Dr. Matt Lisenby has treated my teeth for the last two years. Dr. Matt is caring and…read moreprofessional. He takes the time to listen to you and to address any issues you are having with your mouth and teeth. He even helps with sleep apnea. His practice in Reno might be new, but Dr. Matt has been taking care of dental needs in Carson City for more than five years. I am so happy with the care Dr. Matt has given me, I now drive to his new office in South Reno because he has made me feel comfortable and confident with my smile. The new office is clean and the staff are so friendly. I'm glad I switched to this office.

This is the 5th time i've had an appointment made, they remind me 500 times about my appointment,…read morebut then can't get me in until 25 minutes after the fact? Show up 15 minutes before? You'll be sitting on that waiting chair for about 45 minutes.Sorry guys but the world doesn't revolve around your time schedule. Will be finding a dentist and establishment that actually make sure your time is well spent:)

As a newcomer to Reno, I checked Yelp for well-reviewed dentists, and then called around to see who…read morecould get our family in for appointments soonest. My husband saw Dr. Tjoa, liked the care he got, and recommended I see him as well. As far dental care goes, I have no complaints about the practice. However, as my routine dental exam went on, I become more and more uncomfortable with the things Dr. Tjoa was saying to me: he described my teeth as "sexy" and "voluptuous," told me "you're basically genetically perfect, as far as your mouth anatomy goes," said odd things about my husband "he must not stress you out much, because it doesn't look like you grind your teeth," and asked me if I fell in love with my husband's sexy foreign accent, and finally, weirdest of all, when looking under my tongue, said, "you're a bit tongue-tied, if you want to be a better kisser, I could cut that little membrane for you." Notably, he didn't make of these sorts of comments to my husband. I was uncomfortable enough that, had I not been laying down with a tray of tools over my chest, I might have left. I determined immediately that my family will not be seeing this dentist again.

I had been going to this place for a long time that finally decided enough is enough. I went in…read morecomplaining about a tooth that was bothering me and Tjoa the dentist suggested a root canal. I said why its already bad can you just pull it coz it was getting bad with a little absess. Long story short he pulled the wrong one coz when I was about to go home I notice it still hurts that when I determine they pulled the wrong tooth. I am not going to this dentist ever again!

Office experience is always professional efficient and kind…read moreFrom front desk check in and phone conversations every thing is always so positive Care quality has been fantastic Cleanings and more intensive care has been fantastic Dr morales and her team are amazing Only downside. Which is common in the medical world Im finding is that appoints start often very late unfortunately So a hardship with scheduling is planning on being in office often double the time "expected"

Yeah! I finally found a dentist I like. I've had many bad experiences with dentists since I was a…read morechild which made me distrust them. Dr. Atencio and his staff quickly made me feel comfortable and that they genuinely cared about my dental needs. On top of it, their offices are attractive and clean, a definite added bonus. My whole family is going to come to Dr. Atencio's office in the very near future. I highly recommend them.

Super nice hygienist, quick, painless. Dr is very friendly. Everyone is pleasant. The reception…read morearea has fancy pants leather chairs (nicer than plastic gross chairs lots of offices opt for).

The front office staff, hygienist and Doctors are all kind, patient, attentive and clinically…read morecompetent. My dad was a periodontal who knew Dr. Wager very well. After college, I moved to Reno and my dad told me not to go to anyone else but Dr. Wager. And I loved him. I wa apprehensive when he retired, but Dr. Evans has filled his shoes well and introduced new areas of the practice. I LOVE the dental concierge/membership. It has saved me hundreds of dollars a year. Well done team! Laura Furumoto - patient since 1991.

Been working on a complete implant procedure over the course of two months with Doctor Kwong. The…read morestaff including Brooke and Cassandra were very thorough explaining costs for care plan, and timeline for the completion of the procedure. Every time I come into this location the staff is very helpful even though they take more than a couple minutes . Look forward to completing my dental needs in the future!

I have been coming to Kwong Dental for a couple years. You can tell everyone really knows what they…read moreare doing. Crystal usually does my cleaning and is always gentle but very effective. The staff is all really nice. I would definitely recommend this to be your new dentist.

