Wow''' The best thing I can say is EXCEPTIONAL . Easy access, very pleasent help, clean and it…read morelooks very new. Rates are veery reasonable. Thank you pirates Cove!!!!

Brand new clean facility, complete with friendly, family-oriented staff who work and live onsite…read more If you rent here right now, chances are great that you will be the first person to ever occupy that space. Straight-up, no high-pressure sales, the property is very secure, but access is easy. The hours listed through Yelp are for the front business office. Gate access for existing customers remains open until 9 pm. This is not a 24 hour access facility. I have a larger, climate-controlled unit. One of the nice perks of this place is the overhead motion-detecting light system. I don't know if all inside units have that, but it's nice and not usual. It is not cheap to store belongings in secure climate control, but I think the prices here are reasonably competitive. The owner told me that if they decide to do price increases they space them about 11 months apart and the increases would be $3 or $5 at a time not $20 or $50 like I watch the other places do. Very few people these days can afford to pay for a whole year's worth of storage at a time. I see a lot of these places lure people in with nice introductory rates and promotions, to then jack the prices way up once they are all moved in. Moving is expensive. Storage is expensive. If you aren't careful you could lose everything. I did not take my decision to store my property here lightly, and like I said so far I am happy with the experience.

So this is a storage facility located on Industrial, in downtown Saline Michigan. I've actually…read morerented from this location in the past, when it still had a staffed office. You would come up to the facility, punch your code in, and the gate would open. If you needed a lock or boxes, packing material, or just help of any kind, there would be someone in the small office at the front of the Facility. I recently moved back to Michigan and had need of a storage unit again lol and went back to U STOR Self Storage ... some things have definitely changed lol! So the entrance is now closer to Michigan Avenue, and the small office where you used to be able to talk to someone is gone. You can now only enter into the outer portion of where the office was located. Once inside there is an automated kiosk. You can pay your bill through the kiosk, you can put a unit number to get information about your unit, and you can rent a unit through the kiosk as well. Pretty much anything that you would be able to do by phone, you can go ahead and do on the kiosk. For instance, I had rented a smaller unit than I actually needed, and even though there wasn't anyone there that I could interact with, I was able to go to the kiosk and rent a larger unit, then close my previous unit, and have them connect the two so that it was prorated for the next month! Had I needed a new lock as well, there's also a small vending machine where you could pay and the lock drops down. So while it's a lot less personal than it used to be, no happy faces to interact with, and certainly no "please take a piece of free candy" bucket by the door, but it does well enough for what you need. You still have to punch your code in and the gate goes up, it's just in a slightly different location and you'll have to go through the kiosk for any information you need. Honestly I kind of miss there being a person there, because if I need an extra boxes or tape, I could get that too, but I do understand that everybody is cutting back and they've at least added a kiosk that is pretty user-friendly. All in all I think it's just as good as before and give it that my situation was a little complicated anyway it was easy enough to work through. There's also a phone number that you can call while you're working at the kiosk, and that helped as well. I definitely would still recommend the used store self storage in Saline Michigan.

Now Sparebox storage. Horrible customer service fully remote. Facility is old and tired and…read morethey keep raising prices from 144 for a 10x20 to next month. 218. That is after one year. Just crazy. Newer places like Pirates Cove on Carpenter are at 145 and will lock on for 18 months.

Savannah was so helpful and explained everything really nicely, she was very kind and professional…read moreand patient.

Two separate failures here before I ever got to move a single box in…read more First, their website lists "property hours" as 6AM-10PM with zero indication that this only refers to gate/unit access -- the office itself is staffed a tiny fraction of that window (weekends especially). I found this out the hard way after packing up and driving over expecting help, only to find the office closed with no signage clarifying the difference. When I called to complain, an escalation specialist admitted on the phone that the listing was misleading and promised it would be corrected. Weeks later, it still isn't. Second -- and this is the bigger issue -- I rescheduled my move-in date through their own system and received written email confirmation that the change went through. When I logged in on the actual move-in day to finish the process, the reservation had been silently cancelled. No email, no call, no explanation. Just gone. If you're comparing storage places, keep looking. A company that can't keep a confirmed reservation on the books, and can't fix a known misleading listing after admitting it's wrong, isn't one I'd trust with my stuff.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

On time, friendly and very careful movers. Very affordable pricing as well. They helped me and my…read moreson with his move and couldn't have done a better job!

