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Guess Stores

1.8 (10 reviews)

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Extremely poor customer service I had a cupon for 20% off I handed my phone to the girl was at the register she didn't find the code for store discount, the call a very rude bitter face and I ask to speak to the manager guess what?? it was her I hand it my phone once again she gave me an bad attitude saying there is no code for store purchases. End up walking out not buying anything went to my car and read the email and it was a code, they should be more friendly and have a little more aware about what the cupon as a customer register we are getting online.

Less than 3 months

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5 years ago

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8 years ago

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7 years ago

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7 years ago

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10 years ago

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5 years ago

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6 years ago

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10 years ago

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9 years ago

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Michael Kors Outlet - Big a_s sign 3-4-22

Michael Kors Outlet

(19 reviews)

$$$

I've been shopping here for years. I love Michael Kors purses, and especially love that I can get…read morethem at MUCH better prices at this outlet. Gio is the sweetest employee and he's so helpful. He's gotten to know my style over the years and he knows exactly what features I'm looking for, and even remembers which bags I already have. Today was no different. We stopped in for a new bag on the way to lunch for Mother's Day. Gio greeted me by name and helped me find exactly what I was looking for. He knew the size bag I needed and which wallets I already had that I wanted to fit. He really goes out of the way to make you feel special and listen to what you need. He took time to go in the back several times to find the perfect bag for me. Thanks Gio for being amazing

Bait and Switch! Staff could care less about the customer…read more Came in and picked out a couple bags and while the sales associate was very nice and helpful even letting us know of a coupon we could use on any items today. The store tried over-charging us for a bag that was priced differently. The bag had an actual Michael Kors tag at $428.00 they kept ringing it up at $558 claiming it was a "price increase" but that's not what the tag said. Then they brought some sort of plain white price tag out from the back of the store with the "new" price. It wasn't even a Michael Kors tag, just a white piece of paper. Keep in mind the original tag was still attached to the bag, then when the manager agreed to honor the price on the tag the cashier rang us up and we were handing her money to pay another "supervisor" comes up to her and tells her not to honor the coupon we were offered at the store! The transaction was already rung up, the coupon applied to the purchase, and bag already wrapped up and was just waiting for the payment! Needless to say we walked out and as we did I approached the actual store manager and let her know "Hey, you just approved the price override for the tag price and now the "supervisor" won't honor the coupon that was already applied to the transaction. The sales associate said I could use it and it worked fine on the register. If it's not supposed work for certain things, you're responsible for communicating this better and not tell the customer it will work and give the item price with the coupon applied. It's false advertising" she just said have a good day. I Felt deceived and like I just wasted an hour of my time.

LOFT Outlet - Another tree. Happy as can be. Can't you see? It lives for free, Not like you and me!

LOFT Outlet

(3 reviews)

$$

I really prefer Loft to the regular (parent company) Ann Taylor clothing/ stores. I like the…read moreyounger styles of this brand (the latter is more tradtional and more conservative, while this one is a bit more fun and the cuts are more flattering as well). I love the fit of the bottoms, as I've been lucky lately, at these outlet stores, to find pants that fit me. I am short, petite, but do not have wide hips or full thighs, so it's really important to find clothing that truly fits me (even petite sizing overall, with other brands, may be too long for me, when comparing bottoms). I found size 0 khaki pants, fitted and zippered (comfortable fabric, nice quality as well) in two colors, but only opted to purchase one pair. BTW, my favorite pair of jeans are by this brand! This store is a good-sized, square-shaped space, clean, orderly, and the items are fully stocked, but not overstocked (the clothing on hangers are manageable). The dressing rooms were clean too. There were a couple of nice employees, who greeted us upon entering and offered to help if we needed assistance. Checkout was fast and easy. There were only a couple of other customers, but I don't know if this is typical for a saturday afternoon. We visited last saturday on our way back from Southern California. I would say this store is worth visiting if you find yourself driving from CA to NV. I'm sure we will be back, especially if I want to do some shopping.

Amazing clothes! Their jeans are my favorite way better than the Ontario Mills location. Staff is…read morefriendly and store is always clean and easy to find what you are looking for. I really appreciated when trying on clothes, how attentive the staff was! Great shopping experience!

Levi’s Outlet Store

Levi’s Outlet Store

(18 reviews)

$$

Tsk. Tsk. Tsk. First the negative. "KB", cashier #787884, took credit for the sale at the register…read morethat she had no part in. To top it off, her attitude sucked. I was in retail management for decades and frankly, she looked like she thought she was too good to work there. If she does, that's fine, maybe she should go work elsewhere and stop stealing credit for sales that she didn't make. I happen to know the stats matter so it sucks that she is doing that. There is always one in the bunch. She is the one. Now for the positive. Luckily, Asia thanked us before we left and we were able to get her name for this review. She did all the things a customer service person is supposed to do. Tell us the promotions, help us find our sizes, take us to the dressing room with our items. suggest add ons, lead us to the register, etc. All of which she did *with* a smile. She deserves a raise as she seems to be an asset to Levi's retail.

Well, I'm not sure what's worse: walking into an empty store with only one sales associate who's…read morenot interested in my presence, or walking into an empty store with three sales associates who are huddled over a clothing display, talking, and are not interested in my presence. Outlet stores seem to have their own mathematical equation of what constitute a discount. I'm hesitant to break up their conversation and ask what Levi's offer is. Within this complex, plenty of other stores that I can go into who'll at lease say hello when I walk in.

Guess Stores - menscloth - Updated May 2026

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