These people came into our home did a 2 hour sales pitch. When we said we wanted to think about it…read morethe sales person wouldn't leave our house without calling his manager. We got pushed into an $2000 under sink water filtration system. We have been making payments for 2 years and still owe the same amount as the first initial quote.. and here's the kicker THEY PUT A LEIN ON OUR HOUSE. For a $2000 water filter. This place is predatory and I feel sick to my stomach just thinking about how we got scammed.

Great service great people very friendly and professional, came in like they knew me already, just…read moreordinary people I loved that. So far so good great job people.

Scam company, will try and pull the ole bait and switch and make you sit through some BS…read morepresentation for nothing. Stay away.

I didn't use their service, so no feedback on that. Here's what I experienced (and I'm THANKFUL for…read moreon-line reviews and comments). I met these folks at the recent Home Show in Overland Park. Even though I think our water quality is great, I signed up for an analysis and a free water filter. After the show, I received multiple calls to schedule this, and finally decided to answer the call. Here are the two things that got my spidey senses tingling. First of all, nearly every reference to confirming the appointment included stating that 'my spouse/partner' was to be available as well. That immediately gets me to thinking this is going to be a high-pressured sales call, something I don't care for. In fact, that's what reviews confirmed for me - once they got into the house, it could be hours before they finally got the message. Lastly, once everything was confirmed for the appointment, he then said he was going to have me chat with one of his managers. When she came on and verified the info, including the spouse/partner thing, I could feel the regret starting. When I hung up, I did my review online. Service seems to be rated very highly, which is great. What I didn't want or need was a relentless, high-pressured push for something that may be marginally helpful but probably not all that necessary in Overland Park.

We had the newest system installed in our home and it is wonderful. The owners are wonderful and…read morevery nice. They answer all your questions and truly care. I highly recommend this company.

Poor service and very high prices lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllread more

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

Our home warranty company hired these clowns to fix out hot water heater. After over a month and a…read morehalf later, our home warranty company fired them. This contractor lied to us about when they would come out to fix the water heater. They lied to us about ordering parts. They lied to us about receiving the parts. They lied to us about when they would return our phone calls. Turns out they never ordered the part they needed despite telling us on 5 different occasions that the part was ordered (and twice that they received it). Thankfully we never have to talk with the rude woman who answers their phones again. I hope the home warranty company is successful in getting its money back from these goofs. Do not hire this company if you want honest service that will be completed at any point in time.

We were assigned to American Home Services through our home warranty company when the hot water…read moreheater went out in our new home. Everything from start to finish was done quickly and with true professionalism. Crystal (spelling?), whom I dealt with from their office, was always very friendly and prompt. Tom and his assistant, the plumbers who came out to do the work were also extremely friendly, professional and prompt. Within a day and a half after my first call from Crystal we were back in business with a new water heater! It only took that long because the heater needed to be replaced, not fixed, and also dealing with the home warranty company. Getting hot water did take a little longer than I would have liked, but that was not their fault in the least. I just had the misfortune of having my water heater crap out on New Years Eve. Nothing could have been done then, nor on New Years day, especially when dealing with a home warranty claim. But, once the ball was in Crystal's and Tom's hands it went very quickly and smooth....I am now soaking in the warmth from water provided by my new heater for 2017, and long into the future! Thank you Tom, Crystal and Tom's assistant (sorry I forgot your name dude)!

The staff is very knowledgeable and will show you how their operations are ran. Very interesting…read moreand informative! Amanda the owner is very pleasant and knowledgeable about the entire store. It's a hands up! I never really imagined water was so diverse. Can't unsee it all now.

Chris and Amanda just installed my Aquaflo Platinum Reverse Osmosis water system. I love the taste…read moreof RO water and loved the service of this husband and wife team. They were wonderful. Chris was amazing with his knowledge & skill. The install went smoothly, work site cleaned up, questions I had were answered. Chris and Amanda went above and beyond expectations. I highly recommend them for your special water needs/wants. Thank you so much! Marilyn

Hired to change filters and they sent a guy out who didn't have filters but said we needed to pay…read more$100 or he would be in trouble. Had to call main parent company to resolve. Rescheduled so he could bring back filters. Had to sign a waiver that they are not liable if the system leaks after he changes filters. Then he charged $320 which included the $100 we didn't pay for his initial trip charge when he didn't do anything because he didn't have filters. Over all, bad experience. We wouldn't use them again and we should have read all the bad reviews about high pressure sales and poor service plus high costs before we had this bad experience.

