I visited on a Sunday for brunch and there was a long line, but it didn't take too long to order our food. You have to order and pay before your party finds their own seat. They have covered and uncovered seating upstairs and downstairs. You can also order Togo from the window on the side. Parking was kind of limited and tight in their lot but you can parallel around the restaurant if you can find a spot. I had the school bus breakfast smoothie and added spinach and a sweet potato biscuit with a fried egg; both were delicious. The biscuit was flavorful and crunchy on the outside (how I like it) and the smoothie was filling and sweet to my liking. My party enjoyed their fried and grilled chicken biscuits and breakfast potatoes. I would visit again to try another breakfast item, lunch/dinner, and their libations. read more

Grub Durham - Sweet potato biscuit with fried egg - Southern Near Me - Durham, North Carolina

I come here often, generally 2-3x month. Today may be the last time I go to this restaurant. I always order my eggs over-Med and they are consistently a little undercooked. I generally just eat them, I don't like to complain. But today it was like they touched the griddled for a half second. They were completely raw. I sent them back. The next plate that came out the yolks were broken and eggs browned and crispy (they cooked the daylights out of them.) Apparently, the cook is feeling passive-aggressive today. I was about to carry them inside, but I was irritated. I just left, my food at the table, completely untouched. The bill is paid at the time of order. I was not going to ask for my money back. I just walked out. I hope they understood the message. I'll go elsewhere to places that get it right with consistency. The people behind the counter are very nice/friendly, hence I'm not leaving a 1 star. They def would have made it right had I gone back inside to explain... but I don't trust a cook that twice has shown passive-aggressive behavior. No third chance. read more

This place is delicious to all the senses. A beautiful building with friendly staff and an eclectic menu. We love the cinnamon roll which is very light and buttery. Tried the biscuit sandwich and rocket plate for breakfast. I would definitely recommend this place for a fun new experience! read more

Amazing brunch spot! We visited during a stay in Durham and it exceeded our expectations in every way. The food was amazing, make sure to try the ribs they are delicious. read more

Grub Durham - Southern Near Me - Durham, North Carolina

On our last full day in the area and after walking around Duke University, we were looking for a nearby Southern-inspired restaurant and this one seemed to fit the bill. We arrived on a busy Sunday afternoon to find a rather long line to place our order. We didn't mind the line as it gave us time to thoroughly review the menu, but we were a little concerned that we would not be able to find a table. Luckily, my husband was able to snag one for the four of us. However, this system of standing in line, placing an order, getting a number, and finding a table on a busy day can be frustrating. I saw a server carrying a lot of food who was walking all over, looking in our direction, then going outside and continuing throughout the rest of the restaurant. She eventually came back inside with the food so we flagged her down and, yes, it was our order! My daughter and I were really happy with our meals! We each had the Towson Bridge ($8.29) - beer-battered shiitake and oyster mushrooms, feta cheese, sriracha ranch, and mixed greens on toasted ciabatta. Being vegetarians, this sandwich really hit the spot and it was super tasty! My son had the TREYmendous Burger ($9.99) which comes with caramelized onions, lettuce, tomato, bacon and sharp cheddar, special sauce served on a grilled brioche bun. Overall, while there could be some improvements with service, we were really happy we stopped by and would go again if we are back in town. read more

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I had the chicken with the butter bean corn salad for lunch on a sunny Friday afternoon. The sandwich and salad were delicious. The only downside is that parking is a difficult in this area. Lunch Mama 's Big Bird Lima Bean and Corn Salad read more

I think Grub is...fine. I like the neighborhood-quirky-comfy vibe. The coffee is...fine (wish it were in a real mug not a paper cup with a to go lid even though we were dining in). The food is...fine (other than the biscuits which are OUTSTANDING). The service is super nice although the line to order is slow...I think that's load management, they take orders at a measured pace so that the kitchen keeps up, at least that's my working theory. This could be my neighborhood place if I lived within walking distance but if the line got beyond a certain length I think I'd travel on. Grub is fine to a certain point. read more

Went there early part of the day. Good cowgirl bowl. Best bird biscuit was okay (portions were small).

