We have used Thorntown Heating and Cooling several times. Bought a brand new ( 2) furnaces totaling…read moreover $10,000 from them. Which are 2.5 years old, and still under warranty. Had Thorntown Heating and Cooling back out today because the PVC pipes that remove the condensation fell apart, the gentleman got in the attic to which they never installed that pipe when installing the new furnace. He said that would be $125. 2 hours later I noticed my furnace would not come on, called Thorntown Heating and Cooling again, he said it will be $125 trip charge this is you're problem now, not Thorntown Heating & Cooling. So before I had them out AGAIN, I opened the furnace door and put it back on, he didn't have it on properly when he was out here this morning. How would you charge my parents for something you didn't put back on correctly to begin with? Complete your job, and do it correct the 1st time when you do it. I will NEVER use Thorntown Heating and Cooling again. Jones Home Services has my business, and the rest of my families business. Eric

Thorntown Heating and Cooling has helped me out a few times. Each time I used them, they arrived…read moreat the time stated and did the repairs at a very fair price. Thank you for being there for me!

Had a complete duct work replacement done by Ely and the team at airytime. They were very…read morerespectful and courteous. They finished the job in one day which was very impressive. Their prices were fair and better than other companies. Will be using them for any other hvac maintenance.

My home warranty sent Airy Time out as my furnace was heating the house but not getting higher than…read more68 degrees. After Troy messed with my furnace it no longer worked, he told me it was a house problem and left. The report he sent to American Home Shield was full of information that he had no way of knowing. They are getting paid to make sure claims get rejected and left my family and my two year old son without heat in 13 degree weather. Troy is the reason my furnace broke. They are dirty people, just trying to make money off home warranties.

Our air conditioning died recently. I called Cook basically because I just happened to remember…read morethe name - from a commercial or something. I am incredibly happy that I made that call. From the moment I called, all the way through the process, and even after the sell/installation, the employees of Cook Heating & Air have been courteous, professional and just plain nice. Angie on the phone, Troy with the service call, Mark and Kevin with the installation - impressive, knowledgable, patient, honest...this is how a company is supposed to treat its customers. I would not hesitate to enthusiastically endorse Cook Heating & Air. Our new geothermal system is amazing thusfar - pretty much a constant 68 degrees - even when it's in the 90's outside. Perfect. Thanks Cook!

Outstanding group of people! Troy & Brian-They were excellent technicians. Both were punctual,…read morefriendly, and extremely knowledgeable about my furnace. Each question I asked was given a great response which put my mind at ease. I appreciate their efforts and will continue to use Cook Heating and Air in the future. Jay & Chris-They did a great job on the installation of ducts in my house and their repair work was exceptional. The job was completed in a timely fashion, and there wasn't a mess left behind. Angie-She is a great customer service representative, and I was very pleased with her coordinating abilities. Denny-He is a very honest and trustworthy owner. You can be sure that he will only repair what's needed and he won't try to sell unneeded services. Once he quotes you a price, he will always honor it.

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Super friendly, and when our air went out they came in and replaced it (and the furnace) in less…read morethan a day. They were super responsive to all of my questions (and I had many) via text. Pricing was on par with their competitors. I priced out three companies and was happy I ended up with Good Guys!

On August 20, 2025 Mr. Quik came out for our annual HVAC inspection and confirmed what we knew this…read moretime last year, that we would need a new AC unit. Close inspection was done and followed up by one of their trusted advisors whom we've come to know over the years. Our new system was installed the very next day. The two guys who came out were thorough, neat and complete. One was inside for the breakdown, while his partner was outside preparing for the transition of the unit with removal, new pad and ultimately seating the new unit. They had it all up and running within about 4.5hrs. They cleaned up after themselves, explained everything to me and were on their way. We couldn't be more happier and can tell the difference between the old unit and the new one, complete with a new Ecobee thermostat. We've been using Mr. Quik for about 8yrs now and have been completely satisfied with the service, preventative maintenance and sales when it's been warranted.

I would give this company zero stars if I could! We had a new HVAC system installed in September,…read morebut the whole insolation process took untill January. First off the sized our furnace too big for our home. They sold us a unit to cool and heat 3000sq feet, and our home is half that size. September was when I started ill with headaches and respiratory issues. I needed a lung biopsy. Biopsy showed no bacterial of fungal infection. Doctor said it was air contaminates causing my breathing problems. That was October. Christmas rolls around and I'm still ill. April we call someone to look at our water heater he informed me their is a gas leak in the basement coming from he HVAC system. I called Mister Quick immediately, Nick informed me that when the HVAC system was installed it was installed improperly. It was leaking gas in 4 different locations from the gas pipe to the furnace. He spent 3 hours repairing the installers mess ups. I immediately started feeling better. The facial swelling and headache went away. 9 days free from a gas leak in my home and I'm feeling much better. My husband said our home could have blown up and that's also what the gas company told me when I reported Mister Quick. I live in Brown County and from now on when we get anything new added to our home we are going with a local company that has our best interest in mind.

Highly Recommend Hoppy…read more.. We recently had an AC unit installed by Hoppy and were extremely impressed with the service from start to finish. Our Home has 14 year old Goodman and they gave us choices of repairing only the needed component but at this age we decided to go with modern, better SEAR value unit. We would highly recommend them for future needs. Here's why: Excellent Value: The pricing was very competitive and we felt we received outstanding service for the cost. We got 12 year warranty and Yearly Service included with this install. Fast Service: The entire process, from initial inquiry to completed installation, was handled efficiently and quickly. Their attention to detail is evident due to their use of a tablet with custom questions and collection of data to assure we didn't miss a process nor engineering size issues, etc. Confident Professionals: The technicians were knowledgeable and instilled confidence in their expertise. They explained everything well, plus i asked many questions. Accurate Work: The AC unit was installed correctly and is functioning perfectly. Outstanding Customer Service & Communication: Every interaction was positive. Communication was clear, timely, and professional throughout the entire process. On-Time Installation: The installation was completed on the exact day and within the timeframe that was promised. Trouble shot on a Friday and installed scheduled on Monday and completed on Monday as stated. Small Family Feel with Modern Technology: We appreciated the personal touch and friendly service of a small family business, combined with the efficient use of modern technology for troubleshooting and support.

Logan, Seon and Matt all did a great job! We needed a new furnace and the time from realizing that…read morewas a need, receiving a quote and having a new unit installed was less than 2 weeks. The entire Hoppy team were quick to reply to any questions, on time, professional and knowledgeable. Logan and Seon did the install and took the time to explain what they were doing through the process and answer any questions we had. Highly recommend Logan, Seth, Matt and Hoppy Heating and Air!

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.