Really cute cafe/ upscale gift shop. I've only ordered variations on the cheddar biscuit breakfast sandwich. The biscuit is so flaky and crispy, and you can sub avocado if you don't want bacon. They have a number of other breakfast and lunch choices plus a coffee bar. They have a ton of cute gifts for all occasions and audiences from bath and beauty products to cookware and specialty foods plus a selection for baby and kids. read more

We have been at the previous P&O location and this location but had not ordered food here. Stopped by on a Saturday particularly to eat instead of shop. We got a cheddar biscuit with bacon and eggs, and my wife wanted the salmon bagel but they were out of bagels so they offered to make it on sourdough bread. We found a place in the seating area and waited for them to call our name. My biscuit was delicious and filling, and my wife's salmon was so large she ended up taking part of it go. Don't forget to poke around their retail area for gifts, cookbooks, wines and more. They also have occasional sales. It's now become a Durham institution. read more

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This place is sooooo cute!!! I had some extra time before my shift at the DPAC so I decided to walk around and explore. I came across Parker & Otis right when I decided that I wanted some coffee before heading to work. I'm so glad I went in! Such a cute and interesting shop with so much to look at! From chocolates, candy, to knick knacks - I lost track of time looking around! Everyone was so friendly. I then had an iced latte with pistachio syrup and almond milk and it was delicious! I also decided to grab a sandwich after seeing the menu. It was sooooo hard to choose from so many tasty looking options, but I went with the grilled cheese with bacon! I mean, who doesn't love bacon, right lol? The sour dough bread was amazing!!! I can't wait to go back and try more! read more

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I've been to Parker & Otis twice now. It is at Bay 4 in the American Tobacco Campus. It is a combination of a sandwich shop and a gift shop. You order at the counter and when your order is ready, your name is called. There is limited inside seating and courtyard seating. If there is a group inside, it gets very loud. I had No.28 both visits as I really love the combination of peanut butter, bananas, bacon and honey. I'm not sure why plastic wrap is used on each sandwich, as it seems wasteful as it is already wrapped. Each sandwich comes with a fortune cookie too. On my first visit I had a salad with corn and tomatoes that was delicious. I enjoyed both sandwiches too as I ordered it again. It is very messy so remember to get extra napkins. The gift shop is great, filled with NC items, books, stationery, puzzles, toys and so much more. The store is decorated well. Sometimes I wasn't sure what was decoration and what was for sale. read more

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A must visit! The mix of a coffee shop with a elevated Hallmark store. Stoped in just for a coffee and so glad I did. I tried the pistachio rose latte and it was out of this world! Along with a delicious cheddar biscuit. Seating inside to enjoy any goodies. read more

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I had no idea that P&O was a whole gift shop in addition to a cafe! I got the iced pistachio matcha latte, which was a subpar matcha latte tbh. The pistachio essence was strong, but I couldn't taste matcha at all. So this review should be 3 stars, but I love the American Tobacco Campus' ambiance so much that I will bump it up haha. It could totally be possible that their coffee is much better, and the sandwiches I've had from here the past were pretty good. Service was fast & friendly. There's free nearby parking in City of Durham garages on the weekends and after 7pm on weekdays; I think ATC's garages are also free on weekends or for 2 hrs on weekdays. 6.5/10 would maybe recommend! read more

Parker & Otis - Iced pistachio matcha latte - Specialty Food Near Me - Durham, North Carolina

Please return to your original business motto when you were at the the other location. I brought my elderly parents there last Friday. We were so looking forward to a great treat but left disappointed. Your cafe is super cute but not the same. Your menu has changed and no blueberry pancakes and no customer service. Your business seems to overcharge and give people to go orders. No refills on coffee is ridiculous. I feel that the company is trying to cut corners to make a profit. The items we ordered tasted good. Two cheddar biscuit sandwiches and the tortilla breakfast, { very small tortilla breakfast portion} but 45 dollars with 3 coffees and no refills. No cozy feeling here anymore. We will not drive 45 minutes to P and O again. You lost some long time customers. Hope this lands as constructive criticism. read more

Sandwiches were amazing. Service was very good. Very clean facilities. We will return.

Delicious sandwiches, friendly staff, and awesome vibes inside this knickknack store/sandwich shop!! Stopped by on our way to tour Duke and it was exactly what we needed. It is located inside the American Tobacco district of Durham which is filled with local shops and restaurants. This place is well worth your money, packing your sandwiches with a more than generous portion of meat. My favorite was the No. 17 with the olive tapenade bringing such diverse flavors into sandwich. I also tried the No. 22 however found it to almost have 'too much' meat, taking away from the flavor of the avocado. I am already looking forward to coming back, this would be an awesome place to take visitors out for a quick yet yummy lunch! read more

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That was the best sandwich I had in a very long time!! Simply delicious! A must repeat treat!!! All within a great atmosphere!

