I can't speak enough about the quality and service I received at BW Collision. I brought my car in at the beginning of June due to an accident and my front needed work. They were able to schedule a quick estimate eval and get my car in. They drove me to the rental car place when I dropped my car up. They finished the work at the estimated time they promised and kept me up to date throughout the process. They even fixed my trunk door which wasn't even part of the damages! I'm happy I went with them to take care of my baby. read more

BW Collision Repair - Before - Body Shops Near Me - Irving, Texas

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DO NOT TAKE YOUR CAR HERE!!!! My car was rear ended and the trunk and the exhaust pipe needed repairs. My car had an exhaust pipe replaced and not even 2 months later it fell off. I reached out to BW Collision in September and I was told the part was ordered. Instead of receiving a call when they received the part to schedule me in for an appointment I had to reach back out to them. I was told they would let me know when I could go in and once again nothing. I was told the exhaust pipe was in back of their desk and they couldn't find it and they needed to reorder it and I still have not heard back. The other issue with the trunk is that it is not leveled and every time I open my trunk it makes a noise and when I am closing it a noise is heard as well. I can stick my finger in on the left side of the trunk on the back. Every time I go through a bump my trunk makes a noise. read more

Wow. They were great. The turnaround time was much quicker than I expected. Had to get a replacement bumper for a Nissan Rogue and it looks great. read more

EXCELLENT SERVICE/EXCELLENT REPAIR/EXCELLENT ALL THE WAY AROUND! Took me to get my rental, carried my things for me, then when I came back only a very few days later, they returned the rental! This is a picture of my car after they put on a new front bumper, washed & waxed it. They even vacuumed and possibly shampooed it. I felt like I had a new car when I picked it up! read more

BW Collision Repair - Body Shops Near Me - Irving, Texas

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Absolutely would recommend this place to anyone! Not only did they make my car look brand new after the accident, but they also cleaned my interior. I was so impressed. read more

BW Collison Repair is a life saver! They literally brought the life back to my car TWICE!!! Ricky is outstanding as well as James, the office staff, and the repair guys. At the end of February, someone hit my parked car at work. It damaged my rear bumper. I waited until Spring Break (a couple weeks later) to get it fixed and BW did awesome work. I got my car back about 2 weeks later then I got hit from the back so hard that I hit the car in front of me. This happened literally within two weeks of getting my car back. Due to the extensive damage to my vehicle, it took a month to complete the work. The rear bumper they'd JUST fixed had to be fixed again, in addition to the trunk, lights, both quarter panels, front bumper and grille. Yikes! But they made my baby look like new! They are extremely polite and exhibit excellent customer service and care. As I type, I'm at BW again but not fot repair - they are replacing my grille with a custom one I bought. I could not recommend them enough. They do such high quality work. If you choose BW, you can't go wrong! read more

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I can't say enough good things about BW Collision Repair. From beginning to end, my experience with everyone from the owner, Bill Watson, to his amazing front office team, to the technicians & mechanics was outstanding. Their attention to detail and customer service was unlike anything I've experienced. I highly recommend BW Collisio Repair and won't even consider taking my car anywhere else. Thank you for all you did for me! I am truly grateful! read more

I had an all-around excellent experience with BW. Not only was their work top-notch, they were extremely pleasant to deal with, helpful, and had great attitudes. I had planned to be out of town for a few days and they were happy to schedule my repair around those dates and have the car ready upon my return. When my plans changed and I came back on a Friday afternoon (three days ahead of schedule), they not only made sure the repairs were complete but also arranged to have someone wait for me after hours to pick up the car if my flight was delayed beyond their regular closing time. Total pros -- great attitudes. I highly recommend them. Thanks, BW! read more

Do not take your car here! They repaired my F150 King Ranch a couple of years ago and the paint is literally coming off. They did not cover the hood adequately with clearcoat and the lacquer they sprayed has almost an orange peel affect. Crappy crappy work. My car was 11 months old when I took it to them and I'm going to have to have the hood and front fenders repainted. These guys really stink. read more

