I booked my tickets 2 days ago after the bus suppose to be gone at 3AM and it shows up at 7AM In this whether with kids and woman, we wait for 8 hours without no one told us anything and no apologies at all and front desk was so mean not helpful at all and I'm not alone on this it was around 40 ppl with the same case I asked for refund and non care about it whey was laughing this is unprofessional at all and not acceptable don't take this bus it's scam read more

Greyhound Bus Lines - Buses Near Me - Austin, Texas

First Greyhound station that doesn't smell like ass, diapers and piss lol it's also extremely tiny and nowhere to sit. The staff is kind but the buses are ehhhh. But it gets the job done. I still prefer the others. read more

Bus smelled of sewage and feces! Unacceptable and a health and safety hazard. It was so bad it made everyone on the bus sick! To pay 193 for three people and have this issue is appalling. read more

What a disaster! Coldest morning on record, showed up early, nobody to let me in. Then they said it would be late. It never showed up. They lied and said it came by. After over 2 hour in the cold, had to pay $50 to uber from Georgetown to Austin airport! read more

As a disabled traveler, I'm sure you can understand that I fear being left in a city when I miss a connection. I'm not only disabled, but I have a serious loss issue. Those combined made the accommodation of a missed connection for me an advanced customer service feat that I found impressive. It made me a loyal Greyhound user and a believer in bus travel. read more

Greyhound Buslines have been a pillar in the community for years and I have been a customer with Greyhound buslines for many years and mostly satisfied. Recently, I have been really disappointed with the service offered. I always reserve my seat because I am elderly and want to be near the front. However this new Flix service is awful. I paid for a seat in the front of the bus but had to ride in the back, I also had a 4 hrs bus ride with no break. The customer service agent was rude and didn't care about my concerns. I will not be using this service ever again and will tell everyone I know who uses it that the service has changed and definitely not worth it. read more

Text updates on bus delays and other things, pretty much has ruined my vacation for this weekend. Checked my ticket yesterday and did not inform of a delay, get to the bus station at 7:10 while in my uber I checked my ticket and all of a sudden there's a delay for pickup at 10:40. So went to go get food nearby after asking the lady a few questions about the situation, I get back and ask her if anything has changed and she said no and if I wanted to I could change bus stations to stay somewhat on schedule, and I thought to myself that extra money I don't have right now I've already put a lot in this trip, so I went outside to get some fresh air go back in and the lady goes you missed the bus. This is the second fucking time greyhound has done this shit to me, y'all need to start doing mass text notifications, we do have the technology for it!!! read more

Greyhound Bus Line, how do you manage to be this consistently terrible? I mean, is there some secret internal memo that says, "Let's see how bad we can mess up people's lives today"? You had ONE job--fill the bus with gas before departure. How do you send a bus out on a trip without enough gas? Do you think we enjoy sitting around for THREE hours, watching the driver scramble to find a pump? That's not a delay--that's a slap in the face! Not a single apology or even acknowledgment that this was YOUR fault. You stole time from everyone on that bus, and for what? A free lesson in how not to run a business? And let's talk about the condition of your so-called "terminals." I've been to fresher crime scenes. Why is it that every Greyhound terminal smells like someone just finished mopping the floor with regret and broken dreams? The seats are cracked, the floor looks like it hasn't seen a mop since the Clinton administration, and the air conditioning--if you can call it that--barely works. You've got people crammed in there like Vienna sausages, standing shoulder to shoulder, and we all know Vienna sausages aren't exactly gourmet. Why are we packed in like that, waiting for buses that are almost always late? You're running a bus line, not a human trafficking ring. Then, once we finally board the bus--after waiting three hours because you couldn't remember to fill up the tank--the situation somehow gets even worse. The buses themselves are a disgrace. The seats feel like they've been upholstered with sandpaper, and I swear, I found a fossilized french fry wedged in the crack of mine. The windows were so dirty that I couldn't tell if we were driving through a city or the post-apocalypse. And don't even get me started on the smell--musty is putting it lightly. It's like your buses are incubators for every foul odor that's ever existed. Greyhound, why are you still using Wi-Fi technology from 2002? This garbage signal can barely load a webpage, let alone allow anyone to get actual work done. You're charging customers premium prices for Wi-Fi that wouldn't even cut it in the Myspace era. Are you ripping us off on purpose, or are you really just that out of touch? The whole system is a joke, and it's borderline theft to even advertise that you offer Wi-Fi when it clearly doesn't work. You have the audacity to charge people for this "service" when it's clear your focus isn't on comfort, cleanliness, or even basic customer satisfaction. You're not Greyhound; you're a stray dog of a company, constantly fumbling the basics and still expecting people to come back. Every trip feels like a punishment, not a journey, and I wouldn't wish this experience on my worst enemy. So here's my question to you: How are you still in business? It's like you're trying to make travel as miserable as possible. I'd rather hitchhike than ever set foot on one of your disgusting, gasless, overpriced buses again. Do better, or better yet, just close down altogether and save us all the trouble. read more