TLDR; the movers stood around/in the truck most of the morning, my husband and I moved majority of…read morethe items, they damaged our driveway and final bill was about twice the quote. Unfortunately, my husband and I had a nightmare of a move with Wondermove. This review is true to the events that happened and I would just like to prevent someone else from having to deal with the added stress this company caused. We were moving from a 1,000sqft home that had "larger items" consisting of 2 beds, 2 couches and a dresser. We were quoted 3.5-4 hours and $760-$926. The movers (Dae and Travis) showed up at 8:45am and we were excited to get moving. We took a walkthrough of the house and they started to move the larger items. This is where it all went downhill. I was finishing packing a few boxes in the kitchen and noticed I hadn't seen the movers coming in and out as expected. I then realized only one mover would occasionally come in and grab a box. I asked Dae if Travis was okay and he said he was "playing tetris" in the truck. It was now 11 and we still had plenty to pack up. They both stood around/in the truck for most of the morning and occasionally came in to move an item as I asked them about it. My husband and I didn't know what else to do to get them to move the items so we started moving all of the boxes and workout equipment up from the basement and setting it all outside of the truck. I didn't want to be confrontational but was absolutely dumbfounded that we were doing majority of the work that we paid the service to do. After having to leave items behind because they left their own inventory in the truck we finally departed for our new home around 1. We get to the new house and they scrape our driveway with the underride guard. I watch Travis run around and try to kick away the asphalt as if nothing happened. They then attempt to drive up the driveway front ways and beech the truck. The underride guard is now scraping the cul-de-sac asphalt and the front tires are digging up the asphalt on our driveway. We sat waiting for a tow truck to arrive at 3:30. We now are unloading the truck (my husband and I again doing a lot of the work) to get this job done. Majority of the boxes ended up in the front room (not as labeled). The hardest I saw them work was when it was 5o'clock and the truck wasn't even half empty. The final bill ended up being $1,533. We later spoke to Nick (manager) on the phone and he determined the best he could do is offer 20% for us repair to the driveway ourselves. He said that we should have called someone when we noticed the movers were not doing their job, which was a baffling response, then rushed us off the phone. I couldn't be more disappointed in this company and regret choosing them.

Our family used Newton services for trash removal and final clean out of our storage unit. They…read moreexceeded our expectations and were very accommodating to our needs. We will certainty use again when needed.

From the owner: Looking for reliable junk removal services? Out of all hauling companies, ours has got you covered…read more Whether it's a whole house clean out, basement, attic, garage, or foreclosure, we do it all. Call us today and ask for Eric or Stacey to get a free estimate. We're the experts when it comes to junk removal, and we'll make your unwanted items disappear in no time. Trust us for all your hauling needs.

This company was a little pricier than a couple of the others, and 100% worth it!…read more When I started searching, Louanne (?) got in touch with me in a matter of minutes. She was up front about all costs, and worked with me to get the guys out in just a couple of days. Between booking and the job, she kept in touch. This was VERY appreciated as, in this area, a lot of companies and individuals cancel last minute, if they can be found at all. The two men that showed up were wonderful; professional, kind, and a delight to work with. They were very polite. And not just to me, but to the little old ladies in the building, holding doors and saying hello. They also helped disassemble the bed, which hadnt even occured to me. Life savers! As with all companies like this, just be sure to ask what payment methods are accepted. I didn't. Lol! But we worked it out. They're definitely dependable and get the job done well!

These guys are the absolute worst! They ripped me off and threatened to leave in the middle of my…read morejob. I was moving from a tiny apartment into a house 3 miles down the road. They loaded half my items in and then started pitching a fit that they weren't going to finish the job if I didn't give them twice what I was quoted. I literally had to leave and go to an ATM crying to get the money. What should have been the happiest day of my life (moving into my first house) was terrible. It somehow got even worse because the guys refused to put the items inside of my house once we got there. They wanted to just leave everything in the driveway. I was balling my eyes out in front of all my new neighbors and one of the guys reluctantly helped me carry half the items in. I would not recommend anyone deal with these people ever.