Store #10805 7170 DAY CREEK BLVD., RANCHO CUCAMONGA, CA…read more91739 DARIN would like to go extra miles for customers. He is very patient and polite. We appreciate his help. 3/15 Sunday 5:30 PM.

This CVS Pharmacy experience was bad, really bad…read more After being rear ended in a car accident, I was rocked. I was in pain and my neck was crazy stiff and shoulder was hurting. I could not lay down comfortably nor sleep. So when the awesome Dr Cho at Haven Urgent Care took such good care of me and prescribed 2 medications via this adjacent CVS, I showed up after the 45 minutes to a horror show. The other reviews about the totally mean spirited and just stupid Pharmacy Manager Hien Nguyen are spot on and dead on balls accurate( " My Cousin Vinny"). I was next in line and had been waiting 11 minutes when Ms Nguyen smiled and vigorously waved to the lady behind me and said " Come on up". I figured maybe a quick hello but she went on to tell her friend about her pregnancy and just about everything under the sun - 27 minutes. Ms Nguyen would look over at me every 3-4 minutes but .. nothing! Not a word not be right with you.. not sorry I did this...! Finally another lady came up to help and things went further south. I showed her my id with my birth date and also offered my SS number so she could quickly look up my DOD benefits card. She just declined and said " No, can't do this." Go sit on that chair( no please) and we will call you. Please note this was maybe 47 minutes waiting in line and I was in excruciating pain... Finally after another 12 minutes, I just got up and left. I did take a photo of these two ladies. I did tell the Store Manager who seemed to have dealt with these complaints prior...I called CVS customer care the next day. They took the details and apologized. I just did a 5 star review for a CVS in New Hyde Park, Long Island NY. This was at the other end of the spectrum. My advice - find a different pharmacy other than the CVS on Haven just north of Foothill Blvd.

Didn't want to visit this CVS under the circumstances of buying meds to get better. Must be a lot…read moreof people getting sick, because the items were barely stocked or completely gone. I didn't really walk the entire store, because I knew what I wanted and wanted to get it and leave. Used my favorite thing....Self Checkout, and was on my way.

Been coming to this CVS location for a while now since it's conveniently located Day Creek Blvd…read moreand Baseline Rd in the same shopping center as Stater Bro, Jersey Mike's and more businesses. The store is newer plus very organized and clean inside with plenty of parking outside. I always have a great experience when shopping here. The employees are very helpful especially when I have questions. I recently came here to purchase cough medication / drops and they helped me decide what to purchase. I signed up for their rewards programs which gives you great rewards and coupons. Definitely recommend this location.

this is a detailed message coming from an Instacart shopper as well as a retail employee who works…read moreas a cashier; as I walked into complete my order at 11:50 PM. The store closed at 12 both the store attendance (cashier) and the manager juju were extremely hostile upon entry only for the fact they close in 10 minutes. I understand you're upset at that but you should be more excited to finish with your customers to clock out at 12. (didn't even let me finish shopping a 3 item order) You work in the service industry not for yourself. I said I would contact corporate, but I need their number so if you guys try and go in there, but they are extremely rude.

Great staff, very helpful…read more It's so obvious this pharmacy is short staffed, they obviously over worked and running, not walking, back and forth. CVS corporate should increase the staff in this store.

Everything, and I will miss them very much!! They were always so welcoming, and they knew your…read morename, as if you had been friends for years.

7-9-25: Andrew, pharmacy employee and Lynn, pharmacist are incredibly unprofessional. Andrew…read morepurposely hung up on me when I was trying to get clarification on my prescriptions being transferred. They are both loosing their jobs and stated that they don't care how they treat customers at this point.

Came to the Rancho Cucamonga Walmart to see if they had Pokemon cards - gotta catch em all! Sadly…read moreno, drops are Thursday/Friday at this one. I found out this store sells them in electronics. I went back there but no one was working there. However, I noticed they were having a meeting by jewelry. I rang the buzzer for help and had to do it 3x before someone came. I'll try them again and hopefully get better assistance next time.

