Definitely one of the best burgers around. Fries are good too! Worth a shot if you like burgers!

Tried out this place while in town and I was impressed, the food was excellent and service from the teens that night was top notch! We ordered the fried pickles and two burgers, the flavor and quality hit the spot!!! Awesome they offer lettuce buns and gluten free options for if you have certain health habits. When we ordered fried pickles, they said they had run out of fried pickles for the day. We were disappointed because that's the reason we had come here but the staff found a solution by agreeing to use the pickles used for hamburger toppings to make us the appetizer. The extra effort and attentiveness and good attitude from the staff made our evening!! The Place had such a good menu and the food we ate was mouthwatering. Would recommend for a good meal to anyone. read more

Fantastic food. The service was friendly and helpful. We had a great meal. I a glad we found this place. I asked Google "Where can I find a great burger near me". This was an excellent result. read more

Food was great, service was excellent, but above all, Emily was happy, enthusiastic and went out of her way when I was an idiot and dumped my Coca-cola and a clean table. She also explained as many items as I desired before ordering. W O W !!! BBQ Burger, Daddy Fries and a side salad... Yum! read more

We're in Franklin for the holiday weekend and decided to check yelp for some restaurant recommendations. We wanted something simple, quick and affordable, so after reading some reviews we decided to give Ground a try. The food was great and the prices are pretty reasonable for the times. The portions are huge! Our party all had burgers and we all really enjoyed them. My personal favorite was the sweet potato fries. They're served with cold apple butter and it's the most unique and delicious combination. Highly recommend. What really stood out to us was the customer service. The employees were fabulous. We weren't sure how the ordering system worked and they were quick to help and give recommendations. Definitely give this place a try. read more

If you don't mind waiting 20 minutes for a chicken sandwich, while four other people who ordered after you have already received their food I guess the place isn't too bad. I wouldn't suggest a chicken sandwich though it's not very good and the chicken is very dried out. read more

Amazing food as always but had to leave a review for the 2 people working tonight. We came in at 6pm and we're greeted right away but the friendly female that was cooking. There was a gentleman there with her there as well that was also very kind. Such a great experience with the amazing food and their positive attitudes! read more

Great food! Everything is fresh and tasty!! Everything we saw that was prepared for dine in service looked fantastic, salads, and the foot long chili dog looked incredible!! Give these folks a try!! read more

Really good burgers and fries. Fresh and reasonably priced. Clean and lots of parking. Very consistent. Menu has lots of variety.

Guy was slammed when we came in. But greeted us and said he'd get to us ASAP. Ordered within few minutes and food came out quick too. Burgers very flavorful and the hand cut fries are great! Had the Jordan's Sweet & Smoky BBQ Burger and the Black n Blue. We liked them both! See you soon! read more

Great burger joint , definitely a new age burger joint with some classics diner feel. Burgers are flat top grilled and cooked perfectly. A good medium. Their fries are great as well but might be too peppery for some. Dipped in their house made spicy ranch it's awesome. Overall will return read more

Ground Restaurant - American Near Me - Franklin, Tennessee

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I'm glad my colleagues suggested this place. I had a bad craving for burgers today and our usual togo burger places are either Drake's or Five guys. Someone said Ground and everyone started getting excited. Me being new to this place made a mental to go here if we couldn't make it today. I got the spicy burger and I loved it. It's not that spicy and the patty was perfect. This is my second favorite burger joint after Drake's now. The fries were okay. I'll try the baked potato next time because my colleagues spoke very highly of it. Get there before 11 or sharp 11. By the time we were done with our meal, this place was packed. And I really wish you guys had the milkshakes available today. read more

Ground Restaurant - Four alarm fire - single & fries - American Near Me - Franklin, Tennessee

Amazing. If you want Franklin's best burger, ask for Ray! She is a gem and brings great food and m atmosphere. 5/5.

Not a table service place...sort of like Five Guys. Friendly staff. Food comes quick and is hot. Ok for quick-ish lunch.

Place was not clean, food on tables and chairs. Trash can/tray return area had mustard and ketchup all over counter. The kiosk where you order had hand prints and dirt all over it. The drinks are about 6 oz cups and cost $3, so unless you are dining in drinks are not worth it. The burgers are frozen patties like you buy at Sam's club and Kroger. A lot of room for improvement. I was going to check their health certificate to see what kind of score Franklin gave them, but it wasn't anywhere to be found. First impressions are everything and sorry to say we won't be back. To answer the owner's remarks, anyone can look at my reviews and I give plenty of praise where it is deserved. There was no slander here. My only regret was not providing pictures/video of what we witnessed. Hindsight being 20/20 I sure would have. To say someone has slandered you and then wishing them a good rest of their weekend, pretty much says it all. read more

So the food here is amazing...if you're looking for atmosphere...it's a great place for a quick lunch or dinner. So this is a dream for people that don't like to interact. Order at the kiosk and they text you when your food is ready. Got love it. Burgers were amazing and my wife had chicken tenders. Everything is fresh, made to order and it shows. Everything we had was delish! read more

It's a burger. That's it. Nothing special or fancy or good. Had a better burger at McDonalds. Would I go back-no read more

Today 5/5/21 is my first time here ! Gotta say I love it ! The burger is very well seasoned and cooked perfectly I got the sweet potato fries and they are also cooked perfectly . The dip that goes with the fries is fantastic ! The staff is genuine and it's just an over all great experience I will definitely be back ! read more

