Wow! Where do I begin? This place is top tier. I broke a veneer (I had them done in Mexico) front…read moretooth and very noticeable. I didn't want to make the long trip all the way there for a chipped tooth. I contacted them and they got me an appointment the same day. Dr. Sanders explained my options and listened to all my concerns. He repaired it fast and seamlessly for a very reasonable cost. Super friendly, efficient staff, Elizabeth at the front desk was nice and inviting, and Stevie, the dental assistant was very knowledgeable and patient, she even let me pick a product from their amazing gift basket. Overall I totally recommend this place. The plus? They have an adorable puppy greeting the nervous patients that will steal your heart.

Always a little concerned when a practice turns over. Had been going to George Z for years and…read morefound him professional, caring and gentle. The new provider, Dr. Sanders immediately allayed those concerns. The team hasn't missed a step. Dr. Sanders is welcoming, professional and gets the job done. His team is friendly, efficient and equally professional. From crowns to cleanings, they have always kept my dental care at it's best. Highly recommend.

First time I can recall having a good experience at the dentist!…read more At other dental offices, it was always the same problem - they didn't listen, aggressively pushed procedures on me I didn't want, and the results were mediocre, at best. As a child, it was traumatizing. As an adult, it was frustrating, and painful. Dr. Alford, and his staff, provide an entirely different and welcoming approach. When I told the hygienist I wanted minimal polishing paste for the cleaning, there was no pushback, just a simple agreement, professional, no drama. When I mentioned that I did not want ultrasonic cleaning as it was very painful, I was told they already noted that in my chart, and the subject was immediately dropped without pushback. That was a first! Not only that, between the hygienist and Dr. Alford, my cleaning was so thorough that afterwards I couldn't feel any rough spots from my problem areas that get a lot of tartar! My teeth are also whiter than they've been in years. I'm still kind of amazed, because I'm used to LONG sessions, and having to live with sandy areas because that was "The best they could do without the ultrasonic." I am super grateful to finally have a competent dentist to go to where I feel comfortable, safe, and my concerns and wishes matter. Dr. Alford is easy to talk to and put me right at ease, as did his hygienist. I don't know if it's because this is a pediatric specialty office, but the entire staff is naturally kind and considerate. It definitely takes a lot of empathy and patience to work with kids! Whether you're a nervous adult, or want to ensure your kids are in good hands, I highly recommend Alford Pediatric & General Dentistry for your whole family.

They truly deserve their five star rating. No one likes or enjoys the dentist, so when you see one…read morewith five stars, you know it means something. My five year old daughter developed a pimple-looking bump on her gum. I used our dental insurance's website to find a local dentist and was pleasantly surprised when these guys said they could get us in the same week. We met first with the hygienist for X-rays and a cleaning. Then Dr. Jackie came in. She was nothing short of amazing. She was soooo good with my daughter and made sure she was comfortable the whole time. Unfortunately, an extraction and a few caps are in our future. But Dr. Jackie explained it all so well and even gave us the option of an alternative to the normal novocaine shot and drilling. We are scheduled in a few weeks to have the work done. I feel at ease knowing Dr. Jackie is at the wheel

Pros: nice office staff that works as a team , like Dr Lin who is friendly, does the cleaning,…read moreeducation on your teeth and what's going on in your mouth so you understand. Thoroughly inspects your mouth. Office is about charges. Good location that is easy to find. Staff helps you feel comfortable and safe if you've got anxiety about dentist work. Office is clean and you're treated like a person. Con: May or may not do cleaning on same day

normally do not leave reviews, but after months of ongoing dental problems, I feel I need to share…read moremy experience with Gentle Dental Reno Northwest. I had crown work done that has caused ongoing discomfort and repeated issues. Crowns have come loose/fallen off, and I have difficulty flossing due to excess cement between and behind the teeth. After seeking a second opinion with new X-rays and a CBCT scan, I was informed there were concerns regarding the crown placement and cementing, including that one crown had been placed incorrectly. I was also informed that two root canals previously completed at Gentle Dental showed abscess/infection  and I was referred to an endodontic specialist for possible retreatment of work I had already paid to have done. I have spent months trying to resolve these issues directly with the office and resolution department. During the resolution process, I was presented with an agreement stating that in exchange for reimbursement, I would agree not to post negative reviews or pursue complaints with the Dental Board. This was difficult for me because the amount offered was far less than the estimated cost to correct the dental issues, including treatment estimates provided by their own office that were more than double the reimbursement amount offered. This entire experience has been physically, emotionally, and financially exhausting. I am still hopeful this matter can be resolved professionally and fairly.

