When I was planning a trip from Boston to Long Island, I saw on Google Maps there was a ferry…read moreoption that would cut my driving time almost exactly in half. Having lived in NYC for almost a decade, I had no idea the Cross Sound Ferry existed; I thought I'd just put up with the atrocious weekend traffic in and out of Long Island. Pros: (+) The car loading process was very organized. The workers were friendly and efficient. Both my outbound and return trips left very nearly on time, which I appreciated. (+) I lucked out with beautiful weather and calm waters both times. Sitting on the top deck, basking in the sunlight, watching the coastline come into view definitely beat sitting in a bad traffic jam. If I ever go to Long Island, this is the way to travel. (I also get pretty bad seasickness and worried for days over the forecast for nothing; the ships were so smooth, I didn't feel a thing.) (+) Depending on the vessel, you can also get a history lesson. I took the MV Cape Henlopen back, which participated in D-Day. There's a commemorative plaque and everything. (+) Dog friendly! (+) Lots of seats, both indoor and outdoor. Pro tip: bring a beach towel with you so you don't burn your booty. Cons: (-) Not really a con exactly but a warning that they pack the cars in like sardines. I felt bad for the one car that had to park on a steep incline. (-) My round-trip ferry cost about $160, which is ... not exactly cheap. To me, it was worth the time saved and maybe the tolls of coming through the city and LI (though I didn't do the math) but yeah, I can see why the cost might put people off. Tips: 1. Book in advance on the website early. 2. Get to the ferry terminal early. They have a 30-minute rule for larger cars and a 15-minute rule for all other cars, otherwise you're bumped to standby and there might not be a spot. 3. From a navigation perspective, I found getting to/from New London, CT and Orient Point, NY a breeze. There are some very cute farm stands along the road to Orient Point, where you can stop and get fresh strawberries, eggs, lavender, and honey.

The staff on the Suzanne Anne ! Shaneek and jose were the best . So accommodating and kind ! The…read moreperfect employees!!! Erin

There's not a lot to expect from this train station, but with the trains back running through…read moreConnecticut, it has become lively over the years. There is a coffee shop inside and a Subway for quick eats, but I would try to give yourself as much time as possible since the options are limited. Seating is available in the lower level, outside, and the upstairs lobby, which tends to be quieter and cleaner. Local trains are available to Springfield and New Haven, but you can also catch an Amtrak for a further journey. Staff is as about as helpful as you'd expect them to be, but if you catch them on a nice day they might be alright.

There are a couple different bus companies you can choose to use to get to Boston, NY,…read morePhiladelphia, UCONN, etc. they have Peter Pan bus line, FlixBus, and The Greyhound. They also have the Amtrak trains in this same station. Although I feel safe, the area is definitely sketchy. There are ticket counters for this who hasn't bought their tickets beforehand. And there is also a small eatery that has coffee and breakfast sandwiches to purchase.

Bus showed up 2.5 hours late. They never made an announcement and every time we asked the desk, the…read moreagent said it's getting close and should arrive in 15 min. I don't expect every bus to arrive on time but I do expect them to make announcements to help manage our expectations.

Extremely delayed arrival (2-hour delay) at Port Authority, NY today. A lot of process improvement…read moreneeds to be addressed on that.

Our experiences have always been during off-peak hours, and they've always been positive. There's…read moreplenty of seating, and the station is clean and well maintained. Tickets are easy to purchase, and Metro-North trains run frequently throughout the day, making it a convenient option. Food choices are limited, there is a Dunkin Donuts and a Subway. I do like the Subway here for a quick flatbread to take on the train. I like like the old architecture and this station has some beautiful historical elements. The original station dates back to 1848. That structure was replaced by a new building in 1875, which burned down in 1928. Two years later the current station opened. Parking at the station lot or garage has always been available, only once did we have to use a different garage across the street. Overall, we find it easier, more flexible and a much better value to use the Metro-North out of New Haven Union Station than the Amtrak out of Providence.

This is the local metro north station for New Haven. It is the end of the line where mostly…read moreeveryone gets off. It was my first time so I followed the large crowds. There is an interesting underground path that takes you to the main station. It is a very small station compared to others in New York City or Philly. There was a small gift shop and a Dunkin Donuts which had a large line. Outside there was a crowd of people waiting for an Uber or the local bus to downtown. It cost about $20 each way from the city. It was only my first time in New Haven so I didn't know what to compare it to. It was a cloudy rainy day so everyone seemed miserable. I would have to come back here on a sunny day to see if there is a difference.

I travel between Providence and NYC several times a month and almost always use PP. When I don't, I…read moreuse GO Buses. Peter Pan is usually extremely punctual. It's easy to get to the terminal from the highway. The parking lot is lit pretty well. Prices are reasonable, although upping from $25 to $40 is not. You may get an incredibly comfortable bus with great Wi-Fi, outlets at every seat, and a tray table - or you may get a bus that resembles your school trip out of town with no internet available. I've had more good buses than bad, but I have to note the toss up. Two biggest reasons to take off stars: There are a lot of departure times, but the most convenient ones seem to be lacking (most notably nothing between 3pm & 6pm weekdays). More importantly, the Wi-Fi and outlets are hit or miss. A four hour bus ride where you expect to be able to work becomes a time sucking hell when unable to access the promised internet or charge. The last time I came in from NYC I had to turn on my Mobile Hotspot for my colleague and I - draining battery and my data. PROS: Mostly clean terminal. Low priced deli inside for a quick bite or coffee. Leave to the minute most days. Disclaimer: I always purchase in advance so I have not interacted with staff. CONS: Wi-Fi and outlets are hit or miss, which is a HUGE problem. Used to be $25 for everything online, now goes up to $42 prepaid. May not have a departure time that works for you.

