The staff is very knowledgeable and will show you how their operations are ran. Very interesting…read moreand informative! Amanda the owner is very pleasant and knowledgeable about the entire store. It's a hands up! I never really imagined water was so diverse. Can't unsee it all now.

Chris and Amanda just installed my Aquaflo Platinum Reverse Osmosis water system. I love the taste…read moreof RO water and loved the service of this husband and wife team. They were wonderful. Chris was amazing with his knowledge & skill. The install went smoothly, work site cleaned up, questions I had were answered. Chris and Amanda went above and beyond expectations. I highly recommend them for your special water needs/wants. Thank you so much! Marilyn

Our tech Brian Wynes was honest. We had another well known company out a few months go for same…read moreproblem and got handed a 15k bid. We were lied to by this company. Brian Wynes explained every thing to us flow, pipes, risks etc, and he told us what to look for. All drains work and I signed up because of the tech for a $7.00 bronze plan. Good feeling to walk away from a honest man. Thank you Brian Wynes.

Please don't fall for the ads…read more This may me the worst company ever, they failed on the commitment they made We had shit in the house and They decided it was not an emergency

I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

They arrived on time, I received lived updates while they were en route to my house. The work was…read morecompleted quickly and thoroughly. The whole situation and all potential solutions were discussed thoroughly.

I have used this company a few times in the past and have always been satisfied with their customer…read moreservice, knowledge, and friendliness. I was so pleased with Adam recently, and he gave me lots of good information on how to get a replacement sprayer head on my faucet free of charge through the brand's website.

Empire finished our basement in record time. I was expecting our first child at the time when they…read morecompleted everything in under 3 months. Great to work with!

We decided to reach out and start contacting multiple companies about finishing our basement. We…read morecontacted 5 different companies to get estimates from and Empire was by far the most professional and detailed. They walked us through their design ideas while giving us a very detailed estimate around our project. Bob was our Project Manager and was great to work with. Realistic and honest timelines made the whole process easy and Bob was really accessible for communication. Our finished project came out great and they did an excellent job matching the rest of our house and original design upstairs. They did great and recommend Empire if you're looking to finish your basement in the Johnson County area.

I was a property owner using MGC. I mostly dealt with Jennifer Cooper, but at the end had to also…read moredeal with her sister Michelle. If I could sum up my experience it would be like a plane trip: the takeoff was smooth, the ride had a few bumps along the way, and the landing ended in a smoldering pile of jet fuel and body parts. I will say that they provided good support when there was an issue with a tenant involving an injury. The tenant kept pursuing the issue, and to her credit Jennifer continued dealing with it. And this is why they get 2 stars instead of 1. But other than that, I felt nickeled and dimed as time went on. It seemed like there was always some little problem that I ended up having to pay for like a wasp's nest, a clogged toilet, weird little things that were obviously not my problem but they seemed unwilling to press the tenant. The end started when my long-time tenant moved out and MGC dragged their feet on fixing things with security deposit (like repainting two bedrooms back to a neutral color) so I could put the house up for sale. Then, after the fixes, and after a couple months where the house did not sell, they sent me a list of "make ready" items wanting me to pay for a bunch of stuff they hadn't mentioned. There were things I knew about or expected like the interior needed painting and wood stain touch-up, which I considered normal wear and tear. But there were other things I did not know that should have come from the tenant's security deposit because they were not normal wear and tear, like cleaning, holes in doors, torn window screens, broken pet door, and towel rung wall patches. When I am a tenant anywhere else, I have to pay for carpet cleaning; MGC apparently charges the owner for that instead of the tenant. Back to nickel and dime, they even included a light bulb and an outlet cover that needed replacing because it had a paint stain - in the same room that they just had painted by their contractor to fix the tenant's paint changes. What upset me most was the lack of communication. Over the history, getting specifics about a necessary repair was like squeezing water from a stone. What happened? When? What exactly is the extent of the damage? Why do you have to replace the entire dishwasher instead of just the motor? For the entire last month, I got zero word on walkthroughs or potential renters. So I try to get ahold of them to put it back up for sale and get no response other than "if you want to sell you should work with our service". Note that I'm in California - they took advantage of that. Multiple times, by phone and e-mail, they avoided a real conversation. Eventually my partner gets the keys back and sends me pictures - it was worse than MGC told me! A giant bright red wall in the kitchen, stains on the ceiling (with no corresponding plumbing above?!?), ceiling patches that did not match texture or color, carpet torn up down to the base layer by a dog. So they drug their feet with the first round of fixes, tried to slip a bunch of repairs past me in the second round, and never told me about the most ridiculous, disturbing issues. Now here's the real kicker. The final conversation... When I finally talked to Michelle on the phone (with her sister whispering in the background), she pounced. She was "offended" by my questioning of all the "make ready" items. She challenged me "why would I come back to MGC" if things were so bad? (uh, because I'm 2000 miles away with no other contacts and you have my keys and I thought what you were doing was at least acceptable before I found out about the kitchen and ceiling and carpet) Why didn't you ask about the make ready list months ago? (I did, you didn't respond to my phone calls) She threatened that I owe them money because they put so much time and effort into listing the house for rental. (yeah, that silent month where you took a week off) She blasted me for "changing my mind because things were not going the way I wanted." (btw i got a new realtor and got an offer two weeks later - results, not excuses) She called the torn up dog carpet "irrelevant" because the carpet was already aging. (obviously me bringing it up means its relevant, and old worn carpet is different than dog torn-up carpet). And she talked down to me about how the level of detail I was asking about repairs was "not customary." Let's imagine I'm wrong. Let's imagine that they communicated well the entire time and managed the property like all-stars. Let's imagine that I'm totally blowing everything out of proportion up to this point. I never heard "what can we do to make this right?" or "how can we keep your business?" If you own a business, you do not treat your customers and clients that way. They played a strong hand to throw me off and avoid having to do anything to make the situation right; well now you're not collecting my $ and also not from some of the people reading this. The customer is always right.