Ground Restaurant - Great burger !!!! Well seasoned !!! - American Near Me - Franklin, Tennessee

Quick update to my original review: someone from the restaurant read and replied to my review. They seemed genuinely concerned about addressing both compliments and complaints. They not only addressed issues but offered explanations. Furthermore, they asked questions, indicative of really wanting to improve and be the best they can be. I know that Yelp is primarily for patrons, and I know owners/managers shouldn't obsess over Yelp reviews, but I REALLY appreciate when a restaurant at least reads reviews from time to time and tries to improve. Many kudos!! Side note: I read through some other reviews and see that they are cognizant and attentive in regards to allergies. More kudos!! read more

Food, location, and staffing were good, but the overall inside and outside seating area was dirty. It was not crowded the day we visited and I was very surprised by the lack of attention that was given to the dining areas - read more

Strip mall restaurant but a really good burger. They have sweet potato fries too. I would eat here again.

Update to my previous thread: when I went to wash my hands, the toilet had overflowed and it was all over the bathroom floor... It was a busy time for the business and I think the staff was looking into getting the toilet addressed. As I mentioned before, the food is really good and I do recommend trying it out! read more

I had the best burger and natural cut fries here. It's a nice small restaurant with big flavors. We self-ordered our meal through the kiosk and shortly after received our meal. If you're in the area and looking for a great burger, eat here! read more

Ground Restaurant - Sweet and Smokey BBQ burger (front) Hot and spicy chicken sandwich (back) - American Near Me - Franklin, Tennessee

Ground was highly recommended to me, glad I listened. Picked up lunch for 8 for a business meeting and everyone was wanting to know where the food came from. read more

This place is definitely a solid place for a hamburger. Pretty good value as I did the build your own burger. This includes any toppings of your choice! I did the cheddar cheese, lettuce, bacon, caramelized onions, and avocado! All of this for $11 and it included a large portion of fries. Overall, good value for a pretty good burger! Have been here twice and would definitely come back again. Also, if you get a drink, it comes in a plastic reusable cup that you can keep which is a nice touch! read more

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The Ground has good hamburgers but also has very good shrimp poboys. We go to The Ground Restaurant at least once or twice a month to get their shrimp poboys. read more

Really good fast casual place. Burger was great and the fries were fantastic! Friendly and welcoming service too. Prices are reasonable

The burger patty itself was tasty. $3 for a gluten free bun is a bit overkill. We added avocado to a caesar salad and it was black, brown and inedible. read more

Ordered take out to go and I really don't get the hype over this place. It's an alright burger, but there are plenty of other burger joints in the area that have this place beat. They have healthier burger options which is a plus and Great customer service! read more

Ground Restaurant - American Near Me - Franklin, Tennessee

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Burgers were delicious! Mushrooms and fried pickles were perfect with ranch sauce. Enjoyed sitting outside.

Friendly staff and a quick and easy stop for lunch. We had a couple of salads with grilled chicken that were made fresh and well prepared. The shrimp po boy sandwich was good. A little bread heavy but well flavored. read more

The food was amazing as well as the service. We will be returning. The hot chicken was delicious

Very strange feeling there... around 3:30 on Saturday & no workers in the space. One popped out of an office & then Right back in. Sat for about 6 mins before we left. read more

Nothing special. Would not stop again. Maybe it's because I'm from Chicago & we have a different quality & expectation of food. ‍ Fries were very white... perhaps freezer burned. Lacked any flavor, even with all the pepper they added. Burgers were sub par. Lettuce was fresh. Bacon was too Smokey & overtook flavor of everything else. Hamburger was so flat & not juicy but greasy instead. Kinda pricey for what you got. Food came out fast. You serve yourself & clean up after yourself. read more

Good food every time I visit. I order online and my food is always ready pretty quickly. You can tell that the chef cares about the presentation. And the prices are surprisingly affordable for the Brentwood area. I recommend. read more

We live about 30 miles away and were in the area, we chose this place based on the reviews in Yelp. Self ordering/paying on their touch screen is a bit of a disaster, was told by someone behind the counter that several menu items weren't available, and my chili was good but barely room temperature. Not a good first time experience so we won't be back. Lots of other good choices in the area I suspect. read more

Great food, great service! Gotta get the sweet potato fries with apple butter! Will definitely be back!

Tried the Impossible burger sliders and fries. Both were excellent! Brother had the 4Alarm burger--just the right amount of heat and spice. Friendly service made us feel right at home.Will be back! read more

Fast service, easy ordering system, excellent variety of menu items, casual ambiance with a variety of music. The burger I ordered was exceptional! Looked like it should have been used for a menu photo shoot. It was fresh, flavorful and exactly what I needed after a long road trip. My daughter loved her chicken sandwich and it was so fresh that she was able to reheat the leftovers in our air fryer and it was almost as good the second time around. The baked potato was light and fluffy and fries were delicious and crispy. Highly recommend stopping by if you get a chance. It's just off the interstate and easy to get to. read more

Ground Restaurant - Bbq cheddar burger covered in onion straws with a baked potato. - American Near Me - Franklin, Tennessee

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First timer. Loved the food!! My burger was the best I've had in a long time. Big portions with Big taste! Yum