Their route from Austin to Corpus Christi advertised as direct. It is not. I put my 86 year old mother on the bus and on her return trip, she was stuck in the San Antonio bus station for 5 hours while they waited for a new driver. She didn't get home until 1am. Unacceptable. Horrible bus line. read more

I would rate it 0 stars if that were possible. I was stranded in Waco on July 4th after arriving at the bus terminal 20 minutes before the scheduled departure time only to find that the bus had come and gone. I am blind and was depending on this bus to get home in Austin. I called Greyhound and was told the bus left the station at 1:47 (scheduled to leave at 2:10) and that it's up to the driver whether to wait and leave at the scheduled departure time. She also refused to reimburse me. I had to uber to Austin, costing me well over $100. I have limited modes of transportation due to my blindness, but I will NEVER use Greyhound again. Daniel read more

This is a fine and affordable transit option for going around Texas. We planned to visit Waco, so decided to do so with Greyhound Bus Lines. We had a 7:30AM departure, and the bus was slightly late, due to traffic. But we were able to still get to Waco at a fairly good time. The Austin location is located in north Austin, right off of a main highway. It was easy to find, and since we were here early in the morning, it wasn't as busy as I've seen bus stations before. Most people were heading with luggage to other major cities, like Dallas and Houston. However, there were a few people heading to Waco. And when we boarded, every seat was taken since people were en route to another destination. At the station were bathrooms and soda and snack machines. Seats were comfortable enough. Leg room was narrow, but what you'd expect for a non-luxury bus. I did see they had outlets in some of the seats, but unsure if wifi was available. I mostly slept on the bus ride, as with everyone else for the early morning ride. I would suggest taking Greyhound as an affordable way to get around Texas, if you don't mind the long ride. read more

Thankfully I never rode a greyhound bus, but I've had the misfortune of coming here so that I can catch a bus from another bus company. While I expect Greyhound to be the crappiest option for transportation, I try to avoid staying for long. The workers here are all miserable human beings. They cannot answer any questions without being rude, and many of them are as shady as the customers that frequent Greyhound. At the very least they consistently treat people of all backgrounds with contempt. The bathrooms are filthy, and the chairs are wobbly and hurt your back. The parking situation at the front of the station also sucks. Park at the back of the station where the buses are since no one ever thinks to park there. Just use your common sense and don't park at where the buses park. Who knows the amount of chewing out you'll be subject to by the workers if you do so. Most of the people here are either old or poor. As a result, I consistently see people that look like they would want to rob you if you weren't indoors. For some reason they all smell strongly of something whether it be cheap perfume, cigarettes, or drugs in general. Thankfully I schedule a ride before I arrive to Greyhound. If you don't have a ride, then taxis are parked outside. They are located outside where the Greyhound buses are parked. While I despise Greyhound, nothing can beat the convenience. But if you're wanting to be taken to a different state, then the prices are comparable to flying on a cheap airplane. Consider flying on a low cost airline such as Allegiant or American because it'll be much safer. read more

Must be one of the new ways Greyhound advertise their product. Let people write graffiti over it and have it break down on the freeway and have passengers stranded for hours. Glad the money taken from those Gift Ticket Fees were put to good use. Like functioning buses and having customer service actually help you. read more

Greyhound Bus Lines - 'Nuf said. - Buses Near Me - Austin, Texas

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Hard to rate a bus service that isn't up to par was the airport or chickfila. At this Greyhound station I bought my ticket online and use e-ticket to board. The location isn't pretty, like most Greyhound stations and stops its ugly and filled with homeless people. read more

This place is old and needs a remodel or needs a make over or needs jesus. But I think jesus can not even help them. Anyway they are sometimes helpful and sometimes rude. Just I guess depends on when they clocked in or how long they have been there working. The restrooms are decent, sometimes dirty or filthy but then sometimes they are clean. read more

