The third time is a charm! My Auntie needed a repair done and I immediately thought of Sam @ Champion Collison. We dropped her vehicle off and picked her vehicle up on the date promised. Another satisfied customer!! read more

Took my truck a couple years ago to them and recently took another car and the level of service is still the same. Still the excellent customer service and quality of work. read more

Impeccable service. Impromptu stop, rear view window outside casing on passenger side wasn't sitting right. It was a really simple fix. One of the managers came outside, took a look at it and immediately fixed it. I am very grateful and appreciative. read more

10/10 experience my car look brand new! Took about 2-3 weeks for my hail damage and my car accident repairs also helped me saved some MONEY. Thanks Sam. read more

Oh, how I have so much to say about this business. I am finally at a point where I can sit down and write this review so here we go. First things first, I will NEVER take my car for repair here again. Only reason I took my vehicle here was because the dealership I purchased the car from recommended them to repair Volkswagens. Here is my experience: 1. Poor communication - I had to call multiple times to check the status of my car. They never reached out to me to tell me anything...oh wait, yes they did to ask me where the check was from the insurance company?? They definitely called, left a voicemail and sent a text. 2. Poor customer service - one day I called to check on the status of my car and they were extremely rude and rushing me off the phone. I had to call back the next day only for them to tell me they were waiting for a part to come in and the car would be ready to pick up the next day. Let me remind you of the poor communication from #1, when the vehicle was ready to be picked up they called my husband although it was my vehicle and my information on file not his. Also, the lady that took my payment was not friendly at all. Seems like she was all about collecting my deductible versus smiling and having a conversation to ask me if I had any questions. 3. When they first received the car they told me that I needed to sign an authorization for them to begin the work, ok fine, I went up there on a Saturday and there was no one at the front desk or in the offices to assist me. I was screaming "hello" before someone came out to assist me. 4. When I finally do go pick my car up, I noticed it sitting out front in the open which was weird to me. I brushed it off because I did call that morning to check on the status once again and a lady answered and confirmed it was indeed ready (although you never called me personally to tell me). Maybe the car was sitting in the open parking lot because they knew I would be there by a certain time...not the case. The man that apparently worked on my car straight up told me the car has been ready for 6 days. Don't make sense since they called my husband on a Friday to say the car was ready and I picked it up the next day on a Saturday! 5. When I entered the building and told the man I was there to pick up my car, he went straight to telling me that he detailed the car for free which normally costs around $200...all he wanted me to do was give them a 5 star review. I didn't like being forced to give 5 stars especially with the way the car was looking when I picked it up. The car was dusty like it hadn't been washed, the inside driver side mat had footprints and was dusty. I have a baby so the stroller was placed on top of my lightly colored fabric seats creating permanent marks on the seat. He said they used a cleaner for the fabric but it still was very dirty (I can't make this up, see pics below). My husband told the man about it and he was defensive and never apologized for the inconvenience or offered to fix it. When we opened the trunk the opening for where the spare tire is housed was open and he had to come out and fix that. Also, why did you feel it was a good idea to lean my baby's stroller against a dirty pole in the grass while you put the trunk the way it was when the car was dropped off?? Totally unacceptable!!!! 6. Dead car battery - so the car was sitting for 6 days in an open parking lot and now the battery is dead and you want to get an attitude with me. Also, my baby was in the car and we waiting for you to charge the battery before we can drive off. Also, when the car wouldn't start, I had to go back inside to tell him and there was a man and woman in his office, the man in his office I don't know if he worked there or not but he offered up his two cents and was very rude. What you was saying didn't fix the issue on how my car was looking sir. He also didn't come outside to see what I was talking about which truly upset me. I was over it which is why this review is on Google. I am going to find this business on Yelp and post the same thing. read more

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I went to champions collision seeking to get my car fix. I was greeted by Sam and oh my God it was on from there. Sam was so helpful he assured me that they can do the job. And trust me the job was well done even when the insurance company was giving me the run around Sam said we got you and they did. I would recommend Champion collision to any that need collision services done get at him. Sam keep up the excellent customer services oh he's a fun guy he's a joker read more

