This was my first time going to this dental office after my old dentist decide to close shop and…read morenot tell any of his patients... This place is the best dental office I have ever been! They treat you with respect, the doctor is down to earth and doesn't think he is better than you, and the price is great. They accept all insurances as far as I know. They offer you snack and goodies, and most of all they truly care. The doctor is honest and tells you all you need to know about your healthcare. I am super happy to have found this place! The doctor is incredible! The front staff is amazing! Keep up the great job! I'll be recommending all my friends and family over! I'll never see another dentist while I live in Reno! Great job team!

Always a little concerned when a practice turns over. Had been going to George Z for years and…read morefound him professional, caring and gentle. The new provider, Dr. Sanders immediately allayed those concerns. The team hasn't missed a step. Dr. Sanders is welcoming, professional and gets the job done. His team is friendly, efficient and equally professional. From crowns to cleanings, they have always kept my dental care at it's best. Highly recommend.

The office environment is perfect and I've always felt very welcome. They explain things in a way…read morethat is easily understandable. Their staff seem to like their job, which shows me the dentists and managers really care about them and I think that's important too. I will always recommend Sala, they have never done me wrong.

Love Sala Family Dentistry. The staff and doctors are all amazing! Kandice is the best dental…read morehygienist I've ever had.

The dentist took the time to actually explain what was going on with my teeth instead of rushing…read morethrough the appointment. Every step of my treatment was explained clearly, and I never felt pressured into unnecessary procedures. The whole process was gentle, painless, and honestly way easier than I expected.

Pros: nice office staff that works as a team , like Dr Lin who is friendly, does the cleaning,…read moreeducation on your teeth and what's going on in your mouth so you understand. Thoroughly inspects your mouth. Office is about charges. Good location that is easy to find. Staff helps you feel comfortable and safe if you've got anxiety about dentist work. Office is clean and you're treated like a person. Con: May or may not do cleaning on same day

I have been seeing Dr Sims as long as I can remember, which is about a day and half. I still have…read moremy teeth. He has coached me to the point that my teeth are better than they were fifty years ago when I first met Steve. A lifetime ago, I have encouraged family and employees to have their dental needs completed by Dr. Sims. I hope to have Dr. Sims another twenty years. . .

Wow, Not only do I think my Dentist, Dr. Stephen Sims is a fantastic dentist, and Office Manager…read moreJade keeps all my appointments running smoothly, but today I had a Five Star Dental Hygiene appointment to get my teeth cleaned by my new hygienist April. She was professional, caring and great at her job. My teeth are clean and shiny and I got a great check up. Thank you April for cleaning my teeth. See you in 6 months. Julie A

First time I can recall having a good experience at the dentist!…read more At other dental offices, it was always the same problem - they didn't listen, aggressively pushed procedures on me I didn't want, and the results were mediocre, at best. As a child, it was traumatizing. As an adult, it was frustrating, and painful. Dr. Alford, and his staff, provide an entirely different and welcoming approach. When I told the hygienist I wanted minimal polishing paste for the cleaning, there was no pushback, just a simple agreement, professional, no drama. When I mentioned that I did not want ultrasonic cleaning as it was very painful, I was told they already noted that in my chart, and the subject was immediately dropped without pushback. That was a first! Not only that, between the hygienist and Dr. Alford, my cleaning was so thorough that afterwards I couldn't feel any rough spots from my problem areas that get a lot of tartar! My teeth are also whiter than they've been in years. I'm still kind of amazed, because I'm used to LONG sessions, and having to live with sandy areas because that was "The best they could do without the ultrasonic." I am super grateful to finally have a competent dentist to go to where I feel comfortable, safe, and my concerns and wishes matter. Dr. Alford is easy to talk to and put me right at ease, as did his hygienist. I don't know if it's because this is a pediatric specialty office, but the entire staff is naturally kind and considerate. It definitely takes a lot of empathy and patience to work with kids! Whether you're a nervous adult, or want to ensure your kids are in good hands, I highly recommend Alford Pediatric & General Dentistry for your whole family.

They truly deserve their five star rating. No one likes or enjoys the dentist, so when you see one…read morewith five stars, you know it means something. My five year old daughter developed a pimple-looking bump on her gum. I used our dental insurance's website to find a local dentist and was pleasantly surprised when these guys said they could get us in the same week. We met first with the hygienist for X-rays and a cleaning. Then Dr. Jackie came in. She was nothing short of amazing. She was soooo good with my daughter and made sure she was comfortable the whole time. Unfortunately, an extraction and a few caps are in our future. But Dr. Jackie explained it all so well and even gave us the option of an alternative to the normal novocaine shot and drilling. We are scheduled in a few weeks to have the work done. I feel at ease knowing Dr. Jackie is at the wheel

When you choose the wrong dentist, it can be painful and expensive, so it's worth doing your…read moreresearch before trusting your teeth to just anyone. Futch Dental is a well-run, organized, and professional dental practice. The location is in an easy-to-access strip mall, with plenty of parking. The office itself is modern, clean, and bright. Appointments go right on time, and fees and insurance are handled promptly and with transparency. Making an appointment is easy, and David on the front desk was extremely helpful and supportive in getting our records transferred from our prior dentists out of state. Lisa has done my cleanings, and she's friendly, careful, and thorough, providing feedback on what I'm doing right or need to improve. Dr. Futch spotted a tooth issue on my x-ray that my prior dentist missed, and it fixed a slight sensitivity I'd been having. They also did a whole mouth scan, which they use to track and compare changes over time. All in all, everything you want in a dental practice. Highly recommend.

