There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

Matt Hunt has done everything I've ever needed for my computer, phone, and network. Recently, my…read morecomputer was all of a sudden not working and I called on the chance that he had an opening same day. He really didn't but he's all about helping his customers however he can. He was able to get me in remotely for an hour to see what he could do. In the four-ish years I've been working with Matt, I'd never worked with him remotely. It's very cool and he got to the heart of the matter quickly without being here. And he told me what to do to keep it from happening again and he was right. Matt is kind, caring, funny, nice to kids and dogs, and a total find.

Wonderful communication with Calvin. He showed up in time and gave a clear explanation of the work…read moreneeded to install my frame tv. He and his assistant had the tv installed and working within an hour! Plus they let my dog supervise!

Finding the problem was free as long as they did the fix, and they told me that when I booked, not…read moreafter. Felt like they were pretty sure they could handle it.

Jeff is incredible. He's extremely responsive via text and phone calls, and is very consultative…read moreand knowledgeable about the product. Pricing was very transparent and he never tried to sell me anything I didn't need. The amount of questions I had to ask him were unnumbered, he is super friendly and easy to talk to! I was bummed our mantle wouldn't fit the desired MantleMount so he advised the way to get it done - build out a faux wall to shorten up the mantle depth. We got on the phone several times to discuss measurements, where to connect power, and how to make it look good. We got a contractor to build the wall and Jeff was on standby the whole week to answer questions and make sure we did it right! On the day of the installation, he and his son were professional and worked quickly. Even the wires behind the tv were neatly wrapped and coiled. They made several adjustments before, during, and after the mount was up to make sure we were completely satisfied. They also gave a lot of love to our animals and worked around them. I will be reaching out to Jeff for all future projects and recommending him to everyone I know!

Jeff was great! He guided decision making, ordering, and scheduling throughout the whole tv…read moreinstallation process, which made it super easy from my end. His attention to detail was also extremely appreciated, as everything turned out perfectly. I highly recommend him if you have a simple install or need to do something a bit more custom like I did.

If you are looking for an audio/video company in Chicagoland, stop looking. Davis Audio & Video…read morejust completed a pretty big job in our house (audio throughout the house, TV/AppleTV/TiVo, etc) and we could not be happier. The short review: incredible customer service, extremely knowledgeable staff and very fair pricing. David's consultation on what we wanted/needed in the house was great. He was very clear in presenting options and pros/cons of different equipment. He laid out the process and other than a little glitch (that was not their fault) everything went very smoothly. We now have the entertainment system and home audio we have always wanted. Thank you Davis Audio/Video!

Horrible new customer relations, getting timely responses was nonexistent. Promises were made and…read morenever kept. A really unprofessional experience.

We worked directly with Marisol from Nextech with a technical issue we were experiencing . She was…read moreover-the-top amazing in terms of quick responses and super helpful information that was communicated to us in a clear, concise manner. Our issue eventually was resolved. Personally, she was a pleasure to work with! As an employee on the front line of a company, you become their ambassador. Your employees are a reflection of your company. Nextech is very fortunate to employees such as Marisol.

I have had an exceptional experience with this company from beginning to end, which includes…read moresourcing the correct nest for my building, pricing, installation and a recent service request. The front office people are equally as exceptional. Marisol Hernandez was responsive, professional and went out of her way to troubleshoot issues (very knowledgeable about our building).

Got 4 cameras installed the other day, they came quick and got it done super fast. Really happy…read morewith how everything turned out....works great so far. Didn't expect it to be this smooth to be honest, would def recommend if you need cameras put in

From the owner: Looking to secure your building or home with crystal-clear video surveillance or a reliable…read moreintercom system? We provide professional, clean installations of security cameras, CCTV, and audio/video intercom systems throughout Chicago.

