I've been coming to Dr. Lee for several years now. I live here care and compassion, she always…read moremakes sure you understand all options for treatment plans and I feel like I'm always given a choice in my care instead of pressured into it. Dr. Lee is very good at explaining everything so you know exactly what is going on. Dr. Lee gave my husband an ortho treatment and she made sure he was 100% happy with his results and continued the treatment until he was satisfied with his smile. Thank you so much Dr. Lee for giving him the confident smile that he now proudly uses in every photo! This office has a very comfortable feel to it and all the staff are very nice. My hygienist gives me the best cleaning every time! I've even moved my 13 year old here because they do such a great job!

Dr. Lee and staff are terrific. I have a bad history with dentists, but Dr Lee was gentle, kind,…read moreand knows what she is doing! I'm finished with my treatment and am totally happy with my results. I love my smile again, thank you all!!

24 Jan 2019 UPDATE After my tooth extraction back in March…read more2018; I've continued to have my teeth periodically cleaned by Misty Baker. I only have 10 teeth & am pleased with the personal attention & thoroughness of Misty's expertise. I look forward to my next scheduled appointment with Misty on 24 May 2019. ================================================ On 6 Feb 2017 I arrived at the appointed time & had a tooth extracted, to my satisfaction. 17 Mar 2018, a Saturday morning, I arrived unannounced, no appointment, & had been in pain since Tuesday. The staff readily got me into X-Ray dept for the preliminary. Once seated in the dental chair, a young woman came in & introduced herself as Dr. Melanie Kim. First thing I noticed is she has small hands which is what I want for my child-size mouth. I'm 73 years old & know my teeth are nearing the end of the road. I have no front teeth just a few molars for chewing, all of which are in poor condition. I reasonably expect all my teeth will need to be extracted within the next 2 years, at most all of which I explained to Dr. Kim who listened attentively. I further explained I'd been in pain since Tuesday & presently had so much pain on the upper left side molars I was afraid my head wouldn't fall off. Additionally, the gums of my 3 molars on the left side were tender to the touch. She asked for her Dental Assistant to take Xrays of the upper two molars on the left side. After examining the teeth & looking at the Xrays, Dr. Kim agreed that trying to "save any teeth" is not a good option. Dr. Kim quickly agreed that one, perhaps both upper molars on the left side may need to be extracted & that the Xrays appear to show an infection inbetween both teeth. Only one tooth was sensitive to my tongue & Dr. Kim's instruments. Her prognosis was that the one tooth definitely needed to be extracted, so I was anethesised & readied for the extraction. I was pleased that Dr. Kim appeared to know what she was doing, no hesitation, no apprehension, she dug right in. I requested & was given a 2nd shot of novacane. Dr. Kim extracted the tooth in what seemed to me to be a relatively short time. She confirmed that there was an infection between the two teeth AFTER the one tooth had been extracted, but that it appeared the other tooth was unaffected by the infection. I wasn't given any pain prescription. Dr. Kim told me to alternated between Extra Strength Tylenol & Ibuprofen every 4-6 hours, however, I didn't need that much medication. For the first time since Tuesday, I went to bed sedated & slept soundly. When I awoke Sunday morning my mouth & teeth were back to normal, no pain, no sedation, no tender gums around the 3 molars in my jaw on the left side. I have an appointment on Friday to see Dr. Melanie Kim whom I consider extremely well qualified whose expertise I highly value. At that time we'll discuss options for further treatment. I was lucky to draw Dr. Kim on my unscheduled, EMERGENCY walk-in. I've read all the reviews for Spanish Springs Modern Dentistry. I noticed Dr. Kim has several favorable reviews dating back to 2015, which means she has been there for 3+ years, which means she is doing something RIGHT for her employer & her patients. At no time did Dr. Kim try to sell me on more expensive treatments. Shame on me for not including the names of all other "Staff" who were all courteous, helpful, & professional. I cop a plea of being in pain. I will update this review after my upcoming Friday appointment with Dr. Melanie Kim.

I have been going to Sparks Modetn Dentistry for my dental care for over four years. The office is…read morealways clean and quiet. Which is good for a dental office no screaming allowed. LOL. The dentists and hygienists are the best. The administration team is also very courteous and professional. The dental appointments and records are available in "My Chart", which makes everything available in one location. I trust my smile to Modern Dentistry.

I don't know anyone who is fond of dentists. I certainly am not, even though I only need to get my…read moreteeth cleaned. I have not seen a dentist in over 14 years. I really needed and wanted my teeth cleaned. I wanted a dentist in Sparks. My kid's original dentist retired after my daughter graduated from high school. My poor son had to go through several ok dentists before finding this office. My son and husband go here and really like the office. I have brought my son here for several appointments. As a matter of fact, the front office was so kind and professional that I decided to try it for myself. I am so glad I did. I am beyond pleased with the dental hygienist and Margaret Heinen. What a great office. (I really wish that I had remembered the name of the hygienist that I saw as she was top-notch). Kathy the receptionist is friendly, kind, knowledgeable and professional. They offer fresh-baked cookies and cold water bottles.