They had a form to fill out at Home Depot that said you could enter to win a grill or something…read moreelse and then I got a call from the company that said they wanted to verify all my data before I could be entered into it so that's a redundant step now I'm going to get calls forever from people trying to sell me water treatment... Why is this industry so full of this kind of marketing? Just like vinyl siding or window replacement or gutters these guys are all just annoying. They're going to steal from you if they're going to do what they did to me to you don't think about working with this company!

Just wanted to thank GM Dave Brewer for all his help with my Culligan water softener and my RO…read moresystem this year. My system is 5 yrs old, and I couldn't more pleased with their continuing service and recommendations. Mike R. Overland Park, KS

They are basically the only game in town. Have had their system for about 10 years and the product…read morehas been very good. However, their service is AWFUL. We're on the 'Preferred Care' customer which is paying annually for 1x service which is over $800 at this time. I ALWAYS have to call Them to get any service as they wouldn't show up if you didn't remind them. You schedule a date, nobody calls to let you know what time they'll be out on the day, you call them...and "oh! You're not on the calendar today, but I can get you in Friday"..... And on it goes. Honestly, if someone else could cover their filters and equipment I would be looking in to it.

We had the company out to our house 4 different times for the same issue. They said it was fixed…read moreand then another guy came out and said the previous guy didn't know what he was doing and he installed the valve backwards on our water softener. Had ANOTHER guy out to tell us that they still didn't install it correctly and that is why our softener was not using any salt.

Ed came out to service my AC unit. Quick & efficient. Very polite, went over everything they did…read more He was training someone and remembered my system from last year and what needed done then.

This was one of the best car repair experiences I've had. The associates are incredibly nice and…read morethey even have a complimentary shuttle service. They did the repair very quickly and kept me up to date on status and didn't try to upsarge me a bunch of stuff I didn't need which was a welcome relief. They even had homemade cookies when I went to pick up my car. The price was very competitive compared to other places as well Great people!, Great service and highly recommended.

I don't even know where to start... I had an appointment…read moreset for Tuesday. I was getting my transmission serviced. I dropped the vehicle off in the morning as agreed. They made sure they had all my information. As you can see in the screenshot they texted me to confirm my appointment. My first clue should have been when the lady behind me was greeted and assisted before me, I realized we were not probably getting the same service but I thought that the man assisting people was rude for not acknowledging me at all, even after we had eye contact. We agreed that my wife and I would not be waiting, and would pick it up in the afternoon. When I got the quote they said a couple of hours. So at around 5:00 I called to see if the service was complete. I was then informed that my vehicle was on the ticket for tomorrow. I completely understand that things come up and life happens, and that my vehicle was not an emergency, or broke down. I was just dumbfounded that they didn't reach out to me in any way! I told the person I spoke to on the phone that I was on my way to retrieve my vehicle. When we got there I went in and spoke with a lady about getting my vehicle. I expressed my disappointment, frustration, and confusion. I did lose my cool and used profanity at the very end of our conversation. I had apologized for my attitude and said may I have my keys please. She agreed with my frustration and then told me my vehicle was being pulled up for me. That's when I freaked out, why in the world would you have to get in my vehicle, adjust settings for YOUR COMFORT, and roll down the windows and move the mirror, just to move the f***ing vehicle literally like a parking space! I just couldn't believe you can't do the service when agreed on, not contact me in any manner saying, Hey we are keeping YOUR vehicle longer, and then act like you are doing me some kind of favor by moving it! Get the f**k out of my vehicle. Needless to say, we did not get anything done to our vehicle at this location, but we did waste time, and effort. Thanks for nothing but frustration! I would a negative number if possible!!