Well, I signed a lease agreement with MGC in 2025. I should of, took heed in the reviews before i…read moredid. Anyway! like i mentioned a signed a lease and that day i meet up with the property manager to view the house. Note, i already signed the lease agreement and the property manager brought up that she forgot to add on two charges. So, she added them on. . WoW! first mistake. Knew that day it was going to be they did not care about you, just chasing MONEY! I also had issues trying to get repairs done, three, to 4 days after creating the ticket to get a maintenance person over to fix it. The first time, maintenance showed up he did not knock, he walked in then announced himself. Again, No respect for the renter! I called the office to let them know i had mice in my house, i bought mouse traps. The office told me to go around the house to see where they are coming in at and open a ticket. That's my job?? So, they do not want to pay for maintenance they want you to take care if it free of charge. I lived with mice until i finally had enough and broke the lease. I swore to myself DO NOT EVER RENT AGAIN! I bought my home, I could of before i rented from this management company but thought i wanted a break and live a little more ease. MCG could not give me that! I lived with mice and they did not like the idea of a not cleaned stove and the shower was not fully cleaned so they took 90 bucks from me. I bought mice traps so i could catch the mice, but i did not get reimbursed. I wish you all luck!! I have pictures!!

Just wanted to thank GM Dave Brewer for all his help with my Culligan water softener and my RO…read moresystem this year. My system is 5 yrs old, and I couldn't more pleased with their continuing service and recommendations. Mike R. Overland Park, KS

They are basically the only game in town. Have had their system for about 10 years and the product…read morehas been very good. However, their service is AWFUL. We're on the 'Preferred Care' customer which is paying annually for 1x service which is over $800 at this time. I ALWAYS have to call Them to get any service as they wouldn't show up if you didn't remind them. You schedule a date, nobody calls to let you know what time they'll be out on the day, you call them...and "oh! You're not on the calendar today, but I can get you in Friday"..... And on it goes. Honestly, if someone else could cover their filters and equipment I would be looking in to it.

My water heater died last night. James and crew came out early today and had it replaced in an…read morehour, very reasonable. Professional, cleaned up, and just nice. We found our new plumber for sure

From the owner: Our business puts the customers first! With affordable pricing and years of knowledge we can handle…read moreany plumbing situation that may arise in your home. We do all pipe repairs from pex to copper to drain lines. Water heater installs, pressure regulators, to easy items as in faucet replacements and toilet installs.

I tried this water from Tereska and it immediately felt like it was cleaning out my system. I…read morereally need to get some more and use it more consistently.

I was introduced to Kangen water by a friend who is a consumer of the water. What I appreciate most…read moreabout this water is that not only is it drinkable but you can use it to clean your fruits and veggies. No more veggie sprays. This is a huge benefit to anyone pursuing a plant based diet as I am.