I have actually been looking for a sandwich shop in this area with the gas station/convenience store vibe and I was so delighted to find this place. It is everything you want a sandwich shop to look like. There is a fridge full of different drinks and sides they make fresh, walls of candies and chocolates, and a whole store of items on the other side. You can find all types of unique and international chocolates and they even had a window of baked goods that were actually plush toys. There are multiples lines to jump in and order sandwiches from. You can also build your own sandwich which I did. The staff is nice and it didn't take long for my name to be called. There is no indoor seating but there is plenty of outdoor seating and the area is very cute. I built a nice fat turkey sandwich with jam, cheese, avocado, herb dressing, and more and had it hot on sourdough bread. It was so satisfying. The corn salad was also super refreshing and yummy. I definitely love this place. You can't go wrong. read more

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I adore Parker & Otis. This is always one of my MUST VISITS when I come to Durham & I've been a patron for years even when they were in their old location. It's a quick counter order for really delicious & creative coffee options (and they use pebble ice!) They have a good variety of sandwiches on their menu and none of the food ever disappoints, but their pimento cheese is one of my favorites around. An added bonus is the atmosphere with the gift shop that is full of exciting options for any type of gift you need to pull together. read more

Parker & Otis - Grilled Pimento Cheese BLT - Specialty Food Near Me - Durham, North Carolina

Great quality stuff at not-so-cheap prices, but all good quality and very unique. That goes for the insanely good sandwiches I've had. If you want quality lunch or an interesting gift for someone who's worth the few extra bucks, P&O is it. Local woman owns this and a couple other businesses and is known as a employee-focused employer. Guess that's why staff always seems so pleasant. Oh, grab a container of the corn salad thing in the fridge--super summer yum read more

very cute gift shop and sandwich counter. I stopped in to pick up lunch before a flight and they have a wide selection of sandwiches, coffee, tea to order, and a bigger shop with wine, gifts, chocolate, etc. I got the turkey/havarti cheese/avocado one on sourdough and it was good. I'd stop here again if I was in the area. the whole little shop center and courtyard here is very pretty. read more

If you want a sandwich in Durham this is your place! Plus it's a HUGE sandwich! They do not skimp on the toppings! Saw all the yummy reviews on Yelp and decided I needed to try this place out while in town. I had the 25 which is the pepper jelly Turkey sandwich. I got it on sourdough and added tomato and it was delicious! Super generous size and the other half was great for breakfast the next morning. My husband enjoyed his roast beef sandwich and the cheerwine and chips were all yummy. Nice customer service and I wish I lived there bc I would be hitting up this place for sandwiches all the time! read more

Parker & Otis - Turkey & Foster's 7 Pepper Jelly-so good!!! - Specialty Food Near Me - Durham, North Carolina

Love this place! My friend and I tried the chicken salad sandwich and the white bean salad sandwich with turkey added. Both were good and super filling. The chicken salad definitely tastes a bit mustardy so if you don't like mustard maybe avoid it. The store they have inside is cute with little gifty items and it's right on the American tobacco campus so a super nice spot to eat outside. read more

Parker & Otis - Specialty Food Near Me - Durham, North Carolina

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Phenomenal experience since this was my first time eating there. The food was cooked too perfection seasoned will pass perfection. The wait staff was simply amazing. I will say if you go there for lunch it can be very busy but well worth the wait in line. I was there with my office associates and my Director. We all had a great time. And left with bellies, full. Also left with our heart and soul filled with great joy and laughter. The restaurant was very energetic and filled with beautiful decor and paintings read more

Great location and friendly service. The food was very good. I had a blt and a coke. About $14. No sides included. The sandwich was very good but that price is a bit high for what you get. I guess the location is the main factor. The store attached had some interesting and eclectic offerings. You order at the counter, wait for your name to be called then take your food outside or back to your office. It is very convenient. My office is in the tobacco warehouse building so it's one of the places to grab lunch that's close. read more

Parker & Otis - Veggie sandwich - Specialty Food Near Me - Durham, North Carolina

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Breakfast Biscuit was huge and delicious. The inside of Parker and Otis is always so fun and plenty of things to buy. I've also tried their sandwiches which are good. Ordered ahead so service was quick but courteous. read more

