2021 to 2022 Pandemic... I called many companies. Everyone was very busy…read more First: An incorrectly installed water filter (CustomPure) leaked for two months and destroyed my kitchen cabinet before it was discovered. I called Fischer and made an appointment for two weeks away, the earliest possible availability. When the time came they did not show up, they did not call to tell me they were not coming, and when I called them they said a bigger job had come in. Terrible service! Second: I thought maybe it was circumstantial and I would give them another chance. At the end of my project I needed someone to repair the drywall. I spoke with Christian Barette who said he could fit me into the schedule in January. I waited through the holidays, and called every week in January to find out when someone would be coming. No one returned my calls. Another no show. These people are not reliable. I would never call them again. SC Seattle

I had a water leakage and caused mold growing in one of my bathroom and my HOA calls Fischer to…read morecome in to fix it. At the beginning they are giving a acceptable quote so I approve their work. However, when the work starts things are get out of control. At first they told me that there might be mold behind the bath tub and they need to cut the bathtub out so they can check. But that means I need to replace my bath tub. They guy here said he's really sure there will be mold behind the bath tub so I let them do that. However, after they cut it out, there is no mold behind the bath tub at all! After they reinstall the dry wall and install the toilet back, they told me that toilet is broken, the reason is because that the toilet is left for dry for a while and the wax is broken! This is because previously they promise the project is about a week long but ends up it took 1.5 month to finish it! Then their manager David promise he will send a plumber to fix this issue. But when the plumber comes here, he immediately told me that the toilet is no longer fixable because the issue, and he has to replace it. So I have replace the toilet as well. At the final walk through, I noticed that there are other issue they didn't fixed at all. There is a 1.5 inch gap between bath tub and the tile and they didn't do the trim for most area. David said he will send some people back to fix this. When the contractors comes, they spend an hour doing nothing because they need to go to home depot to buy things, and this is still charging! I won't call Fischer restoration any more.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

I called this company based on a recommendation of the management company of our HOA when I…read morediscovered what I thought was a small mold problem in a closet. They discovered that the mold had spread in the walls to 2 adjacent rooms. Despite the scope of the problem, they cleared the infestation in a week. I was pleased with the friendly professionalism of Kalib and his crew and the reasonable cost of the procedure. I highly recommend this company.

I called this company to come out and they performed a mitigation at my house due to a toilet back…read moreup that flooded my basement. the techs and office personnel were all amazing to work with were honest with me about the damages and pricing seemed really fair! I highly recommend this company to do anything with your water related issues you may experience in your home. they listened to all my concerns and assured me I was in good hands. and at the end I knew I was!

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

We had a water leak back in December 2022. After our first contractor fell through, i reached out…read moreto Signature Restoration. Andrew was able to come out the next day and put together the estimate quickly! This wasn't a simple job as the water damage was in multiple rooms and closets. Andrew and his crew worked diligently and made the place look amazing! He's a hard worker and even made sure the insurance gave us back the money they said they would. I'm very thankful for him and highly recommend his company! Thank you Andrew!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

I noticed black spots on the edge of our carpet along a wall and adjacent closet, and also had some…read moremaster bathroom shower baseboards bloated and warped from a likely small weep leak in the enclosure corner over the years. I called Green Planet from seeing their excellent review history and local family ownership, and they aligned their inspection to suit my availability the next day, and the owner David sent their very capable and friendly project manager JJ. He surveyed the areas and two things became clear: he knows his craft and summarizes his findings very well, and he came to our home prepared for any eventuality with his drywall and remediation team resources to inspect as well as perform the work if we chose to (which we did). After pulling the baseboards and carpet lips back, analyzing water/humidity levels within the walls and materials and checking the inner wall beams and studs, he determined it was not black mold and could be normally cleaned as some form of soot/dirt accumulation. This put us at ease for that part. Then on to the shower area, where he not only examined the MDF baseboard area but also checked telltale signs above on the upper wall sand ceiling inside the shower and even in the towel closet. He correctly removed the shower ceiling itself and a few inches of the upper walls, ad well as some of the lower wall adjacent to the baseboard damage to get the complete picture of where mold had been hiding. His team remediated the shower itself along with the attic roof plywood sheeting and trusses which also had some mold growth. And THEN he even realized the mold went a little further beyond so they also removed a small area in the adjacent second bedroom and uncovered the other portion of that same mold stretch on the attic sheets and trusses of our roofing underside. After finding and treating it all, the verdict was that the outer roof (replaced new 5 years prior) was a likely source at one time of a leak, in addition to the contributions made by the shower area and steam buildup due to a 18-inch soffit dropdown lip from the ceiling forming a typical "shower cup" that traps steam and does not vent it properly. JJ also suggested (which we are now doing) to remove the soffit entirely and make it a smooth ceiling since we have a contractor already there and it is not load bearing, and to add a newer fan with humidity sensing if possible, to prevent a repeat of this happening. So they recommended smart things to do beyond just remediation and restoration. All of this operation was done under strict quarantine of the areas affected, sealing off the work areas with tape-sealed zippered access liner walls and appropriate ventilation and drying units, since you do not want anything to spread of be inhaled just in case. JJ was clear about the first estimate and then the second estimate in the adjacent bedroom once they realized they had to extend it. So pricing was both reasonable and accurately estimated. I was present for various stages seeing the progress and getting an explanation for anything I was curious about. Again, I would heartily recommend Green Planet for any services they offer, if this job is an indication of the quality and care they put into doing their work.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

They had excellent communication and were very flexible with us as we had a bunch going on at the…read moretime. Work was very good, highly recommend these guys.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

This is a bunch of marketing malarkey. They did not start when they said they would. We signed a…read morecontract that stated cleaned and sanitized. When I saw the final result, it was not clean. There was still food in the refrigerator, stains on sinks and tub. When I questioned the definition of clean the billing lady who wanted payment said--well it's cleaner. They promised pictures as the job progressed. Pictures were sent after I complained and there is NO evidence of sanitization. DO NOT use this service.

Not that another five star review is needed here, but I was amazed by the level of service we…read morereceived. We had a complex situation, and Bob, the owner, came out to check it out himself, and spent quite a bit of time talking it through with us. The work was done extremely well, with a very prompt no questions asked return visit to address a minor issue.

Quick and clear communication, transparent and thorough explanations. They were able to come for an…read moreassessment right away, and start work the following day. Recommend!

From the owner: Water Damage Restoration company, we are there to help, with our certified technicians you can be…read moreat ease that everything is done right, In the case of an emergency we can assist You 24 hours a day, we work with all insurance company's that insure in the state of WA, so we will be there to help threw out the whole prosses, Our teams respect your time, so we guarantee we'll show up on time, evetime. if you need assistance feel free to call. looking forward to talking to you

Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

Very easy to work with, no hidden costs. Team showed up on time, was able to complete my one level…read morehome in about two hours. We had never had our ducts cleaned and are very glad we did it. Air quality is much better and nice to know it's done. Workers were polite and efficient, refreshing.