Excellent service and great price! Professional and friendly…read moreteam that are flexible and understanding.

Mark was an AWESOME driver! He was early and communicated with me consistently. He knew the best…read moreroutes to take, he was friendly and patient with a limo full of loud teenagers having a fantastic time. He was very professional and made our 16th Birthday Celebration that much better!

We used Capital West for the first time under the new Owner for a ride to and from the airport, all…read morewent as expected Dennis was the driver for the trip home. Things did not go as well The vehicle seemed to need new shock absorbers as it tended to sway a lot over bumps causing the luggage to shift. Upon arrival home the cargo door was opened before the baggage was checked allowing a bag containing handmade glassware from Norway to fall out and break. This was VERY disappointing!

Adam is a great driver and friendly guy.He met me at baggage claim (he got there before I did),…read moregrabbed both of my very heavy suitcases when they appeared, got me to the car very quickly, and drove me home quickly and safely. Very much appreciated after 10 hours of flying. I give him a five star review!!! I wish he was my driver every time my wife or I use Capital West Limo service.

Hands down a great experience!!! We used Lake Tapps Limousine for several coordinated pick up and…read moredrop off for my son's wedding over Labor Day weekend. They did not miss a beat, very flexible, great communication and very professional!!! Want to give a shout out to Emily Mackey. Her professionalism laid the foundation for the experience from the first contact that was made. We highly recommend Lake Tapps Limousine!!!

Emily and her crew are the absolute epitome of friendly professionals who are there to provide the…read morebest in specialty transportation. They have helped us out on a number for projects for quite some time and the results have always been pure perfection. I could not recommend more highly! Thank you for making every job, both personal and professional a smashing success.

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Updated review - as the service was actually completed now. My mom's flight was delayed but they…read morewere actively tracking her trip. She received amazing service and they were waiting for her right when she landed. She said the driver was very nice and the ride was great, will definitely use again!

I called SO many limo companies in Seattle. Of the very few companies that even answered the phone,…read moreLuxury limos had the cheapest quote by far (it was half of a different competing company, which I was shocked!). I worked with Sona, who was super responsive via text and enthusiastic to making a limo rental work for my event which once again is pretty different than all the other companies I had contacted. The limo driver was super prompt, really friendly and accomodating, and easy to work with. Would absolutely use them again.

Luxury Limo was very professional and easy to work with. We were able to schedule right over the…read morephone. Our drivers were friendly and not on time, but early! Sonny and Garry took great care of our family, and really helped us enjoy our evening, stress free. Such fantastic service. Would use again, highly recommend.

I often hire town car service when I travel to different cities in the US. Seattle STS Town Car and…read moreLimo Service is definitely among the best I have ever experienced! I picked them because of their yelp rating, and it was spot on! We booked 3 different rides with them in September for our Alaska cruise out of Seattle. Communication was prompt and clear, all done through yelp message. Booking confirmations were sent immediately via email, and I had requested to add 20% tip. My friend and I were traveling from different part of the country, they tracked our flights and luckily we arrived pretty much around the same time. Roman, who ended up being our driver for all 3 rides, was in touch via text while we waited for luggage. Pick up was prompt, car was clean, everything is so smooth. On the last day at Port, pick up was just as easy and painless as the other two rides. So glad we have picked STS to handle all our transportation needs for this trip. I will definitely use STS service again whenever I find myself traveling to Seattle!

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

Overcharged, when asked about it they canceled 15 minutes before the pickup time and won't answer…read moretheir phone. Their Google number also redirects to Seattle limo?? I attempted to call and a 206-419-3602 messaged me and said I had the wrong limo service? This company is just overall janky

Don't bother with this one. They work with another outfit called Seattle Limo and don't stick to…read morethe rates they quote you over the phone. I needed a ride to the airport and their driver did not know how to even get to my place even with GPS. Then the idiot driver forced me to pay almost $100 when they quoted me $50 over the phone. He said it's because it was a flat rate but he's the one who did not know WTF he was going, drove way the hell out of his way, had to call me because he got lost and then overcharged me for his mistakes. Total ripoff! Beware!

We used Kamo Limo this week for round-trip transfers from Mill Creek to Pier 66 (cruise terminal)…read morein downtown Seattle. I asked several companies for quotes and Kamo gave a great price for six adults and lots of luggage. Sam is very responsive and helpful. Our driver today was Stanley and he was professional, on time, a safe driver, very good at communicating and just an all-around nice guy. I actually just found this company on Google, but I'm glad I did and I will definitely be using them going forward. We were in a Suburban XL that was immaculate and very comfortable.

Picked us up from airport, delivered us to hotel..... picked us up again and delivered us to the…read moreport! Punctual- extremely courteous! If in Seattle will use them again. Highly recommend! 5 Stars for Kamo!!!!