Been using Cubesmart for a while now. I have been impressed with the Staff, always professional…read moreand easy to work with. The facilities are always clean and I have had NO issues with payments or problems with my storage unit. Jennifer and Stephanie have been very helpful, attentive and always welcoming each time I have visited the Mall of Monroe Location ... It's nice to know that they actually take pride in their job and do walk throughs checking the Units. Great prices and helpful staff make it easy for Me to recommend this Company and Location to anyone with storage needs.

Was touring around for a storage unit that I will need next month the women at this facility were…read moreso helpful! The property was very nice and clean It is even climate controlled. There prices are low and they have good discounts. I will be going back to this storage unit when I'm ready to make my move.

So this is a storage facility located on Industrial, in downtown Saline Michigan. I've actually…read morerented from this location in the past, when it still had a staffed office. You would come up to the facility, punch your code in, and the gate would open. If you needed a lock or boxes, packing material, or just help of any kind, there would be someone in the small office at the front of the Facility. I recently moved back to Michigan and had need of a storage unit again lol and went back to U STOR Self Storage ... some things have definitely changed lol! So the entrance is now closer to Michigan Avenue, and the small office where you used to be able to talk to someone is gone. You can now only enter into the outer portion of where the office was located. Once inside there is an automated kiosk. You can pay your bill through the kiosk, you can put a unit number to get information about your unit, and you can rent a unit through the kiosk as well. Pretty much anything that you would be able to do by phone, you can go ahead and do on the kiosk. For instance, I had rented a smaller unit than I actually needed, and even though there wasn't anyone there that I could interact with, I was able to go to the kiosk and rent a larger unit, then close my previous unit, and have them connect the two so that it was prorated for the next month! Had I needed a new lock as well, there's also a small vending machine where you could pay and the lock drops down. So while it's a lot less personal than it used to be, no happy faces to interact with, and certainly no "please take a piece of free candy" bucket by the door, but it does well enough for what you need. You still have to punch your code in and the gate goes up, it's just in a slightly different location and you'll have to go through the kiosk for any information you need. Honestly I kind of miss there being a person there, because if I need an extra boxes or tape, I could get that too, but I do understand that everybody is cutting back and they've at least added a kiosk that is pretty user-friendly. All in all I think it's just as good as before and give it that my situation was a little complicated anyway it was easy enough to work through. There's also a phone number that you can call while you're working at the kiosk, and that helped as well. I definitely would still recommend the used store self storage in Saline Michigan.

Now Sparebox storage. Horrible customer service fully remote. Facility is old and tired and…read morethey keep raising prices from 144 for a 10x20 to next month. 218. That is after one year. Just crazy. Newer places like Pirates Cove on Carpenter are at 145 and will lock on for 18 months.

I am extremely disappointed with my experience with this moving company. After receiving repeated…read morecalls and pressure to book my move, I finally signed the contract and scheduled a moving date. At no point was it made clear that my reservation would be canceled without further notice if the deposit was not immediately paid. Although I signed the contract and believed my move was scheduled, the company canceled my reservation and gave away my moving date because I forgot to submit the $100 deposit. Instead of making a phone call or attempting to contact me directly, they simply sent a text message informing me that my move had been canceled. Considering how aggressively they pursued my business before I signed, I expected at least the same level of communication before canceling my reservation. A quick phone call could have easily resolved the issue. Instead, I was left scrambling to find another moving date and dealing with unnecessary stress.

I accidentally contacted them (through yelp still don't know how I did that) but they went above…read moreand beyond to help me LAST minute and after normal hours because I was in a bad situation as far as housing went. Thankfully My apartment was also able to help last minute and move my move in date up to the next day. Tim, and his team were KIND courteous and careful. They successfully got my very difficult to move sofa up three flights of stairs Without damage! It was nice to have genuine human interaction with people offering a service and knowing they care about the people they are providing for. Only one of the guys let me buy him dinner, dang new years resolutions haha (I always get my movers dinner because it's a job that takes so much work!) Netta (woman that helped with scheduling and stayed in contact with me to make sure everything ran smoothly was a pleasure to work with. If you need good, honest movers that will treat your things like it's their own, and treat you with care and kindness. THESE are the people you want. Thank you guys!!!

Great service when needed in a pinch when moving my grandparents things from their home. Needed a…read moreshort term storage unit for a few months. Kathleen was great to work with. When an issue arised she was quick to call and notify me and it was rectified immediately.