Loved this place. First dentist I don't get anxiety. She has all the newest equipment. You only…read moreneed one appointment and everything is done. No back and forth. She is so funny and caring.

I will always be grateful to Dr. Rearrick and her staff for being so welcoming and kind. Looking…read morefor a dentist can be such a challenge because everyone seems to have a horror story. And when you're really overdue for a cleaning, those horror stories have a way causing unnecessary anxiety. So, I went to my trusty Yelp app to search for a local dentist and found Pyramid Family Dental. After reading the reviews, I decided to suck it up and give them a try. My first visit included xrays, pictures, and a comprehensive dental plan. I knew what to expect and what the cost would be. Everyone was SO NICE. No judgment, no sarcasm, no rudeness. Just a nice group of people that thank you for choosing them and then do everything they can to make you comfortable. I have now been to Pyramid Family Dental four times and it's safe to say that their kindness and professionalism isn't a fluke. They are just awesome! What really solidified the 5 stars is what I DON'T hear them do. Let me explain - there are so many establishments that don't realize that their patrons can hear what is happening at the desk. So every comment or remark they may utter about a customer can many times be heard by a separate customer. While in one of the rooms, I can hear almost everything that the front desk staff is saying and I have never heard anything unbecoming. You'll be treated with respect to your face and behind your back. :) Huge shoutout to Joyce. I've been in her chair a few times now and I just love her. I don't care for the scraping or poking, but she puts me at ease and gives me the perfect amount of detail so I know what to expect without freaking the hell out. Thank you to everyone at Pyramid Family Dental! You're amazing!!

Went there for a broken tooth, they said they had to do a deep cleaning first ($1,000) then they…read morereferred me to an endodontic dentist. They took full xrays, can't understand why they didn't refer me if they knew they don't do root canals. Not satisfied.

Back after being gone for a while so had to start as a re-established patient waiting two weeks for…read morean appointment but no cleaning today which is what I wanted. Had a new girl who just started, second day on the job. She was friendly but had trouble with the X-ray machine and needed help from another girl several times but finally got it done and Dr Jessica did my exam. I had been told I would be with Dr Champagne but she was nice and thorough showing me the pictures and explaining what I needed done. They still had my records so that was good! Checked out with an estimate of my cost of procedures needed and next appointment made Guess I'll be back a few more times!!

Well the staff and the dentists are nice, do not trust thier billing. I have been tryint to get an…read moreinfected tooth taken care of for like 6 mos and have gotten nothing but the run around. First they quoted me $400 to do the root canel, which they weren't entirely sure I needed, tgen it became $1800. They're excuse, "well we just aren't sure what we'll have to do and we miss quoted". Ok. So then I change to a better insurance. They quote me $554 and I ask them are you positive that is what it will be? Oh yes. I call the day before. Oh yes. We checked with your insurance. I get there, wait 45 minutes, only to be told oh, we madexa mistake. Its a $1000. No I'm not playing these games. I had dentists before. They could always tell me what it would cost. Never this well we aren't sure. You guys need to get your act together. Some us aren't rich. We can't just apply for credit or come up with an extra $500. I definitely won't be coming back. Fool me once shame on you. Fool me twice shame on me.

Thank you so much for removing my broken tooth. I appreciate all the hard work that was done today…read more We will be returning here.

Thank you Sparks Marina Dentistry for fixing my dental issue I've been having for years! They fixed…read morewhat another dental office caused. I recommend them to everyone who's looking to get their teeth fixed the right way. A+++

Dr. Jake Banks and staff are so professional. Office is clean, modern & calming!…read more Best dentist in Reno/Sparks!Dr. Jake Banks is SO knowledgeable and thorough, and the staff is wonderful. A 5-star experience every time!

I absolutely love Dr. Banks DDS office. I've had lots of dental work done over the years and have…read morenever gone to such a knowledgeable and kind dentist. I love that he can "print" a cap in his office. No second visit for a root canal. All his staff are great! So kind and compassionate. I had my teeth cleaned today and the hygienist (Sarah) took her time and did a great job! My teeth are wonderfully clean!! I've been going to his office for about 4 years now... and I realized that I never reviewed them! So I wanted to make sure I did it today!! If you're looking for a dentist... he a great one!!