Wow, Not only do I think my Dentist, Dr. Stephen Sims is a fantastic dentist, and Office Manager…read moreJade keeps all my appointments running smoothly, but today I had a Five Star Dental Hygiene appointment to get my teeth cleaned by my new hygienist April. She was professional, caring and great at her job. My teeth are clean and shiny and I got a great check up. Thank you April for cleaning my teeth. See you in 6 months. Julie A

Very nice dentist office very easy to find great prices...very clean place awesome company...read more

I can't believe I'm Yelping about a dentist. And I can't believe I'm tossing out 5 stars. I'd…read moregive Dr. Lee 10 stars, if I could, she's THAT good. I used to sweat, heavy perspiring drips of sweat, at the thought of going to the dentist, and I'd make up any excuse (sure, I'll stay late for this incredibly boring and painful meeting, need a blood draw?, need me to clean the toilets of high security prison?) just to get out of it. It's all changed with Dr. Lee and her incredibly talented staff. I almost look forward to visiting their office! So my Wyoming doctor, whom I've religiously gone to every 6 months for the past 6 years, somehow missed 7 - yes 7 - cavities in my almost-perfect, cavity-free mouth. Dr. Lee and her amazing staff identified these, and came up with a plan to fix them gently over several weeks. I just had my second visit, and WOW!! Nothing hurts, in fact, nothing is even uncomfortable. Not the scraping of the plaque (my Wyo dentist scraped me until my gums bled like stuck pigs and then my poor mouth would be inflammed for days). If anything is going to be remotely sensitive, they pull out the numbing gel. I really couldn't feel all the little needle pricks on my shots yesterday. And there was no pain or soreness, even after the anesthetic wore off. What I really love about Dr. Lee and her hygienists is that they know what they are doing, and they explain every step of the process, and why the work should be done. They are friendly and fun, and you feel so at ease, even with all the drills and high-tech equipment running. Oh, and you get a free mold for whitening your teeth, and as long as you go every 6 months for a cleaning, the gel is free too. So, there you have it, I have never met a dentist so wonderful, so competent, gentle and effective as Dr. Lee. Make her your dentist, and you won't fear any teeth procedure again!

I must start out saying this is the best dentist office I have ever been to! I had a split tooth,…read morewhich split on Saturday, I called them on Monday at 10:30AM and they had me in the office by 1PM same day. I have a knee replacement and any infection in the body is a critical problem. From the moment I walked in and meet the receptionist I felt this was a different dentist office. They are highly professional yet friendly. As each patient came in they not only said hi they knew something about them personally and asked them about important things in their life. When I was taken back to the room the staff was extremely efficient, nice and did not rush when explaining what they were doing. They made sure I understood everything they were doing, Then there is Dr. Lee, she is the best dentist I've been to. Highly intelligent, funny and most importantly a great dentist. Her technique is 2ed to none very gentile, professional and efficient. I came in for a split tooth that most likely required extraction yet she saved the tooth. No one is touching my mouth except Dr. Lee from now on! All the people in this office are extremely professional and nice beyond words, not your typical sterile DDS or doctors office Top to bottom they are all 10's with me highly recommend this office to anyone. THANK YOU!

amazing consult visit. Highly recommended. They are just getting started here but so good.read more

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If you've ever had the unfortunate experience of an abscessed tooth you probably know the kind of…read moreexcruciating pain that turns you from happy human to raging crazy person. Over the 10 days and 3 general dentists visits it took before I finally came to Dr Falke I'm not sure how many times I shattered dishes against the wall and chased my wonderful boyfriend who was just trying to help out of room. After trying to get in with more than a few oral surgeons that were at least 2 weeks out I got Dr Falke's office and the very nice receptionist said she could fit me in the next day (never could have imagined I'd jump for joy to get a dentist appointment.) After a traumatizing experience having a wisdom tooth pulled I was terrified to have another big molar extracted. But Dr Falke and his staff were so kind and patient with me it really helped take the edge off. Dr Falke has the BEST bedside manner...like the perfect balance of warm and casual, and confident and very skilled. I was surprised how quick he got that big tooth out. I was pleasantly surprised to receive a call from Dr Falke that same day to see how I was doing and if I had any questions or concerns. If you're in need of an oral surgeon I would definitely recommend you try Dr Falke's office, especially if you're "dental phobic" like me.