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

I am more than disappointed to have to write this review, unfortunately, I have experienced a…read moreneglect in the customer service from the office. The recent process of dental work that I have had recently has left me looking for another dental office. During my visit in September 2025, I was informed that my bridge was 'failing' and in addition I had a cavity underneath a crown, and in addition to that, an adjacent tooth had to be removed. To me, as a lay person, this sounded like a tremendous amount of work and cost. I felt the office manager or Cercek should have sat down with me and gone over various options. However, I was only given a referral to an oral surgeon for implants. Implants did not seem to be a good option for me after having an appointment with the referral dentist. Aside from the exorbitant cost, the x-ray showed that I would need a 'sinus uplift'. The oral surgeon did not even bother to discuss the fact that I have periodontal disease and how that can sometimes complicate issues and even having the implants 'fail'! On my own, I researched other options such as a partial denture. I was very disappointed that no information or options were given to me by the office. I, again, had to research on my own what would potentially be my reimbursement from the insurance company because Cercek is out of network. I only had $825 left for 2025. In 2026, the maximum reimbursement would be $1,500. Because I did the research, I decided to split the dental work that needed to be done over December 2025 and January 2026. I made an appointment for December 17, 2025 and another for the partial on January 14, 2026 shortly after the September visit. I later found out (at the 17th appointment) that a minimum of 6 weeks is required for healing. From the 17th of 2025 to the 14th 2026 is only 4 weeks! My appointment was moved up one week to the 10th of December, but even still that is not 6 weeks! From my researching, yet again, I found out that healing can take up to 3 months. The fact that the office didn't take the time to help me in scheduling is a gross neglect! Back in 2011 I had the adjacent tooth pulled, the oral surgeon packed the gum with cadaver bone and put in a couple of stiches. The tooth that Cercek pulled had bone loss, and I even asked if there would be bone filled in, and the answer was no with no explanation. No stiches either. Why would I go in for a measurement for a partial denture when my gums/mouth are not completely healed. That makes no sense. So, I called to cancel my appointment for the 14th and to relay these complaints to your office manager. I was told she was in a meeting. Did not receive a call back, so called again and was asked if I could be put on a 'brief hold', which I did. 10 minutes after being on hold, I hung up. Called back yet again and was asked 'what is a good time that the office manager could call you back.' Very, very poor customer service. And this is not even the whole story, but that would require a very very lengthy review.

I highly recommend Brooks Family Dental. Dr. Brooks just helped me through making a decision on a…read morechallenging dental issue with honesty and impressive knowledge successfully! What is equally impressive is the time and caring offered not only by Dr. Brooks but by his wife Dr. Benita Brooks who took the time to assuage and brainstorm my fears caringly. I also feel cared for by their staff Shelsea and Ashley. I feel very fortunate to be a patient at Brooks Family Dental!

First, this has been my favorite dentist in terms of staff. The care is excellent but the billing…read morehasn't been great. About a month before an appointment, I confirmed the amount that would be owed for my husbands appointment. I did this because I was billed for my routine cleaning that I thought was covered at 100%. The lady explained that they charge more than the insurance is willing to reimburse so I owed. I wasn't excited about this but I liked the care so no big deal. When I confirmed how much we would owe for my husbands upcoming appointment the lady assured me that we wouldn't owe anything because his insurance was better than mine. Flash forward a month and come to find out we owe 50$ for his appointment. Although, I like the care I don't like not knowing exactly what I will owe. Luckily it was just a routine cleaning but I can't be sure of the charges should we need more extensive care in the future.

Being away from Reno for 10 years it was so refreshing to return to the same high quality dental…read morecare office!!! Dr. Trisha O'Gara is the dentist and still most of the same staff! Amazed that they remembered me and stopped in to say hello as I was in the chair. I was treated with great care and they pulled up prior X-rays and records! Cleaning was done and new fluoride applied. Left feeling all smooth and assured that dental car was taken care of. They take most insurances and are accepting new patients.

I have been asking for a refund of my overpayment to Ogara Dental since last December. Nothing but…read moreexcuses and no money returned to me. You can bet that if I owed them money for this long they would have sent me to collections. I will be finding another dental provider and warn others of their shady practices.