I can't believe I've not reviewed this place! This is as close as we've come to having a hangout in many years. We sit at the bar, which is usually open for 2-3 together, and chat with the staff while ordering and eating. Usually we're there for breakfast on weekends, which is served until 3 pm. I usually get the Rocket breakfast, which is 2 eggs, meat, bread, and either fruit or potatoes. It's always cooked to specification, whether scrambled or fried, toast or biscuit. Several of my dining companions have enjoyed their yogurt oatmeal bowl, served with fresh fruit. The Lovely Bride always orders a side of bacon with hers. I've also had their Jeweled Bird Sandwich on at least one occasion, and it did not disappoint. It depends on when you're there and what your tastes are. read more

Good place for breakfast when in this part of Durham or near Duke Hospital or Eye Center. I had their "The Rocket" breakfast, a basic two egg one choosing fruit, bacon and a biscuit. Eggs and bacon etc all cooked perfect. Food was very good. The atmosphere is kind of "hip" but good. They have a nice outdoor dining area, a great diner bar area and booths. My water tasted a but "funky". One cool think: outdoor dining area is dog friendly. They have dog bowls out for water. I will come here again when in the area. Maybe lunch next time. read more

Grub Durham - Outdoor eating area at Grub. Breakfast time post-surgery follow up! All good. - Southern Near Me - Durham, North Carolina

Came to this cute little spot for lunch. I'm from out of town so I wasn't familiar with their location, but just a heads up it is counter service. I was a bit confused when we showed up but the long line of people really gave it away. Outside of that, the food was delicious. My boyfriend and I really enjoyed the seating options (both indoor and outdoor) and the drinks. The blood Mary was really good and he enjoyed a beer. I will definitely be eating here when I visit again. read more

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It was my first time here and I was not disappointed. The look is of a refurbished gas station-turned into an eatery. You order down at this window (take out or dine in). After ordering, you choose your seating - personally sat upstairs in the outdoor patio. Now for the food, I got the Mama's Big Bird (without bacon and pickles - yes, I know, that's literally bread chicken and cheese. DON'T JUDGE LOL) and still drooling about it as I type. Fried chicken can easily be ruined by over frying and leaving the chicken dry. Grub did NOT do this. The chicken was so juicy and perfectly spicy - cheese complimented well w it. For the side, I chose sweet potato fries and they were thick yet so CRISP. Will I be back? FOR SURE. read more

Grub Durham - Mama's Big Bird with sweet potato fries - Southern Near Me - Durham, North Carolina

Delicious brunch spot downtown. Not the best parking options, but the food is great. I had the veggie bowl and turkey sausage. The cocktail was really good as well. read more

Grub Durham - Dark N Stormy - Southern Near Me - Durham, North Carolina

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I got in right before the rush. Divide and conquer y'all. Send out a scout to score a table while someone else waits in line. Or come solo and sit at the bar with a few of the most beautiful use of breakfast carbs known to man... house made giant cinnamon rolls... I grabbed a coffee and a Maggie's Veggie Bowl and requested a sunny side on top. It's a beautiful presentation. Cheesy stoneground grits just had to happen on this trip! Love the selection of veggies, except the peppers, 1" al dente peppers seemed a little too fresh for this preparation. If they were diced, I might be all about it. Love yellow peppers, but this was a, not my thing situation. They could also use just a little more salt. Everyone knows I like some saltwater grits, but I don't need to add this much. I'm still giving them four stars. They manage their massive crowd slow and steady. Expect to wait, which can work out well for the indecisive. Their menu might be having you change your mind a few times in line. I was just back in town visiting, but I'll happily be back for a visit with my brunch peeps one day! read more

Grub Durham - Maggie's Veggie Bowl +egg on it - Southern Near Me - Durham, North Carolina