I took my daughter for wisdom teeth removal. she also had two teeth under her gums. I called to…read moremake the appointment told the person everything that was on the referral four wisdom and two teeth under her gums and my insurance information. She said she would call me back with the highest estimate fore removing six teeth so I would not be surprised. She called back and said $1,500 would be the highest. So we went on 12/16/2025 when we got there the price changed my portion $2,566.40 on the statement I told her I could not pay that what happened to the $1,500 as the highest. she told me that the person I made the appointment with was let go. I should have left then with the high jump in price. so she said let me see if she could get my daughter a discount she came back with another statement showing discount $80.30 discount $80.30 discount $ 300.00 for total $2,242.00. So I said to okay and paid we had traveled 45 min to get there. Dr. Falke came out 30 minutes later and said my daughter was very emotional. My daughter was wheeled after him crying crocodile tears and laughing at the same time. I was upset because there was no recovery time very strange I did like it. I told the nurse because he left 2 seconds later. Today 4/28/2026 I get a text from Dr. Falke's office saying I owe $307.40 So I called she said it was for anesthesia they billed insurance 45min and they paid 15 min so I owe for 30min of anesthesia even though they gave me some discount on the anesthesia. And put my daughter out literally 30 min later not 45min as a basket case for the next 20 minutes. I would never recommend him you don't treat people this way he tries to get as much money as he can. 4 teeth impacted- partially bony 2 impacted - completely bony with unusual surgical complication according to him more money. She was only 19 years old and never had a cavity. Pediatric dentist twice a year from 1yrs until 18

Fast efficient caring Great office…read moreAwesome employees Fast lab results Easy access Beats quest

I am extremely frustrated. This location was so far out of the way for me but it's where my…read moreinsurance sent me to establish primary care. I rearranged my entire morning to accommodate it. I just arrived on time to my scheduled appointment only to be told that they cancelled my appointment and claimed to have called and left a voicemail two days ago. I showed my phone to the person at the front desk to prove that I had not received a call or a voicemail. And yes she had the right phone number on file. I wish I'd gotten her name but I did not. She was not apologetic or sympathetic at all. She just kept insisting that they called and left a voicemail which they very clearly did not. I even got a tedious Mychart check in email for this appointment. But no cancellation email. No actual correspondence Regarding a cancellation. I get that administrative mistakes happen but, please, own up to it. Be honest and make it right. I wouldn't have been nearly as angry (and wouldn't be leaving this review) if they'd apologized and taken responsibility for the error. Instead she tried to make me feel like I was the one who'd made the mistake. If I had been, I would have owned it. My phone records prove I did not, though. Furthermore, these days, how hard is it to automate a text and an email for appointment cancellations?? Terrible start to my day. Total waste of time. Will never go back to this location. Thank god I won't be on this insurance too long.

We love The Smile Shop - originally we took our youngest to their Baker Ln spot but quickly…read moreswitched to the NW for convenience, and the quality of care did not change one bit. We have had the best experiences provided to the kids, always patient and kind even to our wiggliest one - as an adult with dental anxiety I know The Smile Shop is helping pave the way for less of that for our kids. Bonus perk - the view of the mountains from the office is incredible.

A quick note: The Smile Shop for kids is in 475A on the left hand side... from the street it is…read morehard to see the Smile Shop sign on the door. See my Frontage pic. These folks are super professional in a brand new office they had custom built for their purposes. They treat my children very well, and the staff seems organized if occasionally a little overwhelmed by the awesome newness of these new offices. The dental hygienists were REALLY great with my 3-year old, and that's not always an easy trick. Dr. Melissa McCool was also wonderful to my child and the other family present. http://www.smileshoponline.com/meet-us/ I'll be using this place for years and years.

I cannot say enough good things about Sala Family Dentistry. I take my kids here and they actually…read morelook forward to going to the dentist! Leslee, our dental assistant, is truly amazing. She is so kind, patient, and great at explaining everything in a way the kids understand. She always makes them feel comfortable and calm, and they leave with big smiles every time. Dr. Ryan is equally wonderful. He's thorough, gentle, and never rushed. He takes the time to answer all of my questions and talks directly to the kids so they feel involved in their own care. You can tell he genuinely cares about his patients and their long-term dental health. From the front office to the back, everyone at Sala Family Dentistry is friendly, professional, and welcoming. As a parent, it's such a relief to have a dental office I fully trust with my kids. Highly recommend!

Sala is a long way from my home, but worth the drive for their service. They have done emergency…read morework, tooth extraction, tooth fixes, exams, cleaning promptly & efficiently. Plus they have a savers program like insurance which reduces payments and I got a whitening freebee last visit. Appointments always on time.