The cashier stole my expensive items. I asked security to check. They said I left with my bags…read more They could see the cashier from the right angle- she knew what she was doing! Avoid this store if you can.

The ladies were great in helping me scan and get my photos done even though they were getting ready…read moreto close. Great service, and my mission was accomplished even though the Kyoss machine said photos would be ready tomorrow at 8 am. The super ladies printed them right away. I give you a thumbs up and a10! Thank you.

Alex at the photo center was great!…read more Photos were fresh, printed ready to go! He cut them down to the 4x4 size we ordered! Thank you so much for that. He hit all the steps of service; friendly, fast, and professional! I've been using photo picta app since I've learned about it and this is my third time using it! Honestly, very cheap and a great service to have photos in physical form again! Thank you Walgreens for partnering with this ap to make printed photos cool again!!

The cashier came n helped me get my cream an find my lipstick.. I had a discount card for CVS from…read moreKaiser but wasn't activated.. she helped me activate it and was so nice and patient !! Her cashier # is 0589315 since I didn't get her name ... Please give her a compliment from this older lady that needed help !! !!! We normally go to the CVS on Haven but she changed my mind !!

When I tell y'all the cashier that helped me, was determined to get me what I was trying to buy. I…read morehad 2 coupons, 20% off and 40% off a full price item. I need more Castile Soap and since it wasn't on sale, the coupons should work.....NOT! The item ended up being discontinued so it was coming up at a cheaper price. I'm standing at the self checkout, looking like I'm going through a "user error" moment, so she asks if I need help and comes over to assist me. She tells me why my coupons weren't working, and works her magic somehow, and I ended up paying $1.50 for the soap, original price $5.38, discontinued price $4 something. I was all smiles and appreciated her helping me me.

They have a ton of Clearance items in practically every. I found a few things I wanted, especially…read moresome Blackout curtains. Items ranged from 15%-70% off. The cashier that rung up my items was friendly and was asking about the clearance liquor I was getting. I told him I didn't know if it was good, but it has 11% ABV, so so let's see what it do! Lol! Naturally the floor associates don't speak and will avoid eye contact, to prevent being asked for assistance. I was thinking to myself.....Little do y'all know, I don't even like people, and will walk this entire store twice, before I ask any of yall for assistance.

Probably the worst Target I've been to. Everything was fine and dandy when we went around to look…read morefor our items, because staff was no where to be found. Once we went to check out, the Target worker held our face serum bottle in his hand and placed it in a random item behind the register. We stood in the self check out, waiting for him to give it to us so we can cash out and leave. He proceeds to talk to his coworker about an NBA game happening tonight, while we were staring at him. When we asked him where's our face serum? A female worker walks by and says "I'm looking for it" in a very rude way. I'm confused because the guy talking about the NBA game literally has it. He also said "yeah, she's looking for it" but we kept saying "you have it in your hand. That's what she's looking for." Then he says "oh... here". My fiancé had to tell him to tell the female worker to stop looking because he had it. Then he says, "oh yeah... hey..." Ridiculous. Our items ended up beeping at the front entrance because the security tag was still on the skirt I bought. We went back to ask the Target employees to take it off, but they asked me "what can we help you with?" Did the not see us alert the front entrance? She checked my receipt, then took off the tag. When I told her to keep the clothes hanger, she made me put it back instead of taking it for me. It's all the tiny things adding up, that had made this a frustrating target trip. These workers don't seem to care about customer service at all. They are distracted, rude, and carefree. If I don't need to come here, the I won't be visiting.

