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    Hotel Captain Cook

    3.5 (290 reviews)
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    Open Open 24 hours

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    Room 578 -  Window view looking east
    Jim B.

    Very nice! We stayed here for one night ahead of a Princess Cruise. We didn't pick our room as it was part of the cruise package. The room (#578) was huge as it was a suite. It had 4 distinct areas: - Bathroom (Commode, Tub/Shower) - Sink / Makeup / Dressing - Bedroom (King Bed, 2 Night Stands with Lamps plus 1 Clock Radio, TV and Refrigerator) - Sitting Room (Sofa, Chair, Coffee Table, TV, Desk and Chair, Dining Table and 2 Chairs, Coffee Machine, Bar Sink and Ice Bucket) While the decor is dated, everything was clean and worked well. The bed was very comfortable. We really this room and our stay here.

    View from our room
    Cath F.

    Beautiful place. Outstanding staff. We needed to accommodate our party of 3 and they moved us to a wonderful room. This hotel is so convenient for downtown Anchorage. Wish the Crows nest restaurant were open Sun or Mon so we missed out.

    Motivational sign in the bathroom.
    Karl Johan U.

    This is probably my favorite hotel in America. The service is impeccable from the bell staff to front desk. The housekeeping staff is welcoming and helpful. The rooms are good sized and it's definitely worth the small increase for a junior suite to have a little more space. The bathrooms are large and the amenities are nice. I love the local Kaladi Brithers Coffee in the room. Great hotel! There are some poor reviews about this hotel but I will say it's Alaska so it's going to be different than the lower 48 but I would stay here over any other hotel in Anchorage.

    Upon arrival to my room, this is what I found in the bathroom.
    Adam Z.

    I stay at this hotel often. It is the primary hotel that my company uses. If I had a choice, I'd would stay someplace else. Unfortunately I have been disappointed more than once with their cleanliness and service. The hotel cleaning staff need to do a much better job and the staff managers need some training on taking care of their customers. Here is my latest experience... After an overnight flight, I checked in at 7 AM. I went up to my room and preceded to unpack. I eventually went into the bathroom and found it in an unclean state. I immediately called the front desk and told them I needed a different room because mine was not clean (see pictures). I went down to the front desk to get assigned a new room and the woman that I spoke to was on the phone. I showed the pictures to the male that was there and he asked me if I wanted them to come up and clean the room I told him that I expected to check in to a clean room and that I could not trust that the entire room was even cleaned to begin with. At that time the woman, who I had spoken to earlier, put her call on hold and issued me a new room in a different tower. There are three "towers" in the hotel. I moved to the new room. I got some sleep and when I was going out for lunch, stopped at the front desk and asked to speak to a manager. I wanted to ensure a manager was notified of what had happened. The male that I spoke identified himself as a manager and brushed me off saying that they had addressed it. Never once apologizing for the situation. I expect, at a minimum and apology for the hotel's incompetence. Nothing. Typically hotels would actually also give some sort of compensation for a situation like this (free cup of coffee or something). There wasn't even an acknowledgment of fault. Very disappointing. This place is dark, dated and the service sucks. Find someplace else to stay. I only stay here because I have to. I have stayed at this hotel 25+ times and nothing changes.

    Exterior 7/18/22
    Courtenay O.

    Except for the very slow luggage delivery (over an hour) after being up since 5:30AM EDST for 9 hours of flying, AND a couple entering our room with a poopy baby (They had a key, room was double booked, and we let them change the baby even though the room didn't smell as fragrant after they changed his diaper), this was a lovely respite. We arrived here around 7:30PM in a van driven by Liz, a friendly Alaskan who teaches middle school special needs students when school is in session. The check in was smooth via Princess cruises. The room was large and comfortable, with 4 robes, 2 small fridges, 2 bathrooms, 2 televisions, and a comfortable bed. That bed was heavenly! We both had deep sleeps. The 4 pillows were also nice, as well as curtains that kept out the evening and morning sunlight. Room temperature was perfect. Next time we hope to stay for more than one night.