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Take this review with a grain of salt, we ventured to Grub during peak Sunday brunch hours. The 3 stars is for the experience, the food was probably 3.5 stars. We arrived at 11:30 and were immediately confused by the line/ordering process. The ordering line was the entire length of the restaurant and it did.not.move. There was an serious lack of crowd control and I'm pretty sure everyone was confused- several large parties in front of us left after 5-10 minutes of waiting. To complicate matters- the online ordering was "not available". We were close to leaving until the bartender saved the day and started taking drink orders from the line. We had the cinnamon roll, scone, best bird biscuit and corned beef bowl- all of the food was decently good- but certainly not worth the 45 minute wait. The unexpected mojitos were absolutely the best part of the experience. read more

Grub Durham - Raspberry scone. They ran out of donuts :( - Southern Near Me - Durham, North Carolina

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We ordered online and did pickup on a weekday morning. Ordering online was very easy. The parking lot is tiny and tight, so watch for people pulling in and out. It was a little confusing when I got there since there was a line in front of the window. I didn't know if they were ordering or picking up. I didn't receive any instructions by phone or email about notifying them when I got there. Another patron walked up and announced his name and got his order, so I did the same. We enjoyed our breakfast orders -- good, filling, and reasonably priced. I believe there is outdoor seating upstairs, at least there was before the pandemic. This isn't always the first place that comes to mind when we're hungry, plus it's not the closest to us, but we've had good experiences here all around. read more

Grub Durham - Cowgirl Bowl (cheese grits and brisket) - Southern Near Me - Durham, North Carolina

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Almost a top notch experience, but a few things could have been improved upon with the food. Each dish but one seemed to be just slightly off in a way that stood out compared to how good the rest of it was. First of all, love the design of this restaurant. From the physical beauty of it to how you order and refill drinks, gives it a great feel. The only thing, the bathroom door on the right sticks to the frame really badly! I had to tug my way out pretty hard, almost made a scene. To the food, my wife and I split a "best bird biscuit" because it looked and sounded so good. Ultimately, we came away disappointed by the VERY dry biscuit! Everything else on it, the chicken, pickles, honey... all worked wonders together, but the biscuit was dry and crumbly. I had the Pauli's pimento sandwich, and it was pretty good overall... but I feel like a different bread might have been better than a heavily grained bread. It muted the flavor of the pimento cheese and bacon a bit too much. The home chips it came with were perfection, as was the sweet tea. My wife's choice, the TREYmendous burger, was five star all the way. No complaints there, loved the combination of ground meats, you could really taste the short rib in the grind and it was well topped. Plus the home fries she got with it were golden and cooked just right. Overall, I recommend this place and would come back. A few tweaks could easily make it five stars. read more

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A very cute, renovated gas station. We pulled up at GRUB on a Sunday morning around 9:30, we initially thought people were waiting to be seated but there is a super cute walk up window where you order your food and pay before finding a place to sit. We sat on the lower patio, which was comfortably spaced for social distancing. We waited in line to order for about 20-30 min but only waited about 10 min for our food. When our food arrived it looked amazing, the food tasted fresh and not overly seasoned or salted. The biscuits were soft and grits hot! A perfect southern breakfast! read more

Grub Durham - Cowgirl bowl (brisket) - Southern Near Me - Durham, North Carolina

Came to Grub for the first time to celebrate my friend's birthday. Amidst the COVID pandemic, the restaurant closed its indoor seating area, but there were plenty of outdoor patio heaters set up to make the outdoor seating area more comfortable in the North Carolina winter weather. Ordering is set up around the corner of the restaurant; afterwards, servers bring your food to wherever you're seated. The pastrami sandwich I ordered on gluten-free bread tasted delicious! The bun was beautifully toasted, and the sweet beet relish that accompanied the pastrami really stood out in this dish. Unfortunately, considering how much food I got, I wasn't exactly sure why I was charged $16, though I didn't bother to make it a big deal. Overall, I'd recommend Grub for anyone who's looking for a fast-casual, sit-down restaurant. read more

Good food, lots of choices, plenty for the vegetarians in our family and a cool vibe--and they open early. Great Durham spot.