If I could put zero stars I would for the pharmacy! I recently transferred all my prescriptions and…read moreit's been a nightmare trying to actually get a person on the phone! All they do is pick up without saying anything! You go to pick up meds and it doesn't matter if your in the drive through or go inside to get it you will be waiting an hour! I've updated my insurance with them 5 times now and every time I get a notification it's ready it has tone wrong insurance and is making me pay full price! I don't understand how an establishment can be so unorganized it's is actually crazy to Me. I'll be changing pharmacy's as soon as I pick up this last prescription

The ladies there are just so very nice. I love going there you get that good vibe you know and good…read morecustomer service.

Was CVS in Upland robbed last night? Honestly - it is the only thing I can think of to explain the…read moresituation and unhinged "team members" I encountered last night and was harassed and threatened by. After being released from the San Antonio Regional Hospital ER after four hours and in a tremendous amount of pain, I was informed that my prescriptions were sent to the CVS at 100 W Foothill Blvd, located a block or two from the hospital. I was relieved to start my healing process and go home after a long day. I arrive at the CVS around 8:45pm and I walk up to the entrance and notice the automatic doors do not open. I look in and see the doors are locked, lights are on and then happen to notice a scribbled, unprofessional sign with no explanation, which read (pic attached): WE ARE CLOSE FOR TILL 9:45 MAYBE. Confused by this and also trying to ascertain more information as I was not there to shop in the store but pick up a prescription and happy to pay cash, if necessary, I politely knocked on the glass and was met with: "CAN'T YOU READ THE SIGN," in a threatening/yelling manner from an employee in a red CVS shirt with long gray hair. Immediately taken aback, I said "yes, I am just here to pick up a prescription not to shop. I am in a lot of pain, just out of the ER." (literally wearing my Hospital ID Bracelet, with a bandaged foot and my left arm wrapped where they drew blood). Hoping for some empathy and to talk with pharmacist for a solution - (could they move my prescription to another pharmacy? Somehow get them from the pharmacist with cash?) instead, another younger more disheveled employee came over and said, "CAN'T YOU READ THE FUCKING SIGN?" Our network is down; we cannot help you. We are trying to get it back up, but we do not know. Go somewhere else." I am stunned at this point - and said "I CAN'T GO SOMEWHERE else because the prescription was sent here. So, I knocked on the glass again to be yelled at "We can't help your - our systems are down." I said, "I understand, sorry to hear that, but I need to figure out a solution for my prescription." At this point, more profanity was thrown at me. I then went back to my car and began to research other 24-hour pharmacies in the area - and unfortunately, since covid - most of those are no longer open 24/7. So, I called San Antonio Regional Hospital ER and spoke with a nurse there, told her the story - SHE WAS STUNNED BY THIS - and I recommended that she not send prescriptions to this facility tonight and maybe consider permanently avoiding this unprofessional/poorly run establishment. She then had them sent to my regular pharmacy to pick up in the morning at 10am. It sucks, I lost about 12 hours of starting the healing process, barely slept last night without the pain meds but back home in Rancho Cucamonga, I will go to my regular CVS. I plan to relay them this disgusting story as well. How corporate responds to this is going to be telling. I understand - things happen. Technology is going out but there should be a plan. There should be a manager on site talking to customers. There should be more than a poorly written sign with no information on it. There should be phone calls or a message to the local hospitals to not prescribe medicine there if they are having tech issues and unable to meet this need. There should be proper training in customer service in the event of an outage like this. Which made me think - maybe these WERE NOT EMPLOYEES? Because there is no way a CVS employee would treat their customers with such disdain and anger. Was the place Robbed on Friday night? That is the only reasonable explanation I can think of for my treatment last night. I am going to be contacting corporate and the BBB etc., I hope these "employees" get proper training...or become ex-employees. But UPLAND CVS, you have lost a customer for life. And how corporate CVS responds to this - will determine whether I ever step foot in another CVS again. And to the two front-line staff working last night - all I can say is shame on you.

The store was clean, but the cashier was kind of rude. She didn't say anything overly offensive,…read morebut just was very short with me.