Justin, Dana, and the entire Balance Point Heating & Cooling team did an outstanding job on our…read moreHVAC replacement. From the initial proposal process, scheduling of appointments, installation along with review of system operational features and processing of rebates after installation was top notch all the way around. In today's labor market, it is extremely difficult to find great contractors that stand behind their work and I highly recommend Balance Point for your next HVAC project.

We have used this Company since moving to this area in 2021. They are very professional, prompt…read moreand knowledgeable. Since we have always had good service from them we have joined their maintenance program. Just had the fall check and maintenance done and it was thorough as usual. Thanks Balance Point!

Had a really nice, lowkey experience on some furnace repairs from All 4 One. I debated between…read morewhich company to go with for too long before just calling them and getting on the books as my furnace was dripping a considerable amount of water heading into the winter. While it looks like they offer Request-a-Quote (score!) I ended up just calling them as I was out and about. They gave me a two hour window the very next day, then called before they showed up. The tech was the definition of efficient. Friendly enough, not much chit chat, just more or less there to look into things and get the job done. My only slight issue was just a few things that were lost in translation -- they had the address wrong, were not close on spelling my name right, and then the price. They told me they could fix the issue for $135 which I agreed to, then was a bit surprised when the bill was for $209 as the final bill included the parts & labor. No biggie and a very fair price for the tune up and replacement, just would've been nice to know the actual total. The total price did match up with my expectations, so no biggie, just worth noting as I feel like maybe they could automate their bookings/billing just a tad better. TL:DR; I appreciate how fast they were, how they diagnosed and fixed it, and the price point. I'd call them again if the need arises.

Antoine just serviced my 2 furnaces(maintenance) and was professional and very nice and…read moreknowledgeable. His prices are very reasonable and he cleaned up afterwards. Everything was done very well. He will be our HVAC technician in the future.

Horrible experience with this company. From install to…read morefollow up- with all the great companies in the metro I'd encourage anyone to keep looking.

They are very knowledgeable and friendly. I had someone come out to trouble shoot my AC unit. Turns…read moreout the compressor went out and the whole unit needs to be replaced. Which is understandable. The problem I ran into with them is that I felt that I was being oversold on a couple things. The technician informed me that I need to put in a new capacitor for the furnace. I said go ahead because I was trusting his guidance. Well, turns out that since the AC unit went out, it is best to replace not only that, but the cooling coil AND put in an updated furnace to boot. This of course was told to me after he put in the capacitor. Which was too late to say no. Heartland charged me $96 for a part if you Google it costs $5 - $6 on average! And literally takes zero effort to connect it. Very frustrating. Then when I had the sales person come out for the official bid along with the owner, both were very professional and nice guys. However, again... I felt I was getting over sold. One thing that stood out in my mind was when the owner, Jim (I believe is his name) showed me that one of the air ducts was not making a 'hollow tin' sound when you press on it. That it was a sign it was rusted out from the inside and needed to be replaced. Granted I needed some duct work as some were definitely rusted. However, that particular air duct he was referring to was just insulated on the inside because it takes air away from the furnace. The hollow duct is only for return air ducts. Which makes total since. Thinking about this I feel that for someone that has been in the business for so long should have known that. Maybe not...but I just felt I was getting over sold again to drive the bid up even higher. As for the bid itself. I will say they were the most expensive by at least 20%. In short. Nice, friendly people and knowledgeable. However, they are very expensive and gave me the impression that I was being oversold. Starting with that $96 capacitor. Needless to say, I did not go with them.

Really should be the industry leaders in this area, no BS, family owned and gets the job done…read more Very reasonable pricing and products. Knowledgeable staff that can answer your questions directly, no need to transfer to third-party vendors. Office personally set up our warranties for us on a whole AC system and furnace. Was installed within a few days.

James is very knowledgeable, professional, honest, and reasonable. I recommend this company to…read moreeveryone- just great, honest people!

Called at 4 pm on a Friday with temp outside in the teens and inside house temp down to 59. Heating…read moresystem had stopped working. Mark was here within an hour and worked for 2 hours to trouble shoot and do an interim fix. Mark reviewed options for replacement. Old system is 23 years old. Mark was able to provide a complete HVAC made by Trane installed quickly. Very professional and considerate. Excellent communication. Highly recommend.

I highly recommend Jack Harrison Heating & Air Conditioning. The owner and staff are professional,…read morebut friendly and informative; their prices competitive, no upselling or pressure; our AC installation was promptly scheduled and went very smoothly -- we barely knew the technician was here. An overall terrific experience. We won't hesitate to call Jack Harrison HVAC for any/all future needs and suggest others do as well.

