Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Updated review - as the service was actually completed now. My mom's flight was delayed but they…read morewere actively tracking her trip. She received amazing service and they were waiting for her right when she landed. She said the driver was very nice and the ride was great, will definitely use again!

Beautiful ride was on time and did a great job of communicating when a change needed to happen…read more Really appreciated being asked the best way to get home to save time. Will be contacting their service again!

Leery about leaving feedback here as reviewing other reviews in Google, the owner tends to get…read moredefensive and not show remorse or necessarily apologize. Not sure customer feedback is taken seriously. We have been regularly using another transportation company in Kitsap with personal door-to-door service. We thought we would give this business an opportunity. We booked and paid for a Cadillac Escalade for 2 with 4 large luggage pieces and 2 backpacks as we were headed out of the country for a few weeks. 15-minutes before pickup we received a call from the owner of the company telling us the Escalade was being repaired and a transit van was picking us up. At the time the driver was supposed to be at our doorstep, they called and told us they were running late because they had to fill up the vehicle with gas. They were 15 minutes late arriving. When we opened the front door to haul our own luggage out with barely any help, noticed it was a panel/passenger van that had the most unprofessional and ugly Space / Cosmic wrap around it. Definitely not the beginning we thought we paid for to start our luxury vacation. The driver nonstop talked the entire drive to the airport. I am not kidding when I say they barely stopped to take a breath. We got to hear a lot of personal life stories which certainly don't mind a personable experience, but it was definitely TMI. Then there was the jumping off the offramp to skirt ahead of slower traffic only to jump back on the on-ramp after the overpass, speeding with a near miss. We took our own luggage out of the van ourselves with the driver joking, with gratuity in hand, that they have learned to not rush to the luggage because most male customers would pull the luggage out themselves. Nice. A few weeks later, it was the night before our international flight home. We are nine hours ahead in London at our hotel, in bed, getting ready to sleep. We receive an E-MAIL (not text or call) from this company, office receptionist, that they are unable to pick us up the following day. We are literally overseas the night before our morning departure without a lot of time to find another service. The office clerk who emailed wanted to know if we wanted a refund or to leave a credit with Semperfi for future use?! They also indicated that they had "tried to find a driver" but were unsuccessful. If anyone has been stuck overseas in a different time zone, hours before their flight back home without a service to pick them up, they will understand the complete frustration and unprofessional service by this organization. At a very minimum Semper Fi, should've contracted with Uber to send us home from the airport. Stay away from this company, for us they were unprofessional, unreliable and did not deliver. Oh, one final concern is that the driver bad mouthed our other transportation service and gloated how great they were. Truthfully, and in the future, we would rather use Uber Black, or another personal chauffeur service. That night, when we thought we were stranded in London, we contacted our former transportation, chauffeur service, and without hesitation, they agreed to pick us up the following morning, thank goodness!

We used Seattle Shuttle for a ride from the airport to the waterfront in 2021 and were extremely…read morepleased with their service. Our flight was changed at the last minute and they arranged to pick us up when we arrived at the new time. The driver was also great. However, I've been trying to reach them for about a month now for a pick-up next month via the website, email and phone calls and I've gotten no response. I've left a couple of messages but without success. Are you still in business?

Melinda at Seattle Shuttle was great. She had good communication, and was friendly, funny, and went…read morethe extra mile to schedule a late-night airport pickup to our hotel and an early morning return hotel pickup to the airport. Brandon and Allen were our drivers and were both friendly and prompt. Because they used a large van they could accommodate a large mountain bike shipping box as well as lots of luggage. It wasn't fancy but it was exactly what we needed. The Seattle Shuttle rates were the best we found and it all came together to make the experience really good. We'll use them whenever we are in Seattle! Thanks so much! :)

I often hire town car service when I travel to different cities in the US. Seattle STS Town Car and…read moreLimo Service is definitely among the best I have ever experienced! I picked them because of their yelp rating, and it was spot on! We booked 3 different rides with them in September for our Alaska cruise out of Seattle. Communication was prompt and clear, all done through yelp message. Booking confirmations were sent immediately via email, and I had requested to add 20% tip. My friend and I were traveling from different part of the country, they tracked our flights and luckily we arrived pretty much around the same time. Roman, who ended up being our driver for all 3 rides, was in touch via text while we waited for luggage. Pick up was prompt, car was clean, everything is so smooth. On the last day at Port, pick up was just as easy and painless as the other two rides. So glad we have picked STS to handle all our transportation needs for this trip. I will definitely use STS service again whenever I find myself traveling to Seattle!