    David W.

    This is an amazing hotel in the middle of downtown Anchorage. You can request a high floor facing the mountains or facing the water. Both are amazing. Especially if you go in the winter, the prices are unbeatable. Fletcher is amazing and the room is amazing! We will definitely stay here again next time.

    Views of Downtown Anchorage (and its majestic mountains!) from our living room
    Rose E.

    This was a very lofty and elegant, though a senior hotel in the heart of Downtown Anchorage...where everything was nearly walking distance. We only stayed 2 nights in one of their suites...and their living room quarters were fantastic, with incredible city-mountain views! The bedroom was just Okay...a bit cramped. The biggest annoyance was that although the front desk personnel were all friendly and courteous, they were just out of it....as in gone to space?? We had to repeat everything! This problem started even before getting to the hotel. I called in advance to change the Deluxe King to a Suite. Well, when we arrived, we had to wait until they arranged all that from scratch...as if my long distance phone call from home (days ago?) were in vain. Also, we had to make the request for certain things (towels, for instance) more than once. There was yet another instance when my husband had to explain this specific trip itinerary situation twice. Hello...are you guys listening...at all?!? Also, there was this one incidence...when this clearly homeless man got into the hotel elevator with us. Both my husband and I thought we were going to die for sure! I thought this man was going to pull a gun out at any moment and ask for money. OMG?!? Yes, we reported him to the front desk. Despite the "spacey" service, I have to give at least 4 stars for its ideal location, and many wonderful hotel amenities, including amazing shops, artwork, restaurants, etc.etc. Plus, it had so much character...with the obvious Captain Cook and the sea themes throughout. Still, despite some shortcomings, we really enjoyed our stay here.

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    8 months ago

    Great place to stay in Anchorage. Downtown and close to lots of restaurants to try. Rooms are clean and bed was very comfortable.

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    1 year ago

    Best hotel in town hidden jem perfect local staff restaurants are great I had a great 10 day. Stay there.

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    Page 1 of 8

    Ask the Community - Hotel Captain Cook

    Do they have toiletries and bathrobes in rooms?

    Both!

    Do they have a shuttle service from airport?

    No, but many of the cruise ships offer transfers between the airport and the hotel.

    View All 4 Questions

    Review Highlights - Hotel Captain Cook

    Food & drinks We ate at the Crow's Nest, Fletchers and grabbed coffee at the Cubby all were delightful and delicious!

    Mentioned in 26 reviews

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    The Lakefront Anchorage - The moose that greets us every time we enter our room

    The Lakefront Anchorage

    (244 reviews)

    $$$

    What a nice place to stay for a few days! We were very impressed with the location around the float…read moreplane lake. All the employees here are super friendly! We had a really long drive on 5/15/2026, and checked in around 6 pm and Eurina L, was pleasant and friendly, and made us feel welcome! While I had booked my room through a third- party company, she found our reservation and was able to change us from a king bed to two double beds. That's great customer service. She even asked us what floor we would like to be on. I think she could see how tired we were from driving, so she gave us a nice room on the1st floor which was very convenient - since we knew we would be coming and going from our truck to our room. She made a great choice.. we were close to our vehicle so we didn't have to walk far to unpack our vehicle. Our room was cozy with a heater and an air conditioner. The beds were comfortable and there was great water pressure for the shower. Thank you to Eurina for making our evening welcoming and enjoyable. A second shout out to Boyd, at breakfast. Boyd was busy giving all the patrons their requests. I only saw him at breakfast and he was working hard but he was still friendly and helpful. He actually cared you could tell, that we got exactly what we needed for breakfast. The fruit was great and the hot meal was tasty. Thank you to both Eurina and Boyd for the hospitality. We appreciate you!!

