Scam company, will try and pull the ole bait and switch and make you sit through some BS…read morepresentation for nothing. Stay away.

I didn't use their service, so no feedback on that. Here's what I experienced (and I'm THANKFUL for…read moreon-line reviews and comments). I met these folks at the recent Home Show in Overland Park. Even though I think our water quality is great, I signed up for an analysis and a free water filter. After the show, I received multiple calls to schedule this, and finally decided to answer the call. Here are the two things that got my spidey senses tingling. First of all, nearly every reference to confirming the appointment included stating that 'my spouse/partner' was to be available as well. That immediately gets me to thinking this is going to be a high-pressured sales call, something I don't care for. In fact, that's what reviews confirmed for me - once they got into the house, it could be hours before they finally got the message. Lastly, once everything was confirmed for the appointment, he then said he was going to have me chat with one of his managers. When she came on and verified the info, including the spouse/partner thing, I could feel the regret starting. When I hung up, I did my review online. Service seems to be rated very highly, which is great. What I didn't want or need was a relentless, high-pressured push for something that may be marginally helpful but probably not all that necessary in Overland Park.

We had the newest system installed in our home and it is wonderful. The owners are wonderful and…read morevery nice. They answer all your questions and truly care. I highly recommend this company.

Poor service and very high prices lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllread more

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

The staff is very knowledgeable and will show you how their operations are ran. Very interesting…read moreand informative! Amanda the owner is very pleasant and knowledgeable about the entire store. It's a hands up! I never really imagined water was so diverse. Can't unsee it all now.

I have been trying to schedule Pure Water for a week to come out for a maintenance check. Spoke to…read moresomeone on Mon, Tue and Thur. The tech was to call me back to schedule and I have not received a phone call, or any communication. Very poor customer service. They appear to have no back up in case their one tech is not available.

We've had their service for 3 years and am thankful we do!!! Great people and a great set of…read moreproducts. Yearly service was this morning, and as usual, professional, efficient, and personable. I always learn something new chatting with the techs. Check them out, definitely will make your life better!

Hired to change filters and they sent a guy out who didn't have filters but said we needed to pay…read more$100 or he would be in trouble. Had to call main parent company to resolve. Rescheduled so he could bring back filters. Had to sign a waiver that they are not liable if the system leaks after he changes filters. Then he charged $320 which included the $100 we didn't pay for his initial trip charge when he didn't do anything because he didn't have filters. Over all, bad experience. We wouldn't use them again and we should have read all the bad reviews about high pressure sales and poor service plus high costs before we had this bad experience.

"Ah-ah! Pump it! Pump it good!…read more Ah-ah! Pump it! Pump it real good!" -Salt-N-Pepa Grundfos makes some good pumps! Got an irrigation project? They'll get you set up with the right stuff to pump it good. They've got pumps that can handle everything from thousands of gallons to just a little drop at a time. They not only do agricultural pumps, but stuff for industrial uses. Whether you need to pump out a lake or a well, they'll make it so you pump it good. Water is a valuable resource, and Grundfos makes it so that water can go places that it normally doesn't. Their pumps bring water to otherwise dry places! It can transform a place! Their operations here in Olathe are mainly business end stuff, but if you wanna drop by and chat pumps, they'll get you set up.

Culligan of Northeast Kansas just installed a Whole House Water filtration system in our home…read more Step 1. Scheduled appointment online. Professionally responed to our request and confirmed the appointment. Step 2. Contacted by Sales Representative named Justin to introduce himself and confirm appointment. Justin showed up and in layman's terms discussed our options to address our water quality and how it would address our health needs. We moved forward by renting the system. Justin scheduled our install date. Step 3. Jordan, our installer showed up. Wow what a worker! Whoever thought a whole house water treatment system could enhance the look of a basement? Probably one of the most meticulous workers I have seen in YEARS! I remember a time when businesses counted on Customer First Service to grow. Culligan, in my opinion, showed us why, they have 90 years of customers. Thank you Justin and Jordan for being part of our experience.

Would not recommend. We have used this business for 3+ years and have had no problem with auto pay…read more Their 3rd company billing partner charged us 3 times this month, credited us back 3 times and now we are receiving past due notices. I spoke with the main office and we are not past due. Their accounting department will not return phone calls. Ridiculous and getting the run around. Now they are requiring us to provide billing errors. Explore other options.

Excellent service replacing the garbage disposal in under 30 minute. Highly recommend this company…read moreand the technician prerforming the work.

JF Denney replaced two water valves for my washing machine…read more Bill did an excellent job he was quick, competent and friendly. Bill and the office staff are always friendly and eager to help. A great company!