We have purchased three refrigerators (over 25 years), a stove and a dryer from them. As well as…read moreused their repair services before we were ready to replace an old propane stove. Service is reliable always, and reasonably priced. This place has been in Ithaca for decades ... there is a reason they are still in business. People know they can trust them. PS ... during COVID, when everyone else was doing month(s) long wait lists, these folks had items in stock ready to be delivered.

We needed a replacement dishwasher. I did some research, but also knew what I liked and disliked…read moreabout the Bosch units I have owned. I entered the store and was greeted immediately. The salesman asked my budget (this can sometimes be a trap) but I sensed his sincerity and said around $800. He steered me to the KitchenAid, rated quieter than Bosch, the rack set up was better, and it has the third rack in the top. I made the purchase and was on my way in about 20 minutes, spending less than $1000 for the dishwasher, tax, delivery, installation, and haul away the old one. We have used it for about two weeks and this unit is superior. I am ecstatic with the quiet operation, flexible loading, and the third rack for flatware is great! It took a little while for the unit to be stocked and delivered, but installation went flawlessly.

Great people to deal with, honest, and supportive. Can not…read morego wrong. Family business.

Had planned on stopping in to furnish my new apartment today after taking my boyfriends daughter to…read moreher appointment across the street. Came out to warning tow stickers plastered all over my car instead. When I went in to talk to someone about it the salesmen jumped up promptly to kiss my ass ...! and turned into a complete dick when I pointed out that it was stuck to the car instead of placed under the wiper. He started getting an attitude and telling me good take my money elsewhere and continued to be argumentative instead of helpful. I really wish I got your name! Not really the welcome to Bing I was hoping for but if you don't want to drop money and be treated like shit by fake salesmen I wouldn't even approach this place. Definitely disappointed.

This has to be the worst run store in business. I brought a ring in to be resized and after a month…read moreand a half, it was still not ready. I went in every week and got the same story, " It should be in next week ". I called five or six times a day and no one answered the phone. I tried tracking the work order in their web site, using the store number and service ticket number on my receipt, only to be informed that none of the numbers could be found! How does this place stay in business? I am still waiting for my ring, but if I don't get it soon, I want the value of the ring refunded to me.

I really like Kay's it's a nice place to buy jewelry and the people that work there are always nice…read moreto me. I have been a costumer for about 12 years now and i keep going back for more.

I went today and everyone that worked there was extremely happy and very helpful! I was there once…read morebefore and had the same service then. I highly recommend this store. They have quality cloths also. Size down!!

So I purchased the LS942 steam shower , it got shipped and I had a broken glass , called Arthur and…read morehe was amazing and shipped another one out plus some plumbing parts right away. I called him several times with questions and must say that the customer service is spectacular. He helped me get it running the way it should. Thx Arthur. The unit does what it's supposed to do.

The staff were all wearing masks, which is excellent, they care about everyone's safety. Inwaa…read moregreeted and asked if I needed help when I walked in and atarted browsing. Products are labeled neatly and clearly and was relatively easy to find what I was looking for. Then at checkout, Kimberly served me and she was very nice and with a positive attitude that made me feel welcome! She offered paper bags without us asking and made it convenient fornus to use it. Check out was a breeze and at a good pace that made me enjoy shopping there. Thanks Kimberly!

I've really expanded my tool collection with products from Harbor Freight. Granted, they aren't all…read moreof the highest quality, but some are better than you'd expect (US General tool chests come to mind). Besides, who wants to start up your tool collection with $100 wrenches that are about the same quality as HF's $10 wrenches. I also have plethora of magnetic parts trays, microfiber towels, and 6-way screwdrivers I've gotten for free with the coupons. Customer service is usually pleasant. I mean it isn't on par with Chick-Fil-A, but who is?? I'd recommend seeing what they have to offer.

This place is always very helpful. Lots of contractors go there, but also good help for the do it…read moreyourselfer. Have most basic stuff in stock and can get other stuff from warehouse pretty quick. Very helpful buying cabinets and other stuff there also.

Went back with a different bike, they fixed it for free and explained what they were doing the…read morewhole time. Gave me a free helmet and safety vest as well! They also offer a 'Earn a Bike' program for anyone in need!