Very happy with my experiences at Sierra Smiles. I see Dr. McShosh and he is very caring and competent. Unfortunately I have needed quite a bit of dental work over the years and Dr. McShosh is my favorite dentist, spanning four states and six decades of dentists. The office and staff are very nice as well. They always get me in quickly when I have an emergency. And, I love the warm lavender neck pillows that help reduce the stress of yet another dental appointment. Highly recommend! read more

All I can say is that this is by far the best Dentist, assistant, everyone in this company was kind friendly best service ever

As a new patient, every single member of this office was dedicated to ensuring my experience was extremely positive. They have a great new patient process so that you're getting exactly the type of quality care you want. Every single individual in this facility is extremely professional, caring concerned, and wants to make sure that you leave feeling highly valued. The quality of dentistry here is much better than I have ever experienced and I live in Los Angeles. I highly recommend this facility. I highly recommend the Dentist, the DENTAL team, the reception team and my only regret is that my family doesn't live here if we did my entire family would be using this dental facility from now on. Five star rating means 100% perfect in every category. read more

I was a celebrity patient of Dr. Manuel Tjoa, DDS at this location for many years before he retired. The new staff (McShosh & hygienists) treated me horribly while playing nagging amateur cardiologist with a $20 sphyg. Will not ever go back again. read more

I can always count on Sierra Smiles to take good care of me and my teeth Excellent service, and always so warm and welcoming. read more

I cannot say enough good things about this practice. The entire staff delivers excellent service. Dr. McShosh is simply the best!

Well, what can I say? Dr. Ricciardi and his team are amazing! Our appointment was at 7 AM and we were out of there by 8:20 AM just as they explained. My daughter had her wisdom teeth removed all at the same time. She felt no pain and the staff was just very professional and helpful. They put her at ease as well as myself. I had such a horrible experience with mine out, but they made us feel comfortable and made it painless and the very good experience. The office is clean and the staff was very nice and helpful. They even make cookies for their clients daily Thanks again to Dr. Ricciardi and all the staff of Sierra Smiles. You really pulled out all the stops! read more

Dr Bocchi did an amazing job fixing my front chipped front tooth! They give great service and really care about their patients.

I had an emergency dental issue and was treated with excellent care by Dr. BOCCHI, his assistant Ileana and Taylor helped me with billing. Would highly recommend this place they treat you with excellent care, professionalism, and kindness. read more

I have been going to Sierra Smiles for the last 7 years. I have always been impressed. They make the final crowns on site, no need for temporary caps! Never had to go back for any rework either. My wife and two daughters also go there. Dr Vong is a craftsman and so is Meehan, the hygienist. You won't be disappointed. it's a well run business. read more

Let me start off by saying how incredibly nervous I was to go to the dentist (after putting it off for far too long) I had to have some major dental work done and couldn't put it off any longer. I called nervously and spoke to Lizzy. Right off the bat, she was so sweet and understanding and made me instantly feel better (this girl deserves an award for how great she is with people) When I arrived, everyone there was just as friendly, I was worried I would get scolded for letting it go this long but Dr. McShosh was patient, kind, informative, and did not make me feel bad at all. For me this goes a long way. Angoleece took my x rays during my first visit and also instantly calmed my nerves and was a true delight every visit after. I now see Megan (my hygienest) every 3 months and she is also absolutely amazing and is incredible at what she does and always makes me feel welcomed. All in all, this place has made me actually somewhat excited to go to the dentist, which I never thought was possible. The people that work here are absolutely fantastic and provide excellent dental care and customer service. I can't stress enough how happy I am I found this gem. read more

I have been a patient for 10 years......they are the best! Highly recommend. They are organized and I appreciate the reminder texts - well run organization read more

I have been going to Sierra smiles and there's no one else I trust more with my smile. The staff is absolutely incredible! If you are in look of a hygienist be sure to ask to see Kaity! read more

I've been a patient here for about 10 years, the staff is friendly and professional. I get my cleanings from Megan and she is always great!

Comfortable and relaxing atmosphere from the get-go The staff are so welcoming and the Dr I saw listened to my concerns and they want to work on what my biggest concerns are and help me with a break down using my insurance or their new plans they have read more

Sierra Smiles Complete Health Dentistry - Kietzke - Comfortable waiting area - Cosmetic Dentists Near Me - Reno, Nevada

Everyone at Sierra Smiles is Awesome. The staff is friendly & welcoming as soon as you walk in the door. I've never enjoyed going to the Dentist more. My hygienist, Katie is very funny & good at her job. Dr's Bocchi & McShosh provide excellent care. I highly recommend Sierra Smiles. read more

Sierra Smiles not only has a beautiful office but everyone there is so friendly and kind. My hygienist is Megan she is amazing. My teeth always look and feel so good when she is done and she puts up with all the plaque that I have I hope she stays around for a long time because she is that good. read more

amazing place. great treatment and great staff. glad i Chose this place. If you need anything done come here.

