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    Personalized Orthodontics

    4.5 (52 reviews)
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    Services - Personalized Orthodontics

    Orthodontics

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    Alana A.

    After years of trying to convince my husband to get braces, he finally agreed, and we went with Dr. Andrews. Dr. Andrews was very thorough in going over the best treatment plan for my husband to get his teeth aligned and his bite correct. We are so excited for this orthodontic journey and cannot wait to see his smile once he is all finished with his braces!

    Me & Dr. Andrews
    Salma A.

    Two and half years ago I decided I wanted to fix my smile. I knew it was going to be a long and expensive road, but I was determined to do it. I did my research about different orthodontics in Reno and the one that always came up was Dr. Andrews. Finally one day I was at the Galaxy Imax and I saw they were in a commercial there too! I called the next day and scheduled a consultation. I had my appointment a couple of days after and since the moment they told me what I needed and how we were going to get there, I knew this was the right place for me. I was a little concern about the finances because orthodontic treatments are not cheap. However, Dr. Andrews offers different payment plans with no down payment. The financial plan worked out perfect for me! The orthodontics treatments are different for everybody. The braces are made with your teeth impressions. This is all new technology and cool stuff. For two and a half years I visited the office for my appointments. The staff was always really nice to me and helped me a lot during my treatment. Special thank you to Dr. Kevin Andrews for fixing my teeth. I know I was a hard case! To Feather! She is so knowledgeable and friendly. She always explained to me what was going on with my teeth and motivate me to wear the bands. The other girls: Michelle, Sarah, and Rachelle, checked on me too. They were all very professional and helpful. Thank you so much, girls! Without you, my treatment would not have been the same. The office is nice. There is coffee, tea, hot cocoa, water, and free wi-fi in the waiting area. This is an active practice. They are always doing a raffle, a contest, or an event for patients. They send you Post-cards and newsletters on the mail. I love that! You feel part of the family. The girls on the front desk are super friendly. Jamie helped me to reschedule appointments many times, and she was always willing to help with a beautiful smile. What I liked the most of my experience at Dr. Andrews was the camaraderie among the staff. They are a real team! My treatment is almost complete. I will show you guys some photos soon! If you need orthodontic treatment, I highly recommend Dr. Andrews office.

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    6 days ago

    Would definitely recommend they have great service and are very welcoming! They have an amazing staff !

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    Philip R.

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    1 year ago

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    Philip R.

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    10 months ago

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    Philip R.

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    8 months ago

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    Philip R.

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    1 year ago

    amazing orthodontist! i love being here:) the staff really care i recommend this orthodontist!

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    Philip R.

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    3 years ago

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    Philip R.

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    2 years ago

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    Philip R.

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    1 year ago

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    Philip R.

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    3 years ago

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    Philip R.

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    3 years ago

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    Philip R.

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    2 years ago

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    Philip R.

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    Photo of Salma A.
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    7 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    Philip R.

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    4 years ago

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    Philip R.

    Thank you so much Andrik! We appreciate you!

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    3 years ago

    Great team!! Always look forward to seeing them!! Easy financing and good service!!!!

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    3 years ago

    They were very professional and had great service I highly recommend. There super cool too.

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    Philip R.

    Thank you so much Isela! We appreciate you!

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    6 years ago

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    8 years ago

    We love this office! The staff is incredibly friendly and kind. When's my daughter got her braces on it didn't even hurt! They were amazing!

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    9 years ago

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    11 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Personalized Orthodontics

    Review Highlights - Personalized Orthodontics

    Andrews takes his time with you, makes sure your needs are met and that you're happy with the results.

