After consulting with several different firms we chose to deal with Wonder Windows for the work to…read morebe done at our home in Eden NY because they had the best product with the best insulating qualities and the best price. Since the windows were built to our specifications it took about 1 1/2 months between contract signing and actual work to begin. Between August 4th and August 7th the 4 man crew of Brad, Nick, Danny & Sean worked on our home. Incredibly, the rough installation of the 14 windows was complete on the first day with 3 windows left to install due to the wall reconfiguration that was needed. On day 2, the crew returned and spent the entire day working on finish installing the windows. Around each window, insulating was carefully done to make sure that every possible way that outside air could infiltrate was sealed off. On days 3 & 4, part of the crew concentrated on completing the trim work. The rest removed 3 windows and installed 2 of the 3 in different areas of the wall after demolition and wall reconstruction was completed. The last window was smaller that the one removed of adjustments to the wall opening needed to be made. For this part, the owner came in from Rochester NY to oversee the 2 day project. During the work and at the end of each day the area around and inside our house was cleaned up so that the area was kept very clean. Inside, many drop cloths were used to minimize the mess that was being created. Several times during each day, we were encouraged to review the installation from inside the house and make sure the installation being done was being done as we wanted and to inspect the windows as well so any adjustments could be made, if needed. The few minor details that we pointed out were immediately rectified and we were asked to reinspect to be sure it was done, again to our satisfaction. Brad, Nick, Danny & Sean were incredible. They worked as a team. We were encouraged to also periodically check the outside work, again the be sure it was being done exactly as we wanted. All of our questions were answered with full explanations and, unlike other firm's employees, without being made to feel like nuisance. Many times during each day, Brad would explain where they were in terms of the project and where the next phase of the work would begin. After completion, we were again asked to review their work both inside and outside of the home. The installation was incredibly beautiful and no problems were found. This was an instance of picking the right firm for the job. It was also the right firm to deal with because of their employees. Brad, Nick, Danny & Sean were polite and very friendly. Their work was outstanding and their being there made us believe that we made the right choice. We really encourage anyone needing window installation or replacement to make no decisions until you check with Window World.

Mike Came out once, project was a bathroom remodel. He had to talk to his boss as he wasn't used to…read moredoing large bathrooms. Stated he'll be back. Day of next visit, he got a flat tire, had to reschedule. Rescheduled and day of that visit, he called me 20 minutes before the appt to ask if I still wanted him to come and told me he would be like an hour late! Then we decided this isn't the guy. Never even got a quote!

Aaron replaced a basement window with glass block quickly and affordably. He was friendly and the…read morework looks reliable. I highly recommend him to anyone looking for glass block windows.

I hired Alma 1 year ago to replace 4 Basement windows , with one under a Deck ,with 3 ft. of…read moreclearance and no lattice to block access. This spring as I checked the outside of my home I found cracked and broken Cement around the base of the New window , on the window on the NE corner of my Home. Under fauther inspection of their work , I found that under the Deck they never finished their work.... only put cement under the bottom edge of the window..never caulked the sides or top of the Basement window....See Photos...I called the Owner. He told me that they don't do windows like that under decks and that was the way he has done them for 25 years. He wouldn't stand by his work on the other window that the cement cracked off already. I assume that the cement was placed too Thin to survive the Winter. When He returned my call was, basically told me that I was wrong and being very defensive with my complaints. He basically told me to F/OFF and even loss his temper and hung up with me after starting to call me a Child Abuser?Please be careful with this Charmer as his work and his word are not to be trusted.

Within hours of calling, I had Dan at my door ready to repair my window. He was courteous,…read moreprofessional and did an awesome job. I really appreciate the attention to detail and the prompt response. Thank you, Dan and Goodman Glass & Mirror.

Fantastic place and very helpful & patient, I wanted to change the look of a built in and had…read moreordered 8 glass shelves, but when I home I got to thinking about the conversation we had about a proper fit so I took a 2nd measurement and realized it would be better if they were 1/8" narrower, I called changed the order and few days later I picked up the glass and couldn't be happier they fit and look amazing. Wallpaper and glass selves really made a difference. I highly recommend Goodman Glass, in fact I have another project in mind!