Not costly to ride, gets you to points A and B, Clean and friendly. The door closes 6.read more

I visited this station for it's historical significance. Although not the original station (built…read morein 1875 ) in town, this building was completed in 1911 for the Boston & Albany Railroad. At it's peak, 140 trains were making there way through this station, daily. Over the years it has served a variety of railroads and switched hands multiple times. As routes were moved away from Worcester, ridership decreased and in 1972 Amtrak boarded up the building and began to use a much smaller brick building nearby as it's station. By 1992 a group of locals began efforts to rehab the old station to it's original beauty. After several years of effort and planning, during which the building was purchased by the Commonwealth of MA, the building finally began restoration and in 2000 the building reopened to railway passengers. A small part of the station is set aside for rail passengers. Here you'll find a map of commuter rails and a MBTA ticket kiosk. There is no Amtrak customer service available here. You can purchase Amtrak tickets originating at this station through their web site. There is a small waiting area, a Worcester public library book vending machine, a police substation and a QR code that will link you to a walking tour of the Blackstone canal area. There is an elevator up to the platform level and ramps down to the bus level. Three vending machines are available for snacks and beverages. Public restrooms are older but clean enough as public restrooms go. The main part of the building is a beautiful vaulted hall that can be rented out for private events. This area is closed off during event and open to the public when not in use. There are also two dining areas off this main hall and a parking garage next door. The official website has information about renting the event space. Another example of the beautiful historic architecture you will find in this historic city.

I have been going by this train depot my entire life ...like 100's of thousands of times. I lived…read moreright up the street for a few years in my childhood and most of my life it was boarded up and in disrepair. About 20 years ago they decided to remodel it and spent millions of dollars to renovate it and bring it back to its glory. Every time we would drive by I wondered what it looked like inside and think that I needed to check it out someday. So a few days ago as we drove by my husband said "do you want to stop and check out Union Station?" YES!!!! There is a parking garage directly behind it with easy access into the station. The station is HUGE (well, not as big as the NYC!) and we walked throughout checking everything out. The station was pretty quiet on a Saturday afternoon and everything was closed (restaurants, coffee shop, police station etc), there was just a handful of people either waiting on a train or bus. The architecture was absolutely beautiful as most buildings built in this era were. I have no idea how well the ticketing and schedules work, but it is definitely a beautiful building worth checking out.

Can I go any lower than 1-star? It's been almost two weeks since my experience here, but after…read morereviewing my credit card statements for the past month, I'm reminded of my terrible experience here. First, the desk attendant might as well not exist because if you ask him/her a question, they don't bother to help you. For example, I asked them if my bus was running late and the only response I received was an immediate and default "yes". C'mon, really? There's a computer in front of you and you can't even bother to check? After believing that the bus is on time, I wait outside in the near zero degree weather and, after FORTY-FIVE minutes past the scheduled arrival, it arrives. On time...right. My next complaint is probably for Greyhound as an entity. The drivers I worked with this past month were all incompetent, apathetic, and power-tripping. People were smoking cigarettes on the bus and the driver did nothing. People drank to a stupor in the back and filled the restroom with putrid vomit and the driver did nothing. Oh, and if the driver is running late, can you have them not take it out on the customers? Just because you're behind schedule doesn't mean you get to freak out on your customers.

I can see this place being a real aggravating experience if I was to pick someone up mid-day. My…read moreoverall impression of the place was that it wasn't too bad. I picked someone up about ten minutes later than they should've arrived. Still, that wasn't too long of a wait. 4 stars

Gary is great. Respectful, pleasant driver and very accommodating. Would work with him again.read more

Gary provided my granddaughter with excellent service to Boston Logan airport and back. He was…read morepersonable and she felt safe with his driving. I would recommend Gary's transportation services.

Everything is extremely clean, workers willingness to help if you have a question, everything is…read moremarked clearly, agents are clear when calling out buses arriving, my only observation was the VERY limited seating.

This is your normal bus station where buses from all over New england and tri-state area come in…read moreand out of everyday. There is a newish part to this station which is nice but the rest is not. Not many food options here for snacks or meals for your bus ride. Also, not much seating options while you wait for your bus.

Last Saturday night a crew member and I got off of the last ferry in New London and had to get to…read moreStonington. As soon as we came around the building, there was Kim, right at the corner with a smile on her face. She made our 20 minute ride fantastic. Great personality with great customer service. The taxi it's self was not ideal, it being an older vehicle but it was made up by her attention to we the customer. Next time I am in New London and need a taxi. Harry's will be who I call and Kim is who I will ask for.

Instead of one star, I wish there were a skull and crossbones symbol. Appalling, hostile,…read moreunreliable service, unaware of clock time; bizarre, addicted/impaired drivers also with no sense of time, or rather they ignore it. I was stalked by one of them for two weeks, he thought we had a future together. No...it was just a ride. If you don't have a car in New London, you are screwed.