Our entire family has been to Spanish Springs Dental for many years, and we absolutely would not go…read moreanywhere else. Dr. York, Bev, and the rest of the team are fantastic! The practice is located in a small business shopping center. Bev and the front office team do a great job with check-in and out, insurance, etc., and make the process efficient and seamless. Dr.York, the hygienist, and the rest of the dental team are very pleasant and make the ordeal of a dental visit as comfortable as possible. I would highly recommend it.

This is a long one... August 19th - Went in for a cleaning…read more After extensive x-rays, I needed 2 crowns. OK. They drilled and did whatever dentists do. They took molds & more X-rays. Set an appointment to have crowns installed. Received a call a few days later & was told that a root canal was now necessary. I asked how & why. The dentist told me that she just looked at the X-rays... I said, why 3 days later, to which I didn't receive a sufficient answer. Well, let's get the root canal scheduled. Referred me to Champagne Dental who had no idea who I was. Scheduled procedure and got a call the next day asking if I was going to schedule... what? Went to another Dr and got my root canal that evening - August 25th - Well done! Had an appointment scheduled - September 2 - to have the crowns installed and the told me that it needed to be changed due to the unavailability of the dentist - maternity leave - of course no one said anything to me when I scheduled with them. So now they have given me over to a new dentist to do the crowns. The new dentist is my dentist's husband! September 2 - Well, the technician assigned to assist damaged a tooth while removing a temporary crown! So get one put on and have to reschedule for the second crown... Now it's 2 days before my appointment - September 16 - for my final crown, only to receive a message that the dentist (husband) will not be available because of his wife's maternity leave. I received a text telling me that my new crown appointment is scheduled for September 22... After the tech made an error, the dentist reassured me that there would not be an office visit charge... How Nice! It's 43 miles one way from my home to the office, so 86 miles round trip. I get 13 mpg = 6.62 gallons per trip @ $7.19 / gallon = $51.57 per visit. Hardly makes sense to keep seeing this practice. This might continue because they're not finished yet!

As many other Yelp reviews mention, the front desk staff here was extremely rude and dismissive…read more From the moment I walked in, the older woman at the front desk seemed visibly irritated with me. Another staff member insisted I didn't have insurance, despite the fact that I absolutely do and make monthly payments toward it. She repeatedly argued with me about it instead of trying to help. I came in with a dental emergency because my tooth had broken and I was in significant pain. I misunderstood and thought they would be able to treat or repair it that day, but instead they only took X-rays and examined it briefly before telling me I'd need to schedule another appointment a week later. The overall experience was frustrating and uncomfortable. The waiting room was extremely hot, the paperwork process was excessive (9 pages on an iPad, including requests for photos of my driver's license and multiple "profile pictures" of my face), and the staff seemed annoyed that I wasn't completing everything quickly enough while they continued interrupting me with questions. I honestly spent more time filling out paperwork than I did speaking with the dentist. The dentist never introduced himself, looked in my mouth for less than a minute, said "yep, it's broken," and walked out. I also had to ask multiple times for copies of my X-rays and was repeatedly told no until Faith, who handled the payment plans, stepped in and kindly printed them for me without issue. She was the only genuinely pleasant and helpful person I interacted with there. On top of everything else, the office closed an hour earlier than posted, which seemed odd. Thankfully, I found another dentist who was much more professional and compassionate, and I'll be continuing treatment there instead. Overall, this was unfortunately one of the worst dental experiences I've had, especially for a $39 emergency visit.

I love my hygienist Kumar but the front office is just the worst. Went back and forth for days…read moreabout my appointment then(all via text because why pick up the phone and call anyone) when I thought everything was settled the next day they text me( can't even pick up a phone) and give me a different appointment time and can't guarantee treatment the same day. Why did we just do the back and forth the day before to just have everything switched again? Make it make sense!!! Won't be back which sucks because back office staff is great.

I will NEVER go here again! I wanted a new upper partial (they didn't do first one) - hygienist was…read moreunable to X-ray my teeth so went to another dentist. They then called to tell me my partial has been approved.So I returned When I got my EOB I called to ask who authorized a lower partial too. Dr. Dang said they didn't ask for lower partial only upper. I told her I have the EOB saying otherwise . She then said these exact words to me "you are a liar. You are a liar! " I have the EOB to prove it and it was NOT approved bc they billed my private insurance first. Tried telling the guy in the office but he just pretended that he didn't know English. Not true! But he always gives Dr. Dang the phone when I'm upset .

Alex at the front desk was rude, unable to listen, and completely oblivious to the fact I had call…read moreahead to cancel. To start he have.us an appointment time at 1030 am. We showed up at the time slit and we're told it was for 230 pm. Then, we were informed we would be charged for the late cancelation, even though it was their mistake. Taking our business elsewhere, unprofessional and rude. Alex should not be in the office, he has poor communication skills, and lacks in insurance billing, as well as professionalism. Never coming back!