As a surprise to me for a recent birthday, my wife contacted August at Quality Connections (QC) to…read morepurchase and install outdoor speakers in our backyard; the perfect gift for someone who loves music as much as he loves being outside. From the start,​ August was extremely helpful and knowledgeable about our equipment options. He assessed what we had in the home currently and made a few upgrade recommendations to take our system to the next level. What I appreciated most was that August didn't sell us a bunch of stuff we didn't need and explained everything in a way that was easily understandable. Quality Connection's service team was extremely professional and did an amazing job during the install. They were very willing to work with us to place the speakers in a location that we wanted, even if it meant a little more work on their part. The team took great pride in their work, setting everything up as I would expect (clean, wiring out of sight, etc.) and even took the time to walk me through what they were going to do before they did it. What impressed me the most was that the team went above and beyond, organizing​ the mess of wires we had formerly in our audio cabinet, and recalibrating our surround sound speakers for optimal sound quality. And they did it all with a smile on their face and friendly conversation to fill the time. I would 100% recommend August and his team at QC for any of your AV needs. These days good service is hard to come by, but you'll find it with QC.

My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

The things this business can do for your home or business are mind blowing: easily control any TV,…read morelock, lights, alarm system, and much more from your phone, with a voice command, from anywhere. Pretty much, they will connect anything to your phone, so you can remotely control it. We hired them for our business and we are extremely happy with the service and the products we received. I would recommend them for any "Smrter Home" project you have: https://www.smrterhome.com/pages/about

Took me forever to find someone reliable to hang up my TV. Matt and his team knew exactly what they…read morewere doing. He was very responsive before my appointment, which I really loved. Communication was great. When he came, he hung up my 82" TV with no problem. The he went and looked at my other home audio and visual issues and will eventually help me set things up. Definitely recommend Smrter Home.

Can't recommend them enough. Samuel did a spectacular job with my home set-up. He installed 3 TV…read moremounts, a surround sound Sonos system, an A/V receiver set-up in the basement, and organized a complicated wiring system. Also, Samuel knew exactly what he was doing. He came with ideas, suggestions, and ways to improve upon my initial ideas. We discussed a couple other projects we didn't get to, but I'll definitely call him back on in the near future. Overall, couldn't be happier with their service.

My quote called for hidden wires, but I was told this was impossible upon arrival. The price was…read morenot adjusted, and I was provided plastic coverings. The owner was unapologetic and essentially said you already paid for it. It's really unprofessional business. He did nothing to ensure that I was satisfied. They charged $800 to hang 3 TVs and left me with a number of exposed wires.

I thought we had good wifi until we had 2 working parents and 3 e-learning children on the same…read morenetwork. My 9 year old spent a lot of the spring whining about getting kicked off zooms and I have to admit that I'd be pretty annoyed if that was happening to my work calls. One week into fall e-learning and I told my husband we had to look into upgrading our wifi again. A bunch of people had suggested the Eero pro drastically improved their lives. He bought it and called Paul's Winnetka TV to install it. Paul showed up (masked of course) a few days later and told us we didn't need the pricey Eero and he could make our wifi oh so much better, especially in the rooms where it wasn't working as well (mostly my daughter's corner room upstairs and my husband's office in the basement). I'm not really sure what he did (some sort of re-rerouting), but he spent many hours here and our internet works perfectly in every room. It's always worked well in my office, but it's extra fast now, which I love. And most importantly no complaints from our resident 9 year old whiner. He charged us $400, which was less than the Eero (we returned it). He even showed up a few days later as promised with wood shelves to go under the routers and very patiently helped me re-connect my printer to the network. I've heard of so many others having network issues as we adjust to our temporary lives working/schooling at home and would highly recommend giving Paul a call.

It's been a while since Paul installed my antenna. He did a fabulous job carefully wiring it to…read morefour tvs. My reception, including streaming, has always been excellent. I didn't rate him until today, when I recommended him to a friend that wanted to give up cable. Sounds like he is still giving the same excellent and fair service.