Parker & Otis - Breakfast Biscuit BLT - Specialty Food Near Me - Durham, North Carolina

super cute mix between bookstore, knick knacks and cafe. Cafe offerings mostly salad and sandwiches. The sandwiches are creative ... I had to get No 28 - peanut butter, bacon, banana and honey on a toasted sourdough. Delicious! The store itself is bright and colorful, well light, eye catching displays and variety of goods. Would love to visit again when I'm back in town read more

Parker & Otis - Specialty Food Near Me - Durham, North Carolina

It was my first time at the American Tobacco Campus and overall, I just love this place. Parker and Otis has such a great location within the campus and it was a beautiful day, so I sat outside. I wanted to try something different, so I got the Turkey and Pepper Jelly sandwich and it was delicious. I've never had pepper jelly on and sandwich and the "herb spread" seemed like a dip smeared on but it complimented the pepper jelly well. The salted honey pistachio latte was phenomenal. If I come back to Durham again soon, I would absolutely bring friends back here! On top of having a great deli and cafe, the store items were great. You could come here and find gifts for anyone of any age and they had very unique options to choose from. What a cool little place! read more

Parker & Otis - View from the outside - Specialty Food Near Me - Durham, North Carolina

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I have always loved Parker & Otis, but sadly haven't been in years. We had the opportunity to check it out at it's new location. Happy to say- I still LOVE it. Every part of the place is inviting! We all ordered sandwiches for lunch. I ordered the #26 the turkey and stonewall kitchen mango chutney. It was so so good. And I was happy that I was given extra napkins because the sandwich was full of goodness. I also ordered an Americano and it was perfect. After we ate our lunches outside we came back to look around the cute shop. I couldn't help buying a few toffees as a treat for the ride home. I hope I get to come back soon! read more

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Incredible sandwiches and friendly staff, but 4 stars rather than 5 for the unpredictable wait times My go-to is always the #26, but I have yet to try one that I do not love. There is a cute stationary/book/goodies store attached which is perfect for browsing while you wait for your order. If you go during lunch rush, plan for about a 15-25 minute wait or order online ahead of time! There is cute and ample outdoor seating to enjoy as well! read more

Parker & Otis - #26 - Specialty Food Near Me - Durham, North Carolina

If you enjoy sandwiches, Parker & Otis is for you. Parker & Otis is a bit hard to find if you don't park in the nearest parking garage, but it's well-located. And if you want to sit outside, they are connected to a covered area with a number of picnic tables. I enjoyed the tacos, but they were small! So keep that in mind as you order! read more

Parker & Otis - Specialty Food Near Me - Durham, North Carolina

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This place is amazing, it has a little bit of everything. In the ready-made case they have a green dip that is to die for. Put it on a bagel with some smoked salmon and it's the best thing ever. Also an amazing spot to find random gifts for housewarming, teachers, yourself! read more

Solid sandwich spot in downtown Durham with a very cool book/gift area. I got the No. 17 with salami, mortadella and provolone and it did NOT disappoint. Worth the $$! read more

Parker & Otis - No. 17 Salami, Mortadella, and Provolone with red onion, lettuce, tomato, mayo, and olive tapenade on toasted sourdough for $12.99 - Specialty Food Near Me - Durham, North Carolina

Great sandwiches. Big! Expensive tho. It is located in a quirky store in a pedestrian area. There are nice benches and tables outside for sitting. Service was friendly enough. Did I mention it was expensive? We paid as much for our three sandwiches at lunch as we did for our dinner the same night. A solution which allows you to get the good sandwich at a good price... order one and split it. read more

Parker & Otis is the best takeout near my apartment. The sandwiches are huge, and the quality is fantastic. I've gone multiple times in the same weekend and have to now restrain myself to once a week. I've tried three different sandwiches, and each one was loaded with meat, cheese, and toppings. The veggies are incredibly fresh, and every sandwich looks beautiful. They provide a very moderate amount of condiments so ask for light if you prefer light! I always pre-order and then pick up my sandwiches, and I wish they had a pick up area so I didn't have to wait in line pick my sandwich up. But the staff is nice so it's fine. Last time I even found some smarties in my take out order, which was cute. I wish they had a rewards program, but that's only because I'm hooked. Great place, great location! read more

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Solid spot in Brightleaf! Sandwiches and breakfast items are consistent and delicious. I most recently had the PB&B&B - extra B is for BACON! It was delightful. The coleslaw is not overly mayo-ed and refreshing. The service is prompt and the outdoor patio is perfect on a beautiful day. I also opted for a rose cardamom latte with almond milk and it was lovely and well crafted. The shop/market inside is a perfect place to find a gift, shop local, or just get lost for hours. From bin candy, to fun greeting cards, to kitchen items to local beers, I am a fan. There are even cute enamel pins/buttons for collectors out there! Overall, this spot is a great place to grab a sandwich, a cup of coffee, and have great conversations with friends! Unassuming and friendly, I don't think you can go wrong here! read more

Parker & Otis - no. 28 - Peanut Butter , Bacon And Banana Panini - Specialty Food Near Me - Durham, North Carolina

Good vibes! Lots of cute stuff! Something for everyone! And a cute seating area and cafe as well! Fun rainy day activity!

