These guys were willing to help where several others shops turned me away. Their work is solid and…read morethe quality is spot-on. I have been very pleased with my interactions with them and their communication...enough so that I'll be using them again soon for some body work on ANOTHER vehicle! Don't be afraid to give them a call, I couldn't recommend them enough.

My daughters car looks good after nine months I'm very…read morepleased with the repairs that were done.

There is a Caliber Collision just up the street. Don't even bother! Go to First Choice Collision…read more Amazing team of professionals, courteous, kept me informed along the way, considerate, and repairs were completed in a timely manner. I don't have a negative thing to say about this place. I was very impressed and definitely recommend them!

The customer service was top rate as was the quality of their work. They went far above what they…read morehad to do and worked with my insurance company so my effort was minimal. And...they returned my car clean inside and out!

This man put a starter on my car it needed another part I ordered it he got paid and when the part…read morecame in he never answered my texts again he sucks won't ever use him again he uses the address on Alexander that's his house not a shop SCAMMER!!!!

Mr.Lee is very affordable and quick with his services. He really cares about his clients. He really…read moreworks with his clients even if you bring your own parts. I definitely recommend this shop!

Great, friendly people. Used them before and they remembered me. That made me feel special. Ever…read moreencounter has been great. Thanks for making me feel important

Caliber Collision completely ruined my 2024 Dodge Durango. From the factory, it had a flawless…read moreblack glitter flake paint job, and they repainted it the wrong color -- flat black -- with bubbles in the finish. They also tried to pass off a non-OEM headlight until I pointed it out. Even worse, they left my brand-new SUV out in the rain with no driver's side window installed. When I checked the car, there was water in the doors and on the seats. One of their staff brushed it off with, "It's not that much water." That's negligent and unacceptable. To make matters worse, Shay -- the person assigned to help me -- had an attitude every time I pointed out mistakes. The only reason I gave even 1 star is because the GM, Ken, stepped in and handled things professionally, taking accountability and trying to make it right. But the damage was already done. Their lack of care, sloppy work, and disrespectful attitude made this a terrible experience.

Shannon did a great job. Phenomenal service, quality, and price. I would definitely recommend them!read more

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.

Sam was awesome. Communication was great from the start. Pricing was fair, and he did a fantastic…read morejob. Will definitely recommend to family and friends.

Knowledgeable, fair, and affordable. When you use Sam and his team you know you getting the best…read morevalue by someone with true integrity. You'll never feel like you're being taken advantage of and that alone is so valuable. Thanks Sam!

Highly recommend!! The owners did awesome job on my 2010…read morebeetle! I feel like i have a new car now! Job was done in 5 hrs like they promised. Very detailed and phenomenal job!!! Thank you so much!!!!

My 2012 Acura TL was in need of some attention. The leather on my armrest and passenger seat…read morebuckled in this sweltering Texas heat. I'm so glad that I found this place! Great customer service and excellent work. I was promptly greeted at my appointment time and the work was completed earlier than expected. Unless you like being violated by the dealership I suggest you get your trim work done here. The before and after photos speak for themselves.

These guys are amazing at their work. Very professional, honest and knowledgeable. They are the…read morereal deal - trust them to get the work done right. I took my vehicle there for the first time not knowing what to expect. I walked in to see Usman because he answered my call to inspect the issue with my Power Liftgate jammed and no longer working which was the source of so much stress for me over the weekend, and in 10 minutes they solved the issue! They did this without further damage to my vehicle (I tried to fix it on my own). They will not disappoint. I will be a customer for life!! Thank you so much Usman!!

Usman and his team did an amazing job on my Lexus. He talked to us through the entire repair and…read moreexplained what could be expected through out the process. Up front he gave us an honest estimate and stayed true to his word. He provided a reasonable turn around time and when we got the car back it looked amazing as if nothing ever occurred, I will be returning.

I have Geico insurance and was sent here to meet with a Geico agent, he had the best customer…read moreservice. Upon arrival Enrique came out shooke my hand as he greeted me by last name while introducing himself and providing information to keep me updated. The service caught me off guard but it made my day that much better. I would drive out of my way to receive this service again.

From the moment I walked in something seemed off. You kind of get the sense they just don't care…read more From the initial inspection, to even getting the car towed from the lot. I wouldn't recommend.

I sent my 2021 toyota camry repaired there for collision with Darius , the left headlights are not…read moregood and uneven, I went there multiple times and they just adjusted the headlights and did not replaced, the lights are in HIGH even set in LOW, I had been waiting for months now and DARIUS will just say " the headlights are back ordered. VERY POOR Business ethics. I will update my review if they correct their mistake. But almost 3 months now waiting for headlights.

I appreciate the automatic status update line that kept me updated on the progress of my vehicle…read more Thanks to Sergio my service rep, Manager Issah, and Jael Gonzalez the young lady that assisted them getting my Hellcat 100% fixed correctly and back better than ever. I highly recommend this location and the mechanics behind the scene did a phenomenal job and superb mechanical work on my suspension. Thanks Duncanville, TX Caliber Collision team, I highly recommend this location and give them 5 Stars