Cute place AMAZING food! I ordered Mama's big bird sandwich and sweet potato fries. The honey sriracha sauce was everything. The perfect blend of spicy and sweet. Best fried chicken I've had in a while and the sweet potato fries were sooo good! read more

Grub Durham - Mama's big bird sandwich and sweet potato fries. Best fried chicken I've had in a while and the sweet potato fries were sooo good! - Southern Near Me - Durham, North Carolina

I don't get it. The place was absolutely filthy, the food was sub-par at best, staff was rude, and I've never seen so many flies in my life. Between every bite, I was shooing the bugs off my plate. They allow animals which I can see that being a positive for some people but I'm completely repulsed by this. Getting there to park alone took 30 min. I was so disappointed and don't understand the higher ratings!! Ill also add I saw at least 3 other parties complaining that the order was wrong or that they completely forgot an order. No apologies issued to them! This didn't happen with our order but Inwas shocked at how many complaints I witnessed and not ONE apology from the staff. read more

We got lucky to get 2 seats at the bar on a busy Sunday morning, I was pleasantly surprised to get full service there. Great almond milk latte, Everything was so good and the guy at the bar helping us was great. I was happy they had a gluten free biscuit and the bacon and turkey sausage were both excellent! Great vibe read more

Grub Durham - Scrambled eggs, gluten free biscuit, cheese grits, bacon, strawberry jam - Southern Near Me - Durham, North Carolina

[[HIGHLIGHT]]The ambiance is lovely and the service is pretty good.[[ENDHIGHLIGHT]] I had the Best Bird Biscuit with the breakfast potatoes and the TREYmendous Burger. The burger was delicious, 9/10. The best bird biscuit wasn't my favorite ever, the biscuit was yummy but it was too soft and crumbly to be eaten with the chicken and bacon. Chicken was okay, not amazing but not bad. I really didn't enjoy the pickles that came with it though, they were a little too sweet for the rest of the meal but that may be just a preference. read more

Starting off with a few things, the food was really good. I got an egg salad sandwich and Brunswick stew. The service was nice and quick, and the ambience was very chill. The one problem is the line went out the door and we waited for 15 minutes but other than that I like that place. read more

Grub Durham - Egg salad sandwich with a side of Brunswick stew and homemade potato chips. - Southern Near Me - Durham, North Carolina

Our first visit. My husband and I had the west end grit breakfast bowl and the Rocket. Both meals were delicious! We also had a Mimosa which was not up to our specifications. We're not sure of the Champagne or sparkling wine used but it was not good! We will come back in spite of this mishap. My recommendation is try it! Very rustic atmosphere and I love the satellite music choice. read more