I had to replace my HVAC system and these guys were awesome! From the estimate to the install they…read morewere knowledgeable about HVAC systems and the units they were installing. They were very efficient they installed the A/C unit and furnace in one day. If you need any HVAC work I highly recommend using them.

Avoid Hometown Heroes…read more I have now had two separate experiences with this company where I was quoted an enormous replacement job, only to have the problem resolved for a fraction of the cost. The first was my AC. I was told I needed an entirely new system and was quoted thousands of dollars. Thankfully, I called my dad, who is a contractor. He ended up having to tell their technician what part to replace. They replaced that one part for about $400, and my AC has worked like a dream ever since. It is ridiculous that I had to call my dad so he could tell the HVAC company I was paying what part needed to be replaced. Then I had an issue with my main sewer line. Hometown Heroes told me they would need to excavate and install a new main line and quoted me more than $15,000. I called Anthony Plumbing for a second opinion. They cleared my drain lines, scoped everything, and resolved the issue for about $400. That is a $15,000+ recommendation versus a roughly $400 solution. Everyone I dealt with at Hometown Heroes was very nice, but that honestly makes this more concerning to me. My experience has been that they operate more like salespeople than repair technicians. Both times, I was pushed toward an extremely expensive replacement when a much smaller repair or service solved the actual problem. I would especially caution women, homeowners who aren't familiar with HVAC or plumbing, elderly customers, and anyone who may not have the technical knowledge to challenge a recommendation like this. Please get a second opinion before agreeing to a major repair or replacement. Based on my experiences, I would never give Hometown Heroes my business again. Avoid at all costs.

I highly recommend Town & Country Heating and Cooling Co…read more I noticed my AC was not blowing cold at about 10:30pm on Monday, September 28th. We were fortunate that the overnight temperature was in the lower 70's. I called T&C just after 8:00am the next morning (Tuesday, September 29th) and talked with Tara. She was very polite and personable. She was able to book an appointment for me for later on that morning (10:00am - 2:00pm). I was very pleasantly surprised that I could get an appointment that quick. The Service Technician (Ian) texted me when he was "on his way" and arrived around 11:00am. He evaluated the situation, performed some tests and determined that a capacitor had failed. He replaced the capacitor which corrected the problem. He thoroughly checked the entire system and cleaned the outside coil. He tested the performance of the cooling system and reviewed the results with me. He prepared a written report complete with pictures and graphs showing the test results and included in an email with a copy of the invoice. I chose to begin a Service Agreement which included a discount of the services completed on this and future visits. I was very satisfied with the entire process, especially the prompt response. The total cost was very reasonable in my opinion. If you need HVAC repairs or replacement, I suggest you call T&C and talk with Tara.

Pleased to write an update after having Town & Country out again for some a check up on the A/C…read more You can schedule online, and in this case they were booked up several weeks for routine check-ins, but fortunately we weren't having any issues with the unit so it was fine to wait. I ended up calling and they were very friendly. It's a four hour wait and they'll text with a GPS enabled link to track them. We had a tech named Joel come out and he was highly professional, and really did a great job. He ran all the diagnostics, wasn't pushy about anything but did let me know about some available offers, and found our A/C capacitor was basically on it's last gasps. He even showed me the diagnostic report which helped me to realize that, yeah, we gotta fix this. My A/C unit also has this high pitched whine to it, just always has.. but Joel tightened a few extra bolts and got the noise to die down which was a huge win. I love sitting on my porch and that noise has been slowly eroding my sanity. He also cleaned the ever living hell out of my coils. I mean, he took everything about, took his time, used a cleanser, and they came out looking brand new. Between that, the filter, the new capacitor, we should have an efficient and fully operating A/C as we head into the hottest time of the year. My last review I said I think I've found my go-to for HVAC stuff, as they seemed professional and a step up from some others I've had out over the years. After a few visits I can definitely say they'll be my first. Go with the local guys and try them out for yourself.

I had service done on our old A/C and the service was great. I had some issues with the A/C, but…read moreafter the service techs worked on it, it was fixed and the problems were resolved. I figured it needed to be replaced, but the tech did some maintenance to it and fixed it. I asked how much it would cost to replace it and he said it depends on many different factors of what you want and need but right now it's running good now. So, why replace it if it's running well? I agreed. When the A/C does go out, I'll get hold of United and have them come out and give me a bid for a new one along with a couple other companies. I was told United offered financing too which was nice to know. I have recommended United before and will continue to because the job got done quickly and professionally and done right the first time and that old A/C is still running well.

Now how is a guy to service this filter when you make permanent? I guess the routing of the ducts…read moreand refrigerant line is an after thought or no thought at all.