They had my car for THREE WEEKS, I get it back and all of a sudden my engine is overheating and the air pump or something is corroded??? I get my car inspected by my dealership at every single oil change bc it's covered under my warranty and not once has a corroded air pump been mentioned. Not once have I had an issue w my car or my engine overheating until literally the day I got my car back. I brought it back and all he said was "it just needed to be reset." These people are liars and are probably replacing parts to get money off if it. My Hyundai ain't been touched by any mechanic outside of my dealership until these people messed it up. The first red flag was when I went into the repair shop to pick up my car and there was also another lady there talking about how she got her car back and all of a sudden her air conditioning isn't working. Make it make sense bro. Also some advice to y'all, if you have any issues w them pls file a complaint using every resource you can. Just Google how to file a complaint against a repair shop and they will be able to detect unfair practices the more people that speak up about their issues w this place. read more

Was involved in a hit and run, my insurance recommended this place and I will continue to recommend to others. Joe was the gentleman that helped me through everything. He made sure I was clear on everything that was happening and answered all my questions. He was extremely helpful and kind during this stressful time. 15/10 would highly recommend. read more

This place is the gem of Grand Prairie. They were very professional, affordable, and truthful about taking care of my car repairs. They did excellent work and it didn't take very long. If there were any concerns or questions they worked directly with my insurance company on my behalf. Even after the work was done on our car we were still able to contact Sam and ask him questions about the repairs. Very honest man, they will definitely take care of you. read more

I will start out by saying I wish there were more stars so I could give a higher rating, Sam did an Excellent job! First, they quoted a price less than others (great!), second they got me in the same day and started work right away (while a few others said it would take some time to get to it), third they got it done in less than three days (wow!), fourth and most important they did the job perfect!!! I plan on taking my other mustang to them once summer hits to get some racing stripes painted on, Sam did a great job honoring what he promised and getting the job done right. I really appreciate it. Don't hesitate to go if you need a body shop, you won't be disappointed. read more

Champion Collision - After repaired. - Body Shops Near Me - Grand Prairie, Texas

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Excellent service all the way around. They were fast and the job was done perfectly. I would recommend this company to anyone with any form of body work. read more

These Guys were the greatest. They have repaired 2 cars for me- one was a complete color change. The workmanship was excellent. Both Cars were completed ahead of the promised date. The prices were very competitive and were a good value for the quality of the work. I would recommend this shop for quality work. read more

I had a wonderful experience at this location. I was passing thru Texas, I got into an accident, and needed my entire front end replaced. Antonio had it up and running perfectly within 3 days. He was extremely compassionate to me as a person from out of state, and honored my time constraint. Antonio was more than professional, he was militant. I've driven the car two states over, and it drives better than before the accident. I highly recommend Dealership autoplex Collision Center. read more

Refused to release a vehicle for a week after service had been paid in full, causing a major inconvenience. These people are unprofessional and take advantage of young women. read more

Sam did an excellent job on my truck. Very pleased and excited that my truck looked brand new when I got it back. The truck was delivered to my house in a short time. I am glad that I went to Champion Collision to get my truck fixed. read more

I highly recommend this body shop. They went above and beyond to have my vehicle repaired.

I recently had a driver lose a 10 foot wood board from his pickup truck while driving in front of me on the highway on Christmas Day. Luckily, it didn't cost me my life. I had just bought my new Lexus RC 350 and still had the paper plates on it. As a result, my bumper and grill and paint chips had to be replaced and repaired. I checked reviews online and wasn't finding anywhere I felt comfortable with. I didn't want to go 40 miles away to the Lexus Dealer and get charged 3 times more even if it was the responsibility of the driver. I found Champion Collision online with only about five reviews but all very positive so I took a chance. I reached out via their website inquiry and I was contacted within an hour by Joe. He was very pleasant and provided all the details I needed to get started. I took my car in the following day with an insurance details provider by the adjuster. Joe, told me he wouldn't be there but he would make sure Sam is expecting me. Sam was great from the moment I entered the office. I felt comfortable leaving my car with all my questions answered. Sam even took me to Enterprise rental car less than a mile away and next door to a competitor that has many locations but not so great reviews. I had to have a revision to my paperwork with the driver's insurance done causing a delay, once that was cleared Champion Collision stared and finished the work in less than 3 days. They even detailed my car better than it was when I drove off the dealership's lot. Very impressed with their kindness and customer service. They followed up with me to provide updates related to the insurance company or status of the car. I HIGHLY recommend this collision center if you need body work done. My car is like new again! I've only driven the car twice since picking it up, but all seems to be well. read more