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LOFT Outlet

5.0 (3 reviews)
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8 years ago

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9 years ago

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9 years ago

the person helping us (Jesse ) very helpful. alway asking if we need anything. I would drive from vista ca to shop here

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Aeropostale - Shopping

Aeropostale

(3 reviews)

$$$

I've been shopping at Aeropostale since I was a kid, and I've never stopped liking it. They are the…read moreonly company that stays true to their brand, they don't try to be super hipster and skanky unlike other stores. They stick to the basics, hoodies, tops and pants. Most of all their clothes are extremely comfortable and their last long. I've had some of tops and bottoms for over 2 years+ that I still wear (yes they've worn down but the comfort level is still there). My mom insisted that I stop at this outlet on the way home from Vegas (she's giving me a hard time about my clothes that are too big) When I first walked into the store I was a bit disappointed because I didn't see anything to my liking and when I finally found things I liked the prices were nutty! One s!hirt for $25?! I did figure out that you buy 1 shirt full price and get 2 for free which is much more justifiable! I didn't see as many pants selections compared to some of the mall locations, my favorite fit "the boyfriend pants" I assume were discontinued since I haven't seen them anywhere in the last two years, but where I did make out like a bandit is certain hoodies were only $12.00! I know it seems silly to think about winter when it's August but winter is right around the corner! The customer service was on point, I saw 3 female employees walking around the floor asking other customers and myself if we needed help (going above and beyond), most employees pretend you don't exist -__- I was pleasantly surprised with this store and I'd definitely come back! ^___^

everything in here is 50% off!…read more aero is one of my fav cheap clothing stores... i was in an aero store in san diego a week ago and saw some of the same items for double the price! i guess most of the stuff here is overflow which is totally fine with me! dresses - $10 to $15 shorts - $10 sweaters - $16 jeans - $10 - $20 there's also a huge clearance section -- from $0.99 to $3.99. i picked up a pair of glove-mittens for $0.99, sunglasses for $6 and a summer dress for $10 (originally $40...yikes). i still won't buy jewelry from aero though - because it's still not very cheap. 2 items for $12. clothing sizes --- most of the clearance jeans are size 0 and 00. most of the tops, though, are size xs - xl with most of size small out of stock. =\ you do have to rummage a bit. tons of parking!!!

Levi’s Outlet Store

Levi’s Outlet Store

(17 reviews)

$$

Tsk. Tsk. Tsk. First the negative. "KB", cashier #787884, took credit for the sale at the register…read morethat she had no part in. To top it off, her attitude sucked. I was in retail management for decades and frankly, she looked like she thought she was too good to work there. If she does, that's fine, maybe she should go work elsewhere and stop stealing credit for sales that she didn't make. I happen to know the stats matter so it sucks that she is doing that. There is always one in the bunch. She is the one. Now for the positive. Luckily, Asia thanked us before we left and we were able to get her name for this review. She did all the things a customer service person is supposed to do. Tell us the promotions, help us find our sizes, take us to the dressing room with our items. suggest add ons, lead us to the register, etc. All of which she did *with* a smile. She deserves a raise as she seems to be an asset to Levi's retail.

Bad attitude! I was shopping for jeans today and wanted to try it. The staff was nice helping to…read moreselect and pointed to me where the fitting rooms were. I went there, all rooms were locked. I waited for a few minutes, no one there to help nor no one came out of any room. So I went to the cashier station to see if anyone can help me in to one of the rooms. As soon as I started to ask, before I have finished my question, a staff or even a manager said cashier is there. I said no, I need to get into one of the fitting rooms. She said just go there and wait. I said I have been waiting for at least 10 minutes! She was unwilling to go and let me in. If she hates customers she is in the wrong business!

Michael Kors Outlet - Big a_s sign 3-4-22

Michael Kors Outlet

(19 reviews)

$$$

I've been shopping here for years. I love Michael Kors purses, and especially love that I can get…read morethem at MUCH better prices at this outlet. Gio is the sweetest employee and he's so helpful. He's gotten to know my style over the years and he knows exactly what features I'm looking for, and even remembers which bags I already have. Today was no different. We stopped in for a new bag on the way to lunch for Mother's Day. Gio greeted me by name and helped me find exactly what I was looking for. He knew the size bag I needed and which wallets I already had that I wanted to fit. He really goes out of the way to make you feel special and listen to what you need. He took time to go in the back several times to find the perfect bag for me. Thanks Gio for being amazing

Bait and Switch! Staff could care less about the customer…read more Came in and picked out a couple bags and while the sales associate was very nice and helpful even letting us know of a coupon we could use on any items today. The store tried over-charging us for a bag that was priced differently. The bag had an actual Michael Kors tag at $428.00 they kept ringing it up at $558 claiming it was a "price increase" but that's not what the tag said. Then they brought some sort of plain white price tag out from the back of the store with the "new" price. It wasn't even a Michael Kors tag, just a white piece of paper. Keep in mind the original tag was still attached to the bag, then when the manager agreed to honor the price on the tag the cashier rang us up and we were handing her money to pay another "supervisor" comes up to her and tells her not to honor the coupon we were offered at the store! The transaction was already rung up, the coupon applied to the purchase, and bag already wrapped up and was just waiting for the payment! Needless to say we walked out and as we did I approached the actual store manager and let her know "Hey, you just approved the price override for the tag price and now the "supervisor" won't honor the coupon that was already applied to the transaction. The sales associate said I could use it and it worked fine on the register. If it's not supposed work for certain things, you're responsible for communicating this better and not tell the customer it will work and give the item price with the coupon applied. It's false advertising" she just said have a good day. I Felt deceived and like I just wasted an hour of my time.

Coach - Floral Print Snap Wallet.

Coach

(71 reviews)

$$$

After reaching out to them, I worked with someone named Han to fix the issue. Although Han offered…read moreto fix the situation by sending me a shipping label to exchange the item, I decided to not go that route because I didn't want to get a bag that was in worse condition than the one I currently have. I ended up going to a closer location to me, which was still an hour away, to do the exchange in person. I have asked for a store manager to call me back regarding this problem and after 5 days I did get a call back. It was a short talk and they didn't deny the bag was swamped out but mentioned it could have been done accidentally not intentionally. Since I was on a quick work break I didn't want to prolong the talk and I kept it cordial but I dont 100% believe it and intentional or not, ithe carelessness did cause me an unnecessary inconvenience. Therefore, I dont think I can return to this location.

Arlene was super help, she helped me find good deals and was patient, she treated me very well, and…read moremade me feel really good about my purchase. The First Lady that I asked for help was rude and not helpful but Arlene was very open and didn't judge me by my appearance, I wasn't dressed well I was In Sweats and a oversized sweater since I've been driving for 15 hours, and she didn't treat me bad at all I would definitely recommend her and give her 5 stars for her customer service, as for the other lady she needs a quick refresher course on how to treat people

LOFT Outlet - accessories - Updated May 2026

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