This is one of the most disgusting bus stations I've ever been to. The seats and benches are sticky. Some of them are wobbly so you can't sit on them. There's always a few homeless people hanging around. Normally, the buses are new and somewhat clean.The bus I'm currently on is so gross, that I have not seen this kind of filth ever. Everywhere you look, it's sticky and gross dirt and grime. There is also a handle is missing from the seats. The grime is so thick that you could see it from a far. Of course there are no power outlets, since it's an old bus.Truly this is the most disgusting bus ride I've ever taken ...ever!!! I'll just hold my Peeuntil San Antonio. I don't even want to imagine what the bathrooms might look like. I might throw up. I just might. read more

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worst bus services ever, i regretted ever booking this services. couldn't cancel and didn't even get on the bus, when you cancel they charge you more than the booking fee read more

Bad service! Do not take this grey hound. My Girlfriend, her brain is not good. They are using her to steal her money already they just tricked my girlfriend money is $300 more for her ticket from Austin Texas to San Diego CA! maybe she can get on the bus December 21 but they didn't let her go on the bus they must her take the covid test and they will let know o her test covid in 2, 3 business day but today is more 7 days I was so nervous about her to ask her to meet them and when she got there, they told her ticket is not working Fucking asshole stole Our money $300 more!!!!!!!!!!!!!!!!!!!! read more

Greyhound bus had no charging devices , air conditioning was malfunctioning, no wifi, seats were filthy. bathrooms were filthy and horrible at certain stops. Customer service does not respond too customer complaints. read more

My son coming home for a visit from college had a transfer and the bus he was on was late but literally pulled up when the next bus my son needed was leaving. They didn't even wait for the bus to unload. He made it but they didn't care and left without checking to see if anyone needed that bus and now he has to spend the night in the bus station. Terrible experience. No hospitality or heads up or anything. We spent $75 and you can't have the decency to wait? We will never spend our hard earned money with Greyhound again. read more

I had booked a Greyhound express ticket for 5:25 PM going to Houston. I get to the Austin Greyhound station at 4:30 PM, well ahead of my departure time. I stand in line around 5:15, confident I would be able to get on the bus, because my ticket, as the Greyhound express website says is "guaranteed." The bus is late 15 minutes, and when it finally gets here, I find out that there are no more seats available since they had overbooked the bus. I am initially told that they would try to get another bus for the 20 or so people that were unable to board, but soon realize that I would have to wait for the next bus at 8 PM. So, I wait the 2 1/2 hours for the next bus to Houston to come. When it finally comes, I notice it was not a Greyhound express bus, which is what I paid for. But since I just wanted to go home, I didn't mind. So, right as I am about to board, an Austin Greyhound employee announces over the intercom that our tickets needed to be changed because it was a different company that was operating this new bus. So, I am led inside to the desk where they change my ticket. While they're changing it, however, this next bus gets full, as the bus driver ignores the greyhound employee's plea to stop the boarding to allow the 5:25 PM travelers to board first. I am told that I would have to wait until the 10 PM bus now. When I asked the woman why she didn't change our tickets before the bus got here, so that we would have been able to board. She scoffs at me and says that "it would have been silly to change everyone when we didn't know how many seats there were." When I note that this doesn't make sense, since our tickets would have had to been changed eventually, so that we can board a later bus, she ignores me and walks off. While I am waiting for the 10 PM bus, I go to the desk, where I ask the employee sitting there, about potentially getting reimbursed/refunded for my troubles. Instead of trying to make amends or apologizing for the inconvenience, he condescendingly lectures me about how the seats are "first-come, first-serve", even though that is contrary to what their website says. ("We don't oversell our schedules, so this boarding pass will guarantee you a seat on your ticketed schedule.") Finally, at 10 PM, by pure luck, the bus that arrives is empty and I am able to board. My final arrival time is 1 AM, exactly 4 1/2 hours later than my original scheduled arrival time of 8 PM. In conclusion, I would just like to say that I was very frustrated not only because I didn't get what I paid for (an on-time, guaranteed seat on a bus), but also, because of the unprofessional manner and attitude displayed by the Greyhound employees in the Austin station for trying to make up for mistakes that were made on their part. I can say with confidence that is last time I will ever ride the Greyhound. Edit: They gave me a full refund, and a $100 credit for my troubles. read more

