The two technicians arrived at the appointment time promptly and were friendly and professional…read more They worked well as a team - one stationed at the meter while the other checked our water systems to find which one was the culprit. Within ten minutes of their arrival, the leak was found. Their quick investigation as to the source was impressive! Thank you!! :)

Had a gas line leak. They came out right away. Found the leak quickly and sent a tech out the same…read moreday to fix the problem. They were fast and efficient. Highly recommend.

Alex cleaned our solar panels, and he was great. He came on time and was done in less than an hour…read more We're now producing about 20% more than we were when the panels were dirty, which will more than cover the cost Alex charged us for the cleaning. We should've done it earlier!! Thanks so much, Alex! Look forward to working with you again.

It was a very young gentleman name was Alex. He did a fantastic job. More than anything I wasn't…read morefeeling myself I pulled a muscle a few days back and was unable to walk. He was really helpful not demanding anything from me. Took care of everything from unlocking the fence to locking the fence and not bothering me with any question. He is very self-sufficient and did a very beautiful job. I would definitely recommend him. Pricing was very reasonable.

Cesar was a pleasure to deal with. Did a wonderful job repairing and painting a building with…read moredecades deferred maintenance. He was very prompt with the bid and started the job the following week. His bid was competitive and same with the change orders. I look forward to working with Cesar on future projects, he's a keeper!

I have a 4 level house on the downslope. I wanted to replace all the sidings, window trims and…read morerepaint the whole house. It's a big job. Cesar's estimate came in with details and reasonable. The scaffolding cost was a money saver compared to what I paid 10 years ago. Through out the process, Cesar was very easy to work with. He was good natured, patient with explanations and always eager to find solutions that would save money. I found him to be honest as he would readily admit responsibility to anything happened to be overlooked or missed. Cesar has a good and hard working team. They worked Monday through Saturday 7:30-4:30 with Cesar sometimes staying past 6PM to finish up a few things or to discuss issues that may have come up. All in all, I'm very satisfied with the results. The paint job is beautiful with two coats of hand paint which is the gold standard. In addition, Cesar's helped fixing my gutters and downspouts and doing water testing on the windows that I had water leaking problems in the past. I also let him restored my decks and stairs to the natural redwood color and they now look beautiful as well. Compared to the two similar jobs in the past, Cesar's job is clearly the best. I would highly recommend A&F to everyone.

I was helping a friend who was in need of a clean out of their apartment. I left a voice message…read moreafter hours and a text for this company and they called back promptly. My friend didn't end up using them due to the scope of the job, but the response time was great. The gentleman Travis who called me spent a good amount of time fact finding with me and explaining the type of service she would need and I appreciate that so much. So although she didn't end up using them, the customer service and response time were worth a review in my opinion.

My small basement had gathered a lot of old rodent droppings over decades, along with the usual…read moredirt and detritus. It seemed sensible to call on pros, with proper protection and also disinfecting capability. A little research came up with Remedy Restoration - and they knocked it out of the park. Almost instant response from GM Steven, detailed questions, then detailed comprehensive estimate, all within hours. They were here the next day. Greg and Jake did a stellar job, including some impromptu cleaning of the back deck! I chose to include a disinfecting wipedown of all the individual items stored in the basement - and removed for the cleaning - so now feel truly at ease about hygiene, (eliminated) hantavirus risk, etc. It was pricey, absolutely, but I won't have to do this again for ages, so well worth it. Thanks so much to the RR team!

We have worked with Cydney twice. They have always been responsive and helpful, and we have been…read morevery happy with the results. They solved a pernicious issue of discoloration bleeding through our walls from some black screws. We will use them for all our future projects.

Cydney and Stephen, and their dedicated staff, are exactly who you want to hire! They are…read morewonderful humans, first and foremost, and treat their staff like family- which to me is the first sign of a well-run business. The quality of their work is superior, they are fully customer-centric and relationship focused, and they are completely trustworthy with your beloved home. They have done my exterior, and many projects interior, to include kitchen cabinetry- which is detail oriented and can be tricky. I would give them 10 stars if I could!

We used E&F for a bathroom remodel. They did a fantastic job on a job that was not easy. This…read morebathroom had not been remodeled in over 70 years. Yes, 70 years. Everything needed to be torn down and replaced. The wiring was old. The plumbing was leaking. And the flooring needed to be completely replaced. They produced an estimate. And came in on budget. They gave a time frame. And finished on time. I'm not sure what more you could want in a contractor. We will use them again!

The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.