After nightmare after nightmare of dental experiences, I can only pray someone with extreme dental…read moreanxiety reads this and considers going here. They are so kind. Listen to ALL your concerns, no matter how big or small. Explain every step and what it means. I am so overly grateful I ended up here.

I had a dental emergency while vacationing at Lake Tahoe. The entire staff provided excellent…read morepatient care. The front office staff thankfully squeezed me in same day, and the assistant (I believe her name was Melissa) made sure I was comfortable throughout my visit. Dr. Swanson has an excellent bedside manner. He was very careful during the examination as to not cause any additional pain. Dr. Swanson was thorough to ensure there was no infection present and realistic about my treatment options. I was able to receive a temporary fix same day until I can be seen by my primary dentist back in Virginia. Highly recommend!

I've been coming here for about 4 years and it has always been a good experience. Jenny and the…read morerest of the staff are always on their game and know what it is going on. I love that they take care what is needed from my insurance and I don't have to lift a finger in regards to it. Fortunately, I don't have to see Dr. Swanson for anything major, but on times that I do which is for regular dental exams, it was always a pleasant encounter. The new location is a bit of a drive for me in comparison to Gentry office but it is a LOT nicer neighborhood!

Today I was seen by Dr. Aimee…read more She was welcoming and comforting as I faced some major urgent work on some very old teeth. She made me laugh and shared her history of being a native Nevadan. As she worked she constantly asked me how I was doing. She made certain I felt no "zingers" ....if you've had any prior dental work you know what I mean. I 100% recommend Beyond Dental and Dr. Aimee.

I needed a filling replacement as I had lost mine, fast work, efficient and willing to listen to…read moreany of my concerns, awesome staff, put up with my old man syndrome very patient & friendly, highly recommend, will go back if I need anymore work, truly a shining star in dental companies in Reno, most I've encountered are awful, these guys are top notch

BEST dental experience, bar none. A friend of mine had recommended them after the decision to leave…read moreour prior dentistry practice. First can we just talk about how great this location is, close to midtown, middle of everything, still ample parking. Looked to be a former residential residence, the building has so much character. Upon arrival I was greeted and not too long after they sat me down and started the process. They offered a neck pillow for comfort, tv overhead with earphones if you'd like. Incredibly friendly and helpful throughout without the awkward chatter many of us are accustom too in the chair- you know the continuation of questions while they are taking care of your visit for an in and out, in and out (the instruments) type of experience. The hygienist was fantastic and walked me through some things prior to the dentist arrival. Post this, the visit was great, I shared what I hoped to accomplish in upcoming visits, etc and they were not only incredible professionally but so personable and helpful! They laid out a plan and pricing up front, no hidden costs and were helpful with the scheduling even with it being so close to the holidays! Actually looking forward to coming in for further visits and absolutely recommend for your general dentist needs to cosmetic and beyond!

I had been going to them for YEARS. I have such mixed feelings. Love the dental staff and Dr H, I…read moreeven made a few knit hats for their babies. And what I'm very disappointed in is the billing. They stopped taking my insurance and I have a secondary insurance to cover costs. They told me that they could bill the secondary after the primary insurance decided what they would cover. The office manager never billed my secondary, she would constantly call and text to get me to pay the difference. After three visits of "you owe us money" because they didn't bill my secondary, I was done. Cindy is very rude and snooty. She even told my husband that I still owed them $130 from a "really long time ago" when it's actually on $37. Even the voicemail saying "we've waited a long time for this" is outrageous to me. You didn't bill my insurance, you tried to get money out of ME instead.

I have been a patient here for years. It is always an exceptional experience. Today, Stephanie and…read moreBri went above and beyond to accommodate my appointment and they are so incredibly nice! I had my cleaning done by Alexis and she's an absolute expert. I actually asked her to please stay here forever. I will never go to a different office. I highly recommend this dental group.

**READ BEFORE USING THIS DENTISTRY**…read more Extremely disappointed in my experience with Northwest Reno Smiles and would recommend every single person to turn away or get a second opinion before proceeding with any work from this office. Here's my story... With new insurance came the need for a new dentist. After an initial visit I was told that a routine cleaning would not suffice and was quoted a few thousand dollars for a deep cleaning/scaling. With some research, it was found that the pricing was higher than average but agreed to the procedure, trusting it was needed. After the cleaning was finished, it was recommended that I meet with the offices contracted Periodontist for a post cleaning consult which I was told was protocol after the deep clean. Within 5 minutes of the meeting the Periodontist told me that "due to the severity of my periodontist" I needed osseous surgery in 3 quadrants of my mouth and was given a quote near $20k before insurance. This was jarring. Not just the cost, but the severity of a bone graft surgery given I am in my 30s with no mouth/teeth pain. After requesting my X-rays and records I immediately went to a periodontal specialist for a second opinion. After meeting with the specialist, they found that not only is an osseous surgery completely unnecessary, but that I don't have any signs of periodontist. They also commented on the absolute unnecessary need for a deep cleaning/scaling. It's hard enough to find any person or corporation you can trust but take my advice and stay clear of Northwest Reno Smiles. Absolute scam.