This is a smaller station than San Antonio or Dallas, which have hot food. Bathroom could be better. This station is spacious and I feel pretty safe here as compared to the Dallas station. It's in a convenient location to be picked up by friends/family. read more

Greyhound Bus Lines - front counter - Buses Near Me - Austin, Texas

This company is a joke never returned our money they dont take car of buses. No wifi plugs disnt work bus almost caught on fire.... Like really and to top it off toilwt was full of crap... We broke down in the middle of nowhere. Was not cool.They will not refund but sure will sale YOU FALSE ADVERTISEMENT! read more

The worst bus lines ever. Booked a direct trip to Dallas and because greyhounds level of professionalism is 0 I'm on a bus with a layover, not to mention the bus was over 45 minutes late. The ac sucks. Seats are super uncomfortable. If you have no other choice but greyhound I would recommend walking or renting a car. Sitting on the bus I'm listening to a lady pretty much tell someone that she's had to change tickets and buses so many times that her original arrival time to her destination has changed dramatically. To add insult to injury the bus driver doesn't even know where she is going. Someone had to gps Dallas just so she could get on the right road. The driver doesn't even know where Dallas is WTF!?!?!? I wouldn't bother with them but my wife really wanted me to meet her in Dallas so she booked me a ticket with greyhound. At the station 2 people tried to purchase from vending machines and the snacks got stuck so they had to pretty much say bye bye to their money and get no snacks. Long story short. Greyhound can go suck an egg. I will never let me repeat NEVER EVER EVER use greyhound again. read more

I live in Mexico where transportation is easy and inexpensive. Coming to Austin to try to conduct business has been difficult. There are no good options to getting to San Antonio from Austin. The Legislature is too pitiful to authorize or build commuter rail transport. So the only option is to be stuck on traffic on I-35. I tried using Greyhound but their schedules are not convenient and they still are trapped on the automobile congestion on I-35. I purchased a ticket, spent an extra $20 to allow me to cancel or reschedule. Then when I called in to cancel or reschedule, the day before my purchased trip, Greyhound refused to do it. Money down a rathole. read more

This place silently makes you die inside. It infects with its service. The drivers, the information desk, the kiosks. It's cheaper than Megabus, but after 10+ times, I am doubting why I have continued this depressingly pathetic place. Drivers seem like they hate their lives, front desk couldn't care less, and the kiosks never work. The line for the information desk likes to move at a glacial pace. I've had a driver "google maps" how to get from Dallas to Austin and still got lost. They really need to update how they work. Can't just pull it up on your phone. Also can't change from "print at home" to "will call." They had to email themselves to print it for you. Avoid. Location is gross but less sketchy than the Dallas station read more

Greyhound Bus Lines - One person at the desk. Kiosks don't work. Buses running late - Buses Near Me - Austin, Texas

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They lost my luggage with nice designer clothing and acted as if it was my fault. We had a 7 hour layover in Amarillo because none of the bus drivers showed up to work. None of the electrical outlets worked and the wi-fi didnt even work. The incompetency of this company is astounding. The employees are extremely rude and unhelpful. I will NEVER ride with greyhound again. They have lost a customer for life and I am making sure no one I know travels with greyhound. read more

My experience with Greyhound has not been good at all ... all I would like to know is why you don't have some kind of a back up plan for when busses are late ... once again I've stuck to my end of the contract and paid ridiculous prices and yet once again you haven't!! I understand that you won't give a refund but you won't compensate the person either when they miss there transfer busses. I'm done with travel with Greyhound and will turn everyone I know away as well. Extremely unhappy!!! read more

If I could leave no stars I would. Worst customer service ever and scam artist. They refuse to let my brother on the bus although he had an E ticket because it was changed to another time and on their end it didn't show although we had the confirmation email and they saw it and the receipt as well. They refuse to give me the money back or give us another ticket for him. read more

if you have any other way of transportation take it. do not take this bus seriously!!! my boyfriend was left at a bus stop with another passenger and was not picked up!!!! now they have to wait until 3pm to maybe get picked up!! to top it off. we can get any rep from the u.s. to help us! open 24 hours/7 days a week is a total lie. for someone to even hear our concern we have to wait till 5am & hes been at the store corner( where they got dropped off) since 12 a.m. please for the life of you dont buy that bus ticket. read more