Cute place in the American Tobacco Historic site. After walking around I wanted to sit down and eat but not outside but indoor where AC is plenty. After I passed the highly rated Boricua Soul because they don't have have indoor seating I walked across the way. At first I thought it was just a knit knack store but to my surprise it has also a little food section. I was so happy since I want to cool down and I am hungry. I ordered a simple BLT and they were very generous with the bacon! I also got a side Greek salad and a can of local brew and I was good to go! read more

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The little sandwich shop/retail shop has many sandwich and coffee options. There are seating inside and out. The ambience is cute. Staff was friendly and answered my questions. read more

Such a cool little shop and great food! My friend and I came here for an afternoon lunch and it was definitely busy. You walk in and there's a shop area, and then there's a little deli. They have a sandwich menu, but also have some really great looking salads in their deli window. You can order a sandwich that comes with coleslaw, or you can order a combination of salads as a meal also. It was a SUPER hot day, but I don't know, I was just craving a good grilled cheese and tomato soup! Luckily we were eating inside so I wasn't melting (no pun intended). Everything turned out great! I wish the tomato soup had been more of a creamy tomato soup, but it was still very tasty. It's fun that before/after your meal you can walk around and look at the little knick-knacks. read more

Stopped by here to grab some gifts for a family gathering. The staff was super helpful and gave me some great ideas. Will definitely be back. read more

Their chai lattes are delicious (try getting it with pumpkin!!) & they're always kind and helpful, even to the dozens of high school students on campus at lunchtime. The non-cafe part of the store has cute novelty gift options, but they're very overpriced. I've gotten some cute NC-themed postcards and gifts that I love! read more

Parker & Otis - Cute postcards I got at P&O and sent to family around the country (I love snail mail!) - Specialty Food Near Me - Durham, North Carolina

Very cute cafe in a bookstore! I recommend stopping in. They mostly have sandwiches and lunch items and typical cafe drinks. You can shop around as you wait for your order to be ready and you can find a lot of cute things. read more

The cutest shop ever. I love the food, especially during the holidays. I recommend watching the tower lighting, in December, and enjoying some hot cocoa from here. The service is great! I love the atmosphere, it is so cute and contains very nice items, that make great presents. read more

Tried this place for the first time and was decently pleased. I loved all the little Knick-knacks that are available for purchase. When you first arrive, it's a bit confusing of what to do to order breakfast/lunch. We walked the entire length of the store and back before we finally realized we were supposed to order at the middle register. I got the Broccoli and Tomato Scramble (swapping the toast for their house-made cheddar biscuit) and the husband got the BLT. You then seat yourself and they will bring your food out and call your name. I was decently satisfied with my breakfast. Plenty of eggs and loved the veggies! I tried both strawberry jam and blueberry jam with the biscuit. It was pretty good, but not spectacular. Husband liked his BLT, but was surprised to find the egg comes on the sandwich, not on the side. Just a heads up. read more

Parker & Otis - Specialty Food Near Me - Durham, North Carolina

I can never tell whether the sandwiches at Parker & Otis are overpriced but I keep finding myself back here every week for an expertly crafted roast beef with horseradish or Turkey breast with red pepper jelly. $10 for a sandwich is kind of a lot but like, they are tight . The sandwiches are simple and straightforward and will frustrate you at your inability to make anything that tastes as good with whatever you have in your fridge. These are my secret weapon on overnight hiking trips - they keep super well in a lunchbox and are a treat out in the mountains. read more

I looovvveee Parker & Otis! I chose this place because my friend was in town and we wanted Breakfast in Durham. My friend Had already tried but this was my first time. It's like walking into an amazing bookstore, slash food place and just everything store and I absolutely loved. I ordered the BLT and my friend had something different. I paid about $16 for everything and we also ordered coffee + lattes. The atmosphere was so nice. I love the wall decor in the dining area my favorite was the clocks. The bathroom was really clean and gender neutral which is great. The parking is a lot reasonable I was able to find a park at the front of the store you do have to pay. The sad part I ended up getting a ticket because the guy that gave me the ticket didn't look at my tags right. So I am in the process of disputing it now. So beware. The place has really big windows which is good for natural lighting. They also have a great selection of wine. Overall nice store and I have been telling people about it since the day I went. read more

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