The Restaurant I Fell in Love With 10 Years Ago Is Still Here!…read moreI have been a loyal customer of Hot Potato House for over a decade,my history with this restaurant goes far beyond an occasional dinner.
I have celebrated special occasions here with family and friends, ordered catering for my office, relied on delivery countless times,recommended it to visitors from around the world.
Whenever someone asked me where to find truly good Eastern European food in South Brooklyn, for years my answer came without hesitation: Hot Potato House.
What always made this restaurant special was that it was never limited to just 1 type of cuisine or 1 kind of customer.
Eastern European dishes are the heart of the menu, but there are also excellent German dishes, seafood, steaks, genuinely great burgers, vegetarian options.
It has always been 1 of those rare places where you can bring a group of people with completely different tastes and everyone can find something they are excited to eat.
The atmosphere has always been another reason I loved coming here.On certain evenings there is live music, but even without it, the restaurant has a warm, pleasant ambiance.
The service has always been professional, attentive and gracious.
Throughout the pandemic,it remained my go-to for delivery, food consistently arrived fresh and delicious.
However recently I had an experience that was very disappointing and different from the place I had known for so long &
when I brought my concerns to the owner, the way he handled the situation deserves special recognition.
In an era when genuine customer service feels like a disappearing art, Greg's response was a benchmark for hospitality, accountability and respect for a long-time patron.
He listened.He took my concerns seriously.He did not become defensive or dismissive.
Most importantly, he made a sincere effort to restore my confidence in a restaurant I had praised so enthusiastically.
Tonight's meal did something I did not expect-it took me back 10 years.My earliest memories of dining here is celebrating my beloved father's birthday.
My dad had passed away since then,so those memories are now bittersweet, but I still remember that celebration vividly: the atmosphere, the service, and especially how much everyone enjoyed the food.
Tonight's meal tasted like that again.
Because NYC is still suffering through extreme heat,I had been craving something cold, so I started with the Svekolnik, a chilled beet soup.
The natural sweetness of the beets, fresh cucumbers, finely chopped egg came together beautifully.
Add a little sour cream and it becomes wonderfully creamy while remaining light and refreshing,it definitely hit the spot.
The complimentary dark bread deserves its own mention-fresh and yummy,it paired perfectly with Svekolnik.
Then came 1 of my favorite dishes: Mushroom Julienne-rich, comforting dish of mushrooms in a creamy sauce, baked with cheese.
The mushrooms had wonderful flavor and texture, the creamy sauce was luxurious,the cheese pull was Instagram worthy, everything came together into a savory dish that's irresistible even when full.
The potato pierogi/vareniki from the Loft by Hot Potato were the Best I have had in a while-soft, delicate dough surrounding a flavorful mashed potato filling, beautifully fried onions alongside them.
And if you ordered the Mushroom Julienne, try a varenik with a little of that creamy mushroom goodness. You can thank me later.
Next was the veal tongue, a delicacy; slices were delicate, flavorful and incredibly tender.
The accompanying horseradish and beet sauce gives it just enough sharpness to brighten the meat without overpowering its subtle flavor.
The dessert was spectacular:
Tarte Tatin-the classic French upside-down apple tart, made with caramelized apples&pastry,served warm with vanilla ice cream. Portion is very generous and it was divine.
I order delivery frequently from different restaurants but honestly cannot remember the last time food arrived so hot, the efficiency of the kitchen and delivery speed was truly impressive.
I also want to express my sincere appreciation to Greg, the owner, for the way he personally handled my issues.His approach was gracious, professional and remarkably respectful.
I recently ordered on a solemn anniversary marking a profound loss and the care shown to me mattered more than Greg realizes.
A restaurant can occasionally have an imperfect day.
What tells you far more about a business is what happens afterward.
In this case, owner listened, cared, and made me feel that a long-time customer genuinely mattered.
So after more than 10 years of experience with Hot Potato House,
I can once again sincerely recommend it--not just for Eastern European food,but for any group where everyone wants something different.
With such a broad menu, there's truly something for everyone.
Thank you, Greg, for reminding me why I kept coming back to HPH and why I'm happy to endorse it again.