They fit me into a busy day of service calls and I didn't have to wait all day. Quick,…read moreprofessional, efficient and honest. I have peace of mind now knowing my furnace is fixed so my dogs and kiddos will be toasty and warm tonight. It's super stressful when your furnace breaks and the forecasted lows will be dipping into the 20's later in the week. Thanks so much Edco Aire! I know who I'll be calling in the future if we need service. You guys rock! :)

Jerry installed a furnace and air conditioner in my house and was thousands below the competitors…read moreprices this is a great company and I would recommend it to anybody and everybody.

Tonight we just had a great experience with Polar Aire Heating and Cooling. When I got home, I…read morelearned our air-conditioner had quit working. I called Polar and within minutes had a call back and within an hour had a service person out to look at our unit. Shortly after that, everything is up and running. The service person (JT) was fast, efficient and personable. Update: so fast forward a bit...and it was time for us to replace our a/c and furnace. I got multiple estimates and was very pleased that not only was Polar Aire competively priced but they did a great write up of their estimate and emailed (type written with multiple options explained and quoted) whereas the other companies scribbled out their estimates. (I was comparing a lot of different efficiencies and units so this was very appreciated. As well I recently got a water heater from them. Now I have met several of their technicians and they were all a pleasure to work with...timely, professional etc. I love their appointment confirmation calls and texts and how they follow up to see if you are happy with their work. Highly recommend.

Our AC wasn't blowing and a technician came out and replaced a part. I called back to let them know…read moreit still was blowing 3-4 degrees warmer than it was set and they said I'd have to pay the fee again if someone came out and the issue was unrelated. Instead of paying the fee again for their mediocre service, I had someone else out (great thorough service) and they put Freon in. What kind of technician isn't checking Freon when they're in there? Such a half baked visit, will not be back.

Duane and Aaron provided me with good service on my old system for the first two years I owned my…read morehouse until it was time to replace it. They replaced my old system with a new system and when looking at it after they did quality work with attention to detail. I would recommend them for any HVAC work you may need.

Recently my daughter's Air conditioner decided to quit on the hottest day of the month. I called…read moreGuardian, (who else?) & within an hour they had arrived. Th e technician went over the whole unit, discovered the problem, & physically showed us what was wrong. He ordered parts for us, & promptly returned when they arrived. The technician was courteous & considerate of our needs, and quickly repaired the unit. Thanks Guardian!

This is the best family-owed business around! They are thorough, fair on pricing and offer repair…read morevs replacement options, while still being honest with their suggestions. On the hottest day this year, over the weekend they were available on the spot to evaluate the problem and got us up and running in record time. I was kept well informed on arrival time rather than waiting around all day for a time-range like most companies. I cannot say enough great things about this company!

They wow'd me....AC quit this morning. I called first thing in the am and explained to Patty what…read morehad happened. With a 5 year old and 2 dogs I was worried about going in to the weekend with no AC. She told me they would be out from 3-5 that afternoon. Weston was here about 3:30 and surveyed the situation......looks like a snake decided to wrap itself around my fan motor shaft...took it apart, tested the motor which ended up bad. Great, now what?.....no problem since he had one on the truck. Replaced it, tested system after the install, and AC was back up and running by 5. Thanks again!

When we purchased our home, Town & Country serviced our HVAC system, cleaned all of our air ducts,…read moreand installed a whole-house humidifier. From start to finish, their team was prompt, efficient, professional, and courteous. The quality of their work and attention to detail exceeded our expectations, and we couldn't be more pleased with the service we received. We highly recommend Town & Country to anyone looking for reliable, high-quality HVAC service!

Pleased to write an update after having Town & Country out again for some a check up on the A/C…read more You can schedule online, and in this case they were booked up several weeks for routine check-ins, but fortunately we weren't having any issues with the unit so it was fine to wait. I ended up calling and they were very friendly. It's a four hour wait and they'll text with a GPS enabled link to track them. We had a tech named Joel come out and he was highly professional, and really did a great job. He ran all the diagnostics, wasn't pushy about anything but did let me know about some available offers, and found our A/C capacitor was basically on it's last gasps. He even showed me the diagnostic report which helped me to realize that, yeah, we gotta fix this. My A/C unit also has this high pitched whine to it, just always has.. but Joel tightened a few extra bolts and got the noise to die down which was a huge win. I love sitting on my porch and that noise has been slowly eroding my sanity. He also cleaned the ever living hell out of my coils. I mean, he took everything about, took his time, used a cleanser, and they came out looking brand new. Between that, the filter, the new capacitor, we should have an efficient and fully operating A/C as we head into the hottest time of the year. My last review I said I think I've found my go-to for HVAC stuff, as they seemed professional and a step up from some others I've had out over the years. After a few visits I can definitely say they'll be my first. Go with the local guys and try them out for yourself.

I had to replace my HVAC system and these guys were awesome! From the estimate to the install they…read morewere knowledgeable about HVAC systems and the units they were installing. They were very efficient they installed the A/C unit and furnace in one day. If you need any HVAC work I highly recommend using them.

Being honest and competent. I had a bad experience. I would never hire this company. Came into my…read morehome and made adjustments to my thermostat and caused me heat and air conditioner to run at the same time. Ran my electric bill up 3 times the usual amount. Then lied and said my furnace valve was broken.

I had Aaron come out and diagnose my air conditioner as "shot". I got a second bid from another…read morecontractor who said the exact same thing, and wound up going with Pro Platinum based on 2 things. One was the recommendation from a woman I went out on a date with earlier in the week, and the second was that I liked the interaction with Aaron a lot better. Besides a part installed in the first day of installation being defective (which I didn't have to catch, the techs figured it out immediately) and a second day having to happen, I couldn't be happier. Everyone loves how cool my air is, including myself. I thought I left a review, and when looking on KCPL and seeing that they recommend a contractor come out to service my AC, I thought of only Pro Platinum. I won't say ignore people with 0 friends and one review, but those just feel fake. Maybe they did have a bad experience, but I saw what happened when some things went wrong, and Aaron and his crew made it right, were very professional and respectful of my house (which was new to me at the time). If not this summer, I'll have them come out next summer to tune up and check out my AC to keep it good for the next few years.

Will not call back after calling every day for a week. Ac and furnace under warrenty. They Do not…read moreset up checkups. Are they in business? Last time they were here tried to charge $130 even though contract was for $85.

I recently had my heater serviced by Sharp-Long. I initially called a couple of weeks ago when my…read moreheater first began acting up. I was encouraged to wait until the heater stopped working altogether so that it could be properly diagnosed by the technician - the first time. It finally stopped working on 12/26, they had a technician here within two hours. I received a quick tutorial on the issue and the work that was performed. The total charge was under $100. I didn't write this review because they were quick to respond, extremely friendly, thorough in explaining the issue and repair, or even because the bill was less than $100, I wrote this because they have earned my trust. This is the first review that I have ever written.

Extremely prompt and professional service! Matt our technician explained everything in an easy to…read moreunderstand manner and did an outstanding job performing the repair. Highly recommend!