Always so friendly, quick and knowledgeable. When I first moved here 5 years ago I had a crown break and called around to get it fixed. After a few offers of 3-4 weeks Sierra Smiles said "If can get here tomorrow morning at 9am, I think we can help." I went in, watched them make the new crown and was all done before noon!!!! I've been with the ever since. read more

I must have read over 20 dentist reviews before deciding on Sierra Smiles. I have never felt more comfortable or even just heard by the staff of a dental office before. To be honest I hate the dentist and have avoided going like the plague, but my dental team has made an easy plan for me to clean up my teeth and get back to a healthier track. The office offers different payment options as well as discounts for new clients. This made going to a new dentist extremely stress free. I would 10/10 recommend sierra smiles and 20/10 recommend Dr. McShosh!! Thank you to all the amazing staff at Kietzke for making me want to be at the dentist again! read more

I have had severe dentist phobia and general anxiety my entire life. My teeth have been royally screwed up. I started going to Sierra Smiles back in 2016 to start the long journey to dental wellness. I can honestly say that I would not have been able to do all the work I needed if it wasn't for the amazing staff here. Every single dentist and dental assistant has been so nice. They have comfortable chairs, Netflix to watch, hot neck pillows infused with your favorite essential oil, and hand paraffin wax to help relax you. Some chairs are even capable of massaging! They really put emphasis on your comfort which is absolutely the most important thing for me. Today was the first day I had a panic attack in their office. For some reason, I was more anxious than usual and was feeling down about getting more dental work done. I was numbed up but absolutely ready to walk out of there and go home. I was crying and shaking and feeling so embarrassed. I have suffered from anxiety my whole life and I am not being hyperbolic when I say that Alicia, the dental assistant, handled it the best I've ever seen. She helped me feel calm, comforted, and supported. Dr. Bocchi was also so sweet and supportive. They didn't make me feel dumb or rushed. They gave me water and time to calm down while giving me reassurance. I can honestly say I was able to get my filling and crown today because of how supportive they were of my feelings and needs. Yes, they do great dental work, but they also have high empathy for their patients, which is one of the most important qualities of a dental office for me. I cannot recommend them enough. If you have been scared to go to the dentist for any reason (anxiety, dental phobia, emetophobia, etc.), Sierra Smiles is the best place you can go for great service and comfort. read more

I just went in today and everyone was super friendly and very inviting. I get extremely nervous with dental care and going in there felt like a worm hug so I would recommend this place to anyone. they did an awesome job on my cleaning as well as my x-rays. The doctor I saw was very elaborate with detail on my treatments and I appreciate that as well. overall, great experience. read more

I can't say it enough, Dr Archer is the pinnacle of dentistry. Not only do I get extreme anxiety but I have also ignored my dental issues for my entire adult life. She is attentive, caring and patient focused. I have been to her office more times in the past two months then I have been to any dentist in over 10 years. As soon as she's in the room, I lose all my fears and know I'm in capable and thoughtful hands. I'm not sure if there's enough stars in the world to give her in ratings. I've never been happy to go to a dentist appointment until I met her. If you're using a different office...change it and come here. read more

This place went above and beyond to make sure I felt comfortable and they have so many in-house complimentary aspects that you don't see in any other dentists. Overall my experience was one that left me wanting more, I felt so taken care of by Dr. Pain and with the help od their assistants I will be coming back! This is what the dental experience SHOULD be! I loved it :) Thanks to these lovely folks and their beautifully put together space. Well done! read more

best dentist office in Reno! I've always had terrible anxiety going to the dentist but the quality care I receive at Sierra Smiles always puts me at ease. they are very attentive and truly care about my comfort throughout the entire appointment. I would recommend this place to anyone looking for a new dentist! read more

I used to hate going to the dentist, until I found Sierra Smiles! From kind and qualified providers to neck warmers and beautiful views outside the window, Sierra Smiles inspires me to take the best care of the teeth. They have a wholistic approach to oral care, and provide genuine individualized recommendations. My teeth have never looked or felt better since I started seeing them. I recommend them to all my friends and family. read more

Going to the dentist or finding a new dental office can be a little scary. Sierra Smiles welcomed my family as new patients and got us all caught up with our dental needs quickly. My family will not go anywhere else, we have found our dental home! Here's why! 1. Quality service and materials used 2. Professional, efficient, adept, friendly and caring staff. 3. Same appointment permanent dental work!!! 4. They will not waste your time or money 5. The dental suites are well appointed and the office is comfortable and inviting 6. Scheduling is easy, an emergency is accommodated and they will send appointment reminders to keep you on track 7. If you have dental or oral issues they will figure out the cause of the issue and help you fix it 8. Because you want a beautiful smile and good oral health. read more

Such a great environment! Each time I've been everyone is so friendly and timely! They do a thorough exam each time and with gentle care! Highly recommend Sierra Smiles! read more

Visiting from out of town and had a crown come off. They took me in right away to glue it back on. Very diligent and EXCELLENT dental work. I highly recommend them! read more

Sierra smiles has wonderful staff and many comfortable amenities to make your dental experience as good as it possibly can be!

