This new stupid redesign is going to screw a lot of people.my bus takes 1 bus and 15 mins to get…read morewhere I need to go come the 3rd it will take an hour and two buses. West to go interstupid

I am an ambulatory wheelchair user, and I'm so horribly embarrassed and ashamed when bus drivers…read morefight with me about securing my empty wheelchair. It folds up safely and stores with my caregiver, so people who can not get out of their wheelchairs can have the space. I'm trying to respect their disability. Passengers have shamed me, glared at me, and harassed me, all because they strapped my empty wheelchair when I've asked them not to. (They will even fight with me sometime and I either relent or get off cause I'm so mortified) It's so bad I have panic attacks every time it happens, now, and I never actually want to ride the buses I need to depend on to get around idk what to do tbh. I feel so embarrassed and ashamed of my disability as I deal with people regularly staring at me when I get out of my chair..... I've complained to them many times, and I hear it's policy. Yet you can fold and store walkers and strollers, but my EMPTY wheelchair has to be secured. It's honestly not different from a walker, IMO? I stopped sitting in my wheelchair on the bus because bus drivers were leaving other wheelchairs and strollers behind because of me. I can get up, I can walk short distances, and I do not need to sit in my chair on the bus so that other people can have that space. It all depends on what bus driver you have. Some of them respect my wishes; some of them flat-out don't, citing a policy I can't find on their website. EVEN THEN, they have a Reasonable Modification clause that allows them to modify policy if needed. I want them to see how this singles me out and makes me a target cause I have a disability different from the norm. I get enough from other people I don't need my transportation to make it worse, sometimes I'm flat out too scared to get on a bus because all this.... I just don't know what to do anymore, and I'm so fed up and discouraged. I can't tell you how many times I've complained and nothing happens, or I get conflicting stories. I'm just so tired; it shouldn't be this hard to have reliable transportation that respects my needs and those of other people with worse disabilities than mine, who need the space over me. We absolutely should not be strapping empty wheelchairs, and we absolutely should be strapping in strollers with children. Why is that not policy????

Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!

After checking in waited one hour and forty five minutes before they picked us up. They picked up…read moreat least 20 people before us but the dispatcher said we were going to have to wait. She said she would call the owner, no help. Driver was friendly and only reason for two stars. Look elsewhere.

I always wondered where DMV clerks went to die and now I know. They come to roost at the customer…read moreservice center at this bus terminal. And I use the term "customer service" advisedly. The cat at the desk did an amazing job of totally ignoring me for 20 minutes (literally) while talking to some bozo on the phone. No telling when the conversation started but in 20 minutes I learned more than I ever wanted to know about bus 94 and connections to the Amtrak station. I guess if your job is to field calls for gonzo idiots you have to expect that after a while they'd get a glazed over, stoned expression on their face. Anyway, Mr Ball-of-fire dutifully accepted my already completed form and said that the computer system is down and that the IT guys were trying to fix it but the repairs could take weeks. Being an IT guy myself I was not aware of any mushroom clouds lingering over any data centers so no idea what this character was talking about except that he was obviously blowing me off. DMV-speak for get lost, don't call us, we'll call you. OK, fine. The transit center itself was fine. Every bus had a stall and every stall had a bus so it's all good.

If you come here with a sore leg, it's O-limp-ia. And if you walk here with a sore leg, then…read moreYou-limp-here. Touring the West Coast on a Greyhound was really an experience and I got to see a lot, but I would never do it again. This bus station on 7th Avenue is located right in the centre of town, and I came in on the line from Portland with a stop in Centralia. This is just a tiny little Greyhound station but it's nice that it's here, that's for sure. It actually looks like a little store in the middle of town, but it's actually the Greyhound bus station. The transit center itself is slightly larger but not that much more impressive, still cute though. Very cute indeed, and looks like something straight out of 1953 or something. And they also have the cool overhanging thing where the buses drive through, like a lot of stations do in this part of the world. One of my favourites in the country then.

Great option from Seattle to Crystal…read more Two recommendations: 1. Clarify pick up location in e-mail. There were two addresses for the Downtown Seattle pickup. I was lucky to be at the right one, but I was 2 minutes from walking to the next address when I did not see the bus. 2. We left at 415pm from Crystal. We waited for other passengers. I don't mind waiting, but I thought it was unfair for those who returned to the bus on time. I recommend just changing the departure time to 430pm. Crystal closes at 415pm. Not to mention that we had to sit in traffic for an additional hour in the morning, so that was a total of 75 minutes that I missed on the snow. The bus is still very convenient if you don't have a car and it is only you for the day.

