We have rented from them off and on for the last 5 years. Currently we have three spots. Prices…read moreare good, no security issues and Area kept clean. Recommend them for your storage needs, when you can get a spot.

I would not recommend this company for your storage needs. It's beautifully maintained, clean,…read moresecure, and well lit. However, the manager is exceptionally rude and behaves in a way counter productive to keeping customers. I will be taking my business elsewhere, and happily telling all that i am unhappy with this business.

This is a great little storage place. We keep our camper stored outdoors there. They also have…read moreenclosed units. The owner is helpful and easy to work with. Prices are very reasonable.

Great service when needed in a pinch when moving my grandparents things from their home. Needed a…read moreshort term storage unit for a few months. Kathleen was great to work with. When an issue arised she was quick to call and notify me and it was rectified immediately.

BEWARE-initially a nice & friendly place but the tables turned with my mother and I having the same…read morename. We each had different units and rented at different times. The staff became confused with our similar names so they changed our names for their own convenience and without notifying us. This all came to be with my mother passing away and the storage facility started doing unscrupulous business tactics, they created their own mess and refused to correct it. They admitted their errors and provided me with their own documentation to review. Interesting, they are so confused with their own billing mishandling they can't even explain to me what they did-I had to go through their own documents to comprehend their level of incompetence, which is shocking to say the least. They changed customers names, even though they have our driver's license on record, for their own convenience in order to distinguish us. They were paid for their storage unit. Payment is not the issue but their INTERNAL BILLING PRACTICE. They admitted they were confused themselves and left our accounts a mess and have REFUSED TO CORRECT the paid receipts to reflect the proper name of the customer occupying the storage unit. They changed the customer addresses resulting in the wrong customer address on the receipts, charged my card without my authorization to pay on another's persons storage unit and only refunded my card when I received a notification of an unauthorized charge. They assigned legal liability responsibility of the unit because they said someone needs to be held responsible for the unit, although they had a contact for the person responsible for the account and who obviously clean out the unit. I was merely the emergency contact only on the storage unit-I didn't know you could be held legally responsible for something if you're merely an emergency contact person. They sent someone else's receipts to my email address and put my address on the receipt-all reflecting an incorrect name, the name they elected to change/reflect. Many attempts have been made to sit down with them in a reasonable manner to review their own records and they have refused. They manually change documents and falsified records to reflect their own narrative. Now I see how people get wrongfully accused of a crime because I am-it was not my unit and never was my unit. I held my own unit, paid for my own unit and left my unit and took my belongings to another facility where they weren't so scattered and they don't change people names because they have the same name. You have incompetent people who change the course of an account and because they knowingly made the changes refuse to admit their own wrong doing to correct their mistake. All I asked was for them to correct their manually produced receipts 3 of them to reflect the correct name of the person occupying the storage unit, correct the address on the receipts because it is a wrong address and explain their error. But, no! So I am forced to share their level of incompetence and caution you in renting from them. I reported them to the BBB and they refused to respond-because they know they are WRONG.

I like storing my RV here at Bills Trailer Storage, I have used them in the past and the owner…read moretreats you right and I have not had any problems at all. I just recently went and rented a spot there this month again for my 33 ft RV. I was able to get a pull threw for it but it really doesn't matter if its a back-in or pull through for me In order to get you a spot where you need first and last months rent and pay for 1 month, say if you just want 1-month rent @ $50 you need to bring $150, I'm sure he does this cause people have burned him in rent and I would too or you can pay for 1 year and get 1 or 2 months free. Thank You, Rick! Signed, Tony Gonzalez

Mike Shadix is the best. Knowledgeable, friendly and professional. I have been at Sylvania Self…read moreStorage for 18 years for my business. My highest recommendation.

I am not one to rate storage places; as I do not use many. But Mike is a really nice guy and was…read morereally pleasant to deal with during my rental.

We have had a wonderful experience with this U-Haul location. We had rented a smallish storage unit…read moreafter the loss of a family member. It was easy, access was very simple and it was temperature controlled. So no hot and humid conditions, or working in the rain. They even have a drive in/out garage to get completely out of the weather. The young ladies behind the were extremely helpful, answered questions, assisted and made sure our needs had been met. The place is very clean, you could almost eat off the floor. Renting a trailer was just as easy. I swear, when I picked up the 5x8 trailer, upgraded from. 4x8 at not charge, the slightest of the young ladies, came out and hooked it up for me... just to show how easy it was to do. When I turned it in... it was no touch either! I was impressed. I would recommend this W Alexis location to anyone who would look for a storage unit or trailer rental!

Ultimately I decided to go with this storage company because they were the cheapest when I was…read moreneeding a climate controlled unit.

This place is 24 hours. It's not a huge facility it's just big enough you download the app and you…read morecan tell what time your dryer or washer will be done. If you need to leave and come back, you can also get text notifications as well in it in app notifications. This is my go to place for laundry.

New to this place. Been back several times. Nice people!!! Clean! Col in the summer!read more