    2026.01.19 UPDATED 1-star to a 2-star: So after staying…read morethere it got a little better. The woman on the night shift was apologetic for the phone issues (though it's a Millennium issue, as she doesn't have control over getting them fixed). She offered us 2-vouchers for breakfast and waived the resort fee (whatever that is for...this is not a resort even if you squint), so glad to not have to pay that. Hotel: it's a bit worn, hallway carpet is pretty worn; the hallway walls, it's obvious if you know where to look (hint the loose wallpaper bubbles) that there was originally wallpaper that was then painted over w/a high gloss paint to give it a face lift and a bit more life. There was a shuttle...it was just parked at the hotel. I would think they'd watch the incoming flights and try to bet at the airport particularity when they have late check-ins on the books. Oddly the rooms are numbered in the 1000's...for the 1st floor, it was confusing b/c we went into the elevator then realized there were only 3-floors; oh and if you have a room in the 1050-1060's...it'll be a walk...it's a loooong hotel, though there is a 2nd entrance that you can use to shorten the walk from the parking lot. Room: big and spacious, and on a positive note the bed is comfortable (not stiff like many hotels, even upper brands) and the pillows were soft, so we had a decent nights sleep. The bed 'could' use a heavier comforter being in Alaska (cold!), the one they had was move of an early autumn thickness. The rooms is kinda cold so keep the heat on 68-70 b/c there's a window A/C w/ no insulation or even a cover one it, and the only thing between the cold 10deg Alaskan air leaking is is a heavy curtain...fortunately the bed is a good 5' from the window. The sink faucet was very loose, like is this gonna leak loose. There also was a broken reading light on the headboard w/ wires somewhat exposed that could become an electrical hazard. The door had an undercut that allowed the hallway light in like it was a small spotlight b/c it's directly in line of the bed (for the sleeper on the left). Safety-wise that undercut is not good, if there was a fire in the room the smoke would get pulled into that hallway, and if a fire in the hallway then it'd get pulled into the room...not good, the doors should seal. Breakfast buffet: food was fine and fresh (the maple bacon was awesome)...it's a basic offering: scrambled eggs, bacon/sausage, waffles, breakfast potatoes, oatmeal, toast/muffins, juice and coffee is served in 16oz cups so plenty to drink; staff is friendly. 2026.01.11 Well...we booked a couple nights through Chase Travel Portal using points. We chose this as it is very close to the airport, rooms looked good and and a place to eat on-site, *AND* b/c we were coming in with on a red-eye and they state they have a 14hr airport shuttle. Yeaaaaa that's not true...and on top of that when calling to find out how/where to get it you just go to voicemail or the line is busy. So we got a Lyft instead. Son't stay here if you need a shuttle at 1am or need to call them in the wee hours for any reason.

    La Quinta by Wyndham Anchorage Airport - View of lobby from second floor.

    La Quinta by Wyndham Anchorage Airport

    (32 reviews)

    $$

    The hotel is clean quiet, centrally located in midtown and provides free shuttle service to the…read moreairport and train station, which is incredibly convenient. Restsurants and shopping are accessible by foot and bus and the complimentary breakfast is hearty. But beyond this, the reception staff is personable and helpful, going above and beyond their job description. Aidan, was on duty when I called about an item of great sentiment value that I lost during my recent stay. He searched for and located it, secured it, and took great personal interest and care, communicating with me about the status of the return until it came in the mail. Sometimes unexpected and unforseen experiences happen when traveling away from home, I'm grateful for the kindness and conscientious staff at this hotel.

    I give the hotel a five star, but gave it a four. I stayed there over a week and every person that…read moreI saw who worked there was courteous, respectful and friendly. I will be returning back next time I'm in Anchorage. The only thing I found as a negative was a slow sink drain. We kept meaning to let the staff know about it, not sure we did. The water in bathtub, turn the knob all the way to get hot water and it's not really hot, however I thought it was fine. If you're looking for a place to stay that is in a central location of Anchorage, this is the place. Great breakfast to start your day as you do your activities during the day. Price is reasonable.

    Hotel Captain Cook - hotels - Updated May 2026

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