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    Peter Pan Bus Terminal

    2.4 (94 reviews)
    Closed 5:30 am - 8:30 pm
    Updated 3 weeks ago

    Peter Pan Bus Terminal Photos

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    Inside the terminal.
    Emily M.

    I travel between Providence and NYC several times a month and almost always use PP. When I don't, I use GO Buses. Peter Pan is usually extremely punctual. It's easy to get to the terminal from the highway. The parking lot is lit pretty well. Prices are reasonable, although upping from $25 to $40 is not. You may get an incredibly comfortable bus with great Wi-Fi, outlets at every seat, and a tray table - or you may get a bus that resembles your school trip out of town with no internet available. I've had more good buses than bad, but I have to note the toss up. Two biggest reasons to take off stars: There are a lot of departure times, but the most convenient ones seem to be lacking (most notably nothing between 3pm & 6pm weekdays). More importantly, the Wi-Fi and outlets are hit or miss. A four hour bus ride where you expect to be able to work becomes a time sucking hell when unable to access the promised internet or charge. The last time I came in from NYC I had to turn on my Mobile Hotspot for my colleague and I - draining battery and my data. PROS: Mostly clean terminal. Low priced deli inside for a quick bite or coffee. Leave to the minute most days. Disclaimer: I always purchase in advance so I have not interacted with staff. CONS: Wi-Fi and outlets are hit or miss, which is a HUGE problem. Used to be $25 for everything online, now goes up to $42 prepaid. May not have a departure time that works for you.

    So many people waiting, waiting, waiting... But Peter Pan doesn't care.
    Yangyang G.

    Yelp should start allowing 0 star reviews, because that's what businesses like Peter Pan deserve. I am currently waiting for the bus--as I have been for almost 3 hours--as I write this. I booked a 8:40am trip to NYC from Providence. I got to the station at 8am to wait for the bus. At 8:35am, a bus pulls up but refuses to take us because it was the 8:30am bus. The driver tells us to wait for our bus and left, even though the bus was not full. Fast forward to 9:25am and the 8:40am bus is finally here. We all get in line again, and what do you know? It's overbooked. Another bus pulls up then, but the driver tells us we can't leave until 11am. So there are over 10 angry people sitting in the terminal, an empty bus, and a driver milling around trying to kill time. What's a pretty picture. The driver says he's willing to drive us if the dispatcher gives him permission. We talk to the customer service representative at the station. She tells us we just have to wait. Unwilling to accept that as our fate, I call their customer service line to explain our situation. He gives me the same answer! Time to switch tactics, since logical reasoning isn't getting through. So I threaten to use every social media outlet to which I have access to let people know that Peter Pan is the worst bus company and make sure that they lose thousands of customers and hundreds of thousands of dollars in business. He puts me on hold after that. But when he comes back, he still tells me that we all just have to wait. Oh, you thought I wasn't serious?! I always keep my word. I am going to do everything in my power to make sure Peter Pan loses as much business as possible. I sincerely hope it goes bankrupt soon.

    Austin K.

    I've been using Peter Pan Bus Lines for 3 months now to visit my girlfriend in Providence (leaving from NYC) the bus is always ready to go and all loaded up by the 1pm departure time every week. Only reason for 4 stars is that they have wifi and outlets on board but they do not always work. The bathrooms are pretty gross but you're on a bus so you can't expect too much. Bus terminal bathrooms are also pretty gross, but again, they're a bus service so it's okay.

    You can get to Logan, and play the lottery

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    2 years ago

    Not costly to ride, gets you to points A and B, Clean and friendly. The door closes 6.

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    Dawn H.

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    6 years ago

    Great way to go to New York City for a price $65 round trip 3 hours. I highly recommended if you want to go to New York City.

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    Karen S.

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    Emily P.

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    8 years ago

    Everyone working here has been delightfully. Even rhough ive been a hot mess with all my luggage. Very helpfully

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    Emily P.

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    Ask the Community - Peter Pan Bus Terminal

    How much is parking here?

    Hi Emily, Parking at the Peter Pan Bus Terminal in Providence, RI is run by Propark America.… Read more

    Has anyone ever taken the 7am bus to Logan? It lists an eta of 810 but I'm an sure with traffic that is a wrong estimate

    Actually - though it is hard to believe - the bus is pretty much on time. The drivers know how to skirt or avoid traffic jams and miraculously get to Boston close to, if not, right on time!

    Does peter pan bus travel from Falmouth to TF Green Airport?

    Hi Nancy, Yes! You can search for tickets for this route using the following link:… Read more

    Do they check your bags?

    Hi Mike, while we do not "check" bags in the way an airline does, our staff will assist you with storing baggage in our luggage bay. We highly recommend customers tag their bag with their name and contact details. Thank you!

    View All 5 Questions

    Review Highlights - Peter Pan Bus Terminal

    Recently I have been paying $ 40 round trip but only a couple of months ago it was $ 30 round trip but with gas prices at over $4.

    Mentioned in 5 reviews

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