My experience wasn't great. Once you get in, they keep you updated and the facility is really nice…read more The paint job was great! BUT, it took 2-3 weeks between the quote and staff submitting it to the warranty company. I had to follow-up to make it happen. Extra perks promised didn't happen. When I picked up my car the front seat motor didn't work, but of course they said I couldn't prove it. Not good & my seat motor still Isn't fixed.

This is the worst body shop ever! My truck was in the shop for a total of "7 WEEKS!" They drove my…read moreshop to their 3rd party Machanic with a cracked front tire and flat tire! They do NOT respect anyone's personal property. They tried to give me back the truck week 5 with a STILL broken tire, dirty as F*** and with the steering still pulling hard to the right! To top it all off the carpet in my truck was greasy and dirty af! They put me into a rental (which they made me pay for) while they "tried to fix the issue" WHICH THEY DIDNT! I ended up towing my vehicle to a completely new Machanic to run a new diagnostics test. Turns out there were even more problems that Gerber failed to "catch" and treat. I would never recommend anyone to take their vehicle here! Not only are damages looked over and brushed off, the employees clearly cut corners and conduct business half ass, and the staff is unhelpful and have an "oh well" attitude.

I was recently in an auto accident involving six vehicles. My BMW was swiped on the passenger side,…read moreside view mirror was torn off with additional damage to the fender. Initially, I attempted to work with an auto collision shop associated with my BMW dealership however, they were less than cooperative with my insurance company, which was a bummer since the accident was not my fault. I reluctantly went to BW Collison for my repairs. This was first time someone other than my dealership touched my vehicle (not to mention my very first and hopefully my last accident), and I couldn't be more pleased. My journey with BW Collison began with them alleviating the stress of getting my vehicle from one repair shop to theirs. James did a great job with keeping the lines of communication open as they repaired my vehicle. When I picked up my vehicle I was blown away! Not only did they do a stellar job with the repairs but they went above and beyond by buffing my headlight lamps! After I got my vehicle home, I noticed some scratches that were on the rear bumper that was done by the other repair shop, I immediately called James and he offered to get it buffed for me. I was absolutely grateful and glad I didn't have to deal with the previous shop since it was not the greatest customer experience. James and his staff were a delight to deal with. They were fast, efficient, and take great pride in their work. I would absolutely recommend them not just because of expert work but more importantly the care, concern, warm customer service, and their integrity. Big thank you to BW Collision and all you do!

I can't speak enough about the quality and service I received at BW Collision. I brought my car in…read moreat the beginning of June due to an accident and my front needed work. They were able to schedule a quick estimate eval and get my car in. They drove me to the rental car place when I dropped my car up. They finished the work at the estimated time they promised and kept me up to date throughout the process. They even fixed my trunk door which wasn't even part of the damages! I'm happy I went with them to take care of my baby.

Rex and his team are awesome, anytime me or my family needs a repair they are our go-to. Great…read morecommunication and quality work!

I had a car accident on 10/29, and my insurance contacted Straight Line for me. Rex reached out…read moreright away and made dropping my car off an easy process. Throughout the entire time my car was in their care, Rex kept me updated and communicated effectively. I genuinely appreciated all the updates and the clear explanations about additional issues with my car. He was able to repair not only the accident damage but also take care of some other work my car needed--and he got me a great price for it. The only thing I wish I had known up front is that there's a 4% fee for card payments, so be prepared to bring cash. It was raining when I picked up my car, so having to get cash was a bit inconvenient, but Rex was patient and understanding. I got my car back, and it looks brand new! Rex and his team worked quickly and provided excellent service. Overall, the service I received was a 10/10. I highly recommend them and will definitely use them again if needed.

Melody, Beth & Danilo were GREAT to deal with. iCandy did a spectacular job repairing my car, and…read morethey did so with all the alacrity I could have expected. Thank you! Don Hood

A parking bumper seriously damaged the front bumper assembly of my 2007 Honda Civic. iCandy…read moreAutoBody gave me a quote for repairs within 24 hours. Once delivered to them, Melody Jordan the owner promised the repair to be done by EOB the next day. All was done as promised for the estimated price. Definitely first class value for a fair price. I am one very happy customer. And a shout-out to Terry Harding of Trowell and Turner for recommending iCandy to me. Cheers all around.

In Mansfield, businesses that flourish do so because of word-of-mouth and family/friend referrals…read more When another person damaged my car, people I trust referred me to caliber in Mansfield, and it's a very obvious why! This process of getting my car fixed, that most people would consider extremely stressful, ended up being one of the easiest transactions I've done this year! My insurance had sent over the information and Brent's team was already prepared for us when we arrived. I was worried that having my five-year-old daughter with me would make the process more difficult, but the ladies at the front desk, Kori and Amber I believe, quickly showed her toys she could play with while I filled out the paperwork. The associate Chris even let her have a turn drawing on our car with the paint pen as he was marking up the damages! She thought it was so much fun I am still talks about "that really nice man from the car fix it shop" Throughout the repair process, Chris kept me up-to-date on the progress with helpful text messages and they were very flexible with a pick up time that worked for me. I was able to leave work, pick up my car, sign the papers and be back before my 30 minute lunch break was over. Of course, I hope I don't require bodywork on my car anytime soon, caliber collision in Mansfield will be the go to shop for any of my friends and family !

Excellent customer service. I never had to wait for my service representative when I dropped off or…read morepicked up my car. They did a great job fixing my car. Got it done way faster than anticipated. Brandon worked with me. I highly recommend Brandon and this specific location.

Serenity Automotive is wonderful! They are reliable, excellent and have HIGH integrity in all the…read morework they do. Their communication skills are fantastic. We have a Lexus and Honda. They come to our house and do all the work, and it is guaranteed!!! Serenity Automotive gets ALL 10+'s. The very BEST!!!

Integrity, reliability, commitment to quality work describe serenity automotive. I have two…read moredelivery vans and after taking one to the dealership for a recall issue, I left with the check engine light on. Dealership said there was no correlation between the light and recall. I wasn't convinced as the vehicle has never had a check engine light issue until I exited the dealership. I quickly called serenity. They showed up, diagnosed the issue and in fact it was a result of the recall. Thank you for your service and will be using them for all my needs.

A+ customer service and workmanship! Next Level took all the hassle out of getting my car fixed! I…read moredid not have to pay my $500 deductible, nor get a rental. They provided the rental, and it was a new SUV with less than 8k miles! My insurance company would not have provided this type of automobile. With a big family this was a unexpected bonus! Next Level worked hard for me. My car came back to me looking better than before, as well as professionally cleaned, inside and out! Great job to all who helped me! I will be a repeat customer for life!

Totally "NEXT LEVEL" for sure. They gave my 2010 Mustang new life. Incredible service team. From…read morethe front office to the entire service team they are % on point. They did a fabulous job, just absolutely perfection. This is definitely the place you're looking for if you're reading this review. You will not be disappointed I promise. Try them, you'll like it and thank me that you did.

Visiting in Irving, I had a one car accident which damaged the bumper boot of my four-runner. Sent…read morearound a picture of the damage to a few nearby shops. Only K-2 was willing to do a repair; the others wanted to install a new chrome bumper. K-2 gave me a Same day appointment, did a savvy fix and a fair price. So nice to find a friendly and accommodating shop. Recommend.

Don't do ittttt! Extremely unprofessional . I'm awaiting a refund from May & my car has been there…read moresince November.. they Will get over on you.. go somewhere else!!!!!!!