BW Collision is literally the best shop I have ever come across. I brought my 19 Challenger in after hearing a loud clicking noise while turning. I initially took my vehicle to Maik Haik Dodge in North Houston after someone hit me. Maik Haik did a horrible job on repairs. After explaining my troubles with the team at BW they assured me they would do everything they could to help. Needless to say they went over and beyond to help. Service was fast yet this time actually done correctly. Thank you BW. read more

I took my Jeep in to repair a dent and paint crack in the rear passenger door. The shop was very easy to work with and quick to get me in. Repairs were done very quickly and the outside of my Jeep looks like brand new again. They took me to and from the rental car shop which was very nice. Only complaint is when I got my Jeep back, all my windows had streaks/spots on them on the inside. The shop reached out to me asking to fix this, so I took my Jeep back and they made my windows spotless. It is obvious they care about providing quality work, and were very pleasant from start to finish. Would highly recommend to anyone! read more

Very minor front bumper issue. Hyundai dealer insisted replacement at over $1200. Stopped by BW. Two nice fellas came out and the repair tech said it was an easy fix for no charge. Sure enough, bumper good as new about an hour later, at no charge. Repairman even refused a tip for his time. So I guess I've found the Unicorn of body shops- a place more interested in customer satisfaction (and cultivating my future business), instead of trying to rip people off in search of the almighty dollar. Thanks BW Collision Repair. I hope I don't need any of your services, but if I do, I'll be back. You have my highest recommendation! read more

Recently had an accident which caused a pretty good amount of damage to my vehicle. I am new to the area so didn't have much to go off of except location and Google reviews. Because my car was barely drivable I didn't want to go to far with it for fear of causing more damage. I haven't been in an accident like this before and the body shop was extremely accommodating letting me take it to their shop without charging storage until the adjuster was able to come out and inspect it. The repairs were completed a day before they said it would be and they even came and picked me up from the nearby rental location. When I got to the shop he made sure I was satisfied with the repairs prior to asking me to pay my deductible. The repairs were beautiful and I couldn't tell a difference from before the accident. I will say the location is a little weird as it kinda looks like it's in a weird neighborhood but I would not let that deter you from getting your car repaired here because I was extremely happy with the experience. read more

This place was awesome . Great communication . Kept me very well updated . Buddy James deserves a raise and a two weeks paid vacation .

I highly recommend this place for repairs. My car looks amazing, their staff was friendly and they went above and beyond with their customer service. Quality service and great workmanship at a reasonable price. read more

I was recently in an auto accident involving six vehicles. My BMW was swiped on the passenger side, side view mirror was torn off with additional damage to the fender. Initially, I attempted to work with an auto collision shop associated with my BMW dealership however, they were less than cooperative with my insurance company, which was a bummer since the accident was not my fault. I reluctantly went to BW Collison for my repairs. This was first time someone other than my dealership touched my vehicle (not to mention my very first and hopefully my last accident), and I couldn't be more pleased. My journey with BW Collison began with them alleviating the stress of getting my vehicle from one repair shop to theirs. James did a great job with keeping the lines of communication open as they repaired my vehicle. When I picked up my vehicle I was blown away! Not only did they do a stellar job with the repairs but they went above and beyond by buffing my headlight lamps! After I got my vehicle home, I noticed some scratches that were on the rear bumper that was done by the other repair shop, I immediately called James and he offered to get it buffed for me. I was absolutely grateful and glad I didn't have to deal with the previous shop since it was not the greatest customer experience. James and his staff were a delight to deal with. They were fast, efficient, and take great pride in their work. I would absolutely recommend them not just because of expert work but more importantly the care, concern, warm customer service, and their integrity. Big thank you to BW Collision and all you do! read more

Got to give these guys 5 stars. had to have a door mirror replaced on my gal friends car, didn't make an appointment and just drove up. Expected to have to leave the car all day. They said it would take about 10 to 15 minutes. they had it done quickly and did an excellent job. Thanks guys, will recommend read more

BW Collision is a great body shop. Everyone there is very friendly and they do fantastic body work. Highly recommended.