I have had a horrible experience with Greyhound bus lines. (214)849-8966 First, when we went to the bus station the person opening the bus station was late. The bus was there but the station attendant was late. Then, at the 2nd to the last transfer, their bus driver overslept and didn't show up for 6 hours. When my husband got to his next stop, they told him he had to wait a whole day before they could transport him the rest of his trip. I had to call someone to go get him because he had no money and he had no food. Originally, we were told they would refund $160 to us for the inconvenience. We had explained to them that I could have put him on a flight that would have been cheaper but that I did not because I wanted him delivered to Fort Wayne. My daughter is very sick and I didn't want her to drive to Indianapolis to pick him up. Instead, Greyhound bus dropped him 5 hours away. Now they tell me they'll only give me $40 back because that would be the price I paid for the missing portion of his trip. (The remaining 5 hours to fort Wayne from where they dropped him, which was going to take 24-hours now). They did not provide the service I paid for. They are not willing to compensate the miserable 24 hours or the night off work my son-in-law took to go pick him up. I will never use Greyhound again and I'd like everyone to know how poorly they treat their customers. A bus trip is always more miserable than flying anyways. If you can't even get to where you're going what's the point of even having a bus service? read more

Despite what all of my friends said and warned, I gave this bad boy a try. Bad boys aren't always bad, right? Luckily it was a risk worth taking! I really think this is such an incredible resource. I booked an all inclusive trip out of Dallas with a friend who lives there and decided I would give the Greyhound a try. For $50 round-trip I got to sleep the entire 3.5 hours it took to get from Austin to Dallas. Nothing beats coming home from Mexico and not having to drive to Austin. Plus, with the price of gas you can't even drive for that cheap! Given there are some sketchy peeps in the actual terminals and maybe some on the bus, I felt entirely safe both trips. I'm not sure I could've handled a trip further than dallas but for quick trips in Texas, it is the way to go! read more

I have traveled by bus my whole life, and I can't recall having such a bad experience before. I bought a ticket from Austin to Harlingen. The price was not terrible, I'll give them that - $48 for a one way. The bus seats, however, were small, uncomfortable and barely reclined at all (a major con for an 8 hour trip at night). The air conditioning seemed to have only two available temperatures: same as outside or freezing cold. The WiFi that they so proudly advertise automatically logged out so often that I gave up trying to use it. The driver listened to loud music until about 2 in the morning. I wish I was kidding. The bus arrived at Mc Allen, and I coincidentally discovered that I was supposed to get off the bus there and connect with another one - no one bothered to inform me about that when I bought the ticket (in person) nor during the bus ride, I had to overhear two ladies talking about it and I barely made it out of the bus before it took off. My checked bag had been taken down the bus before I realized I was supposed to get off it, and taken to a back room. I had to inquire three different Greyhound employees during the course of 20 minutes to get a hold of it, and I'll tell you this much: I'm glad I speak Spanish, otherwise I might still be in Mc Allen looking for my luggage. Long story short: terrible. I've taken buses all over South and Central America and not a one of them was this bad. * UPDATE! * Confirmed, Greyhound is the worst transportation company I have ever traveled with, and yes, I have traveled by plane! My roommate and I were traveling to south Texas for the holidays. We didn't have a ride back so we decided to take the Greyhound. Bad call. First off, when I attempted to buy the tickets online I got a message saying I could not make a purchase with this card. I became concerned and checked my online banking; Surprise, surprise, the money had been deducted but the tickets had not been provided. Wonderful start. I called the number on their website only to be told by a considerably rude person that I'd have to call tomorrow because their customer service department closes at 7 Central. I should have given up then and there, but instead I bought the tickets with cash at a 7-Eleven (after getting my money back from the previous transaction.) So, on the night of the trip we got to the station with plenty of time to catch our 10:50 PM bus to Austin. Like the fools that we are. The bus had been oversold by roughly 15 seats. It arrived to the station basically full, and only the first few people in line got in. We were not informed that this was the case until we asked an EXTREMELY rude employee what was going on; his response to my complaint was "well, there are other companies you can go with." If only this were true... I asked another (also very rude) employee when the next bus was, she said it was at 11:30 PM and that it was also considerably oversold so "I better go stand in line if I want to make it." So we did. The bus arrived closer to 1 AM. Finally we were able to get in the bus and enjoy the Greyhound experience: uncomfortable seats, unreasonable number of stops, and yes, once again: loud music courtesy of the driver. I can not even express how little I recommend this company. Drive, fly, hitchhike, run, hop onto a moving train; exhaust any other option before buying a Greyhound ticket. read more

