We booked Capital West for a round trip ride to a concert. Our experience working with this company…read morewas terrific. From confirmations, communication, cleanliness and a wonderful driver, Patrick, they are top notch. I would highly recommend them and would 100% use this service again. Thank you Patrick for being a champ with our wild group of women ha!

Baurice made our trip to and from Vegas for my boyfriends dirty 30 simple, fun and memorable. They…read moresend automated text confirmations when the driver leaves to come get you and when he arrives. The limo was clean, beverages were provided and service was wonderful. We look forward to using them as our limo service again in the future. Thank you!

I often hire town car service when I travel to different cities in the US. Seattle STS Town Car and…read moreLimo Service is definitely among the best I have ever experienced! I picked them because of their yelp rating, and it was spot on! We booked 3 different rides with them in September for our Alaska cruise out of Seattle. Communication was prompt and clear, all done through yelp message. Booking confirmations were sent immediately via email, and I had requested to add 20% tip. My friend and I were traveling from different part of the country, they tracked our flights and luckily we arrived pretty much around the same time. Roman, who ended up being our driver for all 3 rides, was in touch via text while we waited for luggage. Pick up was prompt, car was clean, everything is so smooth. On the last day at Port, pick up was just as easy and painless as the other two rides. So glad we have picked STS to handle all our transportation needs for this trip. I will definitely use STS service again whenever I find myself traveling to Seattle!

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

BEWARE: Olympic Limousine canceled our limousine due to weather (understandable given the winter…read morestorm) but KEPT ALL OF MY MONEY!!! This is apparently their policy. I could understand if I was the one to cancel but they canceled and I'm out almost $800 with absolutely no services rendered. That's a lot of money to a guy like me! This is a terrible business policy and I can only imagine which other anti-customer policies they have. I'd rather be stranded on a desert island with my proctologist than ever consider doing business with them again. At least he's polite when he violates me. MY RESPONSE TO OLYMPIC LIMOUSINE'S COMMENT: I live in Denver and will not be at the next show. I'd love to take a poll and see who believes that it's a fair business practice to perform no service and get paid $800. I guess we'll leave that up to the people.

I have been using this company since moving here. I have a fairly brutal travel schedule, flying…read morefrom SeaTac early one morning and returning the next. Drivers are punctual, professional and really nice. I'm glad I use them for their skills because 2 weeks ago there was a major accident on the 5 freeway (tons of chicken feathers spilled) and Jon knew when to exit and take me to SeaTac another way which was only about 20 minutes longer. I would have missed my plane otherwise. I live 60 miles south of SeaTac and the cost is well worth it but it is reasonable considering the superb service.

Brad from Hannah Airport and Limousine Service picked us up on time and provided top notch service…read more If you are going to a concert at The Gorge, this is the way to go. Overall awesome experience.

From the owner: Our business specializes in safe, efficient, and fun transportation options. With both our Airport…read moreand Limousine services arrive to your flight or special occasion relaxed and on time. We serve all of western Washington with great rates. Call us for rides to either SeaTac or Portland airports. Our Limousine service specializes in many events. Sporting events, anniversaries, weddings, proms, homecomings, corporate functions and anything in between. Call anytime 24/7!

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Very quick and moved the conversation forward! Actually gave a quote and did not beat around the…read morebush

5/5 Stars -- Outstanding service for our bachelorette party!…read more We booked Seattle Elite Towncars for a bachelorette wine tasting trip out to Woodinville, and they exceeded our expectations from start to finish. Communication leading up to and throughout the day was seamless, and our driver arrived right on time. The van was spotless and super comfortable for our group. Our driver was friendly, drove safely, and was incredibly flexible when we had a last-minute change of plans at the end of the night. Having a reliable, stress-free ride made the entire day so much fun. Highly recommend them for group events or wine tours!

This company is so good it makes decisions a no brainer. After dealing with the so called "other…read moregood companiies" I found them lacking in decisions and knowledge of the seating laws in Washington State. After speaking with Alex on the phone he was knowledgeable, firm and very professional. We booked a SEATAC to hotel for our family of 14. The yoing man who picked us up was texting us from 1 hour our of appointment all the way till he picked us up. It was like having family. The Mercedes Sprinter was clean and roomy. And it looked so Limo-ish. Then we had 2 Sprinters take us to the dock. They were on time. The 2nd van needed a few more minutes but the driver was hilariously fun for my kids. We had 16 of us! After the cruise we were contacted 1 hour from pickup all the way through to "I see you!" They were like family again. Loved this service and will use them as they are family owned and operated! From my family to yours Alex!