BEWARE-initially a nice & friendly place but the tables turned with my mother and I having the same…read morename. We each had different units and rented at different times. The staff became confused with our similar names so they changed our names for their own convenience and without notifying us. This all came to be with my mother passing away and the storage facility started doing unscrupulous business tactics, they created their own mess and refused to correct it. They admitted their errors and provided me with their own documentation to review. Interesting, they are so confused with their own billing mishandling they can't even explain to me what they did-I had to go through their own documents to comprehend their level of incompetence, which is shocking to say the least. They changed customers names, even though they have our driver's license on record, for their own convenience in order to distinguish us. They were paid for their storage unit. Payment is not the issue but their INTERNAL BILLING PRACTICE. They admitted they were confused themselves and left our accounts a mess and have REFUSED TO CORRECT the paid receipts to reflect the proper name of the customer occupying the storage unit. They changed the customer addresses resulting in the wrong customer address on the receipts, charged my card without my authorization to pay on another's persons storage unit and only refunded my card when I received a notification of an unauthorized charge. They assigned legal liability responsibility of the unit because they said someone needs to be held responsible for the unit, although they had a contact for the person responsible for the account and who obviously clean out the unit. I was merely the emergency contact only on the storage unit-I didn't know you could be held legally responsible for something if you're merely an emergency contact person. They sent someone else's receipts to my email address and put my address on the receipt-all reflecting an incorrect name, the name they elected to change/reflect. Many attempts have been made to sit down with them in a reasonable manner to review their own records and they have refused. They manually change documents and falsified records to reflect their own narrative. Now I see how people get wrongfully accused of a crime because I am-it was not my unit and never was my unit. I held my own unit, paid for my own unit and left my unit and took my belongings to another facility where they weren't so scattered and they don't change people names because they have the same name. You have incompetent people who change the course of an account and because they knowingly made the changes refuse to admit their own wrong doing to correct their mistake. All I asked was for them to correct their manually produced receipts 3 of them to reflect the correct name of the person occupying the storage unit, correct the address on the receipts because it is a wrong address and explain their error. But, no! So I am forced to share their level of incompetence and caution you in renting from them. I reported them to the BBB and they refused to respond-because they know they are WRONG.

Always have everything ready, and the prices are great every time I pick something up it's always…read moreclean. It's always been tested to make sure it works and they're always glad to load it up for you and show you how it works if you need the instructions.

I have rented quite a number of their larger equipment pieces over the years and it worked…read moreeverything from Ariel to underground and every time I go there the prices are excellent and the equipment is absolutely top-notch. I have tried other companies and they were okay to use some were substantially more expensive but all in all I am very pleased with Great lakes.*

Prompt and dependable. He was easy to communicate with and very kind and polite. He is trying to…read moreget started so he has basic equipment but it was safe and appeared well maintained. He got my car from point A to point B in a very timely manner.

I put a request in for towing through Yelp. James was the first to respond. He seems to be a fairly…read morenew startup trying to get some business. Don't expect a fancy tow truck to pull up, but he hustled and worked his butt off to get my car from the side of the expressway to the repair shop. Affordably priced compared to the other companies that have been around. All in all, I was happy with his service. Thanks James.

Excellent storage facility! Offering large and smaller units at affordable prices. Safe and…read moreorganized. Staff are great. Highly recommend for your storage needs!

Great service, overall. They walked me through the lease understandably, gave me a TON of options…read morefor payment, and made sure I was 100% confident before I walked out. The unit itself is great. There's a light bulb in my unit, which I love! I've stored before at other places, and it was just pitch-black inside the units. Also, I LOVE the 24-hour kiosk. I sometimes work erratic hours, and they cater to my needs. They've keep the whole process simple and easy.

BUYER BEWARE. I gave a large dowpayment in May 2022 as work…read morewas supposed to be starting. When July came and work had yet to start, I asked for a refund. They refused to give a refund despite ZERO work being completed. I had to take them to small claims court and am still fighting to get my money back. DO NOT TRUST THIS COMPANY.

I have hired several different landscaping companies to do various kinds of brick sidewalks and…read morepatios and Salient is head and shoulders above all of them. First, they don't cut corners on the prep. Many of the less expensive companies save on the labor involved in creating a proper base. If this isn't done right, the work won't last. Michigan's winters are tough and poor prep means you'll be looking at having your patio or brick walk redone if five years. I watched their prep on our stacked stone wall and know it was done right. We couldn't be happier with the final product, look forward to enjoying our transformed back yard for many years to come! I highly recommend Salient!