I recently had Prestige Fire Protection perform a head changeout on our fire suppression system. I…read morewas worried about the mess or potential leaks, but the technicians were incredibly careful and clean. They worked through the home efficiently, ensuring every new head was perfectly seated and the drywall wasn't stained or damaged. It's a relief to have the system updated without any hassle. Excellent work!

Very good service and professional. My fire protection sprinkler heads were old, and I originally…read morewanted to get new covers for them. After calling several places, no one was able to identify the covers. When I called Prestige, Franco knew exactly what I was talking about. He also informed me that these sprinkler heads had been recalled. So...I made the decision to replace the heads. Franco was very friendly and knowledgeable. After meeting with him, I was confident that I should go ahead and have the heads replaced. It was quite a job, but they were able to finish in one day. Everything went well, and I believe having the system working will reduce my insurance premiums. I highly recommend this service with Franco. Thank you!

Needed help quickly Jeff and Bo were amazing!! Will definitely recommend to friends and famil.read more

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.

Thank you for responding right away. Had a fire sprinkler leak and they came and switched the fire…read moresprinkler thank you so much Will. Great customer service and professional.

WC fire came out last night to fix a leaking sprinkler head. Not only was the customer service…read moreamazing but the response time was within 30 minutes we are very grateful.

Glen came out to my property and was very professional and nice. He took my extinguishers out to…read morehis truck and emptied them and refilled them. Great prices and all around great customer service. They even sound out reminder cards to rescheduling each year.

Very knowledgeable. Worn a mask. Answered all my questions and Left everything clean. Explained…read morewhat the fore department is looking for and safety. Thank you for you expertise! I recommend very highly to install your fire hydrants at your business with Orange County Fore Protection! Have a great day!

I came across American Fire Protection Systems from previous positive reviews. Went ahead and did…read moresome repairs to a couple leaky shut off valves on a sprinkler system. Danny responded quickly and set up the work that day. The crew did a terrific job! Danny and the crews were straight forward and followed through with their work and price. Will definitely plan to work with them again.

I highly recommend American Fire Protection Systems. When I had a pipe leak that turned out to be…read morethe sprinkler system pipe, they were the only ones who knew how to shut the water off. Golden State Water didn't call back until hours and hours after I reported a water leak emergency, and the regular plumber who came out (while a really excellent person) unfortunately didn't have the licensing or training on how to solve this. The team at AFPS hopped on a FaceTime call with me and talked me through locating and shutting off the water and open the drain valve to prevent further water damage. Afterwards, they were able to come out and fix the specialized pipe. Their price was reasonable, they had a positive attitude throughout, and even identified a problem with the build where it looks like the builder didn't put a nail plate in the stud to protect the pipe. They installed a nail plate at no added cost at their own expense. Overall, they solved what was a quickly growing disaster and I am very grateful for their support. Also, although I'm leaving a glowing review--they never asked for a review. They didn't offer freebies of any kind for a review like I've seen with some other businesses. These guys are the real deal and they'd be the first ones I'd call if I ever had a similar issue in the future. Thanks for your help, AFPS!

Few days ago, I noticed the trim plate on the fire sprinkler in my garage ceiling had come loose…read more To be absolutely cautious, I took a photo and sent it through Yelp to several companies asking for a quote. A few of them quoted $600+ just to come out and take a look. I sent the exact same photo to Fire Sprinkler Installer, and Maggie reached out within a day. She showed the photo to one of their technicians and gave me an honest solution, something I could fix myself in literally one minute. I followed her advice, and the issue was completely resolved. We all know fire and water are unforgiving. That's exactly why when it comes to fire sprinklers and safety, having a company that operates with integrity and honesty truly matters. Maggie and the technicians at Fire Sprinkler Installer are a perfect example of that. I can't recommend them enough. Of course, I hope no one ever has issues with their fire sprinklers; but if you do, Fire Sprinkler Installer is the company you can absolutely trust.

The tech did a great job in fixing the pipe. He was also very helpful in providing info on turning…read morethe water back on.

We are a three-unit condo complex in North Redondo Beach, and we can't say enough good things about…read moreFirst Choice Fire Protection. The front office is great with scheduling and confirmations; the service staff is on time, knowledgeable, and shares the status of the system while on-site; they test and confirm each aspect of the central fire system and, of course, certify and label the central fire enclosure to be sure that our City is notified. Prices for annual service are reasonable. The service staff is very thorough. We've lived here for many years and gone through several of these services; we are lucky to have found First Choice Fire Protection. Highly recommended, A+++ on all parts of the service experience.

I'm honestly shocked this is the company our HOA chose. The invoice came out to $487.65 for a fire…read morealarm service call and heat detector replacement. I understand fire safety work costs money and I'm not expecting bargain bin pricing for life safety systems. But for that kind of charge, the work should at least look professional when they leave. That was not my experience. The technician came out, didn't appear prepared with the necessary parts, left to get what was needed, came back and the final installation still looked poorly seated and sloppy. The detector does not look cleanly installed against the ceiling, which is exactly the kind of detail that makes you question the care behind the work. Fire protection is not cosmetic. It is one of those trades where competence, preparation and finish matter. If you are charging a premium, the work should feel premium. This felt like an expensive service call followed by a rushed install. Maybe the system is technically working now. I hope it is. But as a customer, seeing nearly $500 billed for work that looks like this does not inspire confidence. I would not choose this company personally. UPDATE: Ryan contacted me personally after seeing this review and returned to inspect the heat detector. He corrected the installation and provided a 25% courtesy refund. I genuinely appreciate that he took ownership of the situation and followed through on his commitment to make things right. Accountability matters. Ryan was professional during the return visit, listened to my concerns without being defensive and made a sincere effort to resolve the issue. Because of that, I've updated my rating from one star to three stars. I'm leaving my original review intact because it accurately reflects my initial experience, but I also believe it's important to recognize when a company responds with professionalism and makes a good faith effort to earn back a customer's trust.

Another year, another fantastic service by Matt!…read more Matt is always fantastic at communicating with us regarding scheduling and letting us know if there's any issues with any of our equipment. He's exceptionally knowledgeable and, at this point in our partnership, knows his way around our building like the back of his hand, which makes life a lot easier on us as he pretty much self-services. We also let him know we would be moving buildings later this year and he made sure to advise us to take our extinguishers with us, so we could continue our annual services without having to purchase all-new equipment and save on fees. Thank you again Matt!

After installing the new fire extinguishers, Matt assured us that he would handle annual refills…read moreautomatically, eliminating the need for us to send reminders. He would take care of the service, generate the invoices, and we would simply pay him. The convenience of this arrangement was a major selling point for us. However, when the time for the annual service arrived, we found there was no automatic refill. Upon reaching out via email to request the service, Matt explained that, since our apartments are in Montclair and he is based in Orange County (Placentia), the 40-mile round trip for such a small job was not feasible for him, and he declined to provide the service.