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    American Home Services

    American Home Services

    2.8
    (9 reviews)

    Our home warranty company hired these clowns to fix out hot water heater. After over a month and a…read morehalf later, our home warranty company fired them. This contractor lied to us about when they would come out to fix the water heater. They lied to us about ordering parts. They lied to us about receiving the parts. They lied to us about when they would return our phone calls. Turns out they never ordered the part they needed despite telling us on 5 different occasions that the part was ordered (and twice that they received it). Thankfully we never have to talk with the rude woman who answers their phones again. I hope the home warranty company is successful in getting its money back from these goofs. Do not hire this company if you want honest service that will be completed at any point in time.

    We were assigned to American Home Services through our home warranty company when the hot water…read moreheater went out in our new home. Everything from start to finish was done quickly and with true professionalism. Crystal (spelling?), whom I dealt with from their office, was always very friendly and prompt. Tom and his assistant, the plumbers who came out to do the work were also extremely friendly, professional and prompt. Within a day and a half after my first call from Crystal we were back in business with a new water heater! It only took that long because the heater needed to be replaced, not fixed, and also dealing with the home warranty company. Getting hot water did take a little longer than I would have liked, but that was not their fault in the least. I just had the misfortune of having my water heater crap out on New Years Eve. Nothing could have been done then, nor on New Years day, especially when dealing with a home warranty claim. But, once the ball was in Crystal's and Tom's hands it went very quickly and smooth....I am now soaking in the warmth from water provided by my new heater for 2017, and long into the future! Thank you Tom, Crystal and Tom's assistant (sorry I forgot your name dude)!

    Grundfos Pumps - autopartssupplies - Updated August 2026

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