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

We specified in our reservation that we were bringing carseats to help transport our children from…read morethe airport to our home. The car arrived promptly and was clean, however the car (a 2013 Lincoln) did not have the rear tethers that are required in order to safety install a carseat. The driver was unable to reach his boss to request a different vehicle to come and get us. The next day I emailed the company to request a refund because the car they provided did not have the standard car seat hookups. The owner called me within 5 minutes of my email and was extremely aggressive that it was impossible that the car did not have the carseat hookups. We agreed that he would speak to the driver (who was there and could verify that hookups were not in the car) and call us back. That was 3 weeks ago. I have emailed him twice to try and get a response but the owner is not responding. Needless to say, I would think twice about using this car service. If you are traveling with children, I would NOT use this car service.

These wonderful people transported me from Cascade Hospital to Josephine Caring Community in…read moreStanwood. They picked me up in my hospital room they got all my stuff delivered me to Josephine in a friendly, safe, and rapid ride.

I have used the services of J&B Transportation for about 6 months. I have used them for transport…read moreto several medical appointments and J&B Transportation has always been on time. The transport staff is professional and caring. They make sure that the client is comfortable with all aspects of the process. This is very reassuring to someone who is wheelchair dependent and counts on others to make sure the loading and unloading is safe. I highly recommend J&B Transportation and they are my service of choice.

It was hot outside and the guy didn't turn the AC on or roll the windows down. Not good. But, he…read morewas a good driver. Flat rate quote.

Just used City to City Airport Taxi to get from Bremerton to Sea-Tac for a very early morning…read moreflight! Great service, great ride to airport. Great alternative to Kitsap Airporter shuttle. Prompt pickup, courteous service, I definitely will use again.

Even though I booked 2 weeks prior to service, I was told there were no town car's available (only…read more4 passengers) and all they had was a limo, at a much higher fee. I was assured after paying for the booking I would get an email with itinerary and receipt of payment. It took email and 2 phone calls to get the receipt and copy of itinerary. The driver did not seem to know we were stopping to pick the other passengers up and asked us for the address for drop off for the event we were attending. I would not recommend this car service.

I wish I would have read these reviews before I coughed up $650+gratuity for this complete waste of…read morea business. A birthday party for my son and friends... they didn't show up on time and when I called, they said that they had confused the pickup time I had scheduled with what was supposed to be the dropoff time. Fatuous apologies on the phone at that point and then they said they'd be an hour late. Showed up 1:10 after the scheduled time with a different limo than I had booked, older, obviously rode hard for a long time, missing door pulls, radio knobs, etc. Driver was courteous enough, but the website is full of fine print and hidden charges. (Not worth reading it anyway, just don't give them your money.) We ended up making the whole thing work but it was in spite of them, not because of them. Total amateur cluster*uck that doesn't deserve one star, but there's no way to give them zero. You're better off throwing your money in the street and taking a bus. What a sh**show. Update: When the credit card bill arrived 3 weeks later, total amount that was charged included tip even though I had been told that I needed to pay the tip (in cash) directly to the driver. This is crime on wheels... cannot emphasize it enough.

We used Capital for a private shuttle to take us from Edgewood to SEA Airport for a family trip and…read moreI can't say how great the value and service was. On our outbound trip, our driver Rob arrived at our house early and was very helpful loading bags and ensured that our carseat was installed correctly for our 4 year old. The Sprinter van was clean and comfortable for our party of 6. On our return trip, our driver Tom texted me before we were even off the plane, to ensure I knew where to meet him in the parking garage. Again, the Sprinter van was very clean and comfortable for us after getting off a 4.5 hour flight. The rates we paid for this private shuttle service were at least 30% below the other quotes I obtained from other shuttle companies. I'll absolutely use Capital next time I need shuttle service!

Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!