OVERALL/WHAT TO KNOW: -High quality and delicious classic foods in a welcoming atmosphere -They get very busy during peak meal times so be prepared to wait in line. -The majority of the seating is outdoor and shaded, but still pretty hot in the summer. -Will definitely come back to try their lunch/dinner menu if I'm ever in town again. ARRIVAL: -I read about this place on multiple different websites with lists of good places to eat and good places for breakfast in Durham. -My partner and I came here for a late breakfast on a Friday morning in early June. -It was surprisingly busy for a weekday morning. There was a line out the door of people waiting to order. I'm not sure if it's typical, but it seemed they were only doing counter service. -We only had to wait about 10-15 minutes before we got to the front of the line to order. They gave us a number at the counter which we took to our table inside. FOOD/DRINK: -I had the iced coffee, cinnamon bun, and the Buckster's Hash Bowl. My partner had the Rocket Breakfast plate. -The cinnamon buns were huge and perfect. They were fresh, warm, soft, sweet, and with just enough icing. Truly just right. I was only surprised by their size because the woman who took our order asked how many I wanted so I assumed they might be small and ordered two only to find that each was almost as big as a softball. -The Buckster's hash bowl was absolutely delicious. Potatoes were the lightly fried, crispy kind. The corned beef was extra savory, not too salty, and cut into nice bite sized chunks that spread its flavor through the whole dish. The green onions, cheese, and tomato's tied everything together by adding some extra flavor to the bites without corned beef and some moisture to the dish as a whole. I also appreciated that the cheese was layered throughout the bowl rather than just on top. I also got it with an egg on top (an optional addition). I felt it would not have been quite as good without the egg's yolk acting as a savory solvent to the whole mixture. SERVICE: -The woman who took our orders at the cash register was very friendly and efficient as was the person who brought our food to our table. -When we arrived, it seemed like they only did counter service, but later I thought I saw one of the servers taking orders so I'm not sure. -We were given our cinnamon rolls right when we ordered, but did not get any silverware or anything. We thought it would be messy to eat with our hands and there were no other staff around so we took it upon ourselves to take some silverware and napkins from the server station by the kitchen. ATMOSPHERE/LAYOUT: -We got a table inside with the air conditioning. The inside was laid out a lot like a classic diner. There were a handful of two-top tables and chairs, a couple booths, and a lunch counter. -There is lots of Durham specific decorations and natural light from the big windows. read more

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Such a cute place to dine in! I was in town to see my favorite team play (Go Duke) and my cousin's friend's girlfriend (that was a lot, lol) recommended that we try this place for brunch. I really loved the decor and look of the restaurant. It used to be a gas station. Order process: You wait in line to order, take a number and find seating. They will bring your food to you. I had the Maggie's Veggie Bowl, a sweet potato biscuit and mimosa. The portion size was great and although grits were a bit too thick, I really enjoyed the mixture of veggies with grits. The sweet potato biscuit was good as well. The meal was overall very filling. Everyone was friendly and the environment was extremely chill. I hope to return to Durham soon because I definitely want to visit this restaurant again and try other food items on the menu. Oh and parking is limited! read more

Grub Durham - Maggie's Veggie Bowl - Southern Near Me - Durham, North Carolina

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This place is really sweet! Extremely friendly crew and detail oriented menu and service only possible from a small business. Baked goods sell out early on weekend so get there early. read more

Grub Durham - Cold brew has ice from frozen coffee - Southern Near Me - Durham, North Carolina

Ate here for the first time for dinner. It was so delicious! I had the Pauli's pimento sandwich with Greek couscous. This was one of the best pimento sandwiches I've ever had. It was gooey and so yummy! I also had the blueberry cobbler milkshake that was awesome! It was pretty warm out, so we ate inside. This is just an order at the counter spot, and it was not very busy on a Tuesday night so our food came out very fast. They also have tacos on Tuesday nights. It has lots of nice outdoor seating, and a small parking lot. The bathroom has some fun, custom wallpaper about Durham. read more

Grub Durham - Southern Near Me - Durham, North Carolina

Delicious sandwich (had the Gobble Down Turkey and cranberry realish) and sides with a relaxing updated diner vibe. Generous portions at reasonable prices. Friendly and quick service. Definitely coming back to try other items. Also has an outdoor and rooftop seating area that looks darling. read more

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Popular local spot so we wanted to try it. The way it works is you order your food then you pick a table and they bring it you you. We got there before the crowd. The prices aren't bad and it was a pretty basic menu. It had the normal staple breakfasts and a big coffee selection. The ambiance was nice and the staff was friendly. read more

Grub Durham - Southern Near Me - Durham, North Carolina

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Great spot for lunch! Everything is homemade comfort goodness. It used to be an old gas station and re-purposed into a nifty place to eat and drink. I enjoy spots like this where instead of tearing down an old structure to put up a charmless building they renovate and use it for a different purpose. What once was a gas station is now a chill spot with a great vibe for food and drinks. There is outside front patio seating, and even cool rooftop seating. Very clean with nice decor. We found the service to be terrific, and the food was delicious and filling at a good price. Their house made potato chips with dip were so good, along with the pancakes and biscuit sandwiches. Small but nifty craft brews offered on tap. Drawbacks are the small parking lot with limited spots. Another is the awkward ordering setup. Waiting on a long line to order in a small space by the front door, then waiting at the table for the food is kind of odd. Just have someone come to the table and take the whole order at once? Miner complaints though, as overall this spot is a gem and worth a visit. I have heard they do a solid but crowded brunch on weekends. read more