I have an extreme fear of dentists from my childhood, and they surprised me with their accommodation and kindness and understanding They are thorough and extremely good I would recommend anyone, especially if you have any issues seeing a dentist to see these dentists as they are excellent read more

Had a great visit today and as always, the team at Sierra Smiles made me feel comfortable and cared for! Dr.McShosh and his team made me a beautiful crown and did a filling that looks and feels great! I know my oral health is in good hands here! They are professional, efficient and above all, they are kind and caring about their patients! Thank you Sierra Smiles! read more

I wish that I could recommend this office, however I am very disappointed in my experience here. I was able to get in and get an exam and cleaning in a reasonable amount of time. The female dentist basically lectured me about how she treats the whole body and I needed to do a complicated study to get info about my oral health. I had to sign out a device and download an app and if I didn't return the device I would be charged. I never did the study and returned the device. I also needed a crown replaced, made sense. I have good insurance and they estimated my out of pocket to be a couple hundred dollars. So I had the work done and paid that day. Now, I know it's an estimate, but I expect it to be reasonably close. Not only did the crown fall off a couple weeks later (they did get me in to fix it quickly), but then I started getting billed for another $160. How could their estimate be so far off? They work with my insurance all the time. That is their JOB. So I asked to speak with the billing person to discuss before I paid. She's either busy or not working. I asked for her to call me.....at least 3 times. Never heard from anyone regarding the bill. I moved from the area last December. Not only are they still texting and emailing me spam about needing to come in for a checkup (I told them I was moving BTW), but now I received a nasty letter saying that my account is way past due and will be sent to collections. I have excellent credit and always pay my bills, and would gladly have paid this one had I been able to speak to someone and confirm that it was correct and understand why the large discrepancy. Leaves me thinking that this office just wants to get you in and make money but doesn't actually care to provide good customer service. read more

Sierra Smiles Complete Health Dentistry - Kietzke - Letter threatening collection action on a bill that I tried numerous times to resolve. - Cosmetic Dentists Near Me - Reno, Nevada

My life-long nightmare came true when I tripped and broke my front tooth almost in half (1/3). This happened on a Friday night and come the next morning, not a reliable dentist in Reno was available on a Saturday to fix my front left tooth until the upcoming Tuesday! Absolutely not, this was urgent and could NOT wait, I had to work at the wine bar that day. After many phone calls and tears I finally realized that since I'm a patient at Sierra Smiles they must have an emergency hotline, duh. I immediately called them and the emergency connection transferred me to Dr. John Bocchi's cell. He asked for a picture of my tooth so he could set something up quickly. Very prompt he was and had a team open the office just for me. Jackie, the assistant and Dr. Chelsea Dean (who happens to be my dentist after Summer K. left) were there within the hour. Dr. Dean was calm and very positive, she walked me through everything while she thought up a plan to fix my smile, which is going to be a bit of a process. For now, my tooth is unnoticeable until they construct my crown. Sierra Smiles really came through for me that snowy Saturday morning and I am forever thankful. It was so nice to be in the comfort of familiar dentist surroundings, rather than attempting a new dentist to fix my money maker. read more

I've been going to Sierra Smiles since 2011 and just love them. Staff is friendly, knowledgeable and great at their jobs. The icing on the cake is the paraffin hand treatment and warm scented neck towels while you get your teeth cleaned. read more

Great! Thanks so much. So many fun amenities that I don't get at a normal dentist everything is also very organized

Great Friendly Staff, Knowledgeable Providers with state of the art equipment and facility. Very happy we have such a good provider here in Reno. read more

Warning! Warning! Warning! Don't go to this dentist office because if you have insurance they gave you the wrong estimate way off. My husband went to this office and had procedure done. We pay over $3000. 2 months later I received another invoice costs over $1200. They gave you a high estimate insurance will pay to get you in there. They pretended "Oh no it wasn't my fault it's the insurance didn't pay enough" but not that far off. I guessed I'm not the first victim and won't be the last. Don't be the next victim. That's not the right way doing business. Not recommended at all. read more

Katie and Rachel are phenomenal live this place !! One of the best dentist I've been to

I was way over due for a cleaning and Sierra Smiles was there for all my needs. I spoke to Lisbeth the treatment coordinator and she booked my appointment with a doctor that she knew would fulfill my needs (Dr. Vong) he was really friendly and super caring and obviously knew his stuff. Crystal was the assistant in charge of doing my initial records and she was so friendly and welcoming which I loved. I transferred to this dental office because of all the awesome reviews & feedback I've heard from people and they did not disappoint I highly recommend you get your dental work done here . - though Lisbeth wasn't there during my appointment she made sure to call me on her day off and ask how my experience was and if I had any additional questions or feedback, she's awesome ! read more