    Mentioned in 30 reviews

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    Elevated Orthodontics

    Elevated Orthodontics

    4.7(7 reviews)
    1.8 mi

    I cannot say enough amazing things about Elevated Orthodontics!!! My experience with Dr. Anika…read moreRodgers and Dr. Patel has been absolutely incredible from the start. My treatment has gone so smoothly, and I've felt supported, informed, and genuinely cared for every step of the way. Both doctors are outstanding--so knowledgeable, patient, and detail-oriented, and you can truly tell they care about their patients and their results. The entire team is AMAZING. The customer service is next-level: everyone is friendly, welcoming, professional, and always makes you feel comfortable the moment you walk in. Appointments are easy, everything runs efficiently, and the vibe in the office is just so positive. I'm beyond happy with my treatment and results so far and look forward to my visits. If you're considering orthodontic care, stop looking and go to Elevated Orthodontics. Hands down one of the best healthcare experiences I've ever had. Highly, highly recommend!!!

    We were referred by two different friends to get a consultation for braces. The employees were so…read morekind and patient as I brought my rambunctious toddler. They offered stickers to occupy her and a fancy pen. We also received a discount for starting braces day of consultation and they set up a plan that was more reasonable than a lot of other places. We are hopeful for great success in the future months while we receive orthodontic care. Thanks elevated!

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    Elevated Orthodontics
    Elevated Orthodontics
    Elevated Orthodontics

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    Western Dental & Orthodontics

    Western Dental & Orthodontics

    1.8(95 reviews)
    2.4 mi

    Also- when they can't verify your insurance and you never are able to make it to your appointment…read morethey will proceed to call you like a crazy ex even after you asked them to remove your name and information!!! RUN!!!!!! This is a nightmare company!!! Racist outsourced company and incredibly unprofessional...not to mention FILTHY. I wouldn't let my dogs feet touch the ground in there. Wow! This place is an absolute nightmare from the girls at the front desk to the "customer service" department. I called this business instead of my usual dentist to make an appointment because rhey said they could see me right away and it was close to my house...so my appointment was allegedly made for the following monday at 9am...I get there for my appointment and the girl at the front desk says it's going to take forever to verify my insurance which is Metlife and very quick and easy to verify...then she decided to say I didn't even have an appointment. So what was it my insurance is gonna take forever for her to verify or is it I don't have an appointment? At that point I saw what this was and I left. I did follow up by calling the customer service line to see what happened...I was just being hung up on when the person on the other end found out my insurance wasn't medicaid and it was good insurance through my employer...when I finally got ahold of someone who didn't hang up I found out that I did have an appointment but now they're saying it was at 8 am and then it went from Monday at 8 to the 12th at 9 all in the same conversation. Very shady. If you have your own private insurance and it's not through the state I would suggest going to a private dentist or some thing that has better reviews that isn't conveniently close to your house. I have really good insurance and could go anywhere I only tried to be seen here because it's two minutes from my house and I could get in right away....what a mistake. I feel like they are running an identity theft ring there. Something is really wrong with that place!

    Visiting from CA and had crown come off. Set up appointment to get it re-glued on. When I arrived…read morefor appointment, the receptionist said they couldn't "fix" another dentists work and had to "start from scratch" and put on a brand new crown. What a joke. Turned around and walked out. Found another dentist who easily re-glued the crown back on. Will never go to ANY of their locations again. I would give them ZERO stars, but Yelp won't let me.

    Photos
    Western Dental & Orthodontics
    Western Dental & Orthodontics - Xray of completed root canal molar. Dr. Martin

    Xray of completed root canal molar. Dr. Martin

    Western Dental & Orthodontics

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    Orthodontic Partners - Front lobby.