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We came here for Brunch one Sunday. I wanted to try everything. However, I chose to go with a biscuit, wings and sweet potato fries. The biscuit was delicious but VERY crumbly. I couldn't hold and bite it how I wanted to. The bacon was cooked to perfection though. The wings had a great taste. I know they're smoked but I just wanted them to be cooked slightly longer to add a little crunch. The sweet potato fries were good but like other places, they were room temperature. I want mine freshly cooked and hot. I'm open to try the rest of the menu though. read more

Grub Durham - GRUB Smoked BBQ Wings - 8 Wings Best Bird Biscuit Sweet Potato Fries - Southern Near Me - Durham, North Carolina

Ever since I moved out of Durham 6 years ago, on my return trips, I have enjoyed checking out all the amazing new places that have sprung up over the years in Durham's thriving food scene. My friends introduced me to Grub on my most recent trip, and I was impressed! To find a trendy and solid restaurant in this neighborhood would have been shocking 6 years ago. I love Grub's traditional diner look inside that parallels its old gas station roots but with the added pop of color and modernity to make it fun and trendy. We went on a Sunday around 11am, and it was definitely crowded but not overwhelmingly so. We stood in line to order for about 10-15 minutes. The food service once we sat down was relatively quick. The menu variety was fantastic - something for everyone; from traditional breakfast plates with eggs/meat/pancakes to perfectly fried chicken biscuits, to various hash/grits bowls. I got the buckster's hash bowl, which was flavorful and filling! The prices were also very reasonable, especially compared to all the other hip and new restaurants in Durham. You definitely get your bang for your buck! read more

Grub Durham - Buckster's Hash Bowl - Southern Near Me - Durham, North Carolina

Every so often, I wish for stars and a half to submit a review. I need half a star better than I'm giving. Grub has a great feel but there are a few niggles for me. One is Parking. A royal PitA if you get my drift. And why start off the review? Because the parking conundrum is the introduction to the Grub experience. and the knock off of one star. So here's the thing. The reclamation of a gas station and turning it into a munch place is a great idea. But if you sell good food, count on being popular. And if you are popular, count on traffic needs in a car based town. Where to park is a big problem. The Grub lot is very small and as I figure it, only one way in for a fight for a few spaces. And if you mess up. and or need to leave, you will be hell bent to turn left on departure unless the traffic gods are lenient that day because you were a good tipper. It would have been nice to have rejigged the parking to accommodate the traffic flow or more cars in the current lot. Ok now on to the food. Breakfast. The best meal of the day. Grits bowl (Maggie's Veggie Bowl: 7.99 Stoneground cheddar grits, mushrooms, spinach, peppers and roasted corn )was on the savory end and I've had it twice. I wish they had used more of the ingredients in the description. It seemed mostly stoneground grits which were perfect and fat fluffy creamy in substance was particularly light on the mushrooms spinach peppers and roasted corn. For the coin spent, I definitely expected more. If I remember correctly, the biscuits were totally worth the carb hit. I had the feeling both times I visited, that the wait staff are still working the bugs out of their operation. The ambiance is hit and miss, IMHO. The hit is the variety of seating. Inside and Outside up and down. I imagine in winter, this will be a bit problematic as there is more of the outside and less of the in. So that's the miss. There is a soda fountain style bar which runs along almost the whole length of the restaurant, booths are parallel so inside does seat more than you think. The days I visited, they were busy both in and out...soooo.... The other thing that makes the 4th star hard to grant is the LINE TO ORDER. There is something about the process that seems a bit convoluted and messy. Maybe the idea of having a wait person go around and actually take your order would make for a much more pleasant experience. Why? No place to stand while waiting unless you huddle up or snake around through the door. Having grumped a little, I'll definitely be back. Good breakfasts are hard to find. Just hope the prices don't climb anytime soon. Will definitely try lunch next and see if I can crank up another star. read more

