I live near this location and saw a banner that Sparks Modern Dentistry had up promoting a cleaning and X-ray special for $59.00. I'd recently moved back to the area and was in need of a dentist.
I saw Erin McEvoy at Sparks Modern Dentistry in Sept. 2021 and had an average teeth cleaning.
After giving me X-rays, Dr. McEvoy informed me that I had advanced gum disease and would need an appointment as soon as possible for a Scaling and Root Planing. She handed me a mirror and said I was at risk of losing my teeth because my gum disease was so advanced.
This was shocking news to me, as I have always had good dental care and I floss daily. I have never before been told that I had gum disease.
When I told the doctor that I flossed everyday, and asked how it was possible that I had advanced gum disease, she simply said, "It's hereditary."
I was given a work up for my 2nd visit totaling $1274.00 and told to book it "as soon as possible."
I was extremely upset with her assessment of my gums, in fact, I burst into tears as she was conveying her opinion to me. She handed me a tissue, but said nothing comforting. I found her to be very cold.
When I left, I phoned my father who insisted that I get a second opinion. I took his advice, but had to wait for months to get an appointment at the busy office to where I was referred. I finally saw that dentist in January of 2022.
The Dentist who gave me my 2nd opinion has been in practice for over 20 years. He said my gums were perfectly healthy and that I had no gum disease. He had "no idea" why I would be told that I needed a gum planing and scaling. He did say I had loss of gum and referred me to a gum surgeon.
I saw the gum surgeon in February of this year. He confirmed that I need to have surgery to replace loss of gums (from over-vigorous brushing) but he also expressed disbelief that anyone would tell me I had advanced gum disease.
Additionally, I called Sparks Modern Dentistry two weeks before my 2nd opinion from the new dentist and asked that they send over my x-rays. I was assured that my x-rays would be sent that week.
When I got to my appointment, the new dentist never received my X-rays. One of the staff called Sparks Modern Dentistry and they were told that I was never a patient there! So, I called them directly, and since I had my paperwork from Erin McEvoy in my hands, I told them my account number. Then, they fumbled about to explain that they were confused and sent over my X-rays; not in the large format in which they were taken, but in an extremely small file that made it difficult for my new dentist to read.
What kind of business practices are these?
Pretending and denying that I was ever a patient? Refusing to send X-rays? False claims of care needed?
I am so pleased that I didn't take Erin McEvoy's incorrect assessment and spend $1274.00 for something I absolutely did not need.
I can not recommend Erin McEvoy as a dentist because of these experiences. read more