There are, indeed, crazy people at the bus station, and it does smell strange. But how else would you get to central Mexico for about $150- $200 round trip? It takes about 20-25 hours each way, with a stop before and after the border. And you have official bus personnel dealing with border patrol and INS on your behalf. (Trust me, it's better to have a middle man.) That's how we got down to San Luis Potosi last May - going the bus route is not a shabby idea if you have at least a whole week to spend in Mexico (be prepared to use an entire day for traveling one way). Once you're there, though, you have the freedom of not worrying about a personal vehicle, and the bus system is wonderful for getting between cities. (Once in a city, though, you'll want to stick to a metro or the taxi.) I do suggest taking some Dramamine, a disposable pillow, and maybe even some sleeping aid. It's a long ride, and there's not much walking around you can do. And try not to drink too much water before getting on the bus. The bathrooms are a crapshoot. (Literally, too, I suppose.) read more

I made a baggage claim, 4 days now and no answer. Called customer service and they obviously didnt care

I have tried calling the greyhound number several times tonight in Austin...and everytime it rings then there is a disconnect like someone is hanging up. How do I get through to this station? Does anyone know? I have also called the 1-800 customer service number who gave me a different Austin number to call. I called the second Austin number and the same thing happened. It's like they keep hanging up. Can anyone get me some detail on this? Thanks, read more

This is my first time being on this bus going from Houston to Austin and I personally think that it is quite good, but the thing is when I got there late I asked them what should I do then the lady just ignored me completely. I'm a highschool student and I'm Asian so maybe that's why she didn't talk to me?? I could talk in your language you know, and I was dead worried about missing the bus, and you were just standing there looking at me. After 30 minutes no one said a word to me and I kept asking them several times in worry. Finally, they got me on the evening bus for free, I appreaciated that. But the attitude of the lady and how racist she is dragged the whole company down, will choose Megabus next time, at least they have manner. read more

It's Greyhound, what do you expect? It's like Megabus, but cheaper with a few more interesting people. The Austin station is smaller than the Dallas or Houston stations, so no hot food and overpriced sodas. The bathrooms are decent, and the workers were friendly enough. The biggest problem is probably Austin traffic - all the buses on the day I traveled were running late, and my bus didn't leave until about 30 minutes after its scheduled departure time. Greyhound should probably start factoring this into their afternoon departures. The station is located near 35 and city bus lines, which makes it easy to get myself home without bothering a roommate. I'll be back - out of necessity. read more

I wouldn't even talk about this on here, but I'm so outraged. Yesterday, I was supposed to be on a Greyhound bus from Austin to Dallas at 8:45pm, the bus got delayed until 10:44pm, and they did not think to alert passengers. I had to find out from my roommate who was taking an earlier bus. I called customer service to find out if the information was accurate and they confirmed that it was. I got to the bus station at 10:00pm and they were closing the doors (mind you it's 40 degrees outside and there were about 30 other people waiting for their buses to arrive). So I waited till about 10:40pm, then decided to call customer service again. The rep kept repeating that the bus was delayed till 10:44pm which was confusing since it was past the time at that point. I asked if they were referring to a new delay, and they did not have an answer. I asked if they had any idea where the bus was and they said they had no updates. Fast forward to about 11:15pm and a bus arrives, I get to the driver and they say I can't board because it's not the bus I was scheduled for (even though it was going to Dallas as well)...She asked me to track my bus online which I did only to find out that it was in Laredo, TX which was still hours away. So at this point I've been standing in the cold for almost 2 hours with no idea how I was going to get home. I decided to call customer service again ...They basically tell me my only option is to reschedule for a trip that is literally 24 hours away from my originally scheduled one. So I stood in the freezing cold for 2 hours, with no updates, no trip, no guaranteed refund. My hands were literally so numb that I couldn't type and my chest is starting to hurt now. read more

Never, ever use Greyhound Package Express. They say they track packages, in reality they have no idea where any packages are. Lost mine, sent 3 emails with NO response. Called, took 30 minutes waiting, another 30 while she attempted to call bus stations on the route. No one answered the phone! Put tracker on package 7/30/20 & promised someone would call me. Guess what? read more