Contacted Flower City Glass for new shower doors for my recently completed walk in shower. Eric…read morecame out, measured, made me promises re: date of install and quality. Once the order arrived in shop Eric contacted me and set up installation within two days. Guys arrived for the installed and worked non-stop until the job was completed to my satisfaction. The installers then cleaned up, vacuumed up and took away all debris. Please note: This is not a job for the faint of heart, these guys worked their butts off and measured everything 4-5 times to be sure everything was correct before cutting, drilling and installing. These guys are pricey, but you get what you pay for and this is a high quality job, which will look superior for years to come. Respectfully, Paul Clapper, Syracuse, NY

The customer service is horrible . I spoke to Alice several times and she was the most unhelpful,…read moreunprofessional person that I've encountered in a while. I had to 'pull' information out of her that should have been readily given. Forget about going above and beyond...she didn't even give basic courtesy when addressing my inquiries. Because of Alice's incompetence and " I don't want to be bothered with you" attitude I will never attempt to conduct business with Flower City Glass again. Also, I will surely share my negative experience with my many friends and colleagues.

Fantastic experience. Brought samples to home, left us with some to make a decision. Very…read moreaccommodating. Quick clean installation a pleasure to work with.

We use them to a replace the strings for 2 Window Blinds. They performed an excellent service, were…read morecustomer friendly, and the place was clean. The cost was reasonable and they did a great job. I recommend them for repairing window blinds.

Great job, great price...very satisfied with the quality and professionalism of the work.read more

Estimator came and we discussed the job. Talked about 2 options. I asked for price of each and was…read moretold I would have estimate that evening. Received 1 estimate 36 hours after it was promised and it WAS NOT what we discussed and way over priced The estimate included work the estimator told me could not be done. Owner called me trying to justify the price. That was another joke! Told be just the dumpster to remove the debris was $500. Problem being the estimate said debris would be taken away in a pickup truck. Pretty bad when the owner doesn't know what's in the estimate. Other companies gave me line iten costs Tall Pines was just a lump sum. WATCH WHAT YOU ARE GETTING!

CJP Contractors (Fairport)…read more Buyer Beware! We hired Cy Pollock to install our Bedroom, Hallway and Bi-Fold closet doors. * Bi-Fold doors were cut leaving a crooked and extra wide gap at the top, and or bottom. (Or hung crooked and leaving crooked large gaps) No trim work whatsoever. Extremely amateurish. * Linen Closet door that will not shut properly. People walking by for the fist time try to close it, which of course they can't. It was hung so crooked, the bottom closes, the top doesn't. * Gouge on the bathroom door, and one of the Bedroom doors. * Hardware installed on the outside doors seems off enough to randomly feel like it's locked until you twist hard. * Cy took off our outer door frame leading outside to the garage and said he forgot his saw and would be back to frame the door. He picked up his check and left. This was a lie because I had to clean up two piles of saw dust in the driveway and in the garage after he left to supposedly get his saw. Cy had his saw the whole time. An obvious lie to stick us with an incomplete and horrible looking job. * Pictures to prove the incomplete, and incompetent work that any future customers will also be facing if you hire Cy Pollock. Advice: If you hire Cy, please hire two contractors. The first (Cy) to do an Incomplete job. A second contractor to fix and repair and complete the job. Found similar reviews on the internet. Will be happy to talk to anyone, if need be, and additional pictures. Looked into it: When a contractor walks off a job and keeps your money without completing the work, it is legally referred to as a "Breach of contract".

I used CJP Construction to install brand new windows in my house and new entrance door and back…read moredoor to garage in Gates NY. They did an amazing job! My house looks absolutely beautiful , looks like a new house. They are very efficient and affordable. I highly recommend them!

Jeff of Hawkeye did a great job on replacing 4 basement windows with glass block. He gave me good…read moreadvice for maintaining them and helped with another concern I had. I highly recommend them!

Great company, extremely responsive and helpful. Everyone I interacted was really nice and…read moreinformative. They were flexible and worked with us on scheduling the work. More than fair value for the work they did! Highly recommend!