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    Greyhound Bus Lines

    1.8 (125 reviews)
    Open Open 24 hours
    Updated 2 weeks ago

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    'Nuf said.
    Will B.

    Must be one of the new ways Greyhound advertise their product. Let people write graffiti over it and have it break down on the freeway and have passengers stranded for hours. Glad the money taken from those Gift Ticket Fees were put to good use. Like functioning buses and having customer service actually help you.

    Seriously look at the filth on this window. Damn greyhound. Really?
    Sandra V.

    This is one of the most disgusting bus stations I've ever been to. The seats and benches are sticky. Some of them are wobbly so you can't sit on them. There's always a few homeless people hanging around. Normally, the buses are new and somewhat clean.The bus I'm currently on is so gross, that I have not seen this kind of filth ever. Everywhere you look, it's sticky and gross dirt and grime. There is also a handle is missing from the seats. The grime is so thick that you could see it from a far. Of course there are no power outlets, since it's an old bus.Truly this is the most disgusting bus ride I've ever taken ...ever!!! I'll just hold my Peeuntil San Antonio. I don't even want to imagine what the bathrooms might look like. I might throw up. I just might.

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    8 years ago

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    5 years ago

    I made a baggage claim, 4 days now and no answer. Called customer service and they obviously didnt care

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    Review Highlights - Greyhound Bus Lines

    Wifi and the electric outlets didn't seem to work which was fine as I was on an "express bus" to San Antonio.

    Mentioned in 2 reviews

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    Vonlane - Attendant serving drink.

    Vonlane

    4.8(189 reviews)
    4.8 mi

    I don't need to write out a long post about Vonlane because the answers are YES I recommend and YES…read moreI'll travel with them again! Here are the highlights: --Timely and efficient; begin boarding 15 min before departure time and wheels moving on time -Greeted by the driver to load luggage under the bus -Greeted by bus attendant to check ID and advise of your seat -Seats are roomy, plush, and recline -Snacks, snacks, and more snacks (would love to see fruit snacks offered) -Lunch is included w/ salad, wraps, and sandwich options -Juices, carbonated beverages, and water are available -Alcoholic options available at an additional cost -Lap laptop tables available to work at seat -Pillows and blankets offered -Very clean bathroom on the bus If you are thinking or wondering if you should try Vonlane please scroll to the top of this review and reread my first statement! Safe travels!

    This is maybe my 5th or 6th time to travel on Vine lane. It's the first time I've really been…read moredisappointed. The service was not great. I was not checked on very often, and so I would have ordered a second glass of wine if I had been asked. I held on to my trash for probably an hour before being able to dispose of it. I know this is a first world problem, but when you spend this much on a one-way ticket, you do expect the luxury that they advertise. I'll have to think twice about doing this again.

    Photos
    Vonlane - Passenger working

    Passenger working

    Vonlane - Attendant serving warm lavender hand towels.

    Attendant serving warm lavender hand towels.

    Vonlane - Vonlane Driver

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    Vonlane Driver

    Austin Charter Services

    Austin Charter Services

    4.6(32 reviews)
    2.1 mi

    Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

    The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

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    Austin Charter Services
    Austin Charter Services
    Austin Charter Services

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    FlixBus - UNIT #2270

    FlixBus

    1.5(46 reviews)
    4.1 miSixth Street District, Downtown

    It gets you from point A to Point B. Sometimes, it's a nice bus. Sometimes, it's not. Sometimes,…read morethe bus arrives and departs early. Sometimes, it arrives and departs late. There isn't an office/lounge/official waiting area location as it's usually gas stations or random street corners so you're exposed to the elements. However, it does get you from point A to point B. It's a service I use out of desperation when flight times don't make sense for my needs.

    Have ridden from Austin to Katy round-trip and Dallas to Houston. Each time, the driver seems to…read morehave an attitude problem or desire to flex their authority. Have seen the driver deny access to people waiting 4 minutes before departure time, not to mention the people who arrived less than 4 minutes to departure time, but still before departure time. Have also seen the driver on the Dallas to Houston trip make a student buy them snacks. Like when the student didn't immediately say okay to paying for his snacks, he stared her down and repeated himself until she got off the bus and walked to the counter to pay for his snacks. This is coercement. She probably only paid because she was afraid he'd leave her stranded at the midway stop instead of her destination. If this system wasn't essentially the only reliable way to travel between these cities without relying on carpooling with strangers, I would not be using it. One way tickets on Friday/Sunday were $30-$40 each on a random non holiday week, so the trip wasn't extremely cheap either.

    Photos
    FlixBus - Make sure you ask a driver where it's going!!!!

    Make sure you ask a driver where it's going!!!!

    FlixBus - Inches from semi-truck @ 60 mph

    Inches from semi-truck @ 60 mph

    FlixBus - Front row view

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    Front row view

    Megabus - Babysitters, that's the look of contentment that was experienced due to the relaxing trip provided by Megabus.

    Megabus

    2.2(164 reviews)
    3.5 miDowntown

    Don't want to drive to Austin? This is your answer. My friends and I booked our tickets online…read more We arrived at Fuel City Taco/Carwash to catch the bus on a Saturday morning. Arrived in Austin within 3ish hours. The sucky thing is the seats are really small. You are cramped up. The charging stations at each seat is just a plug. No USB charging here. The free wifi sucks as well. The good thing is if the bus isn't full you can move to another seat. Our first bus driver was a chatty Kathy, but I had earpods in and watched nexflix on my phone. Our driver on the way home gave a Sunday sermon before we left Austin and it was awkward. All in all. Put your earbuds in and sit back, relax (if there's room) and let someone else take the stress out of your drive to and from Austin. The drive goes by so fast. PS - looking at the photos - we did not get a double decker bus to or from Austin.

    If you are not familiar with the Megabus system, it may be confusing especially with multiple buses…read moregoing to different locations. You can check in with the people inside the center by showing your ticket. It is always better to arrive early than late because the buses usually leave on time. I like how there is a waiting area. There are also restrooms. (There are restrooms on the bus too and they're usually clean). Most of the time, there is no Wi-Fi on the Megabus even though they do say they have it. Sometimes the outlets don't work so you should fully charge what you need. It is a good way for an inexpensive longer ride. They can be as low as $1 if you get them early. You do have to ride with strangers though.

    Photos
    Megabus - That's just me being a goofball while enjoying my ride on Megabus from Austin back to Houston.

    That's just me being a goofball while enjoying my ride on Megabus from Austin back to Houston.

    Megabus - The employee on the left was really rude and called a customer in a white car a "dumbass" after they didn't hear her to move their car

    The employee on the left was really rude and called a customer in a white car a "dumbass" after they didn't hear her to move their car

    Megabus

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    Greyhound Bus Lines - buses - Updated May 2026

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