UNSAFE UNQUALIFIED DRIVERS!…read more A VERY elderly bus driver who appeared disoriented was driving down the center of a narrow two-lane neighborhood street and almost hit my car. I had to slam on my brakes and reverse into an intersection. The bus appeared lost; there was no reason for them to be on this very small street. The driver honked at me and seemed confused and angry. I called to report the driver and the woman on the phone seemed annoyed I hadn't taken down all of the bus information. She said it was "so much easier for [her]" if I had. Maybe they don't track their vehicles? Highly unprofessional, and makes me wonder if they simply don't know what routes their drivers take. They seemed unconcerned by the incident and irritated that I had called. I would NOT feel safe with this company.

Very special thanks to Presidential for taking terrific care of guests at my semi annual trip to…read moreWillamette Valley! group travel is much easier with Presidential Transpo at the wheel.

Presidential Transport is top notch. They are professional, timely, and have a super friendly…read morestaff. They have a wide variety of transportation options and are great at creative logistics. We have been using PT for our art walk to increase accessibility across this free public neighborhood event. The party bus has been a super popular (and very FUN!) way to get around town during our event. We are even thinking of adding karaoke next month! (the has a tv screen and sound system) Highly recommend !

On Friday, July 11th 2025, I really wanted a limo to take me and 6-7 friends to Seattle the next…read moreday. I was worried I wouldn't be able to book a reservation with less than 48 hours notice, but Tyler had availability!! Our driver Chris was very accommodating, generous, and safe. The next time I want a limosine, I'm calling Tyler first!

Hired Tyler Limousine for an airport drop-off for some clients…read more They advised it was a very seamless experience from start to finish. The driver (Wayne) was polite, professional, and timely. Price for the service was very reasonable as compared to some other vendors that I solicited quotes from. Highly recommended!

My family of 4 took a trip out to Tacoma WA to visit with relatives, and at the recommendation of…read moreclose family, we made reservations with All City Airport Car Service. We needed a car seat and a booster seat for our children ages 4 and 7, and were told those would be available and ready when the car arrived. When the car did arrive, we watched our driver, Chris, opened the trunk, fetched a car seat and booster seat, tossed both onto the backseat, then stood by the opened trunk and watched as my husband loaded the luggage. Then as I wrangled my children and kept them away from airport traffic, I witnessed Chris circle back to the front seat, get in, close the door, buckle up, and then simply sit and watch as my husband again struggle for a good 10-15 minutes to attach and secure both the car seat and booster. If there were any legality that may have prevented Chris from setting up the car seat and booster seat beforehand, we were not informed. He said nothing. He did nothing. He just watched. The final straw was the state of the car seat: visibly grimy with dark stains. It looked like it was picked up on the side of the road or fished out of the dumpster somewhere. Our 4-year old became so frightened, he fought us and cried as we bit our tongue and strapped him in. The booster seat was in no better shape, but our 7-year old handled it better--kudos to him. The car itself, at least, was clean. The driving was safe, thank goodness, but the ride reflected its driver's bitter and sour mood. Our conclusion? Never again. If you are a family traveling with young children, take note.

I didn't catch my driver's name because of my early morning brain, but my driver was five minutes…read moreearly for my EARLY morning pickup. I was worried that if i used a rideshare service a driver might not be available and prompt so early in the morning. Excellent service - clean car, plenty of luggage space, friendly and competent driver, and I called to book less than 24 hours the day before. Great peace of mind to not miss my flight. The person on the phone was competent and prompt to answer questions / give me a quote as well. These folks had the most competitive price leaving from a residential neighborhood in seattle (1/2 the cost of me paying to park at seatac). I will definitely book with them again for an early morning or late night airport ride.

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

From the owner: Puget Sound Coach Lines have been providing professional custom coach trips both locally and long…read moredistance. We can accommodate large groups in our sedans, vans, minibuses, and deluxe motor coaches. We offer custom charters for all occasions. Call us today for more information.

We had such a wonderful experience with Starline for both our welcome party and wedding day…read moreshuttles. Hollie was fantastic to work with--she was so kind, responsive, and communicative throughout the entire planning process, which made everything stress-free. The shuttles arrived on time both evenings, and everything ran seamlessly. It was such a relief to know our guests were in good hands and could get to and from the events safely and comfortably. We couldn't be happier with the service and would highly recommend Starline to anyone looking for reliable and professional transportation for their event!

Used their bus service for transportation from college back home for a holiday break. Driver made a…read morewrong turn resulting in a 2 hour late arrival. Freezing AC was blasting the whole trip, it's November and already cold enough. At one point the driver raised the radio as loud as it could get, even through full blast headphones the radio was loud and clear. Driver turned inside lights on full. Overhead compartments started opening on their own while in motion. We eventually made it but other busses broke down. If you look on their page under commitment, they provide the opposite of what they list. Unfortunately, we will be looking for any alternative transportation besides this company.