk if it's safe here.

    My boyfriend found a bed bug this morning in our hotel room at Guesthouse Inn & Suites in Anchorage. To make matters worse I called the front desk and told the woman, she responds with "What am I suppose to do about it?". I get downstairs to check out and there's a man waiting but no one at front desk to check out. Three of us end up waiting 15-20 minutes for her as she is ACROSS THE STREET AT RESTAURANT AND THEN STOPS TO SMOKE A CIGARETTE. She comes in and says "Don't get mad at me, I'm just working the front desk". Seriously disappointed in this establishment.....

    The bathtub was clogged, too

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    Page 1 of 2

    Ask the Community - GuestHouse Anchorage

    Review Highlights - GuestHouse Anchorage

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    Hotel Captain Cook - Room 578 -  Bedroom

    Hotel Captain Cook

    (290 reviews)

    $$

    We spent an entire week here from March 22-28, 2026, and honestly, we can't say enough good things…read moreabout our stay! From the moment we arrived, everything exceeded our expectations. The accommodations were absolutely wonderful--comfortable, clean, and thoughtfully designed. The staff truly made the experience unforgettable. Every single person we interacted with was friendly, attentive, and went above and beyond to make sure we had everything we needed. The food was outstanding--delicious, fresh, and consistently impressive throughout our stay. And the valet service? Exceptional!! Seamless, efficient, and always delivered with a smile. This has officially become our NEW favorite place to stay when we're in Anchorage. We're already looking forward to our next visit. Highly, highly recommend! Rooms We had a room on the 16th floor... the views were mindblowing.. the room so comfortable absolute perfection. Nearby activities Centrally located, we were there for medical reasons and just 5 min. from the Drs. offices. Safety We felt perfectly safe the entire time and went for several walks to explore the city. Walkability Convenient to EVERYTHING! Perfect location! Food & drinks We ate at the Crow's Nest, Fletchers and grabbed coffee at the Cubby all were delightful and delicious! Noteworthy details Valet staff was outstanding in every way, always pleasant, remembered our faces, so professional, we didn't have to lift a finger, if we didn't want to. Next time we will make sure to hit the Spa! Hotel highlights Luxury, Great view, Romantic, Quiet, Great value

    I booked this hotel because of the history and the convenience. Upon arrival the front desk was…read morevery friendly and efficient. As I walked through the lobby and in the elevators I was taken aback by how outdated this place was. This was especially apparent in the elevator with the gaudy faux gold hand rails and the smelly outdated carpet. It felt 1980's for sure! The room was average at best. I did have lunch and dinner at their restaurants and was very disappointed except for one (I will drop reviews on those restaurants). I love the history. But it's not enough for me to pay top dollar for an average hotel room. I will not be coming back.

    The Lakefront Anchorage - The moose that greets us every time we enter our room

    The Lakefront Anchorage

    (244 reviews)

    $$$

    What a nice place to stay for a few days! We were very impressed with the location around the float…read moreplane lake. All the employees here are super friendly! We had a really long drive on 5/15/2026, and checked in around 6 pm and Eurina L, was pleasant and friendly, and made us feel welcome! While I had booked my room through a third- party company, she found our reservation and was able to change us from a king bed to two double beds. That's great customer service. She even asked us what floor we would like to be on. I think she could see how tired we were from driving, so she gave us a nice room on the1st floor which was very convenient - since we knew we would be coming and going from our truck to our room. She made a great choice.. we were close to our vehicle so we didn't have to walk far to unpack our vehicle. Our room was cozy with a heater and an air conditioner. The beds were comfortable and there was great water pressure for the shower. Thank you to Eurina for making our evening welcoming and enjoyable. A second shout out to Boyd, at breakfast. Boyd was busy giving all the patrons their requests. I only saw him at breakfast and he was working hard but he was still friendly and helpful. He actually cared you could tell, that we got exactly what we needed for breakfast. The fruit was great and the hot meal was tasty. Thank you to both Eurina and Boyd for the hospitality. We appreciate you!!

    2026.01.19 UPDATED 1-star to a 2-star: So after staying…read morethere it got a little better. The woman on the night shift was apologetic for the phone issues (though it's a Millennium issue, as she doesn't have control over getting them fixed). She offered us 2-vouchers for breakfast and waived the resort fee (whatever that is for...this is not a resort even if you squint), so glad to not have to pay that. Hotel: it's a bit worn, hallway carpet is pretty worn; the hallway walls, it's obvious if you know where to look (hint the loose wallpaper bubbles) that there was originally wallpaper that was then painted over w/a high gloss paint to give it a face lift and a bit more life. There was a shuttle...it was just parked at the hotel. I would think they'd watch the incoming flights and try to bet at the airport particularity when they have late check-ins on the books. Oddly the rooms are numbered in the 1000's...for the 1st floor, it was confusing b/c we went into the elevator then realized there were only 3-floors; oh and if you have a room in the 1050-1060's...it'll be a walk...it's a loooong hotel, though there is a 2nd entrance that you can use to shorten the walk from the parking lot. Room: big and spacious, and on a positive note the bed is comfortable (not stiff like many hotels, even upper brands) and the pillows were soft, so we had a decent nights sleep. The bed 'could' use a heavier comforter being in Alaska (cold!), the one they had was move of an early autumn thickness. The rooms is kinda cold so keep the heat on 68-70 b/c there's a window A/C w/ no insulation or even a cover one it, and the only thing between the cold 10deg Alaskan air leaking is is a heavy curtain...fortunately the bed is a good 5' from the window. The sink faucet was very loose, like is this gonna leak loose. There also was a broken reading light on the headboard w/ wires somewhat exposed that could become an electrical hazard. The door had an undercut that allowed the hallway light in like it was a small spotlight b/c it's directly in line of the bed (for the sleeper on the left). Safety-wise that undercut is not good, if there was a fire in the room the smoke would get pulled into that hallway, and if a fire in the hallway then it'd get pulled into the room...not good, the doors should seal. Breakfast buffet: food was fine and fresh (the maple bacon was awesome)...it's a basic offering: scrambled eggs, bacon/sausage, waffles, breakfast potatoes, oatmeal, toast/muffins, juice and coffee is served in 16oz cups so plenty to drink; staff is friendly. 2026.01.11 Well...we booked a couple nights through Chase Travel Portal using points. We chose this as it is very close to the airport, rooms looked good and and a place to eat on-site, *AND* b/c we were coming in with on a red-eye and they state they have a 14hr airport shuttle. Yeaaaaa that's not true...and on top of that when calling to find out how/where to get it you just go to voicemail or the line is busy. So we got a Lyft instead. Son't stay here if you need a shuttle at 1am or need to call them in the wee hours for any reason.

    GuestHouse Anchorage - hotels - Updated May 2026

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