    Orthodontic Partners

    4.4(32 reviews)
    5.1 mi

    always a great experience going to Orthodontic Partners…read more staff is great, super friendly and helpful

    The staff and doctors are extremely friendly. The reason I gave it three stars is because of the…read moreincorrect information given to me from their payment staff member (don't recall her actual title) about how my insurance worked with coverage and payments. I was told we would have to pay the office directly and my insurance would reimburse us because Delta is the only insurance the does this according to the lady in charge of payments. She said I would be getting either the whole reimbursement or a partial lump sum and then payments after from Delta until I reached my max coverage, which was $2500, after she submits the claim. Because of this I agreed to pay in full and I would get a discount. After waiting for my reimbursement check I called Delta Dental and was told I was given incorrect info from the orthodontist office. Delta wouldn't pay them directly because they're not a contracted provider with them and because my child's treatment (braces) was over 12 months, I would only be reimbursed half of the plan coverage, which would be $1250. I can only get the remainder IF I continue my plan with Delta next year and won't get it until April 2019. I called their office back and the insurance claims lady returned my call. She was super friendly and told me what Delta said was correct and the lady who gave me the incorrect info on my insurance has been told to make this clear to people. I told her I have all this in writing proving this is what I was told. She was very nice and understood where I was coming from. I understand nothing can be done but I wanted the office to know this happened. Other than this, it's a nice place with friendly staff.

    Photos
    Orthodontic Partners - Dr. Bruntz and Dr. Walton

    Dr. Bruntz and Dr. Walton

    Orthodontic Partners
    Orthodontic Partners

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    Courtesy Dental & Orthodontics - How is this straight??? He made me take this picture

    Courtesy Dental & Orthodontics

    2.3(12 reviews)
    1.5 mi

    This place deserves zero stars!!! I realize because this office takes Medicaid some parents don't…read morehave a lot of options out there. I do not recommend taking your loved ones here. First of all, we had an appointment to have my daughters braces put on. The orthodontist greeted us at the counter by saying he's waiting for a call from his boss if he is to proceed with the "start up". I'm guessing this meant putting the braces on and starting her treatment. I asked him what that meant and he gave me the runaround and avoided my question. He kept texting his boss to find out as we waited. We were taken back to a room and told to wait. We looked around and realized how unsanitary and filthy this place was. There were no plastic covers on the light (which clearly had caked on splatter from procedures) or equipment, floors were nasty and the chairs dusty and nasty. After seeing this my daughter and I had a bad feeling and decided to leave. I told the orthodontist to not worry about us. He said he'd give us a call and I told him please don't. That was that. How is this place even open? If I could report them to the health department I would do it with no hesitation. Are the instruments even sterilized? Everything about this place is shady and questionable. I contacted her dentist to let them know and perhaps avoid using them for referrals. Absolutely horrible!!

    DO NOT GO HERE!!!…read more I went in today because I was not satisfied with the braces I had put on. The owner or so he says, looked at my teeth, and straight up said my teeth were fine. Took multiple pictures of my teeth then said I was faking my bite. I paid $4500 to fix my teeth and after two years they started to shift back. The owner did not offer any solution to my problem and told me to go to another dentist that he would not be fixing anything. Sat there and argued with me the entire time in front of an office full of people. Incredibly unprofessional, and I will be posting everywhere how I was treated today. I will also be speaking to the Better Business Bureau about the scam that is courtesy, dental and orthodontics. as someone who is a customer and paid for cosmetic braces to walk away, worse than how I originally came, and argued with the whole time, as if I'm making things up, shows the lack of professionalism that they have. After showing him original pictures of the day I got my braces off versus how they look today because that is what he recommended that we do and I quote he said "let's review them together so you can show me exactly what's going on." I pointed out every issue that I was having how my stutter was coming back because of the shift in my teeth he said you're fine. I recommend that you do not go here. The ghetto mentality that the owner has not the thankfulness that we are keeping his business employed is ridiculous. The offices are not sanitary. She put used mouth openers in my mouth.

    Photos
    Courtesy Dental & Orthodontics
    Courtesy Dental & Orthodontics - This is the nasty, dusty swivel part of the chair. Clearly has not been cleaned in....?

    This is the nasty, dusty swivel part of the chair. Clearly has not been cleaned in....?

    Courtesy Dental & Orthodontics - This is below the chair, which hasn't been cleaned in forever either.

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    This is below the chair, which hasn't been cleaned in forever either.

    Personalized Orthodontics - orthodontists - Updated May 2026

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