Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

Replacement of front seat belt Toyota. They only charged 230 compared direct with Toyota could be…read moreup to 900

Visiting in Irving, I had a one car accident which damaged the bumper boot of my four-runner. Sent…read morearound a picture of the damage to a few nearby shops. Only K-2 was willing to do a repair; the others wanted to install a new chrome bumper. K-2 gave me a Same day appointment, did a savvy fix and a fair price. So nice to find a friendly and accommodating shop. Recommend.

Don't do ittttt! Extremely unprofessional . I'm awaiting a refund from May & my car has been there…read moresince November.. they Will get over on you.. go somewhere else!!!!!!!

These guys were willing to help where several others shops turned me away. Their work is solid and…read morethe quality is spot-on. I have been very pleased with my interactions with them and their communication...enough so that I'll be using them again soon for some body work on ANOTHER vehicle! Don't be afraid to give them a call, I couldn't recommend them enough.

My daughters car looks good after nine months I'm very…read morepleased with the repairs that were done.

I cannot recommend Harvey's Collision Center enough! I visited the Allen location and not only were…read morethe people so nice but the service was amazing and super fast! I will be coming here anytime I have an issue with my car!!

ZERO sense of urgency here and endless excuses…read more My car was here for a full MONTH for a new bumper and one headlight area after a small accident when I was told, at the latest, it would be 2 weeks so I would have it to drive home for Thanksgiving. Claimed they "kept being sent the wrong sized part". Waited another SIX weeks after pickup for two pieces of trim to come in. And they charge a 4% credit card fee without displaying it?? Huge mistake trying to support a small business where they clearly have issues with supply chain

The best place I've been to! I had a small dent in the back of my car, everywhere was charging me…read moreover a thousand dollars! Someone across the street recommend that I got to this place. They charged me $300 LESS what I was told. Great service! And my car looked brand new! Being a girl is scary going into car places because they will want to hack up the prices because you might not know if it's not a reasonable price. But here they gave me a good price, nice people and fast service. Hopefully I won't need any services done soon but if I did, I know where to go! Girl approved!

Made our car look like new! There was a lot of care put into our Hyundai getting fixed after…read morehitting something in the road. We appreciate their service!

I've been bringing my 2010 Hyundai Sonata to City Auto for over 11 years, and I can't say enough…read moregood things about this place. Ted and the team are always kind, professional, and honest. Their prices are incredibly reasonable, and the service is consistently thorough and reliable. Recently, my A/C stopped working, and they replaced the compressor--now the air blows ice cold, and it feels amazing, especially in this Texas heat! Not long ago, my check engine light came on, so I brought the car in again. They carefully diagnosed the issue, replaced several faulty parts, and completely resolved the problem. The photo I'm sharing was taken during that visit. This is the only place I trust with my car, and every time I leave completely satisfied. City Auto truly delivers 5-star quality every time. If you're looking for a trustworthy and skilled auto repair shop, look no further--come here and you won't be disappointed!

I got three different quotes before coming to City Auto and this was by far the most reasonable…read moreprice, best customer service, and overall best service in general I've received. Ted was transparent about the cost and what they could do, and my car was in and out in three days. My car is restored to the way it was when I bought it, after two separate hit and run instances that left both my bumpers in terrible condition. The work done to my car exceeded my expectations and I am so grateful for City Auto Body for taking care of my vehicle as if it were their own. Thank you!!

Top tier BMW experts. Very reasonable. Knowledgeable and don't try try upsell you about stuff you…read moredo not need. I was paying $$$ at the dealership until I found Jim. They handle all my BMW s!

Very disappointed after 2 years of my flatbed 3500 being in and out of their shop rear seal on 2nd…read moretransmission is leaking and after convo with Auto Tech , I was told warranty had expired . My truck was in their shop more than it was on the road , 12 k miles or 1 yr warranty on trans ( of course warranty would expire if it was in their shop for 1 year or more trying to get trans right ) I've sent them a lot of business but not anymore . Also my 2500 Dodge truck had starting issue and Lee put new alternator and tensioner belt on it without hearing video I had of truck not starting , that was $1600 and same thing happened again and after watching YouTube video it was fuse box associated with fuel pump , which was $250 fix . Lee did not diagnose but threw parts at it on my dime .

I had an exceptional experience with Texas Collision Center, and I especially want to recognize…read moreHenry for the outstanding work done on my BMW. From start to finish, the entire process was seamless. The repair was completed exactly on time, and I was consistently updated throughout every step of the process, which I really appreciated. Most importantly, the quality of the work is incredible. My car looks absolutely beautiful--honestly better than when I brought it in. Driving it now feels like I'm in a brand-new car. What truly made the experience stand out, though, was Henry. You can tell immediately that he genuinely loves what he does. Cars are clearly his passion, and he takes real pride in helping people get their vehicles back in top shape. He went above and beyond to make sure everything was perfect, and his attention to detail shows. Because of Henry and the quality of the work at Texas Collision Center, I will absolutely return if I ever need my car worked on again. I highly recommend Henry!

Cosme y Angie are amazing! They were amazing. Fixed my issue in 10 minutes and refused to take my…read moremoney. You don't find honest business people like this anymore. I will be bringing my other vehicles to JDS in the very near future!

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

Top-Notch Service & Honest Work!…read more Brought my Tesla Performance here for a blackout badge install, and I couldn't be happier. When they removed the old logo, there was some tough factory glue left behind. Instead of risking damage by trying to chisel it off, they took the cautious approach and installed the new badge around it--showing real attention to detail. What really impressed me was their honesty--they didn't charge me for the work as a courtesy. That kind of integrity is rare! I'll definitely be bringing my other Teslas here and recommending them to anyone looking for quality work. 10/10--these guys are perfectionists!

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.