Grub Durham - Love the Digital Font, but strange choice for diner. - Southern Near Me - Durham, North Carolina

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I wish I had pictures of my food from this place!! But I don't but it was soo good but the best part THAT CARROT CAKE !!! Omg s/o to who I assume is the owner/manager may seem who told us it was home made freshly baked Carrot and double chocolate cake! I would just go back for that! That California sunrise mimosa was also very good! Loved it will be back! read more

Good fried mushroom sandwich (the "Townsend Bridge"). The soup was so so and the service questionable. All in all a good lunch though.

Vibe is great, food is great, rooftop patio is awesome. Business is largely mismanaged. The last 3 times I have been here over the past several months, the line is inexplicably long and time to order is extremely long. Like, it makes no sense, I don't understand why it takes 5 minutes per order to just place an order. The setup is order before sit down. Here is what needs to change. Problem 1. Menu's are not accessible to people waiting in line, leading to not getting a menu until it's your time to order, resulting in customer decision ordering delays (understandably). Fixes: 1. See model that Luna uses downtown. Ordering and pay before sit down for lunch. Menu is on the wall so everyone can see it. No awkward asking people to pass menu's around. The big open space near ordering with the photo is enough space to put the menu. Just do it. 2. Don't do order ahead. Use QR code's at tables for people to place their orders automatically AND pay. Post Covid, people are used to this. This brings your ordering labor to 0 since it shoots right to your POS. Have team members bring drinks and food right to table. Put a sign out front outside with a 'Order at Table, Seat Yourself' point upstairs or straight ahead for downstairs outdoor or inside. PS - Laminate the menu's they get super grubby in everyone's hands and begin to break down. Problem 2. No clear direction for a line. It is awkward and unnecessarily stressful to second guess, does the line wrap out the door? Should it wrap inside? Etc. Solve problem #1 and this is a non-issue. Problem 3. Person taking orders is also getting drinks. This massively adds to order time. Person taking orders, their goal should be lowest possible 'Time per order taken'. Fix: Doing drinks concurrently 2x's this time. Have a person bring drinks to the table within first couple minutes. Problem 4. Y'all haven't claimed this Yelp profile? Indicates modern systems and tech aversion which is indicative of these other system and process issues. Problem 5. Your POS system is straight out of the 90's. Better tools lead to better operations lead to better customer experiences. Also leads to more revenue and profits for owners. Also leads to busier business which is more hours for team members, and more team members. Fix: Setup a modern fast casual restaurant POS that has integrations with self service ordering systems, on demand delivery platforms, and inventory management systems, team shift management and payroll tools. Square Restaurants is a good solution. Problem 6. This is all unfortunate because the people are great, the place is awesome, food is wonderful. Your only hurting yourself by not allowing feedback from modern management tools and strategies. My guess is ownership is heavily involved in the business and are adverse to change 'because that's how they have always done things'. Don't let fear of change hold you back from always looking to improve your customer experience, employee experience, and business. (I wrote this entire thing in the time it took us to wait in line at 2:00 on a Saturday) read more

Good vibes? Check. Good food? Yep! Here's the breakdown: Grub is a counter service, and it's got your traditional southern American dishes. They serve breakfast until 3 p.m., have good booze options, and are one of the best exteriorly decorated spots in town. Dishes I had that were good: Grits bowl, burger and any of the salads. Definitely want to try the desserts sometime soon! They're still working out the kinks of a new restaurant, but I'm sure that won't keep people away. No matter when you go it's likely to be busy, so plan accordingly! And if you're lucky enough to nab a rooftop spot, don't let it go. read more